Lilisity

Assisted Living and Memory Care

Riverview Landing

9200 Quantrelle Avenue Ne, Otsego, MN 55330 · Map
Licensed for 170 residents · RIVERVIEW LANDING

State license active
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Riverview Landing is a state-licensed assisted living, memory care community in Otsego, Minnesota. It is licensed for 170 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
170 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Jan 17, 2025. See the record

License

Active, 170 residents

Assisted Living Facility Dementia Care 421911, current license dated Aug 1, 2025. Licensee RIVERVIEW LANDING.

Nearest emergency room

10.8 miles

Centracare Health - Monticello.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Riverview Landing this community170Not publishedActive0 substantiated
Elk River Senior Living1.5 mi115Not publishedActive0 substantiated
Lakeview Estate2.1 mi5Not publishedActive1 substantiated
Whispering Pines Assisted Livi2.6 mi8Not publishedActive3 substantiated
Guardian Angels by the Lake3.1 mi100Not publishedActive1 substantiated
State inspection record0 substantiated
Last evaluation
January 17, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
1 kept 3 years

Most recent evaluation (January 17, 2025, state report WBRB11)

MDH: “On January 13, 2025, through January 15, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”

Survey completed January 17, 2025: 2 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to comply with the requirements of the Minnesota State Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the requirements of the Minnesota State Fire Code. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.

Earlier evaluations (1)
  • November 16, 2022: report IPIE11 · 8 correction orders
    Details

    Survey completed November 16, 2022: 8 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide smoke alarms that complied with fire protection requirements.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms that complied with fire protection requirements. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide the physical environment in a

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide the required evacuation drill frequency.

      MDH’s finding, as written: “Based on document review and interview, the licensee failed to provide the required evacuation drill frequency. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop an individualized medication management plan with the required content for one of four residents (R2) with delegated tasks.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop an individualized medication management plan with the required content for one of four residents (R2) with delegated tasks. [...]”

      Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”

    Show all 8
    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop and maintain a current individualized treatment management record to include all required content for three of four residents (R2, R3, R5).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and maintain a current individualized treatment management record to include all required content for three of four residents (R2, R3, R5). [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide a hazard vulnerability or safety risk assessment that included mitigation of property hazards to protect residents from harm.

      MDH’s finding, as written: “Based on document review and interview, the licensee failed to provide a hazard vulnerability or safety risk assessment that included mitigation of property hazards to protect residents from harm. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living facility with dementia care provided the required policies and procedures to five of five residents (R2, R3, R4, R5, R6).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living facility with dementia care provided the required policies and procedures to five of five residents (R2, R3, R4, R5, R6). [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    From MDH’s letter: no immediate fines.

Unsubstantiated investigations (1)
  • November 26, 2024 · report HL343895923M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected the resident when it did not provide services overnight. The resident was found on the floor in the morning and transferred to the emergency department for evaluation.”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. While it was true services were missed on the night shift, the time of the resident's fall could not be determined nor a connection between the missed service and the fall. When the resident was found by the facility, appropriate cares were provided.”

    Action taken by facility: “The facility investigated the incident and sent the resident to the hospital.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed October 10, 2024: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 170 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee RIVERVIEW LANDING
License type
Assisted Living Facility Dementia Care
License number
421911
License status
Active
Current license dated
2025-08-01
Licensed capacity
170
Licensee
RIVERVIEW LANDING
Administrator/Authorized Agent
Dana Hall

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 10.8 mi, nursing home 1.6 mi, pharmacy 0.4 mi
Nearest hospital with an emergency room
Centracare Health - Monticello, Monticello. 10.8 miles away, straight line.
Nearest Medicare nursing home
Guardian Angels Care Center, Elk River. 1.6 miles away, straight line.
Nearest home health agency office
Accurate Home Care, Otsego. 0.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55330 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc Dialysis - Central Mn Regional Dialysis, Elk River, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Kidney Care Big Lake, Big Lake, 7.6 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Medical Care - Champlin, Champlin, 10.8 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
23 Medicare hospices tell CMS they serve ZIP code 55330.
Triniti Hospice, office in Elk River, 1.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Olive Grove Hospice LLC, office in Blaine, 18.9 miles away, straight line
North Memorial Home Hlth Hospc, office in Robbinsdale, 21.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Group Health Inc, Coon Rapids. 13.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Riverview Landing provide?

Riverview Landing is licensed by the state of Minnesota for assisted living, memory care in Otsego, Minnesota. Its licensed capacity is 170 residents.

Does Lilisity rate Riverview Landing?

No. We publish state licensing details for Riverview Landing but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Riverview Landing cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Riverview Landing does not publish its prices.

How do I contact Riverview Landing?

Visit Riverview Landing at 9200 Quantrelle Avenue Ne, Otsego, MN 55330.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid