Lilisity

Assisted Living and Memory Care

South View Living Center

555 East 12th Street, Gibbon, MN 55335 · Map
Licensed for 12 residents · SOUTH VIEW LIVING CENTER

State license active
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South View Living Center is a state-licensed assisted living, memory care community in Gibbon, Minnesota. It is licensed for 12 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
12 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What South View Living Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers hospice care on site or works with hospice providers. From assistance with daily activities to specialized care such as hospice support, our dedicated team is committed to enhancing the quality of life for every individual. (page, checked Oct 12, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Aug 21, 2025. See the record

License

Active, 12 residents

Assisted Living Facility Dementia Care 423167, current license dated Nov 1, 2025. Licensee SOUTH VIEW LIVING CENTER.

Nearest emergency room

15.5 miles

New Ulm Medical Center, rated 5 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
South View Living Center this community12Not publishedActive0 substantiated
The Lodge of Winthrop7.3 mi19$3,000/moActive0 substantiated
Vista Prairie at Ridgeway on 213.6 mi60Not publishedActive0 substantiated
Orchard Hill Senior Living14.1 mi62Not publishedActive0 substantiated
Woodstone Senior Living14.2 mi30Not publishedActive0 substantiated
State inspection record0 substantiated
Last evaluation
August 21, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (August 21, 2025, state report W3ZY11)

MDH: “On August 18, 2025, through August 21, 2021, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”

Survey completed August 21, 2025: 8 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 485: 144G.41 Subdivision 1.a (a) Minimum requirements; required food services Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the Assisted Living contract did not require any resident to include and pay for meals as a part of their assisted living package fee.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the Assisted Living contract did not require any resident to include and pay for meals as a part of their assisted living package fee. This had the potential to affect all residents of the facility. [...]”

    Rule cited: “(a) All assisted living facilities must offer to provide or make available at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of Agriculture (USDA) [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to comply with the current Minnesota Fire Code Provisions.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the current Minnesota Fire Code Provisions. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with required content.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop the fire safety and evacuation plan with required content. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to administer medications according to prescriber orders for one of two residents (R2).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to administer medications according to prescriber orders for one of two residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or [...]”

    Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

Show all 8
  • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure medications were not expired for one of five residents (R2).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were not expired for one of five residents (R2). In addition, the licensee failed to ensure medications were maintained bearing the original prescription label for four of five residents (R4, R5, R2, R6) with medication cart reviewed. [...]”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to develop a treatment management plan to include all required content for two of two residents (R3, R2) receiving treatments.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop a treatment management plan to include all required content for two of two residents (R3, R2) receiving treatments. [...]”

    Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

  • Tag 2320: 144G.91 Subd. 4 (b) Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure one of one unlicensed personnel (ULP-E) followed appropriate medication administration procedures.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of one unlicensed personnel (ULP-E) followed appropriate medication administration procedures. [...]”

    Rule cited: “(b) Residents have the right to receive health care and other assisted living services with continuity from people who are properly trained and competent to perform their duties and in sufficient numbers to adequately provide the services agreed to in the [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): Food and beverage inspection report included

Fines assessed by MDH

  • Tag 775 (144g.45 Subd.2. (a) - Fire Protection And PhysicalEnvironment): $500.00

Total fines assessed, as printed in the letter: $500.00.

Earlier evaluations (1)
  • May 18, 2022: report ODWE11 · 11 correction orders
    Details

    Survey completed May 18, 2022: 11 correction orders

    • Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to develop a staffing plan to determine staffing levels to meet the needs of all residents.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop a staffing plan to determine staffing levels to meet the needs of all residents. This had the potential to affect all residents and staff. [...]”

      Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure they did not require a resident to include and pay for meals in their assisted living contract for two of two residents (R1, R2) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure they did not require a resident to include and pay for meals in their assisted living contract for two of two residents (R1, R2) with records reviewed. Also, the license failed to ensure the food menu was available to all residents at least a week in advance. In addition, the licensee failed to ensure food was prepared according to the Minnesota Food Code. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post required information related to the licensee's grievance procedure, contact information for the Office of Ombudsman and information for reporting suspected maltreatment.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post required information related to the licensee's grievance procedure, contact information for the Office of Ombudsman and information for reporting suspected maltreatment. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and e-mail contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to have a written emergency preparedness plan with all the required content.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to have a written emergency preparedness plan with all the required content. This had the potential to affect all residents receiving services under the assisted living with dementia care license, staff and visitors to the facility. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop a fire safety and evacuation plan with required elements, failed to provide required resident training on fire safety and evacuation, and failed to conduct required evacuation drills.

      MDH’s finding, as written: “Based on a record review and interview, the licensee failed to develop a fire safety and evacuation plan with required elements, failed to provide required resident training on fire safety and evacuation, and failed to conduct required evacuation drills. This had the potential to affect all staff, residents, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    Show all 11
    • Tag 940: 144G.50 Subd. 2 Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written contract with required content for two of two residents (R1, R2) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with required content for two of two residents (R1, R2) with records reviewed. This had the potential to affect all residents of the facility. [...]”

      Rule cited: “(5) a description of the facility's policies related to medical assistance waivers under chapter 256S and section 256B.49 and the housing support program under chapter 256I, including: (i) whether the facility is enrolled with the commissioner of human [...]”

    • Tag 970: 144.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident. This had the potential to affect all residents. [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide documentation in the medical record regarding disposition of medication for one of one discharged resident (R3) with record reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide documentation in the medical record regarding disposition of medication for one of one discharged resident (R3) with record reviewed. [...]”

      Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property for the facility.

      MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property for the facility. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure policies and procedures for assisted living with dementia care were provided to residents and the residents legal and designated representatives at the time of move-in for two of two residents (R1, R2) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure policies and procedures for assisted living with dementia care were provided to residents and the residents legal and designated representatives at the time of move-in for two of two residents (R1, R2) with records reviewed. This had potential to affect all residents, families and prospective residents of the facility. [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    • Tag 2320: 144G.91 Subd. 4 Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were administered in accordance with accepted standards for 6 of 6 residents (R4, R5, R6, R8, R9 and R10) whose medications were set up by unlicensed personnel ahead of time for later administration.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were administered in accordance with accepted standards for 6 of 6 residents (R4, R5, R6, R8, R9 and R10) whose medications were set up by unlicensed personnel ahead of time for later administration. This had potential to affect all current residents of the facility. [...]”

      Rule cited: “(b) Residents have the right to receive health care and other assisted living services with continuity from people who are properly trained and competent to perform their duties and in sufficient numbers to adequately provide the services agreed to in the [...]”

    From MDH’s letter: no immediate fines.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 12 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee SOUTH VIEW LIVING CENTER
License type
Assisted Living Facility Dementia Care
License number
423167
License status
Active
Current license dated
2025-11-01
Licensed capacity
12
Licensee
SOUTH VIEW LIVING CENTER
Administrator/Authorized Agent
Amber Melby

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 15.5 mi, nursing home 14.8 mi, pharmacy 15.1 mi
Nearest hospital with an emergency room
New Ulm Medical Center, New Ulm. 15.5 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Bayside Manor LLC, Gaylord. 14.8 miles away, straight line.
Nearest home health agency office
Renville County Phns, Olivia. 28.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 15.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55335 as rural (rural area).
Hospice
7 Medicare hospices tell CMS they serve ZIP code 55335.
Nearest geriatric medicine practice
Hutchinson Health, Hutchinson. 24.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Area not mapped by FEMA. (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does South View Living Center provide?

South View Living Center is licensed by the state of Minnesota for assisted living, memory care in Gibbon, Minnesota. Its licensed capacity is 12 residents.

Does Lilisity rate South View Living Center?

No. We publish state licensing details for South View Living Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does South View Living Center cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. South View Living Center does not publish its prices.

How do I contact South View Living Center?

Use South View Living Center's website, southviewlivingcenter.com, or visit at 555 East 12th Street, Gibbon, MN 55335.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid