Sunrise View Assisted Living

Last evaluation

May 1, 2025

Evaluations on record

2

Investigations substantiated

2 kept 7 years

Inconclusive

0 kept 4 years

Unsubstantiated

0 kept 3 years

Most recent evaluation (May 1, 2025, state report XVPS11)

MDH: “On July 10, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on May 1, 2025.”

Survey completed July 10, 2025: 11 correction orders

• Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
  Details

  Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

• Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter F · fine: $500.00 assessed
  Details

  Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

• Tag 650: 144G.42 Subd. 8 (a) Staff records (re-issued) scope/level letter D
  Details

  Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

• Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness (re-issued) scope/level letter F
  Details

  Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

• Tag 1290: 144G.60 Subdivision 1 Background studies required (re-issued) Level 3, widespread scope, scope/level letter I · fine: $3,000.00 assessed
  Details

  Summary: MDH found the licensee failed to ensure a background study was submitted through Department of Human Services (DHS) NETStudy 2.0 and received in affiliation with the assisted living license for two of two employees (unlicensed personnel (ULP)-D, dietary (D)-O).

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a background study was submitted through Department of Human Services (DHS) NETStudy 2.0 and received in affiliation with the assisted living license for two of two employees (unlicensed personnel (ULP)-D, dietary (D)-O). This had the potential to affect all residents. [...]”

  Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

Survey completed May 1, 2025: 13 correction orders

• Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer
  Details

  Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

  Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

• Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
  Details

  Summary: MDH found the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control with proper hand hygiene for one of two employees (unlicensed personnel (ULP)-H).

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control with proper hand hygiene for one of two employees (unlicensed personnel (ULP)-H). This had the potential to affect all residents, staff, and visitors. [...]”

  Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

• Tag 650: 144G.42 Subd. 8 (a) Staff records Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
  Details

  Summary: MDH found the licensee failed to ensure employee records included all required content for one of two employees (unlicensed personnel (ULP)-I).

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure employee records included all required content for one of two employees (unlicensed personnel (ULP)-I). [...]”

  Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

• Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
  Details

  Summary: MDH found the licensee failed to develop an all-hazards risk assessment emergency preparedness program and plan to include Appendix Z required elements.

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop an all-hazards risk assessment emergency preparedness program and plan to include Appendix Z required elements. This had the potential to affect all residents, staff, and visitors. [...]”

  Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

• Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, widespread scope, scope/level letter I · correction period: Immediate · fine: $3,000.00 assessed
  Details

  Summary: MDH found the licensee failed to ensure a background study was submitted through Department of Human Services (DHS) NETStudy 2.0 and received in affiliation with the assisted living license for four of four employees (unlicensed personnel (ULP)-D, ULP-E, activity coordinator (AC)-F, and maintenance (M)-G. This resulted in an immediate order on April 28, 2025.

  MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a background study was submitted through Department of Human Services (DHS) NETStudy 2.0 and received in affiliation with the assisted living license for four of four employees (unlicensed personnel (ULP)-D, ULP-E, activity coordinator (AC)-F, and maintenance (M)-G. This resulted in an immediate order on April 28, 2025. [...]”

  Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): Food and beverage inspection report included

Fines assessed by MDH

• Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00
• Tag 1290 (144g.60 Subdivision 1 - Background Studies Required): $3,000.00

Total fines assessed, as printed in the letter: $1,000.00.

Total fines assessed, as printed in the letter: $3,000.00.

Total fines assessed, as printed in the letter: $3,500.00.

Substantiated investigations (state reports)

• March 31, 2025 · report HL321837182M · MDH finding: Substantiated, facility responsibility
  Details

  Allegation, as written: “Failed to respond and monitor a known change in condition resulting in a 17-pound weight loss, multiple refusals of medications, skin changes, aggressive behaviors resulting in hospitalization.”

  “The Minnesota Department of Health determined neglect was substantiated.”

  “The facility was responsible for the maltreatment.”

  Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).

  MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. Facility staff failed to notify the resident's primary provider of a change in condition, weight loss, and refusals of care, services, medications, food, and water. In addition, the facility failed to complete an assessment and/or implement interventions to address the resident's needs.”

  Action taken by facility: “No action taken.”

  Action taken by MDH: “The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”

  Survey completed January 29, 2025: 3 correction orders

  • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing, in-person, resident assessment and monitoring based on the change in the needs of the resident for two of two residents (R1, R2) reviewed.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing, in-person, resident assessment and monitoring based on the change in the needs of the resident for two of two residents (R1, R2) reviewed. [...]”

    Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure appropriate care and services were provided based on resident's needs and according to an up-to-date service plan and accepted health care standards for one of one (R1) resident when facility staff failed to notify R1's primary care physician after consistent refusals of medications, meals, water, and assistance with activities of daily living (ADLs).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure appropriate care and services were provided based on resident's needs and according to an up-to-date service plan and accepted health care standards for one of one (R1) resident when facility staff failed to notify R1's primary care physician after consistent refusals of medications, meals, water, and assistance with activities of daily living (ADLs). [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

  • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
    Details

    Summary: MDH found the facility failed to ensure one of one resident(s) reviewed (R1) was free from maltreatment.

    MDH’s finding, as written: “The facility failed to ensure one of one resident(s) reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”

    Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

• September 20, 2024 · report HL321831901M · MDH finding: Substantiated, facility responsibility
  Details

  Allegation, as written: “The facility abused the resident when staff confined the resident in his room and within another area of the memory care unit. Facility staff used furniture to seclude and restrict the resident's movement within the facility after the resident tested positive for a respiratory infection.”

  “The Minnesota Department of Health determined abuse was substantiated.”

  “The facility was responsible for the maltreatment.”

  Summary: MDH looked into an allegation and found: abuse substantiated (facility responsibility).

  MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was substantiated. The facility was responsible for the maltreatment. Facility staff confined the resident to his room and utilized multiple items of furniture to secure and block off the area to restrict the resident's movement on the unit.”

  Action taken by facility: “The facility completed an internal investigation into the incident.”

  Action taken by MDH: “ If substantiated and facility responsibility only: The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”

  Survey completed July 17, 2024: 5 correction orders

  • Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: TWO (2) days
    Details

    Summary: MDH found the licensee failed to ensure employment of a licensed assisted living director (LALD).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employment of a licensed assisted living director (LALD). This had the potential to affect all 26 residents receiving assisted living services. [...]”

    Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”

  • Tag 330: 144G.30 Subd. 4 Information provided by facility Level 2, widespread scope, scope/level letter F · correction period: 2 days
    Details

    Summary: MDH found the licensee failed to provide truthful information during the investigation for 1 of 1 resident (R1) reviewed.

    MDH’s finding, as written: “Based on interview and document review, the licensee failed to provide truthful information during the investigation for 1 of 1 resident (R1) reviewed. Licensee administrative staff provided false information about their knowledge of incidents where staff utlized furniture to confine R1 to his room and within another area of the memory care unit; however, video and audio footage confirmed administrative staff were aware of the situation at the time of the incident. [...]”

    Rule cited: “(a) The assisted living facility shall provide accurate and truthful information to the department during a survey, investigation, or other licensing activities. [...]”

  • Tag 620: 144G.42 Subd. 6 (a) / 626.557, Subd. 3 Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee was not compliant with the requirements for reporting maltreatment of vulnerable adults when a suspected incident of maltreatment was not reported to the Minnesota Adult Abuse Reporting Center (MARC) within twenty-four hours.

    MDH’s finding, as written: “Based on interview and document review, the licensee was not compliant with the requirements for reporting maltreatment of vulnerable adults when a suspected incident of maltreatment was not reported to the Minnesota Adult Abuse Reporting Center (MARC) within twenty-four hours. The licensee failed to report potential abuse for one of one resident (R1) after staff confined R1 to his room and other areas of the unit by blocking off the area with furniture. [...]”

    Rule cited: “(a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care medical or nursing standards for one of one resident (R1) when staff utilized furniture to create a barricade confine R1 to his room and other areas of the unit, restricting his movement and access to the unit.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care medical or nursing standards for one of one resident (R1) when staff utilized furniture to create a barricade confine R1 to his room and other areas of the unit, restricting his movement and access to the unit. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

  • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
    Details

    Summary: MDH found the facility failed to ensure one of one resident reviewed (R1) was free from maltreatment.

    MDH’s finding, as written: “The facility failed to ensure one of one resident reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred for R1, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”

    Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 43 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.