Lilisity

Assisted Living

River Oaks at Lake Pepin

815 North High Street, Lake City, MN 55041 · Map
Licensed for 38 residents · RIVER OAKS AT LAKE PEPIN LLC

State license active
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River Oaks at Lake Pepin is a state-licensed assisted living community in Lake City, Minnesota. It is licensed for 38 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
38 residentsLicensed capacity
State licensedAssisted living facility
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

1Substantiated investigations

Last evaluation: Dec 4, 2024. See the record

License

Active, 38 residents

Assisted Living Facility 421442, current license dated Aug 1, 2025. Licensee RIVER OAKS AT LAKE PEPIN LLC.

Nearest emergency room

0.6 miles

Mayo Clinic Health System - Lake City.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
River Oaks at Lake Pepin this community38Not publishedActive1 substantiated
Valentines of Lake City0.4 mi13Not publishedActive0 substantiated
Elysian Senior Homes of Lake C0.6 mi75Not publishedActive1 substantiated
Eagles Rest at Pepin6.0 mi50$4,000/moActiveNo record
St Elizabeth Hospital12.2 mi46Not publishedActive0 substantiated
State inspection record1 substantiated
Last evaluation
December 4, 2024
Evaluations on record
2
Investigations substantiated
1 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
4 kept 3 years

Most recent evaluation (December 4, 2024, state report YD4O11)

MDH: “On June 6, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on February 24, 2025.”

Survey completed May 20, 2025: 8 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”

    Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

  • Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

  • Tag 1370: 144G.61 Subd. 2 (a) Training and evaluation of unlicensed personn (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

  • Tag 1380: 144G.61 Subd. 2 (b) Training and evaluation of unlicensed personn (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(b) In addition to paragraph (a), training and competency evaluation for unlicensed personnel providing assisted living services must include: (1) observing, reporting, and documenting resident status; (2) basic knowledge of body functioning and changes in [...]”

Show all 8
  • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

  • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

  • Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “Not reviewed during this survey”

    Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

Survey completed February 24, 2025: 8 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

  • Tag 1370: 144G.61 Subd. 2 (a) Training and evaluation of unlicensed personn (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

  • Tag 1380: 144G.61 Subd. 2 (b) Training and evaluation of unlicensed personn (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(b) In addition to paragraph (a), training and competency evaluation for unlicensed personnel providing assisted living services must include: (1) observing, reporting, and documenting resident status; (2) basic knowledge of body functioning and changes in [...]”

Show all 8
  • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

  • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

  • Tag 1910: 144G.71 Subd. 22 Disposition of medications (re-issued) scope/level letter D
    Details

    MDH’s finding, as written: “No further action needed”

    Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

Survey completed December 4, 2024: 8 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient condition has the ability to affect all staff and residents. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to provide a written notice with the required content for an emergency relocation for one of one resident (R3).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with the required content for an emergency relocation for one of one resident (R3). [...]”

    Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

  • Tag 1370: 144G.61 Subd. 2 (a) Training and evaluation of unlicensed personn Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure training and competency evaluations were completed as required prior to providing direct care for one of two employees (unlicensed personnel (ULP)-F).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training and competency evaluations were completed as required prior to providing direct care for one of two employees (unlicensed personnel (ULP)-F). [...]”

    Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

  • Tag 1380: 144G.61 Subd. 2 (b) Training and evaluation of unlicensed personn Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure training and competency evaluations were completed as required prior to providing direct care for one of two employees (unlicensed personnel (ULP)-F).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training and competency evaluations were completed as required prior to providing direct care for one of two employees (unlicensed personnel (ULP)-F). [...]”

    Rule cited: “(b) In addition to paragraph (a), training and competency evaluation for unlicensed personnel providing assisted living services must include: (1) observing, reporting, and documenting resident status; (2) basic knowledge of body functioning and changes in [...]”

Show all 8
  • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure medications were administered correctly by one of two staff (unlicensed personnel (ULP)-C) observed during medication administration.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were administered correctly by one of two staff (unlicensed personnel (ULP)-C) observed during medication administration. [...]”

    Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

  • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) trained and ensured competency for two of two employees (unlicensed personnel (ULP)-C, ULP-F) providing medications for residents with unplanned time away from home when the licensed nurse was not available.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) trained and ensured competency for two of two employees (unlicensed personnel (ULP)-C, ULP-F) providing medications for residents with unplanned time away from home when the licensed nurse was not available. [...]”

    Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

  • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7)
    Details

    Summary: MDH found the licensee failed to document in the resident's record the disposition of the medication including the prescription numbers as applicable, for one of one discharged resident (R4).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record the disposition of the medication including the prescription numbers as applicable, for one of one discharged resident (R4). [...]”

    Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

Total fines assessed, as printed in the letter: $500.00.

Earlier evaluations (1)
  • December 9, 2021: report NTE311 · 56 correction orders
    Details

    Survey completed April 12, 2022: 11 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure food was prepared according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 1370: 144G.61 Subd. 2 Training and evaluation of unlicensed personn (re-issued) scope/level letter E
      Details

      MDH’s finding, as written: “No further action required”

      Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

    Show all 11
    • Tag 1490: 144G.63 Subd. 4 Training required relating to dementia (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “All direct care staff and supervisors providing direct services must demonstrate an understanding of the training specified in section 144G.64.”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen (re-issued) scope/level letter E
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy (re-issued) scope/level letter E
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

    • Tag 2260: 144G.90 Subd. 3 Notice of dementia training (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “An assisted living facility with dementia care shall make available in written or electronic form, to residents and families or other persons who request it, a description of the training program and related training it provides, including the categories of [...]”

    Survey completed February 24, 2022: 11 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure food was prepared according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      MDH’s finding, as written: “Based on interview and record review the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC). This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action is required.”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action is required.”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 1370: 144G.61 Subd. 2 Training and evaluation of unlicensed personn (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to ensure training and competency evaluations contained all the required training for three of three unlicensed personnel (ULP-F, ULP-G, ULP-M) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training and competency evaluations contained all the required training for three of three unlicensed personnel (ULP-F, ULP-G, ULP-M) with records reviewed. [...]”

      Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

    Show all 11
    • Tag 1490: 144G.63 Subd. 4 Training required relating to dementia (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure training for dementia care was completed as required for two of two unlicensed personnel (ULP-G, ULP-M) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training for dementia care was completed as required for two of two unlicensed personnel (ULP-G, ULP-M) with records reviewed. [...]”

      Rule cited: “All direct care staff and supervisors providing direct services must demonstrate an understanding of the training specified in section 144G.64.”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individualized medication management plan included all the required content for one of four residents (R10) with records reviewed. [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure three of three unlicensed personnel (ULP-F, ULP-G and ULP-M) were trained and had demonstrated competency to prepare and give medications for residents having unplanned time away with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure three of three unlicensed personnel (ULP-F, ULP-G and ULP-M) were trained and had demonstrated competency to prepare and give medications for residents having unplanned time away with records reviewed. [...]”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to develop a treatment management plan to include all required content and/or was revised as needed for three of four

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop a treatment management plan to include all required content and/or was revised as needed for three of four residents (R2, R8, R10) receiving treatments with records reviewed This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to ensure an the registered nurse (RN) had instructed the unlicensed personnel (ULP) in the proper methods with respect to each resident (R2, R8, R10) and the ULP has demonstrated the ability to competently follow the procedures for three of three employees (ULP-F, ULP-G, ULP-M) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an the registered nurse (RN) had instructed the unlicensed personnel (ULP) in the proper methods with respect to each resident (R2, R8, R10) and the ULP has demonstrated the ability to competently follow the procedures for three of three employees (ULP-F, ULP-G, ULP-M) with records reviewed. [...]”

      Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

    • Tag 2260: 144G.90 Subd. 3 Notice of dementia training (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to provide in written or electronic form to residents, families, or other persons who request it, a description of the dementia care training program and the basic topics covered with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide in written or electronic form to residents, families, or other persons who request it, a description of the dementia care training program and the basic topics covered with records reviewed. [...]”

      Rule cited: “An assisted living facility with dementia care shall make available in written or electronic form, to residents and families or other persons who request it, a description of the training program and related training it provides, including the categories of [...]”

    Survey completed December 9, 2021: 34 correction orders

    • Tag 250: 144G.20 Subdivision 1. Conditions Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the management officials who were in charge of the day-to-day operations; and responsible for the assisted living services, understood all of the assisted living provider statues and rules; and the licensee failed to ensure policies and procedures were developed and/or implemented.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the management officials who were in charge of the day-to-day operations; and responsible for the assisted living services, understood all of the assisted living provider statues and rules; and the licensee failed to ensure policies and procedures were developed and/or implemented. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to provide a copy of the uniform disclosure of assisted living services and amenities (UDALSA) prior to providing assisted living services, for three of three residents (R1, R2, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide a copy of the uniform disclosure of assisted living services and amenities (UDALSA) prior to providing assisted living services, for three of three residents (R1, R2, R3) with records reviewed. [...]”

      Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on observation, interview and record review the licensee failed to establish and maintain an effective infection control program to comply with accepted health care, medical, and nursing standards for infection control and current recommendations for COVID-19. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to engage in quality management activity.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in quality management activity. This had the potential to affect all 36 residents receiving assisted living services. [...]”

      Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”

    Show all 34
    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post required content in common areas to include posting the 911 emergency number in common areas and near telephones provided by the assisted living facility.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post required content in common areas to include posting the 911 emergency number in common areas and near telephones provided by the assisted living facility. This had the potential to impact all 36 residents, staff, and visitors. [...]”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      MDH’s finding, as written: “Based on interview and record review the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to post an emergency exit diagram on each floor.

      MDH’s finding, as written: “Based on observation, interview and document review, the licensee failed to post an emergency exit diagram on each floor. In addition, the licensee failed to develop an all-hazards emergency preparedness (EP) program and plan to include Appendix Z required elements. This had the potential to affect all 36 residents in the facility, staff and any visitors. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the facility failed to provide and maintain the building's physical environment including walls, floors, ceiling, in a continuous state of good repair and operation for health, comfort, and well-being of residents in accordance with a maintenance and repair program.

      MDH’s finding, as written: “Based on observation and interview, the facility failed to provide and maintain the building's physical environment including walls, floors, ceiling, in a continuous state of good repair and operation for health, comfort, and well-being of residents in accordance with a maintenance and repair program. This has the potential to affect all residents of the facility and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop and maintain fire safety and evacuation plans, failed to provide required training to residents and employees for fire safety and evacuation, and failed to conduct required employee evacuation drills.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and maintain fire safety and evacuation plans, failed to provide required training to residents and employees for fire safety and evacuation, and failed to conduct required employee evacuation drills. This had the potential to affect all current residents, staff, and visitors to the facility. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 900: 144G.50 Subdivision 1 Contract required Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written contract prior to providing assisted living services for three of three residents (R1, R2, R3) and failed to offer the resident the opportunity to identify a designated representative for one of three residents (R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to execute a written contract prior to providing assisted living services for three of three residents (R1, R2, R3) and failed to offer the resident the opportunity to identify a designated representative for one of three residents (R3) with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”

    • Tag 910: 144G.50 Subd. 2 Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written contract with the required content for one of three residents (R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to execute a written contract with the required content for one of three residents (R3) with records reviewed. [...]”

      Rule cited: “(a) The contract must include in a conspicuous place and manner on the contract the legal name and the license number of the facility. [...]”

    • Tag 920: 144G.50 Subd. 2 Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written contract with the required content for one of three residents (R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to execute a written contract with the required content for one of three residents (R3) with records reviewed. [...]”

      Rule cited: “(c) The contract must include: (1) a disclosure of the category of assisted living facility license held by the facility and, if the facility is not an assisted living facility with dementia care, a disclosure that it does not hold an assisted living facility [...]”

    • Tag 1370: 144G.61 Subd. 2 Training and evaluation of unlicensed personn Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure training and competency evaluations contained all the required training for two of two unlicensed personnel (ULP-F, ULP-G) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training and competency evaluations contained all the required training for two of two unlicensed personnel (ULP-F, ULP-G) with records reviewed. [...]”

      Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

    • Tag 1480: 144G.63 Subd. 3 Orientation to resident Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure staff providing assisted

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure staff providing assisted living services were oriented specifically to each individual resident and the services to be provided for two of two unlicensed personnel (ULP-F, ULP-G) with records reviewed. [...]”

      Rule cited: “Staff providing assisted living services must be oriented specifically to each individual resident and the services to be provided. This orientation may be provided in person, orally, in writing, or electronically.”

    • Tag 1490: 144G.63 Subd. 4 Training required relating to dementia Level 2, isolated scope, scope/level letter D · correction period: Fourteen (14) days
      Details

      Summary: MDH found the licensee failed to ensure training for dementia care was completed as required for one of two unlicensed personnel (ULP-G) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure training for dementia care was completed as required for one of two unlicensed personnel (ULP-G) with records reviewed. [...]”

      Rule cited: “All direct care staff and supervisors providing direct services must demonstrate an understanding of the training specified in section 144G.64.”

    • Tag 1620: 144G.70 Subd. 2 Initial reviews, assessments, and monitoring Level 3, isolated scope, scope/level letter G · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse had completed and/or documented a comprehensive assessment for change in condition for two of three residents (R1, R2) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse had completed and/or documented a comprehensive assessment for change in condition for two of three residents (R1, R2) with records reviewed. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1650: 144G.70 Subd. 4 Service plan, implementation, and revisions t Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the service plan contained all required content for three of three residents (R1, R2, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan contained all required content for three of three residents (R1, R2, R3) with records reviewed. [...]”

      Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

    • Tag 1690: 144G.71 Subdivision 1 Medication management services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on interview and record review the licensee failed to ensure medicatinon errors were investigated and corrective actions were documented for two of three residents (R6, R9) with records reviewed. [...]”

      Rule cited: “(a) This section applies only to assisted living facilities that provide medication management services. [...]”

    • Tag 1700: 144G.71 Subd. 2 Provision of medication management services Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted an individualized assessment to determine what medication management services would be provided, and how the services would be provided for three of three residents (R1, R2, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse (RN) conducted an individualized assessment to determine what medication management services would be provided, and how the services would be provided for three of three residents (R1, R2, R3) with records reviewed. [...]”

      Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”

    • Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed a reassessment when there was a change in the resident's medications for one of three residents (R2) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) completed a reassessment when there was a change in the resident's medications for one of three residents (R2) with records reviewed. [...]”

      Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure an individualized medication management plan to include all required content for three of three residents (R1, R2, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an individualized medication management plan to include all required content for three of three residents (R1, R2, R3) with records reviewed. [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure two of two unlicensed personnel (ULP-F and ULP-G) were trained and had demonstrated competency to prepare and give medications for residents having unplanned time away with records reviewed. [...]”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on interview and record review the licensee failed to ensure two of three residents (R1, R3) had signed prescriber's orders for medications with records reviewed. [...]”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to document in the resident's record the disposition of the medication including the medication's name, strength, prescription number as applicable, quantity, to whom the medications were given, date of disposition, and names of staff and other individuals involved in the disposition for one of one discharged resident (R4) with record reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record the disposition of the medication including the medication's name, strength, prescription number as applicable, quantity, to whom the medications were given, date of disposition, and names of staff and other individuals involved in the disposition for one of one discharged resident (R4) with record reviewed. [...]”

      Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

    • Tag 1930: 144G.72 Subd. 2 Policies and procedures Level 2, widespread scope, scope/level letter F
      Details

      MDH’s finding, as written: “Based on interview and document review the licensee failed to ensure the policy and procedures for treatments and therapy management services included all the required content with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility that provides treatment and therapy management services must develop, implement, and maintain up-to-date written treatment or therapy management policies and procedures. [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop a treatment management plan to include all required content and/or was revised as needed for two of two residents (R1, R2) receiving treatments with records reviewed

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop a treatment management plan to include all required content and/or was revised as needed for two of two residents (R1, R2) receiving treatments with records reviewed This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure an the registered nurse (RN) specified, in writing, specific instructions for each resident and

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an the registered nurse (RN) specified, in writing, specific instructions for each resident and documented those instructions in the resident's records for two of two residents (R1, R2) receiving treatments and had instructed the unlicensed personnel (ULP) in the proper methods with respect to each resident and the unlicensed personnel has demonstrated the ability to competently follow the procedures for two of two [...]”

      Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on observation, interview and record review the licensee failed to ensure documentation and administration of treatment as prescribed for one of two residents (R2) receiving treatments with records reviewed. [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure prescriber's order for change in wound care treatment for one of two residents (R2) receiving wound care with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure prescriber's order for change in wound care treatment for one of two residents (R2) receiving wound care with records reviewed. [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    • Tag 2240: 144G.90 Subdivision 1 Assisted living bill of rights; notification Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure a written acknowledgment of receipt of the current home care bill of rights was obtained prior to initiating services for three of three residents (R1, R2, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure a written acknowledgment of receipt of the current home care bill of rights was obtained prior to initiating services for three of three residents (R1, R2, R3) with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility must provide the resident a written notice of the rights under section 144G.91 before the initiation of services to that resident. [...]”

    • Tag 2260: 144G.90 Subd. 3 Notice of dementia training Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to provide in written or electronic form to residents, families, or other persons who request it, a description of the dementia care training program, the categories of employees trained, the frequency of training, and the basic topics covered with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide in written or electronic form to residents, families, or other persons who request it, a description of the dementia care training program, the categories of employees trained, the frequency of training, and the basic topics covered with records reviewed. [...]”

      Rule cited: “An assisted living facility with dementia care shall make available in written or electronic form, to residents and families or other persons who request it, a description of the training program and related training it provides, including the categories of [...]”

    • Tag 2310: 144G.91 Subd. 4 Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R1) observed with bedrails, with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R1) observed with bedrails, with records reviewed. In addition, the licensee failed to document the site of injection for administration of medications for three of four residents (R2, R3, R5) with records reviewed. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff and

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff and any visitors of the licensee. [...]”

      Rule cited: “Subd. 8.Notice to visitors. (a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The [...]”

    Total fines assessed, as printed in the letter: $500.00.

    Total fines assessed, as printed in the letter: $1,500.00.

Substantiated investigations (state reports)

  • May 23, 2023 · report HL318842523M · MDH finding: Substantiated, individual responsibility
    Details

    Allegation, as written: “The alleged perpetrator (AP) financially exploited the resident when she took and ingested the resident's prescribed narcotic medication while at work.”

    “The Minnesota Department of Health determined financial exploitation was substantiated.”

    “The AP was responsible for the maltreatment.”

    Summary: MDH looked into an allegation and found: financial exploitation substantiated (individual responsibility).

    MDH’s conclusion, as written: “The Minnesota Department of Health determined financial exploitation was substantiated. The AP was responsible for the maltreatment. Facility surveillance video showed the AP take and ingest the resident's prescribed controlled anti-anxiety medication (lorazepam) twice while she prepared resident medications.”

    Action taken by facility: “The facility conducted an internal investigation, contacted policy and updated the medication administration policy on administering narcotics. The AP is no longer employed by the facility.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

    Survey completed March 22, 2023: 3 correction orders

    • Tag 700: 144G.43 Subdivision 1 Resident record Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to ensure resident records were secured and protected against unauthorized disclosure for two of four residents (R3 and R4) reviewed.

      MDH’s finding, as written: “Based on record review, observation and interview, the licensee failed to ensure resident records were secured and protected against unauthorized disclosure for two of four residents (R3 and R4) reviewed. [...]”

      Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”

    • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure competent staff provided cares for one of one resident (R1) reviewed when unlicensed personnel (ULP)-H diverted two of R1's lorazepam tablets and ingested them while at work.

      MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure competent staff provided cares for one of one resident (R1) reviewed when unlicensed personnel (ULP)-H diverted two of R1's lorazepam tablets and ingested them while at work. (Lorazepam is a benzodiazepine used to treat anxiety disorders, sleep problems, agitation and active seizures and a controlled substance.) This had the potential to impact other residents whom ULP-H provided cares for. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
      Details

      Summary: MDH found the facility failed to ensure one of 30 residents reviewed (R1) was free from

      MDH’s finding, as written: “Based on observations, interviews, and document review, the facility failed to ensure one of 30 residents reviewed (R1) was free from maltreatment. R1 was financially exploited. Findings include: On March 21, 2023, the Minnesota Department of Health (MDH) issued a determination that financial exploitation occurred, and that the individual staff person was responsible for the maltreatment, in connection with incidents which occurred at the facility. [...]”

      Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

Unsubstantiated investigations (4)
  • April 29, 2025 · report HL318841583M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected resident #1 and #2 when it did not adequately supervise resident #1 and resident #2, resulting in an incident of sexual contact in resident #1's apartment.”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. While it was true sexual contact occurred between resident #1 and resident #2, the residents made decisions consistent with their right to privacy.”

    Action taken by facility: “The facility filed a report to Minnesota Adult Abuse Reporting Center, interviewed both residents, and educated them about safe sex practices. Resident #2 was tested for any transmissible diseases, and the test results were negative.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed April 23, 2025: no correction orders issued.

  • December 13, 2024 · report HL318846332M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected the resident when fell and was found on the bathroom floor with a left fibula (leg) fracture.”

    “The Minnesota Department of Health determined that neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined that neglect was not substantiated. Although the resident fell and sustained a left fibula fracture the facility had appropriate interventions in place and sought cares promptly when it the injury occurred.”

    Action taken by facility: “The facility conducted the post fall assessment and sent the hospital for further evaluation.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed November 21, 2024: no correction orders issued.

  • April 5, 2024 · report HL318849268M
    Details

    Survey completed March 25, 2024: no correction orders issued.

  • November 22, 2023 · report HL318847964M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected the resident when she complained of wrist pain and the facility did not seek care for the resident.”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The facility provided care as directed by the resident, who declined emergent care and chose to wait to seek treatment for three days until previously scheduled appointment.”

    Action taken by facility: “Facility staff investigated the incident, offered immediate treatment that was declined by resident and assured resident attended scheduled appointment.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed October 17, 2023: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 38 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee RIVER OAKS AT LAKE PEPIN LLC
License type
Assisted Living Facility
License number
421442
License status
Active
Current license dated
2025-08-01
Licensed capacity
38
Licensee
RIVER OAKS AT LAKE PEPIN LLC
Administrator/Authorized Agent
Hayley Solis

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 0.6 mi, nursing home 0.6 mi, pharmacy 0.7 mi
Nearest hospital with an emergency room
Mayo Clinic Health System - Lake City, Lake City. 0.6 miles away, straight line.
Nearest Medicare nursing home
Mayo Clinic Health System - Lake City, Lake City. 0.6 miles away, straight line.
Nearest home health agency office
Gundersen St. Elizabeth'S Home Care, Wabasha. 12.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Kennedy Hallmark & Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55041 as small town (small town core).
Dialysis within 15 miles
Mayo Clinic Dialysis - Lake City, Lake City, 0.6 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
6 Medicare hospices tell CMS they serve ZIP code 55041.
Nearest geriatric medicine practice
Mayo Clinic, Rochester. 29.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective July 21, 2026), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers are on duty during the day and at night?
  4. What happens if care needs increase? When would someone need to move?
  5. What fees are charged at move-in?
  6. How do you tell families about falls, illness or changes?
  7. How long have the executive director and the head of care been here?
  8. Who gives medications, and what training do they have?
  9. For what reasons can a resident be asked to leave?
  10. Is the apartment held during a hospital stay, and at what cost?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does River Oaks at Lake Pepin provide?

River Oaks at Lake Pepin is licensed by the state of Minnesota for assisted living in Lake City, Minnesota. Its licensed capacity is 38 residents.

Does Lilisity rate River Oaks at Lake Pepin?

No. We publish state licensing details for River Oaks at Lake Pepin but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does River Oaks at Lake Pepin cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. River Oaks at Lake Pepin does not publish its prices.

How do I contact River Oaks at Lake Pepin?

Use River Oaks at Lake Pepin's website, riveroaksmn.com, or visit at 815 North High Street, Lake City, MN 55041.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid