Nursing home
Crystal Oaks (Skilled Nursing)
1500 Calvary Church Road, Festus, MO 63028 · Map
For profit - Limited Liability company · Part of Shafiq Malik (8 facilities) · 131 certified beds
Crystal Oaks (Skilled Nursing) is a Medicare-certified nursing home in Festus, Missouri. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.28 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Dec 4, 2025 cited 2 deficiencies.
- 1 fine totaling $165,187In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Crystal Oaks (Skilled Nursing) compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.28 | 3.47 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.46 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.10 | 2.32 | 2.34 | above avg |
| Nursing staff turnover | 55.5% | 57.0% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 12.0 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 4, 2025 inspection was corrected by January 17, 2026
Penalties in CMS records: 1 fine totaling $165,187, 1 total penalty.
What inspectors found at Crystal Oaks (Skilled Nursing)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 4, 2025 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Dec 4, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 22, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Aug 22, 2024 · Full report (PDF) - Minimal
Ensure residents have reasonable access to and privacy in their use of communication methods.
Resident Rights Deficiencies · Aug 22, 2024 · Full report (PDF) - Immediate jeopardy
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Jan 27, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 27, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1500 Calvary Church Road
Festus, MO 63028 - CMS certification #
- 265369
- Ownership
- For profit - Limited Liability company
- Certified beds
- 131
- Avg residents/day
- 123.5
- Provider type
- Medicare and Medicaid
- First certified
- 1989-06-01
- Chain
- Shafiq Malik (8 facilities)
- Setting
- Urban
Part of Shafiq Malik
Shafiq Malik operates 8 nursing facilities across the United States. View all Shafiq Malik facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Crystal Oaks (Skilled Nursing) using Google Maps.
Other public records
- Website says Transportation, secured outdoor area
Full public records, with dates and sources
Care and services
From the community’s website
What Crystal Oaks (Skilled Nursing) says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Crystal Oaks provides restaurant style meals, daily housekeeping and laundry services, an on-site hair salon, secured courtyards, transportation to and from medical appointments, and social activity programs.
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Crystal Oaks provides restaurant style meals, daily housekeeping and laundry services, an on-site hair salon, secured courtyards, transportation to and from medical appointments, and social activity programs.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Hospital Jefferson, Crystal City. 2.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Fountainbleau Nursing Center, Festus. 0.3 miles away, straight line.
- Nearest home health agency office
- Mercy Home Health, Festus. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Parkland Health Mart Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 63028 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Crystal City Dialysis Center, Festus, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Jefferson County Dialysis Center, Festus, 1.2 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 24 Medicare hospices tell CMS they serve ZIP code 63028.
Alternative Hospice, LLC, office in Fenton, 24.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Accentcare Hospice & Palliative Care Of Missouri, office in Saint Louis, 24.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Generation Clinical Partners LLC, Waterloo. 17.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado very high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Crystal Oaks (Skilled Nursing) a good nursing home?
CMS gives Crystal Oaks (Skilled Nursing) an overall rating of 4 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Crystal Oaks (Skilled Nursing) staffed?
Crystal Oaks (Skilled Nursing) reports 4.28 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Crystal Oaks (Skilled Nursing) had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Crystal Oaks (Skilled Nursing) have?
Crystal Oaks (Skilled Nursing) is certified for 131 beds.