Nursing home
Glenoaks Senior Living Campus, Glen Oaks Drive
100 Glen Oaks Drive, New London, MN 56273 · Map
For profit - Corporation · Part of Campbell Street Services (16 facilities) · 52 certified beds
Glenoaks Senior Living Campus, Glen Oaks Drive is a Medicare-certified nursing home in New London, Minnesota. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, below the Minnesota average of 4.23. Its most recent inspection on Apr 24, 2025 cited 18 deficiencies.
- 3 fines totaling $43,219In CMS records: 4 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Glenoaks Senior Living Campus, Glen Oaks Drive compares
This facility vs. the Minnesota and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Minnesota avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 4.23 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.56 | 1.06 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.48 | 2.55 | 2.34 | below avg |
| Nursing staff turnover | 59.1% | 42.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 18.0 | 8.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 3 fines totaling $43,219, 4 total penalties, 1 Medicare payment denial.
What inspectors found at Glenoaks Senior Living Campus, Glen Oaks Drive
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Infection Control Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 24, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 100 Glen Oaks Drive
New London, MN 56273 - CMS certification #
- 245360
- Ownership
- For profit - Corporation
- Certified beds
- 52
- Avg residents/day
- 35.5
- Provider type
- Medicare and Medicaid
- First certified
- 1986-11-01
- Chain
- Campbell Street Services (16 facilities)
- Setting
- Rural
Part of Campbell Street Services
Campbell Street Services operates 16 nursing facilities across the United States. View all Campbell Street Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Glenoaks Senior Living Campus, Glen Oaks Drive using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Centracare - Paynesville Hospital, Paynesville. 12.1 miles away, straight line.
- Nearest Medicare nursing home
- Belgrade Nursing Home, Belgrade. 10.4 miles away, straight line.
- Nearest home health agency office
- Divine Home Care Inc, Willmar. 13.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Corner Drug. 12.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 56273 as rural (rural area).
- Dialysis within 15 miles
- Fresenius Kidney Care Willmar, Willmar, 14.2 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 56273.
Divine Hospice Care, office in Willmar, 13.5 miles away, straight line
Bethesda Hospice, office in Willmar, 14.0 miles away, straight line
Centracare Hospice, office in Willmar, 14.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Hutchinson Health, Hutchinson. 38.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Glenoaks Senior Living Campus, Glen Oaks Drive a good nursing home?
CMS gives Glenoaks Senior Living Campus, Glen Oaks Drive an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Glenoaks Senior Living Campus, Glen Oaks Drive staffed?
Glenoaks Senior Living Campus, Glen Oaks Drive reports 3.51 total nurse hours per resident per day, compared with the Minnesota average of 4.23.
Has Glenoaks Senior Living Campus, Glen Oaks Drive had inspection problems?
Its most recent CMS inspection cited 18 deficiencies.
How many beds does Glenoaks Senior Living Campus, Glen Oaks Drive have?
Glenoaks Senior Living Campus, Glen Oaks Drive is certified for 52 beds.