Assisted Living
Promise Care Center
1111 Care Ave, Nixa, MO 65714 · Map
Licensed for 126 residents · PROMISE CARE CENTER, LLC
Promise Care Center is a state-licensed assisted living community in Nixa, Missouri. It is licensed for 126 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Promise Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jun 4, 2026. See the record
License
Active, 126 residents
Residential Care Facility 053006, current license dated Sep 27, 2025. Licensee PROMISE CARE CENTER, LLC.
Nearest emergency room
7.6 miles
Cox Medical Centers, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Promise Care Center this community | 126 | Not published | Active | 29 requirements not met in 3 years | |
| Life Enhancement Village | 0.5 mi | 44 | Not published | Active | 5 requirements not met in 3 years |
| Special Force Family Ministries | 1.2 mi | 12 | Not published | Active | 0 requirements not met in 3 years |
| Bradford Court Assisted Living | 1.9 mi | 50 | $4,410/mo | Active | 1 requirement not met in 3 years |
| The Castlewood Senior Living | 3.2 mi | 66 | Not published | Active | 2 requirements not met in 3 years |
State inspection record29 requirements not met in 3 years
- Last inspection
- June 4, 2026
- Inspections in three years
- 4
- Complaint investigations in three years
- 8
- Requirements not met (all visits)
- 29
- Every deficiency from the June 4, 2026 visit was corrected by September 2, 2026
Visits (newest first)
- June 4, 2026: State Licensure, 2 requirements not met · state results
- Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. rule class I/II; corrected September 2, 2026
- All floors in the facility shall be clean and shall be maintained in good repair. Floors and floor coverings of all food-preparation, food-storage and utensil-washing areas, and the floors of all walk-in refrigerating units, dressing rooms, locker rooms, toilet rooms and vestibules shall be constructed of smooth durable material such as sealed concrete, terrazzo, ceramic tile, durable grades of linoleum or plastic, or tight wood impregnated with plastic. Nothing in this section shall prohibit the use of antislip floor covering in areas where necessary for safety reasons. rule class III; corrected September 2, 2026
- July 22, 2025: State Licensure, no requirements listed as not met · state results
- April 1, 2025: Complaint Investigation, State Licensure, 8 requirements not met · state results
- The administrator/manager shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. rule class I/II; corrected August 3, 2025
- Dining room service for residents shall be attractive and each resident shall receive appropriate table service. rule class III; corrected May 27, 2025
- Intake and exhaust air ducts shall be maintained to prevent the entrance of dust, dirt and other contaminating materials. rule class III; corrected May 27, 2025
- All floors in the facility shall be clean and shall be maintained in good repair. Floors and floor coverings of all food-preparation, food-storage and utensil-washing areas, and the floors of all walk-in refrigerating units, dressing rooms, locker rooms, toilet rooms and vestibules shall be constructed of smooth durable material such as sealed concrete, terrazzo, ceramic tile, durable grades of linoleum or plastic, or tight wood impregnated with plastic. Nothing in this section shall prohibit the use of antislip floor covering in areas where necessary for safety reasons. rule class III; corrected May 27, 2025
- Walls and ceilings, including doors, windows and skylights, shall be clean and maintained in good repair. rule class III; corrected May 27, 2025
- Studs, joists and rafters, shall not be exposed in walk-in refrigerating units, food-preparation areas, equipment-washing areas, toilet rooms and vestibules. rule class III; corrected May 27, 2025
- Surfaces of equipment not intended for contact with food, but which are exposed to splash or food debris or which otherwise require frequent cleaning, shall be designed and fabricated to be smooth, washable, free of unnecessary ledges, projections or crevices, and readily accessible for cleaning, and shall be of such material and in a repair as to be easily maintained in a clean and sanitary condition. rule class III; corrected May 27, 2025
- Cleaning and sanitizing may be done by spray-type or immersion dishwashing machines or by any other type of machine or device if it is demonstrated that it thoroughly cleans and sanitizes equipment and utensils. In a facility with a licensed capacity of twelve (12) or fewer beds, a home-type dishwashing machine shall be acceptable. If a new machine is purchased, it shall be one with sanitizing capabilities. In a facility licensed for a larger capacity, if a dishwasher is used, it shall meet the requirements in sections (72)-(74) of this rule. Machines and devices shall be properly installed and maintained in good repair; shall be operated in accordance with manufacturers ' instructions; and utensils and equipment placed in the machine shall be exposed to all dishwashing cycles. Automatic detergent dispensers, wetting agent dispensers and liquid sanitizer injectors, if any, shall be properly installed and maintained. rule class II/III; corrected May 27, 2025
- October 18, 2024: Complaint Investigation, 3 requirements not met · state results
- Residents shall receive proper care to meet their needs. Physician orders shall be followed. rule class I/II; corrected January 6, 2025
- The facility shall develop and implement written policies and procedures that prohibit mistreatment, neglect, and abuse of any resident and misappropriation of resident property and funds, and develop and implement policies that require a report to be made to the department for any resident or to both the department and the Department of Mental Health for any vulnerable person whom the administrator or employee has reasonable cause to believe has been abused or neglected. rule class II/III; corrected January 6, 2025
- Each resident shall be treated with consideration, respect, and full recognition of his or her dignity and individuality, including privacy in treatment and care of his or her personal needs. All persons, other than the attending physician, the facility personnel necessary for any treatment or personal care, or the department or Department of Mental Health staff, as appropriate, shall be excluded from observing the resident during any time of examination, treatment, or care unless consent has been given by the resident. rule class II/III; corrected January 6, 2025
- August 28, 2024: Complaint Investigation, 4 requirements not met · state results
- Residents shall receive proper care to meet their needs. Physician orders shall be followed. rule class I/II; corrected November 1, 2024
- Injections shall be administered only by a physician or licensed nurse, except that insulin injections may be administered by a CMT or LIMA who has successfully completed the state-approved course for insulin administration, taught by a department-approved instructor. A resident who requires insulin, may administer his or her own insulin if approved in writing by the resident ' s physician and trained to do so by a licensed nurse or physician. The facility is responsible to monitor the resident ' s condition and continued ability for self-administration. rule class I/II; corrected November 1, 2024
- Medication Orders. (F) Medication staff shall record administration of medication on a medication sheet or directly in the resident ' s record. If administration of medication is recorded on a medication sheet, the medication sheet shall be made part of the resident ' s medical record. The same individual who prepares and administers the medication shall record the administration. rule class II/III; corrected November 1, 2024
- Medications that are not in current use shall be disposed of as follows: (F) All other medications, including all controlled substances and all expired or otherwise unusable medications, shall be destroyed within thirty (30) days as follows: rule class II/III; corrected November 1, 2024
Show all 10
- August 12, 2024: State Licensure, 5 requirements not met · state results
- Fire Extinguishers. (D) All fire extinguishers shall bear the label of the Underwriters ' Laboratories (UL) or the Factory Mutual (FM) Laboratories and shall be installed and maintained in accordance with NFPA 10, 1998 edition. This includes the documentation and dating of a monthly pressure check. rule class II/III; corrected November 5, 2024
- Range Hood Extinguishing Systems. (C) The range hood and its extinguishing system shall be certified at least twice annually in accordance with NFPA 96, 1998 edition. rule class II/III; corrected November 5, 2024
- Complete Fire Alarm Systems. (C) All facilities shall test and maintain the complete fire alarm system in accordance with NFPA 72, 1999 edition. rule class I/II; corrected November 5, 2024
- Smoking. (A) Smoking shall be permitted in designated areas only. Areas where smoking is permitted shall be designated as such and shall be supervised either directly or by a resident informing an employee of the facility that the area is being used for smoking. rule class II/III; corrected November 5, 2024
- Smoking. (C) The contents of ashtrays shall be disposed of properly in receptacles made of noncombustible material. rule class II/III; corrected November 5, 2024
- June 21, 2024: Complaint Investigation, 2 requirements not met · state results
- The facility shall follow appropriate infection control procedures. The administrator or his or her designee shall make a report to the local health authority or the department of the presence or suspected presence of any diseases or findings listed in 19 CSR 20-20.020, sections (1)-(3) according to the specified time frames as follows: (A) Category I diseases or findings shall be reported to the local health authority or to the department within twenty-four (24) hours of first knowledge or suspicion by telephone, facsimile, or other rapid communication; rule class I/II; corrected July 26, 2024
- All floors in the facility shall be clean and shall be maintained in good repair. Floors and floor coverings of all food-preparation, food-storage and utensil-washing areas, and the floors of all walk-in refrigerating units, dressing rooms, locker rooms, toilet rooms and vestibules shall be constructed of smooth durable material such as sealed concrete, terrazzo, ceramic tile, durable grades of linoleum or plastic, or tight wood impregnated with plastic. Nothing in this section shall prohibit the use of antislip floor covering in areas where necessary for safety reasons. rule class III; corrected July 26, 2024
- May 9, 2024: Complaint Investigation, 2 requirements not met · state results
- Protective oversight shall be provided twenty-four (24) hours a day. For residents departing the premises on voluntary leave, the facility shall have, at a minimum, a procedure to inquire of the resident or resident ' s guardian of the resident ' s departure, of the resident ' s estimated length of absence from the facility, and of the resident ' s whereabouts while on voluntary leave. rule class I/II; corrected July 5, 2024
- The administrator/manager shall develop and implement a safe and effective system of medication control and use, which assures that all residents ' medications are administered by personnel at least eighteen (18) years of age, in accordance with physicians ' instructions using acceptable nursing techniques. The facility shall employ a licensed nurse eight (8) hours per week for every thirty (30) residents to monitor each resident ' s condition and medication. Administration of medication shall mean delivering to a resident his or her prescription medication either in the original pharmacy container, or for internal medication, removing an individual dose from the pharmacy container and placing it in a small container or liquid medium for the resident to remove from the container and self-administer. External prescription medication may be applied by facility personnel if the resident is unable to do so and the resident ' s physician so authorizes. All individuals who administer medication shall be trained in medication administration and, if not a physician or a licensed nurse, shall be a certified medication technician or level I medication aide. rule class I/II; corrected July 29, 2024
- February 15, 2024: Complaint Investigation, 1 requirement not met · state results
- Exits, Stairways, and Fire Escapes. (A) Each floor of a facility shall have at least two (2) unobstructed exits remote from each other. rule class I/II; corrected March 7, 2024
- February 9, 2024: Complaint Investigation, 1 requirement not met · state results
- If extension cords are used, they must be Underwriters ' Laboratory (UL)-approved or shall comply with other recognized electrical appliance approval standards and sized to carry the current required for the appliance used. Only one (1) appliance shall be connected to one (1) extension cord and only two (2) appliances may be served by one (1) duplex receptacle. If extension cords are used, they shall not be placed under rugs, through doorways or located where they are subject to physical damage. rule class II/III; corrected March 22, 2024
Search Show Me Long Term Care → (PROMISE CARE CENTER, LLC, Residential Care Facility I)
What these terms mean
DHSS: the results page shows “the requirements the facility failed to meet, the corrected date, level of harm, and residents affected.” Facilities must keep the full statements of deficiencies and plans of correction on site for anyone to read.
Missouri law (RSMo 198.085) sorts every standard into three classes: “Class I standards are standards the violation of which would present either an imminent danger to the health, safety or welfare of any resident or a substantial probability that death or serious physical harm would result; Class II standards are standards which have a direct or immediate relationship to the health, safety or welfare of any resident, but which do not create imminent danger; Class III standards are standards which have an indirect or a potential impact on the health, safety or welfare of any resident.” The class shown is the one the rule carries; some rules carry two (for example II/III).
Show Me Long Term Care lists no license numbers; this record was matched to the community by name and address. This community is licensed for 126 residents; larger communities are inspected and cited more often, so read counts with size in mind. Source: Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee PROMISE CARE CENTER, LLC
- License type
- Residential Care Facility
- License number
- 053006
- License status
- Active
- Current license dated
- 2025-09-27
- Licensed capacity
- 126
- Licensee
- PROMISE CARE CENTER, LLC
- County
- Christian County
- Administrator
- Kelly Aven
Source: Missouri state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Missouri, and other programs
How Medicaid pays for care in Missouri
- MO HealthNet Personal Care Program (state plan personal care). MO HealthNet (Missouri Medicaid) can pay for personal care services for eligible residents of licensed residential care facilities and assisted living facilities, if DHSS finds they need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 federal wage case with violations found
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 18, 2020 to Jul 15, 2022. Violations found: Overtime. Back wages: $10,990 owed to 18 employees. Employer as DOL recorded it: Promise Care Center (Promise Care Center, LLC). Case 1969102.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby careNearest hospital 7.6 mi, nursing home 2.1 mi, pharmacy 2.0 mi
- Nearest hospital with an emergency room
- Cox Medical Centers, Springfield. 7.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Nixa Nursing & Rehab, Nixa. 2.1 miles away, straight line.
- Nearest home health agency office
- Haven Home Health & Therapy, Ozark. 4.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 65714 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Nixa, Nixa, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Ozarks Dialysis Services - Primrose, Springfield, 7.8 miles away, straight line
Ozarks Dialysis Services - South, Springfield, 8.2 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 65714.
Haven Hospice, office in Ozark, 4.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Preferred Hospice Of Missouri (Southwest), LLC, office in Ozark, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Terrace Hospice, office in Springfield, 6.7 miles away, straight line - Nearest geriatric medicine practice
- Lester E Cox Medical Centers, Springfield. 10.2 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado very high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- The Department of Labor found wage violations here for a period ending July 2022. What changed in how staff are paid?
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Missouri Department of Health and Senior Services, Section for Long-Term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Promise Care Center provide?
Promise Care Center is licensed by the state of Missouri for assisted living in Nixa, Missouri. Its licensed capacity is 126 residents.
Does Lilisity rate Promise Care Center?
No. We publish state licensing details for Promise Care Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Promise Care Center cost?
Assisted Living in Missouri typically starts at $4,100 to $5,100 a month. Based on 109 communities that publish prices. These are area figures, not this community's price. Promise Care Center does not publish its prices.
How do I contact Promise Care Center?
Use Promise Care Center's website, hrwcompanies.com/communities/promise-care-center, or visit at 1111 Care Ave, Nixa, MO 65714.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid