Assisted Living and Memory Care
The Glen West St Paul
1984 Oakdale Avenue, West St. Paul, MN 55118 · Map
Licensed for 100 residents · THE GLEN WEST ST PAUL
The Glen West St Paul is a state-licensed assisted living, memory care community in West St. Paul, Minnesota. It is licensed for 100 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What The Glen West St Paul says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Paul offers a specialized and secured memory care neighborhood dedicated to nurturing the spirit and dignity of residents experiencing Alzheimer’s, dementia, and other forms of memory loss.
(page, checked Oct 15, 2026) - Nurse on site: on call 24 hours a day.
With dedicated 24/7 staffing and on-call Registered Nurses available 24 hours a day, we ensure that your loved one’s unique needs are met around the clock
(page, checked Oct 15, 2026) - Has a secured outdoor area.
The apartments, common areas, and outdoor spaces are secured and laid out to offer a comfortable, home-like atmosphere that encourages safety and easy navigation
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom, two-bedroom.
We offer a choice of floor plans including: studio, one bedroom and two bedroom options.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 100 residents
Assisted Living Facility Dementia Care 425039, current license dated Feb 12, 2026. Licensee THE GLEN WEST ST PAUL.
Nearest emergency room
4.3 miles
Allina United Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Glen West St Paul this community | 100 | Not published | Active | 0 substantiated | |
| The Sanctuary at West St Paul | 0.5 mi | 174 | $5,898/mo | Active | 2 substantiated |
| Sayid Care | 0.8 mi | 5 | Not published | Active | 0 substantiated |
| West Saint Paul (Assisted Living and Memory Care) | 1.1 mi | 20 | Not published | Active | 2 substantiated |
| West Saint Paul (Assisted Living) | 1.1 mi | 20 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- December 10, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (December 10, 2025, state report 5RT711)
MDH: “On December 8, 2025, through December 10, 2025, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed December 10, 2025: 2 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure accurate prescription labeling for one of one resident (R6) with an insulin pen observed during medication administration.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure accurate prescription labeling for one of one resident (R6) with an insulin pen observed during medication administration. [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Food and beverage inspection (included in this report): Food and beverage inspection report included
Earlier evaluations (1)
- June 9, 2023: report Z6N311 · 13 correction orders
Details
Survey completed June 9, 2023: 13 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure services were provided according to accepted health care, medical or nursing standards in regard to infection control for one of two employees (unlicensed personnel (ULP)-G).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure services were provided according to accepted health care, medical or nursing standards in regard to infection control for one of two employees (unlicensed personnel (ULP)-G). [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for personal property of a resident.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for personal property of a resident. This had the potential to affect all residents. [...]”
Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”
- Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure one of two employees (licensed practical nurse (LPN)-C) received the required amount of dementia care training in the required time frame.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two employees (licensed practical nurse (LPN)-C) received the required amount of dementia care training in the required time frame. [...]”
Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, pattern scope, scope/level letter E · correction period: Twenty-One
Details
Summary: MDH found the licensee failed to ensure the service plan was revised to reflect the current services provided for two of three residents (R2, R3) receiving treatments and/or therapies.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the service plan was revised to reflect the current services provided for two of three residents (R2, R3) receiving treatments and/or therapies. [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
Show all 13
- Tag 1930: 144G.72 Subd. 2 Policies and procedures Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to implement the written treatment or therapy management policies and procedures for notifying a registered nurse (RN) when a blood glucose (BG) reading was above 250, for one of one resident (R2).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to implement the written treatment or therapy management policies and procedures for notifying a registered nurse (RN) when a blood glucose (BG) reading was above 250, for one of one resident (R2). [...]”
Rule cited: “(a) An assisted living facility that provides treatment and therapy management services must develop, implement, and maintain up-to-date written treatment or therapy management policies and procedures. [...]”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop and implement a treatment or therapy management plan to include all required content for two of three residents (R2, R4) who had treatment or therapies managed by the licensee.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a treatment or therapy management plan to include all required content for two of three residents (R2, R4) who had treatment or therapies managed by the licensee. [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
Details
Summary: MDH found the licensee failed to ensure, prior to delegating nursing tasks, the registered nurse (RN) trained the unlicensed personnel (ULP) in the proper methods to perform the task or procedure for each resident and failed to ensure the ULP demonstrated the ability to competently follow the procedure to perform the task for one of two employees (ULP-E).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure, prior to delegating nursing tasks, the registered nurse (RN) trained the unlicensed personnel (ULP) in the proper methods to perform the task or procedure for each resident and failed to ensure the ULP demonstrated the ability to competently follow the procedure to perform the task for one of two employees (ULP-E). [...]”
Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”
- Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure treatment or therapies were administered as directed, or to document the reason they were not and any follow up procedures that were provided to meet the resident's needs for two of three residents (R2, R3).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure treatment or therapies were administered as directed, or to document the reason they were not and any follow up procedures that were provided to meet the resident's needs for two of three residents (R2, R3). [...]”
Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure up-to-date written or electronically recorded orders were maintained for one of three residents (R4) who received treatments managed by the provider.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure up-to-date written or electronically recorded orders were maintained for one of three residents (R4) who received treatments managed by the provider. [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
- Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 3, widespread scope, scope/level letter I · correction period: Immediate · fine: $3,000.00 assessed
Details
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one or more persons were physically present and available 24 hours a day, seven days a week, who were responsible for responding to requests for assistance with health and safety needs of residents in one of one secure dementia care units. This had the potential to affect all residents residing in the memory care unit. [...]”
Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”
- Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to have a comprehensive evaluation for an activity plan with all the required content for two of two residents (R3, R6) who received services under an assisted living with dementia care license.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have a comprehensive evaluation for an activity plan with all the required content for two of two residents (R3, R6) who received services under an assisted living with dementia care license. In addition, the licensee failed to develop an individualized activity plan based off the comprehensive evaluation. [...]”
Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the care and services were appropriate based on the needs of residents who resided in the secure memory unit (a unit with a button to press to enter the unit and a keycode required to exit the unit) with regards to safely storing sharp objects.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the care and services were appropriate based on the needs of residents who resided in the secure memory unit (a unit with a button to press to enter the unit and a keycode required to exit the unit) with regards to safely storing sharp objects. This had the potential to affect all nine residents, staff, and visitors. In addition, the licensee failed to ensure safe storage of oxygen. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
From MDH’s letter: the letter says the facility is in substantial compliance.
Fines assessed by MDH
- Tag 2070 (144g.81 Subd. 4 - Awake Staff Requirement): $3,000.00
Total fines assessed, as printed in the letter: $3,000.00.
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Unsubstantiated investigations (1)
- April 15, 2024 · report HL304886865C
Details
Survey completed April 1, 2024: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 100 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee THE GLEN WEST ST PAUL
- License type
- Assisted Living Facility Dementia Care
- License number
- 425039
- License status
- Active
- Current license dated
- 2026-02-12
- Licensed capacity
- 100
- Licensee
- THE GLEN WEST ST PAUL
- County
- Dakota County
- Administrator/Authorized Agent
- Angie Bantle
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.3 mi, nursing home 0.0 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Allina United Hospital, Saint Paul. 4.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Southview Acres HealthCare Center, West Saint Paul. 0.0 miles away, straight line.
- Nearest home health agency office
- Spectrum Community Health Inc, Inver Grove Heights. 2.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55118 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - West St Paul Dialysis, West St Paul, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Davita West St Paul Dialysis Unit, West St Paul, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Highland Park Dialysis, Saint Paul, 4.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 55118.
Sholom Hospice, office in Saint Paul, 4.0 miles away, straight line
Hospice Of The Midwest, office in Woodbury, 5.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
St Croix Hospice, office in Oakdale, 7.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Fairview Clinics, Eagan. 6.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does The Glen West St Paul provide?
The Glen West St Paul is licensed by the state of Minnesota for assisted living, memory care in West St. Paul, Minnesota. Its licensed capacity is 100 residents.
Does Lilisity rate The Glen West St Paul?
No. We publish state licensing details for The Glen West St Paul but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Glen West St Paul cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. The Glen West St Paul does not publish its prices.
How do I contact The Glen West St Paul?
Use The Glen West St Paul's website, glennseniorliving.com/west-st-paul-mn, or visit at 1984 Oakdale Avenue, West St. Paul, MN 55118.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid