Lilisity

Assisted Living

Shelter Arm

9444 Fallgold Parkway North, Brooklyn Park, MN 55443 · Map
Licensed for 5 residents · SHELTER ARM LLC

State license active
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Shelter Arm is a state-licensed assisted living community in Brooklyn Park, Minnesota. It is licensed for 5 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
5 residentsLicensed capacity
State licensedAssisted living facility
$2,500 to $4,400/moTypical assisted living start in Hennepin County, from 18 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Apr 2, 2025. See the record

License

Active, 5 residents

Assisted Living Facility 425304, current license dated May 12, 2026. Licensee SHELTER ARM LLC.

Nearest emergency room

4.5 miles

Mercy Hospital, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Shelter Arm this community5Not publishedActive0 substantiated
Caring Nurses, Foxglove Avenue North0.1 mi4Not publishedActive0 substantiated
Sharons Faith0.2 mi5Not publishedActive0 substantiated
Zahra Homecare0.4 mi5Not publishedActiveNo record
Estherra Care, 98th Circle North0.4 mi4Not publishedActive1 substantiated
State inspection record0 substantiated
Last evaluation
April 2, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (April 2, 2025, state report QVXW11)

MDH: “On May 29, 2025, to May 30, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on April 2, 2025.”

Survey completed May 30, 2025: 16 correction orders

  • Tag 340: 144G.30 Subd. 5 Correction orders Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to provide sufficient documentation with actions taken to comply with the correction orders from a survey completed April 2, 2025.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide sufficient documentation with actions taken to comply with the correction orders from a survey completed April 2, 2025. The lack of action to ensure compliance with regulations had the potential to affect all residents receiving services from the licensee. [...]”

    Rule cited: “(a) A correction order may be issued whenever the commissioner finds upon survey or during a complaint investigation that a facility, a managerial official, an agent of the facility, or staff of the facility is not in compliance with this chapter. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
    Details

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 650: 144G.42 Subd. 8 (a) Staff records (re-issued) scope/level letter D
    Details

    Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) Level 2, isolated scope, scope/level letter D
    Details

    Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) when the licensee failed to complete a TB history and symptom screen for all the licensee's employees.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) when the licensee failed to complete a TB history and symptom screen for all the licensee's employees. [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all the required content.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency preparedness plan (EPP) with all the required content. This had the potential to affect all visitors, employees, and residents. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

Show all 16
  • Tag 720: 144G.43 Subd. 2 Access to records Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
    Details

    Summary: MDH found the licensee failed to ensure that personnel records were readily available for access to the commissioner upon request.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure that personnel records were readily available for access to the commissioner upon request. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion [...]”

    Rule cited: “The facility must ensure that the appropriate records are readily available to employees and contractors authorized to access the records. Resident records must be maintained in a manner that allows for timely access, printing, or transmission of the records. [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment (re-issued) scope/level letter C
    Details

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1320: 144G.60 Subd. 4 (a) Unlicensed personnel (re-issued) scope/level letter F
    Details

    Rule cited: “(a) Unlicensed personnel providing assisted living services must have: (1) successfully completed a training and competency evaluation appropriate to the services provided by the facility and the topics listed in section 144G.61, subdivision 2, paragraph (a); [...]”

  • Tag 1330: 144G.60 Subd. 4 (b) Unlicensed personnel (re-issued) scope/level letter F
    Details

    Rule cited: “(b) Unlicensed personnel performing delegated nursing tasks in an assisted living facility must: (1) have successfully completed training and demonstrated competency by successfully completing a written or oral test of the topics in section 144G.61, [...]”

  • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs (re-issued) scope/level letter F
    Details

    Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

  • Tag 1470: 144G.63 Subd. 2 Content of required orientation (re-issued) scope/level letter F
    Details

    Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

  • Tag 1530: 144G.64 (a) (1-2) Training in Dementia, Mental Illness, and De- (re-issued) scope/level letter F
    Details

    Rule cited: “(a) All assisted living facilities must meet the following dementia care, mental illness, and de-escalation training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on dementia topics specified under [...]”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter D
    Details

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services (re-issued) Level 2, isolated scope, scope/level letter D
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of one resident (R3) who utilized a side rail.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of one resident (R3) who utilized a side rail. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

Survey completed April 2, 2025: 15 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 650: 144G.42 Subd. 8 (a) Staff records Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) documented training and competencies as required by Minnesota Administrative Rule 4659.0190 Subpart 6 for one of two unlicensed personnel ((ULP)-B).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) documented training and competencies as required by Minnesota Administrative Rule 4659.0190 Subpart 6 for one of two unlicensed personnel ((ULP)-B). [...]”

    Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) when the licensee

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) when the licensee failed to complete a TB history and symptom screen for all the licensee's employees. [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all the required content.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency preparedness plan (EPP) with all the required content. This had the potential to affect all visitors, employees, and residents. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 1, widespread scope, scope/level letter C · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the portable fire extinguishers.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

Show all 15
  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills.

    MDH’s finding, as written: “Based on interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, pattern scope, scope/level letter H · correction period: Immediate · fine: $3,000.00 assessed
    Details

    Summary: MDH found the licensee failed to ensure a Department of Human Services (DHS) background study (BGS) was submitted, cleared, and affiliated with the licensee's current assisted living facility's health facility identification (HFID) number for three of three unlicensed personnel ((ULP)-B, ULP-D,

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a Department of Human Services (DHS) background study (BGS) was submitted, cleared, and affiliated with the licensee's current assisted living facility's health facility identification (HFID) number for three of three unlicensed personnel ((ULP)-B, ULP-D, ULP-E). Additionally, the licensee failed to provide continuous direct supervision of employees who did not have a cleared BGS and provided services to residents. [...]”

    Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

  • Tag 1320: 144G.60 Subd. 4 (a) Unlicensed personnel Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed training and competency evaluations in all required topics.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed training and competency evaluations in all required topics. This had the potential to affect all residents living in the facility. [...]”

    Rule cited: “(a) Unlicensed personnel providing assisted living services must have: (1) successfully completed a training and competency evaluation appropriate to the services provided by the facility and the topics listed in section 144G.61, subdivision 2, paragraph (a); [...]”

  • Tag 1330: 144G.60 Subd. 4 (b) Unlicensed personnel Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed training and competency evaluations in all required topics.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed training and competency evaluations in all required topics. This had the potential to affect all residents living in the facility. [...]”

    Rule cited: “(b) Unlicensed personnel performing delegated nursing tasks in an assisted living facility must: (1) have successfully completed training and demonstrated competency by successfully completing a written or oral test of the topics in section 144G.61, [...]”

  • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) were supervised within 30 days of being trained for a delegated a nursing tasks by the clinical nurse supervisor (CNS)-C.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) were supervised within 30 days of being trained for a delegated a nursing tasks by the clinical nurse supervisor (CNS)-C. [...]”

    Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

  • Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed an orientation in all required topics.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two unlicensed personnel ((ULP)-B) had completed an orientation in all required topics. This had the potential to affect all residents living in the facility. [...]”

    Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

  • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    MDH’s finding, as written: “Based on interview and record review the licensee failed to provide evidence of dementia care training on required topics for one of two unlicensed personnel ((ULP)-B). [...]”

    Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure medications were stored securely for one of one discharged resident (R1).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored securely for one of one discharged resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one [...]”

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Two (2) days
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of one resident (R3) with transfers and who utilized a side rail.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care standards, medical or nursing standards for one of one resident (R3) with transfers and who utilized a side rail. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

From MDH’s letter: the letter says the facility is in substantial compliance.

Fines assessed by MDH

  • Tag 1290 (144g.60 Subdivision 1 - Background Studies Required): $3,000.00

Total fines assessed, as printed in the letter: $1,000.00.

Total fines assessed, as printed in the letter: $3,000.00.

Earlier evaluations (1)
  • May 30, 2023: report HHK911 · 11 correction orders
    Details

    Survey completed May 30, 2023: 11 correction orders

    • Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop and post a written staffing plan.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and post a written staffing plan. This had the potential to affect all residents and staff. [...]”

      Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to engage in and maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in and maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living. This had the potential to affect the one resident receiving assisted living services. [...]”

      Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to develop and post a written emergency preparedness plan (EPP) with all the required content.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and post a written emergency preparedness plan (EPP) with all the required content. This had the potential to affect all residents, staff, and visitors of the facility. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide a smoke alarm in the upper-level resident bedroom #4 and the interconnection of required smoke alarms.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide a smoke alarm in the upper-level resident bedroom #4 and the interconnection of required smoke alarms. This has the potential to directly affect the residents, visitors, and staff. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    Show all 11
    • Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to correctly install the portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2).

      MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to correctly install the portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2). This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation. This has the potential to directly affect the health, safety, and well-being of all residents and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide all required contents on the fire safety and

      MDH’s finding, as written: “Based on observation, document review, and interview, the licensee failed to provide all required contents on the fire safety and evacuation plan, the minimum required training on the fire safety and evacuation plan, and the required evacuation drills. This has the potential to directly affect the safety of visitors, staff, and all residents receiving assisted living care. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the licensee for one of one staff, unlicensed personnel (ULP-B) reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the licensee for one of one staff, unlicensed personnel (ULP-B) reviewed. [...]”

      Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) developed written procedures for the unlicensed personnel (ULP) providing medications for residents having unplanned time away when the licensed nurse was not available.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) developed written procedures for the unlicensed personnel (ULP) providing medications for residents having unplanned time away when the licensed nurse was not available. In addition, the licensee failed to ensure one of one unlicensed personnel (ULP)-B, and all other ULPs were trained and had demonstrated competency to prepare and give medications for residents having unplanned time away. [...]”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure signage was posted at the main entryway of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all resident, staff, and visitors of the licensee.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure signage was posted at the main entryway of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all resident, staff, and visitors of the licensee. [...]”

      Rule cited: “(a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The facility is responsible for [...]”

    From MDH’s letter: MDH granted the assisted living license; no immediate fines.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 5 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee SHELTER ARM LLC
License type
Assisted Living Facility
License number
425304
License status
Active
Current license dated
2026-05-12
Licensed capacity
5
Licensee
SHELTER ARM LLC
Administrator/Authorized Agent
Angie Summerville

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 4.5 mi, nursing home 1.4 mi, pharmacy 1.5 mi
Nearest hospital with an emergency room
Mercy Hospital, Coon Rapids. 4.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Saint Therese at Oxbow Lake, Brooklyn Park. 1.4 miles away, straight line.
Nearest home health agency office
Aspen Home Health Care Inc, Brooklyn Park. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Cub Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55443 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc Dialysis - North Suburban, Coon Rapids, 2.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Davita Mississippi Gateway Dialysis, Coon Rapids, 4.3 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Brooklyn Center, Brooklyn Center, 4.4 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
28 Medicare hospices tell CMS they serve ZIP code 55443.
Serenity Hospice Homes LLC, office in Brooklyn Park, 1.2 miles away, straight line
Mary T Hospice, office in Coon Rapids, 4.2 miles away, straight line
North Memorial Home Hlth Hospc, office in Robbinsdale, 7.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Hennepin Healthcare System Inc, Brooklyn Park. 2.7 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding very low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2026. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. Who is here at night? Are they awake, or asleep and on call?
  4. Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
  5. Is it one flat rate, or does it rise with care needs?
  6. Can you help someone who needs two people to move, or a mechanical lift?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Shelter Arm provide?

Shelter Arm is licensed by the state of Minnesota for assisted living in Brooklyn Park, Minnesota. Its licensed capacity is 5 residents.

Does Lilisity rate Shelter Arm?

No. We publish state licensing details for Shelter Arm but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Shelter Arm cost?

Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. Shelter Arm does not publish its prices.

How do I contact Shelter Arm?

Visit Shelter Arm at 9444 Fallgold Parkway North, Brooklyn Park, MN 55443.

Choosing a small care homeOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid