Assisted Living and Memory Care
Riley Crossing Senior Living
620 Aldrich Drive, Chanhassen, MN 55317 · Map
Licensed for 165 residents · RILEY CROSSING SENIOR LIVING
Riley Crossing Senior Living is a state-licensed assisted living, memory care community in Chanhassen, Minnesota. It is licensed for 165 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $2,535 /mo | Oct 12, 2026 |
| Memory Care | $2,745 /mo | May 24, 2025 |
Area costs
Care and services
From the community’s website
What Riley Crossing Senior Living says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: on call 24 hours a day.
We have nurses either in the community or on-call 24-hours a day.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Riley Crossing offers senior housing options for 55+ townhomes, independent living, assisted living, short-term-stays, enhanced care suites and memory care as well as coordination of hospice and other care services.
(page, checked Oct 12, 2026) - Provides transportation.
Residents enjoy full access to a wide range of amenities, including heated underground parking, instructor-led fitness classes, chef-prepared meals, an on-site movie theater, transportation services, salon, and lively social hours.
(page, checked Oct 12, 2026) - 3 meals a day.
In assisted living, we serve three meals a day and our dining services coordinators serve our residents restaurant-style.
(page, checked Oct 12, 2026) - Pets allowed.
Pet-friendly options (subject to approval)
(page, checked Oct 12, 2026) - Couples welcome.
At Riley Crossing, couples can live together in their own apartment surrounded by their familiar belongings.
(page, checked Oct 12, 2026) - Apartment types named: three-bedroom, cottage or villa.
Our gorgeous two-story senior townhome rentals are beautifully designed homes, with 3 bedrooms and 3 bathrooms for those 55+ who want more space and privacy.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 165 residents
Assisted Living Facility Dementia Care 425731, current license dated Apr 1, 2026. Licensee RILEY CROSSING SENIOR LIVING.
State inspection record1 substantiated
- Last evaluation
- August 27, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 1 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 2 kept 3 years
Most recent evaluation (August 27, 2025, state report DG8U11)
MDH: “On August 25, 2025, through August 27, 2025, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed August 27, 2025: 5 correction orders
- Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure a registered nurse (RN) conducted direct supervision of staff performing a delegated task within 30 days of providing services for one of two employees (unlicensed personnel (ULP)-C).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a registered nurse (RN) conducted direct supervision of staff performing a delegated task within 30 days of providing services for one of two employees (unlicensed personnel (ULP)-C). [...]”
Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the current service plan included a signature or other authentication by the licensee or resident to document agreement on the services to be provided for one of four residents (R3).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the current service plan included a signature or other authentication by the licensee or resident to document agreement on the services to be provided for one of four residents (R3). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the steps of the medication administration process was followed for two of two employees (unlicensed
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the steps of the medication administration process was followed for two of two employees (unlicensed personnel (ULP-C and ULP-F). [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure prescription medications were stored in securely locked and substantially constructed compartments permitting only authorized personnel to have access.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure prescription medications were stored in securely locked and substantially constructed compartments permitting only authorized personnel to have access. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide care and services according to acceptable health care standards, medical, or nursing standards for one of one resident (R3) who utilized oxygen.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care standards, medical, or nursing standards for one of one resident (R3) who utilized oxygen. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Food and beverage inspection (included in this report): No orders were issued for this inspection report.
Earlier evaluations (1)
- June 8, 2023: report 8C1J11 · 3 correction orders
Details
Survey completed June 8, 2023: 3 correction orders
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) was updated when a new risk of the resident causing harm to self and others was identified for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) was updated when a new risk of the resident causing harm to self and others was identified for one of one resident (R1). [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to date time-sensitive medications with an opened or expired date for two of two residents (R2, R4).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to date time-sensitive medications with an opened or expired date for two of two residents (R2, R4). [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2180: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure behavioral symptoms identified were addressed on the service plan for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure behavioral symptoms identified were addressed on the service plan for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large [...]”
Rule cited: “(e) Behavioral symptoms that negatively impact the resident and others in the assisted living facility with dementia care must be evaluated and included on the service or care plan. [...]”
From MDH’s letter: no immediate fines.
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Substantiated investigations (state reports)
- April 30, 2024 · report HL351952560M · MDH finding: Substantiated, individual responsibility
Details
Allegation, as written: “The alleged perpetrator (AP) neglected the resident by failing to perform a toileting and safety check at 8 pm. Consequently, the resident was found on the floor with a hip fracture, requiring surgery.”
“The Minnesota Department of Health determined neglect was substantiated.”
“The AP was responsible for the maltreatment.”
Summary: MDH looked into an allegation and found: neglect substantiated (individual responsibility).
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The AP was responsible for the maltreatment. The AP, an unlicensed caregiver, assisted the resident around 6 pm but did not return until 10 pm, when he was found on the floor. The AP did not provide the resident a toileting and safety check scheduled for 8pm. As a result of the fall, the resident sustained a hip fracture and required surgery.”
Action taken by facility: “The resident was assessed, and both the family and physician were notified. The resident was transferred to the hospital for evaluation and underwent hip surgery. An internal investigation was initiated, leading to the termination of the AP.”
Action taken by MDH: “The facility was issued a correction order regarding the vulnerable adult's right to be free from maltreatment.”
Survey completed April 3, 2024: 1 correction order
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the facility failed to ensure one of one resident reviewed (R1) was free from maltreatment.
MDH’s finding, as written: “The facility failed to ensure one of one resident reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and an individual was responsible was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Unsubstantiated investigations (2)
- May 2, 2024 · report HL351958826M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when he got another resident's regular food in the dining room. As a result, he aspirated, developed pneumonia, and passed away a week later.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. Although the resident did gain access to food from a regular diet, this was an isolated event which had not occurred before with this resident.”
Action taken by facility: “The family and hospice were notified of the situation, and an internal investigation was initiated. The facility provided dietary training update caregivers on dietary changes during daily huddles and review the communication plan regarding diets and liquid types which was posted in the kitchen cabinets and caregiver's workspaces. [...]”
Action taken by MDH: “No further action taken at this time.”
Survey completed April 3, 2024: no correction orders issued.
- April 29, 2024 · report HL351958544M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident by failing to administer his gabapentin for six days, resulting in increased pain.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. Although the gabapentin was missed for six day the facility used other medications the resident had available to treat his pain. The occurrence was isolated.”
Action taken by facility: “Staff promptly ordered medication to arrive right away from the pharmacy to address the situation. A medication error was processed, and an action plan was created. The manager reviewed the medication dashboard daily and followed up with support nurses regarding the status of all missed medications. [...]”
Action taken by MDH: “No further action taken at this time.”
Survey completed April 3, 2024: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 165 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee RILEY CROSSING SENIOR LIVING
- License type
- Assisted Living Facility Dementia Care
- License number
- 425731
- License status
- Active
- Current license dated
- 2026-04-01
- Licensed capacity
- 165
- Licensee
- RILEY CROSSING SENIOR LIVING
- County
- Carver County
- Executive Director
- Taryn Bartz
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked8 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Riley Crossing Senior Living provide?
Riley Crossing Senior Living is licensed by the state of Minnesota for assisted living, memory care in Chanhassen, Minnesota. Its licensed capacity is 165 residents.
Does Lilisity rate Riley Crossing Senior Living?
No. We publish state licensing details for Riley Crossing Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Riley Crossing Senior Living cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Riley Crossing Senior Living?
Use Riley Crossing Senior Living's website, rileycrossing.com, or visit at 620 Aldrich Drive, Chanhassen, MN 55317.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid