Assisted Living and Memory Care
The Pillars of Prospect Park
22 Malcolm Avenue Se, Minneapolis, MN 55414 · Map
Licensed for 320 residents · THE PILLARS OF PROSPECT PARK
The Pillars of Prospect Park is a state-licensed assisted living, memory care community in Minneapolis, Minnesota. It is licensed for 320 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What The Pillars of Prospect Park says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
, Respite Care,
(page, checked Oct 12, 2026) - Pets allowed.
Choose from over 30 unique, pet-friendly floor plans—including studios, one-bedrooms, one-bedrooms with dens, two-bedrooms, two-bedrooms with dens, and dedicated
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
Choose from over 30 unique, pet-friendly floor plans—including studios, one-bedrooms, one-bedrooms with dens, two-bedrooms, two-bedrooms with dens, and dedicated
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 320 residents
Assisted Living Facility Dementia Care 423759, current license dated Nov 21, 2025. Licensee THE PILLARS OF PROSPECT PARK.
Nearest emergency room
1.2 miles
M Health Fairview University Of Mn Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Pillars of Prospect Park this community | 320 | Not published | Active | 1 substantiated | |
| Alliance Home Health Care | 1.0 mi | 6 | Not published | Active | 0 substantiated |
| Eleged Home Care, 28th Ave S | 1.1 mi | 5 | Not published | Active | No record |
| Derman Senior Care | 1.3 mi | 5 | Not published | Active | 0 substantiated |
| Caring Home Health, 28th Avenue South | 1.3 mi | 5 | Not published | Active | 0 substantiated |
State inspection record1 substantiated
- Last evaluation
- April 15, 2026
- Evaluations on record
- 2
- Investigations substantiated
- 1 kept 7 years
- Inconclusive
- 2 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (April 15, 2026, state report WG6P11)
MDH: “On April 13, 2026, through April 15, 2026, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed April 15, 2026: 5 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 1540: 144G.64 (a) (3) Training in Dementia, Mental Illness, and De- Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure direct-care staff completed the required amount of dementia care training in the required time frame for one of three employees (unlicensed personnel (ULP)-E) and the required amount of mental health and de-escalation training for two of three employees (registered nurse (RN)-C, ULP-E).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure direct-care staff completed the required amount of dementia care training in the required time frame for one of three employees (unlicensed personnel (ULP)-E) and the required amount of mental health and de-escalation training for two of three employees (registered nurse (RN)-C, ULP-E). [...]”
Rule cited: “(3) for assisted living facilities with dementia care, direct-care staff must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure a registered nurse (RN) conducted resident monitoring and reassessment including a reassessment completed within 14 days after the initiation of services, and ongoing reassessments not to exceed 90 days from the previous assessment, for two of four residents (R2, R5).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a registered nurse (RN) conducted resident monitoring and reassessment including a reassessment completed within 14 days after the initiation of services, and ongoing reassessments not to exceed 90 days from the previous assessment, for two of four residents (R2, R5). [...]”
Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were stored securely for one of four residents
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored securely for one of four residents (R2) with medication management services. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
From MDH’s letter: the letter says the facility is in substantial compliance.
Food and beverage inspection (included in this report): Food and beverage inspection report included
Fines assessed by MDH
- Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- July 13, 2023: report XJOU11 · 17 correction orders
Details
Survey completed July 13, 2023: 17 correction orders
- Tag 100: 144G.10 Subdivision 1 License required Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to obtain accurate licensure to include application and approval for an innovation variance as defined in 144G.33 prior to the licensee advertising and offering intergenerational (student) housing.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to obtain accurate licensure to include application and approval for an innovation variance as defined in 144G.33 prior to the licensee advertising and offering intergenerational (student) housing. [...]”
Rule cited: “(a) (1)?Beginning August 1, 2021, no assisted living facility may operate in Minnesota unless it is licensed under this chapter. [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to establish and maintain an infection control program to comply with accepted health care, medical and nursing standards for infection control for one of five employees (unlicensed personnel (ULP)-K) observed to provide personal cares.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program to comply with accepted health care, medical and nursing standards for infection control for one of five employees (unlicensed personnel (ULP)-K) observed to provide personal cares. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure tuberculosis (TB) testing was completed at the time of hire, or
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure tuberculosis (TB) testing was completed at the time of hire, or within 90-days prior to the date of hire, for 11 student resident volunteers. [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 730: 144G.43 Subd. 3 Contents of resident record Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to document services were provided as identified in the service plan for three of five residents (R5, R6, R9).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to document services were provided as identified in the service plan for three of five residents (R5, R6, R9). [...]”
Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”
Show all 17
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide required employee training on fire safety and evacuation.
MDH’s finding, as written: “Based on a record review and interview, the licensee failed to provide required employee training on fire safety and evacuation. This had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
Details
Summary: MDH found the licensee failed to ensure a background study was submitted and received in affiliation with the licensee for 11 of 11 student residents who were also volunteers for the licensee on a regular scheduled basis.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a background study was submitted and received in affiliation with the licensee for 11 of 11 student residents who were also volunteers for the licensee on a regular scheduled basis. This resulted in an immediate order for correction on July 10, 2023, at approximately 5:30 p.m. [...]”
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure student residents completed required orientation before providing volunteer services for 11 of 11 student residents.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure student residents completed required orientation before providing volunteer services for 11 of 11 student residents. [...]”
Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”
- Tag 1550: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure employees that did not provide direct care, received at least four hours of initial training on dementia care within 160 working hours of the employment start date for 11
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees that did not provide direct care, received at least four hours of initial training on dementia care within 160 working hours of the employment start date for 11 of 11 student residents. [...]”
Rule cited: “(4) staff who do not provide direct care, including maintenance, housekeeping, and food service staff, must have at least four hours of initial training on topics specified under paragraph (b) within 160 working hours of the employment start date, and must [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conduct ongoing resident monitoring and reassessment, not to exceed 90 calendar days from the last date of the assessment for three of five residents (R6, R5, R15).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conduct ongoing resident monitoring and reassessment, not to exceed 90 calendar days from the last date of the assessment for three of five residents (R6, R5, R15). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure currently written or electronically recorded incomplete prescriptions were clarified for two of five residents (R2, R15).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure currently written or electronically recorded incomplete prescriptions were clarified for two of five residents (R2, R15). [...]”
Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to lock a medication storage cart while not in use or monitored by staff.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to lock a medication storage cart while not in use or monitored by staff. This had the potential to affect all residents, staff, and visitors on third floor secured memory care unit. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop and implement a treatment or therapy management plan to include all required content for one of three residents (R9).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a treatment or therapy management plan to include all required content for one of three residents (R9). [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure treatment or therapies were administered as directed and failed to document the reason they were not administered, and any follow up procedures provided to meet the resident's needs for one of five residents (R9) with treatment and/or therapies.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure treatment or therapies were administered as directed and failed to document the reason they were not administered, and any follow up procedures provided to meet the resident's needs for one of five residents (R9) with treatment and/or therapies. [...]”
Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”
- Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment with mitigation factors on
MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment with mitigation factors on and around the property for the facility. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”
Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”
- Tag 2290: 144G.91 Subd. 2 Legislative intent Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee limited the rights of one resident (R2) when the licensee removed the resident's grab bar upon discovery without being assessed by a registered nurse (RN) and without discussing the risk versus benefit or alternatives of using the grab bar with the resident and/or the resident's designated representative.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee limited the rights of one resident (R2) when the licensee removed the resident's grab bar upon discovery without being assessed by a registered nurse (RN) and without discussing the risk versus benefit or alternatives of using the grab bar with the resident and/or the resident's designated representative. [...]”
Rule cited: “The rights established under this section for the benefit of residents do not limit any other rights available under law. [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
Details
Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for two of three residents (R2, R3) who utilized consumer bed rails.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for two of three residents (R2, R3) who utilized consumer bed rails. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
Total fines assessed, as printed in the letter: $6,500.00.
- Tag 100: 144G.10 Subdivision 1 License required Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Substantiated investigations (state reports)
- April 16, 2024 · report HL362528424M · MDH finding: Not Substantiated
Details
Allegation, as written: “The alleged perpetrator (AP), facility staff, neglected the resident when the AP failed to obtain a second staff to transfer the resident using a mechanical lift. The lift tipped over while the resident was suspended in the lift and the resident required surgery.”
“The Minnesota Department of Health determined neglect was not substantiated.”
“The facility was responsible for the maltreatment.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The facility was responsible for the maltreatment. The facility was aware the resident was at risk for injury when being transferred with the mechanical lift on the carpeting in the bedroom. The facility failed to implement interventions to ensure staff could safely transfer the resident in the bedroom using the mechanical lift. The resident fell out of the lift and sustained a hip fracture.”
Action taken by facility: “The facility staff called 911, investigated the incident, retrained staff, made required reports and ensured the carpet was replaced.”
Action taken by MDH: “The facility was found to be in noncompliance.”
Survey completed February 27, 2024: 1 correction order
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the facility failed to ensure one of one resident, R1, reviewed was free from maltreatment.
MDH’s finding, as written: “The facility failed to ensure one of one resident, R1, reviewed was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details. No plan of correction is required for this tag.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Inconclusive investigations (2)
- October 14, 2024 · report HL362524943M · MDH finding: Inconclusive
Details
Allegation, as written: “The alleged perpetrator (AP) abused a resident when the AP sexually assaulted the resident during cares.”
“The Minnesota Department of Health determined abuse was inconclusive.”
Summary: MDH looked into an allegation and found: abuse inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. The resident reported the AP raped her. The AP denied he raped the resident. The DNA swab did not detect any male DNA. The physical exam findings could not determine any definitive signs of sexual assault. It could not be determined if the AP sexually assaulted the resident.”
Action taken by facility: “The facility reported to authorities and made a report to the Minnesota Adult-Abuse Reporting Center (MAARC).”
Action taken by MDH: “No further action taken at this time.”
Survey completed September 3, 2024: no correction orders issued.
- August 26, 2024 · report HL362523862M · MDH finding: Inconclusive
Details
Allegation, as written: “The alleged perpetrator (AP) abused the resident when the AP tied the resident's legs with a bed sheet resulting in a blood clot in the left leg.”
“The Minnesota Department of Health determined abuse was inconclusive.”
Summary: MDH looked into an allegation and found: abuse inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. Due to incomplete and conflicting accounts of the incident, it could not be determined if maltreatment occurred. In addition, there was no evidence to support that the blood clot was directly related to the incident.”
Action taken by facility: “The facility investigated the incident and suspended AP #1 for two days.”
Action taken by MDH: “The facility was found to be in noncompliance.”
Survey completed July 2, 2024: 2 correction orders
- Tag 620: 144G.42 Subd. 6 (a) / 626.557, Subd. 3 Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D · correction period: Seven (7) Days
Details
Summary: MDH found the licensee failed to comply with statute requirements to ensure cases of suspected maltreatment were reported for one of one resident (R1).
MDH’s finding, as written: “Based on interview and document review, the licensee failed to comply with statute requirements to ensure cases of suspected maltreatment were reported for one of one resident (R1). Facility staff did not report an allegation of suspected maltreatment unitl seven days after the initial report and after completion of an internal investigation into the incident. [...]”
Rule cited: “(a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”
- Tag 2320: 144G.91 Subd. 4 (b) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Seven (7) Days
Details
Summary: MDH found the licensee failed to ensure appropriate care and services were provided when staff failed to adhere to the steps outlined in the procedure of immediate action required following a report of suspected maltreatment and an alleged perpetrators (AP) of maltreatment remained working at the facility during investigation of the incident and failed to implement additional measures to reduce the risk of further occurrence.
MDH’s finding, as written: “Based on interview and document review, the licensee failed to ensure appropriate care and services were provided when staff failed to adhere to the steps outlined in the procedure of immediate action required following a report of suspected maltreatment and an alleged perpetrators (AP) of maltreatment remained working at the facility during investigation of the incident and failed to implement additional measures to reduce the risk of further occurrence. [...]”
Rule cited: “(b) Residents have the right to receive health care and other assisted living services with continuity from people who are properly trained and competent to perform their duties and in sufficient numbers to adequately provide the services agreed to in the [...]”
- Tag 620: 144G.42 Subd. 6 (a) / 626.557, Subd. 3 Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D · correction period: Seven (7) Days
Unsubstantiated investigations (1)
- December 2, 2025 · report HL362526083M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when facility staff failed to provide adequate supervision. As a result, the resident barricaded himself in the bathroom drank shampoo and hand soap in attempts to harm himself. The resident required hospitalization.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The resident had a history of suicidal ideation, and the facility had interventions in place. The day the resident admitted to the memory care unit; the resident barricaded himself in his bathroom. The resident told staff he drank shampoo and hand soap in attempts to harm himself. During the shift prior to the incident, the resident did not verbalize any suicidal ideation. In addition, the resident did not have history of drinking shampoo or hand soap in attempts to self-harm. The facility staff called EMS (emergency medical services) and the resident transferred to the hospital.”
Action taken by facility: “When the resident expressed suicidal ideation, facility staff contacted EMS.”
Action taken by MDH: “No further action taken at this time.”
Survey completed November 5, 2025: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 320 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE PILLARS OF PROSPECT PARK
- License type
- Assisted Living Facility Dementia Care
- License number
- 423759
- License status
- Active
- Current license dated
- 2025-11-21
- Licensed capacity
- 320
- Licensee
- THE PILLARS OF PROSPECT PARK
- County
- Hennepin County
- Executive Director
- Katie Fregin
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.2 mi, nursing home 1.1 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- M Health Fairview University Of Mn Medical Center, Minneapolis. 1.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Fairview University Trans Serv, Minneapolis. 1.1 miles away, straight line.
- Nearest home health agency office
- Best Care Home Health Inc, Minneapolis. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Fairview Pharmacy - University Village. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55414 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita University Dialysis Unit Riverside, Saint Paul, 0.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
U Of Mn Med Ctr, Fairview - Dialysis, Minneapolis, 1.2 miles away, straight line
Davita Home Dialysis Unit, Minneapolis, 2.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 55414.
Accentcare Fairview Hospice - West, LLC, office in Saint Paul, 0.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Our Lady Of Peace Hospice, office in Saint Paul, 1.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Allina Health Hospice & Palliative Care, office in Minneapolis, 2.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Fairview Health Services, Minneapolis. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does The Pillars of Prospect Park provide?
The Pillars of Prospect Park is licensed by the state of Minnesota for assisted living, memory care in Minneapolis, Minnesota. Its licensed capacity is 320 residents.
Does Lilisity rate The Pillars of Prospect Park?
No. We publish state licensing details for The Pillars of Prospect Park but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Pillars of Prospect Park cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. The Pillars of Prospect Park does not publish its prices.
How do I contact The Pillars of Prospect Park?
Use The Pillars of Prospect Park's website, pillarsseniorliving.com/prospectpark, or visit at 22 Malcolm Avenue Se, Minneapolis, MN 55414.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid