Independent Living and Assisted Living and Memory Care
Turners Rock
3911 East Highway D, Springfield, MO 65809 · Map
Licensed for 70 residents · SENIOR LIVING CONSULTING GROUP, LLC
Turners Rock is a state-licensed independent living, assisted living, memory care community in Springfield, Missouri. It is licensed for 70 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,600 /mo | Oct 12, 2026 |
| Memory Care | $4,600 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Turners Rock says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
That’s why we’ve created Garden House, our dedicated memory care community with comfortable rooms, beautifully landscaped grounds, and an experienced staff that’s available 24 hours a day.
(page, checked Oct 15, 2026) - Provides transportation.
Settle right into your spacious, pet-friendly studio, one, two, or three bedroom apartment and start enjoying all the perks of being part of our Springfield senior living community, including our on-site concierge, scheduled transportation, and weekly housekeeping services.
(page, checked Oct 12, 2026) - Pets allowed.
Settle right into your spacious, pet-friendly studio, one, two, or three bedroom apartment and start enjoying all the perks of being part of our Springfield senior living community, including our on-site concierge, scheduled transportation, and weekly housekeeping services.
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Here, your loved one can enjoy everything from an enclosed outdoor courtyard to a calendar of activities that caters to their well-being.
(page, checked Oct 15, 2026) - Apartment types named: studio, three-bedroom.
studio, one, two, and three bedroom
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Mar 13, 2025. See the record
License
Active, 70 residents
Assisted Living Facility (evacuation assistance) 052713, current license dated May 21, 2025. Licensee SENIOR LIVING CONSULTING GROUP, LLC.
Nearest emergency room
3.2 miles
Mercy Hospital Springfield, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Turners Rock this community | 70 | $4,600/mo | Active | 12 requirements not met in 3 years | |
| The Bungalows at Springfield East | 0.5 mi | 67 | Not published | Active | 15 requirements not met in 3 years |
| Close To Paradise Assisted Living | 1.0 mi | 10 | Not published | Active | 0 requirements not met in 3 years |
| Springhouse Village | 2.0 mi | 100 | Not published | Active | 6 requirements not met in 3 years |
| Spring Valley Assisted Living | 3.4 mi | 40 | Not published | Active | 1 requirement not met in 3 years |
State inspection record12 requirements not met in 3 years
- Last inspection
- March 13, 2025
- Inspections in three years
- 3
- Complaint investigations in three years
- 4
- Requirements not met (all visits)
- 12
Visits (newest first)
- March 13, 2025: State Licensure, 1 requirement not met · state results
- Complete Fire Alarm Systems. (F) Facilities shall maintain a record of the complete fire alarm tests, inspections, and certifications required by subsections (9)(C) and (D) of this rule. rule class III
- September 27, 2024: Complaint Investigation, State Licensure, no requirements listed as not met · state results
- January 29, 2024: State Licensure, 8 requirements not met · state results
- Exits, Stairways, and Fire Escapes. (D) An " area of refuge " shall have- 1. An area separated by one- (1-) hour rated smoke walls, from the remainder of the building. This area must have direct access to the exit stairway or access the stair through a section of the corridor that is separated by smoke walls from the remainder of the building. This area may include no more than two (2) resident rooms; 2. A two- (2-) way communication or intercom system with both visible and audible signals between the area of refuge and the bottom landing of the exit stairway, attendants ' work area, or other primary location as designated in the written plan for fire drills and evacuation; 3. Instructions on the use of the area during emergency conditions that are located in the area of refuge and conspicuously posted adjoining the communication or intercom system; 4. A sign at the entrance to the room that states " AREA OF REFUGE IN CASE OF FIRE " and displays the international symbol of accessibility; 5. An entry or exit door that is at least a one and three-fourths inch (1 3/4") solid core wood door or has a fire protection rating of not less than twenty (20) minutes with smoke seals and positive latching hardware. These doors shall not be lockable; 6. A sign conspicuously posted at the bottom of the exit stairway with a diagram showing each location of the areas of refuge; 7. Emergency lighting for the area of refuge; and 8. The total area of the areas of refuge on a floor shall equal at least twenty (20) square feet for each resident who is blind or requires the use of a wheelchair or walker housed on the floor. rule class II; corrected April 30, 2024
- Exits, Stairways, and Fire Escapes. (E) If it is necessary to lock exit doors, the locks shall not require the use of a key, tool, special knowledge, or effort to unlock the door from inside the building. Only one (1) lock shall be permitted on each door. Delayed egress locks complying with section 7.2.1.6.1 of the 2000 edition NFPA 101 shall be permitted, provided that not more than one (1) such device is located in any egress path. Self-locking exit doors shall be equipped with a hold-open device to permit staff to reenter the building during the evacuation. rule class I/II; corrected April 30, 2024
- Complete Fire Alarm Systems. (A) All facilities shall have a complete fire alarm system installed in accordance with NFPA 101, Section 18.3.4, 2000 edition. The complete fire alarm shall automatically transmit to the fire department, dispatching agency, or central monitoring company. The complete fire alarm system shall include visual signals and audible alarms that can be heard throughout the building and a main panel that interconnects all alarm-activating devices and audible signals. Manual pull stations shall be installed at or near each required attendant ' s station and each required exit. I/II 1. For facilities with a sprinkler system in accordance with NFPA 13, 1999 edition, smoke detectors interconnected to the complete fire alarm system shall be installed in all corridors and spaces open to corridors. Smoke detectors shall be no more than thirty feet (30') apart with no point on the ceiling more than twenty-one feet (21') from a smoke detector. rule class I/II; corrected April 30, 2024
- Complete Fire Alarm Systems. (C) All facilities shall test and maintain the complete fire alarm system in accordance with NFPA 72, 1999 edition. rule class I/II; corrected April 30, 2024
- Protection from Hazards. (G) All doors providing separation between floors shall have a self-closing device attached. If the doors are to be held open, electromagnetic hold-open devices shall be used that are interconnected with either an individual smoke detector or a complete fire alarm system. rule class II; corrected April 30, 2024
Show all 8
- Protection from Hazards. (I) In facilities whose plans were approved or which were initially licensed after December 31, 1987, for more than twenty (20) beds and all facilities licensed after August 28, 2007, each smoke section shall be separated by one- (1-) hour fire-rated smoke partitions. The smoke partitions shall be continuous from outside wall-to-outside wall and from floor-to-floor or floor-to-roof deck. All doors in this wall shall be at least twenty- (20-) minute fire-rated or its equivalent, self-closing, and may be held open only if the door closes automatically upon activation of the complete fire alarm system. rule class II; corrected April 30, 2024
- Sprinkler Systems. (F) All facilities shall have inspections and written certifications of the approved sprinkler system completed by an approved qualified service representative in accordance with NFPA 25, 1998 edition. The inspections shall be in accordance with the provisions of NFPA 25, 1998 edition, with certification at least annually by a qualified service representative. rule class I/II; corrected April 30, 2024
- Trash and Rubbish Disposal. (A) Only metal or UL- or FM-fire-resistant rated wastebaskets shall be used for trash. rule class II; corrected April 30, 2024
- January 16, 2024: Complaint Investigation, 1 requirement not met · state results
- Each room or ward in which residents are housed or to which residents have reasonable access shall be capable of being heated to not less than eighty degrees Fahrenheit (80��F) under all weather conditions. Temperature shall not be lower than sixty-eight degrees Fahrenheit (68��F) and the reasonable comfort needs of individual residents shall be met. rule class I/II; corrected February 15, 2024
- January 14, 2024: Complaint Investigation, 1 requirement not met · state results
- In newly licensed facilities or if a new heating system is installed in an existing licensed facility, the heating of the building shall be restricted to steam, hot water, permanently installed electric heating devices or a warm air system employing central heating plants with installation such as to safeguard the inherent fire hazard, or approved installation of outside wall heaters which bear the approved label of the American Gas Association or National Board of Fire Underwriters. The foregoing requirements are applicable to residential care facilities. In assisted living facilities, the heating of the building shall be restricted to steam, hot water, permanently installed electric heating devices or a warm air system employing central heating plants with installation such as to safeguard the inherent fire hazard, or approved installation of outside wall heaters which bear the approved label of the American Gas Association or National Board of Fire Underwriters. For all facilities, oil or gas heating appliances shall be properly vented to the outside and the use of portable heaters of any kind is prohibited. If approved wall heaters are used, adequate guards shall be provided to safeguard residents. rule class I/II; corrected January 29, 2024
- October 20, 2023: Complaint Investigation, 1 requirement not met · state results
- The administrator shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small cup container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. rule class I/II; corrected December 15, 2023
Search Show Me Long Term Care → (TURNERS ROCK, Assisted Living Facility Option 2)
What these terms mean
DHSS: the results page shows “the requirements the facility failed to meet, the corrected date, level of harm, and residents affected.” Facilities must keep the full statements of deficiencies and plans of correction on site for anyone to read.
Missouri law (RSMo 198.085) sorts every standard into three classes: “Class I standards are standards the violation of which would present either an imminent danger to the health, safety or welfare of any resident or a substantial probability that death or serious physical harm would result; Class II standards are standards which have a direct or immediate relationship to the health, safety or welfare of any resident, but which do not create imminent danger; Class III standards are standards which have an indirect or a potential impact on the health, safety or welfare of any resident.” The class shown is the one the rule carries; some rules carry two (for example II/III).
Show Me Long Term Care lists no license numbers; this record was matched to the community by name and address. This community is licensed for 70 residents; larger communities are inspected and cited more often, so read counts with size in mind. Source: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee SENIOR LIVING CONSULTING GROUP, LLC
- License type
- Assisted Living Facility (evacuation assistance)
- License number
- 052713
- License status
- Active
- Current license dated
- 2025-05-21
- Licensed capacity
- 70
- Licensee
- SENIOR LIVING CONSULTING GROUP, LLC
- County
- Greene County
- General Manager
- Brad Eldridge
Source: Missouri state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
General Manager name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Missouri, and other programs
How Medicaid pays for care in Missouri
- MO HealthNet Personal Care Program (state plan personal care). MO HealthNet (Missouri Medicaid) can pay for personal care services for eligible residents of licensed residential care facilities and assisted living facilities, if DHSS finds they need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 3.2 mi, nursing home 0.5 mi, pharmacy 0.2 mi
- Nearest hospital with an emergency room
- Mercy Hospital Springfield, Springfield. 3.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Glendale Gardens Nursing & Rehab, Springfield. 0.5 miles away, straight line.
- Nearest home health agency office
- Integrity Home Care + Hospice, Springfield. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 65809 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Springfield Midwest, Springfield, 2.3 miles away, straight line (CMS rating 2 of 5 stars)
Ozarks Dialysis Services - South, Springfield, 4.0 miles away, straight line (CMS rating 1 of 5 stars)
Ozarks Dialysis Services - Primrose, Springfield, 4.3 miles away, straight line - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 65809.
Access Hospice Care, office in Springfield, 3.0 miles away, straight line
Integrity Home Care + Hospice, office in Springfield, 3.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Phoenix Home Care And Hospice, office in Springfield, 3.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Lester E Cox Medical Centers, Springfield. 3.4 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in March 2025. What was it, and how was it fixed?
- The current license dates from 2025. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Turners Rock provide?
Turners Rock is licensed by the state of Missouri for independent living, assisted living, memory care in Springfield, Missouri. Its licensed capacity is 70 residents.
Does Lilisity rate Turners Rock?
No. We publish state licensing details for Turners Rock but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Turners Rock cost?
Assisted Living in Missouri typically starts at $4,100 to $5,100 a month. Based on 109 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Turners Rock?
Use Turners Rock's website, merrillgardens.com/senior-living/mo/springfield/turners-rock, or visit at 3911 East Highway D, Springfield, MO 65809.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid