Lilisity

Assisted Living and Memory Care

The Rivers

11111 River Hills Drive, Burnsville, MN 55337 · Map
Licensed for 182 residents · THE RIVERS

State license active
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The Rivers is a state-licensed assisted living, memory care community in Burnsville, Minnesota. It is licensed for 182 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
182 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What The Rivers says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Provides transportation. When it comes to lifestyle amenities, The Rivers offers an array of exclusive services that include beautiful walking paths right in your backyard, a beauty salon/barber shop, community gardens, swim spa, exercise room, libraries, transportation, heated underground parking, and more. (page, checked Oct 15, 2026)
  • 3 meals a day. Join us in our Seasons restaurant with three chef-prepared meals every day. (page, checked Oct 15, 2026)
  • Apartment types named: one-bedroom, companion suite. Specially designed for senior memory care residents, our intimate community offers spacious one-bedroom and companion suite apartments. (page, checked Oct 15, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Aug 13, 2025. See the record

License

Active, 182 residents

Assisted Living Facility Dementia Care 421354, current license dated Jul 1, 2025. Licensee THE RIVERS.

Nearest emergency room

4.2 miles

M Health Fairview Ridges Hospital, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
The Rivers this community182Not publishedActive0 substantiated
Cultivate Care0.2 mi5Not publishedActive0 substantiated
Attentive Care0.3 mi5Not publishedActive0 substantiated
Nervana's Caring Hands, River Hills Drive0.4 mi5Not publishedActive0 substantiated
Advanced Group Home0.5 mi5Not publishedActive0 substantiated
State inspection record0 substantiated
Last evaluation
August 13, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (August 13, 2025, state report 51IP11)

MDH: “On August 11, 2025, through August 13, 2025, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”

Survey completed August 13, 2025: 25 correction orders

  • Tag 420: 144G.40 Subdivision 1 Responsibility for housing and services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to provide sufficient management, control, and operation of the housing and services provided by the facility.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide sufficient management, control, and operation of the housing and services provided by the facility. This had the potential to affect all residents. [...]”

    Rule cited: “The facility is directly responsible to the resident for all housing and service-related matters provided, irrespective of a management contract. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed to include the required content for four of four residents (R1, R2, R3, and R4).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed to include the required content for four of four residents (R1, R2, R3, and R4). [...]”

    Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

  • Tag 700: 144G.43 Subdivision 1 Resident record Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure one of four residents (R3) personal health and medical

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of four residents (R3) personal health and medical information was kept private. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”

    Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”

  • Tag 730: 144G.43 Subd. 3 Contents of resident record Level 2, widespread scope, scope/level letter F · correction period: Twenty-one
    Details

    Summary: MDH found the licensee failed to include the required content in a discharge summary for one of one discharged resident (R6).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to include the required content in a discharge summary for one of one discharged resident (R6). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that [...]”

    Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”

Show all 25
  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to comply with the current Minnesota Fire Code Provisions.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the current Minnesota Fire Code Provisions. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with required content, failed to provide the required training, and failed to conduct evacuation drills.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop the fire safety and evacuation plan with required content, failed to provide the required training, and failed to conduct evacuation drills. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, isolated scope, scope/level letter D
    Details

    Summary: MDH found the licensee failed to provide a written notice with the required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R4).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with the required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R4). [...]”

    Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

  • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to complete fall assessments/follow up for one of one resident (R3).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to complete fall assessments/follow up for one of one resident (R3). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited [...]”

    Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”

  • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure a written service plan was revised to reflect the current services provided for three of four residents (R1, R3, and R4).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a written service plan was revised to reflect the current services provided for three of four residents (R1, R3, and R4). [...]”

    Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

  • Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the service plan included all required content for one of four residents (R2).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the service plan included all required content for one of four residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

  • Tag 1700: 144G.71 Subd. 2 Provision of medication management services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment which included the required content for four of four residents (R1, R2, R3 and R4).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment which included the required content for four of four residents (R1, R2, R3 and R4). [...]”

    Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”

  • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop an individualized medication management plan with the required content for two of four residents (R1 and R2). [...]”

    Rule cited: “(a) For each resident receiving medication management services, a registered nurse, advanced practice registered nurse, or qualified staff delegated the task by a registered nurse must prepare and include in the service plan a written statement of the [...]”

  • Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse documented resident-specific instructions for two of four residents (R2 and R3) whose medication administration was delegated to unlicensed personnel (ULP).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse documented resident-specific instructions for two of four residents (R2 and R3) whose medication administration was delegated to unlicensed personnel (ULP). [...]”

    Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”

  • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure medications were administered as ordered for one of four residents (R2) who received medication management services.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were administered as ordered for one of four residents (R2) who received medication management services. [...]”

    Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

  • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to ensure documentation of medication setup included all the required content for one of one resident (R5).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure documentation of medication setup included all the required content for one of one resident (R5). [...]”

    Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

  • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) developed training and competencies for two of two unlicensed personnel (ULP-F and ULP-G) providing medications to residents for unplanned time away from home when the licensed nurse was not available.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) developed training and competencies for two of two unlicensed personnel (ULP-F and ULP-G) providing medications to residents for unplanned time away from home when the licensed nurse was not available. [...]”

    Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

  • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure current written or electronically recorded prescriptions were obtained for all medications the licensee managed for three of four residents (R2, R3, and R4).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure current written or electronically recorded prescriptions were obtained for all medications the licensee managed for three of four residents (R2, R3, and R4). [...]”

    Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

  • Tag 1830: 144G.71 Subd. 14 Renewal of prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the facility failed to renew prescriptions at least every 12 months for one of four residents (R3).

    MDH’s finding, as written: “Based on interview and record review, the facility failed to renew prescriptions at least every 12 months for one of four residents (R3). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number [...]”

    Rule cited: “Prescriptions must be renewed at least every 12 months or more frequently as indicated by the assessment in subdivision 2. Prescriptions for controlled substances must comply with chapter 152.”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure all medications were securely locked in substantially constructed compartments and permitted only authorized personnel to have access. This had the potential to affect all residents. [...]”

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure accurate labeling for one of three residents (R2).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure accurate labeling for one of three residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of [...]”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to document in the resident's record the disposition of the medications as required for one of one discharged resident (R6).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record the disposition of the medications as required for one of one discharged resident (R6). [...]”

    Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

  • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to develop and implement a treatment or therapy management

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a treatment or therapy management plan to include all required content for three of three residents (R1, R2, and R3). [...]”

    Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

  • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure up-to-date written or electronically recorded orders were maintained for two of three residents (R2 and R3) receiving treatments.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure up-to-date written or electronically recorded orders were maintained for two of three residents (R2 and R3) receiving treatments. [...]”

    Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

  • Tag 2110: 144G.82 Subd. 3 Policies Level 1, pattern scope, scope/level letter B · correction period: Twenty-One
    Details

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure policies and procedures required in the licensing of assisted living facilities with dementia care were provided to each resident and the resident's legal/designated representative at the time of move-in for three of four residents (R1, R2 and R4) who resided in an assisted living with dementia care facility. [...]”

    Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): Food and beverage inspection report included

Fines assessed by MDH

  • Tag 775 (144g.45 Subd.2. (a) - Fire Protection And PhysicalEnvironment): $500.00

Total fines assessed, as printed in the letter: $500.00.

Earlier evaluations (1)
  • December 19, 2022: report MLIQ11 · 13 correction orders
    Details

    Survey completed September 15, 2023: 4 correction orders

    • Tag 1470: 144G.63 Subd. 2 Content of required orientation (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure employees received orientation to include all required content for two of four employees (unlicensed personnel (ULP)-L, licensed practical nurse (LPN)-I).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees received orientation to include all required content for two of four employees (unlicensed personnel (ULP)-L, licensed practical nurse (LPN)-I). [...]”

      Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

    • Tag 1500: 144G.63 Subd. 5 Required annual training (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of three employees (unlicensed personnel (ULP)-L).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of three employees (unlicensed personnel (ULP)-L). [...]”

      Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”

    • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the required amount of dementia care training was completed in the required time frame in accordance with 144G.64 for one of three employees (unlicensed personnel (ULP)-L).

      MDH’s finding, as written: “Based on interview, and record review, the licensee failed to ensure the required amount of dementia care training was completed in the required time frame in accordance with 144G.64 for one of three employees (unlicensed personnel (ULP)-L). [...]”

      Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

    • Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to provide documentation in the resident's record regarding the disposition of medications to include quantity of medications, for two of two discharged residents (R7, R8).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide documentation in the resident's record regarding the disposition of medications to include quantity of medications, for two of two discharged residents (R7, R8). [...]”

      Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

    Survey completed December 19, 2022: 9 correction orders

    • Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure employees received orientation to include all required content for one of two employees (unlicensed personnel (ULP)-F).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure employees received orientation to include all required content for one of two employees (unlicensed personnel (ULP)-F). [...]”

      Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

    • Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of two employees (director of nursing (DON)-E).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of two employees (director of nursing (DON)-E). [...]”

      Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure a registered nurse (RN) conducted ongoing resident monitoring and reassessment 14 calendar days from the initial assessment, and not to exceed 90 calendar days from the previous assessment for two of five residents (R3, R5).

      MDH’s finding, as written: “Based on interview, and record review, the licensee failed to ensure a registered nurse (RN) conducted ongoing resident monitoring and reassessment 14 calendar days from the initial assessment, and not to exceed 90 calendar days from the previous assessment for two of five residents (R3, R5). [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the resident service plan included the required content for five of five residents (R1, R2, R3, R4, R5).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the resident service plan included the required content for five of five residents (R1, R2, R3, R4, R5). [...]”

      Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were administered per providers orders and manufacturer recommendations for one of three residents observed for medication administration (R3).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were administered per providers orders and manufacturer recommendations for one of three residents observed for medication administration (R3). [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    Show all 9
    • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide documentation in the resident's record regarding the disposition of medications to include quantity and names of staff and other individuals involved in the disposition of medications, for one of one discharged resident (R6).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide documentation in the resident's record regarding the disposition of medications to include quantity and names of staff and other individuals involved in the disposition of medications, for one of one discharged resident (R6). [...]”

      Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed ensure up-to-date written or electronically recorded orders were maintained for one of five residents (R1) receiving treatments for records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed ensure up-to-date written or electronically recorded orders were maintained for one of five residents (R1) receiving treatments for records reviewed. [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    • Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      MDH’s finding, as written: “Based on interview and record review, licensee failed to conduct an individualized written activity evaluation for one of two residents (R2) who resided on the dementia care unit. [...]”

      Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”

    • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, pattern scope, scope/level letter H · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for one of two residents (R2) who utilized hospital bed with rails.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for one of two residents (R2) who utilized hospital bed with rails. This resulted in issuance of an immediate correction order on December 13, 2022, at approximately 12:40 p.m. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 182 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee THE RIVERS
License type
Assisted Living Facility Dementia Care
License number
421354
License status
Active
Current license dated
2025-07-01
Licensed capacity
182
Licensee
THE RIVERS
Administrator/Authorized Agent
Elizabeth Olson

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 4.2 mi, nursing home 1.9 mi, pharmacy 1.4 mi
Nearest hospital with an emergency room
M Health Fairview Ridges Hospital, Burnsville. 4.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Martin Luther Care Center, Bloomington. 1.9 miles away, straight line.
Nearest home health agency office
Alliance Health Services Inc, Eagan. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55337 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Burnsville Dialysis Unit, Burnsville, 4.1 miles away, straight line (CMS rating 4 of 5 stars)
Davita Bloomington Dialysis Unit Of Trc, Bloomington, 4.3 miles away, straight line (CMS rating 4 of 5 stars)
Davita East Valley Dialysis, Apple Valley, 4.7 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
23 Medicare hospices tell CMS they serve ZIP code 55337.
Healthpartners Hospice And Palliatice Care, office in Bloomington, 3.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Caretenders Hospice, office in Minneapolis, 7.6 miles away, straight line
Minnesota Hospice LLC, office in Lakeville, 8.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Fairview Clinics, Eagan. 3.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding very low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does The Rivers provide?

The Rivers is licensed by the state of Minnesota for assisted living, memory care in Burnsville, Minnesota. Its licensed capacity is 182 residents.

Does Lilisity rate The Rivers?

No. We publish state licensing details for The Rivers but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does The Rivers cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. The Rivers does not publish its prices.

How do I contact The Rivers?

Use The Rivers's website, transformingage.org/community/the-rivers, or visit at 11111 River Hills Drive, Burnsville, MN 55337.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid