Nursing home
The Terrace at Crystal
3245 Vera Cruz Avenue North, Crystal, MN 55422 · Map
For profit - Individual · 85 certified beds
The Terrace at Crystal is a Medicare-certified nursing home in Crystal, Minnesota. Nurse staffing is 4.90 hours per resident per day, above the Minnesota average of 4.23. Its most recent inspection on Dec 8, 2025 cited 31 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight.
- Special Focus FacilityCMS has identified this facility for enhanced oversight.
- 8 fines totaling $174,044In CMS records: 12 total penalties, 4 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Terrace at Crystal compares
This facility vs. the Minnesota and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Minnesota avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.90 | 4.23 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.47 | 1.06 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 3.39 | 2.55 | 2.34 | above avg |
| Nursing staff turnover | 23.8% | 42.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 31.0 | 8.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 8 fines totaling $174,044, 12 total penalties, 4 Medicare payment denials.
What inspectors found at The Terrace at Crystal
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 30, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 21, 2026 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 8, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 8, 2025 · Full report (PDF) - Immediate jeopardy
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 8, 2025 · Full report (PDF) - Potential for harm
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Administration Deficiencies · Dec 8, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3245 Vera Cruz Avenue North
Crystal, MN 55422 - CMS certification #
- 245289
- Ownership
- For profit - Individual
- Certified beds
- 85
- Avg residents/day
- 57.4
- Provider type
- Medicare and Medicaid
- First certified
- 1984-11-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Terrace at Crystal using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2019, 1 violation cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 20, 2019: complaint inspection, partial (safety). Case closed Dec 6, 2019. 1 violation cited (1 serious). Penalties: $600 proposed, $420 now. OSHA record. OSHA recorded the employer as 100411 - Evergreen Rehabilitation LLC DBA Centennial Garden. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(2)). Penalty $600 proposed, $420 now. To be fixed by Nov 28, 2019.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 1.0 mile away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Good Samaritan Society - Specialty Care Community, Robbinsdale. 0.9 miles away, straight line.
- Nearest home health agency office
- Good Samaritan Society - Home Care, Robbinsdale. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Hy-Vee Pharmacy. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55422 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc - Robbinsdale Dialysis, Robbinsdale, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Robbinsdale Dialysis, Robbinsdale, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Dialysis - Golden Valley, Golden Valley, 1.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 55422.
North Memorial Home Hlth Hospc, office in Robbinsdale, 1.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Moments Hospice, office in Golden Valley, 2.4 miles away, straight line (CMS family survey rating 1 of 5 stars)
Superior Hospice Inc., office in Golden Valley, 3.1 miles away, straight line - Nearest geriatric medicine practice
- Twin Cities Physicians Professional Corporation, Golden Valley. 2.0 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
How is The Terrace at Crystal staffed?
The Terrace at Crystal reports 4.90 total nurse hours per resident per day, compared with the Minnesota average of 4.23.
Has The Terrace at Crystal had inspection problems?
Its most recent CMS inspection cited 31 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does The Terrace at Crystal have?
The Terrace at Crystal is certified for 85 beds.