Assisted Living and Memory Care
Syncare Grande
13245 45th Avenue North, Plymouth, MN 55442 · Map
Licensed for 6 residents · SYNCARE GRANDE
Syncare Grande is a state-licensed assisted living, memory care community in Plymouth, Minnesota. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,000 /mo | Oct 12, 2026 |
| Memory Care | $5,000 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Syncare Grande says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite care for family caregivers
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
HOSPICE & END OF LIFE CARE
(page, checked Oct 15, 2026) - Provides transportation.
Transportation coordination for appointments (if applicable)
(page, checked Oct 15, 2026) - 3 meals a day.
Three meals daily with dining assistance, housekeeping, laundry, and room maintenance
(page, checked Oct 12, 2026) - Pets allowed.
However, pets are welcome for brief visits in a resident’s private suite.
(page, checked Oct 12, 2026) - Apartment types named: private room.
However, pets are welcome for brief visits in a resident’s private suite.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
Assisted Living Facility Dementia Care 422965, current license dated Jan 1, 2026. Licensee SYNCARE GRANDE.
Nearest emergency room
5.6 miles
North Memorial Health Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Syncare Grande this community | 6 | $4,000/mo | Active | 0 substantiated | |
| Syncare Grandview | 0.1 mi | 5 | $4,000/mo | Active | 0 substantiated |
| Infinity Care | 0.7 mi | 4 | Not published | Active | 0 substantiated |
| Crescent Care | 0.8 mi | 5 | Not published | Active | No record |
| Sister Support, Rockford Road | 0.9 mi | 4 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- April 23, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 0 kept 3 years
Most recent evaluation (April 23, 2025, state report LRZB11)
MDH: “On April 21, 2025, through April 23, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”
Survey completed April 23, 2025: 4 correction orders
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to conduct a tuberculosis (TB) chest Xray (CXR) after receiving a positive TB QuantiFERON blood test result for one of two employees (unlicensed personnel (ULP)-C).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to conduct a tuberculosis (TB) chest Xray (CXR) after receiving a positive TB QuantiFERON blood test result for one of two employees (unlicensed personnel (ULP)-C). [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to comply with Minnesota State Fire Code in Minnesota Rules chapter 7511.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with Minnesota State Fire Code in Minnesota Rules chapter 7511. This deficient condition had the ability to affect all staff and residents. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure written or
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure written or electronically recorded prescriptions were obtained for one of two residents (R2). [...]”
Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”
From MDH’s letter: the letter says the facility is in substantial compliance.
Fines assessed by MDH
- Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- May 18, 2023: report XCHN11 · 5 correction orders
Details
Survey completed May 18, 2023: 5 correction orders
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide smoke alarms in each sleeping room, and failed to provide smoke alarms outside and in the immediate vicinity of all sleeping rooms.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms in each sleeping room, and failed to provide smoke alarms outside and in the immediate vicinity of all sleeping rooms. This deficient condition had the ability to affect all staff and residents. [...]”
Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to conduct the required evacuation drills.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to conduct the required evacuation drills. This had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident. This had the potential to affect all six (6) residents living within the assisted living with Dementia Care facility. [...]”
Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure refrigerated medications were maintained at manufacturer recommended temperatures, by failing to monitor and document medication refrigerator temperatures located in one of one refrigerator in R2's room where unopened insulin's were stored.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure refrigerated medications were maintained at manufacturer recommended temperatures, by failing to monitor and document medication refrigerator temperatures located in one of one refrigerator in R2's room where unopened insulin's were stored. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the care and services were provided according to a suitable and up-to-date plan, and subject to acceptable health care and medical, or nursing standards for one of one resident (R2), by failing to ensure oxygen cylinders were secured in a rack to prevent tipping or damage.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the care and services were provided according to a suitable and up-to-date plan, and subject to acceptable health care and medical, or nursing standards for one of one resident (R2), by failing to ensure oxygen cylinders were secured in a rack to prevent tipping or damage. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 6 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee SYNCARE GRANDE
- License type
- Assisted Living Facility Dementia Care
- License number
- 422965
- License status
- Active
- Current license dated
- 2026-01-01
- Licensed capacity
- 6
- Licensee
- SYNCARE GRANDE
- County
- Hennepin County
- Administrator/Authorized Agent
- Ann Hortillosa
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 5.6 mi, nursing home 1.9 mi, pharmacy 0.6 mi
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 5.6 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Allina Health Restorative Suites, Plymouth. 1.9 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care Inc, Plymouth. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55442 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Plymouth Creek, Plymouth, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Maple Grove Dialysis, Maple Grove, 3.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita New Hope Dialysis Center, New Hope, 3.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 55442.
Moments Hospice, office in Golden Valley, 5.9 miles away, straight line (CMS family survey rating 1 of 5 stars)
North Memorial Home Hlth Hospc, office in Robbinsdale, 6.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Lifesprk Hospice LLC, office in Saint Louis Park, 7.2 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Twin Cities Physicians Professional Corporation, Golden Valley. 5.6 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Syncare Grande provide?
Syncare Grande is licensed by the state of Minnesota for assisted living, memory care in Plymouth, Minnesota. Its licensed capacity is 6 residents.
Does Lilisity rate Syncare Grande?
No. We publish state licensing details for Syncare Grande but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Syncare Grande cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Syncare Grande?
Use Syncare Grande's website, syncaremn.com, or visit at 13245 45th Avenue North, Plymouth, MN 55442.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid