Lilisity

Assisted Living and Memory Care

Prelude Homes and Services

10018 Raleigh Road, Woodbury, MN 55129 · Map
Licensed for 54 residents · PRELUDE HOMES AND SERVICES

State license active
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Prelude Homes and Services is a state-licensed assisted living, memory care community in Woodbury, Minnesota. It is licensed for 54 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
54 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What Prelude Homes and Services says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: on call 24 hours a day. Nurse on call 24 hours/day (page, checked Oct 15, 2026)
  • No pets. No Pets (page, checked Oct 15, 2026)
  • Has a secured outdoor area. Our home features six spacious private bedrooms, a sunroom, living and family rooms, dining room, kitchen, and a secure courtyard and patio where residents can safely enjoy the outdoors. (page, checked Oct 15, 2026)
  • Apartment types named: cottage or villa. Through a program of care focusing on engagement and empowerment, Prelude Homes & Services Cottages meet the unique needs of individuals with memory loss, providing them with a home environment where they are known by those who are caring for their needs. (page, checked Oct 12, 2026)
  • Smoke-free. Smoke-free Environment (page, checked Oct 15, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

1Substantiated investigations

Last evaluation: Mar 7, 2025. See the record

License

Active, 54 residents

Assisted Living Facility Dementia Care 423211, current license dated Jan 1, 2026. Licensee PRELUDE HOMES AND SERVICES.

Nearest emergency room

4.1 miles

M Health Fairview Woodwinds Hospital, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Prelude Homes and Services this community54Not publishedActive1 substantiated
Prelude Homes & Services, Mount Vernon Court0.2 mi30Not publishedActive3 substantiated
Prelude Homes & Services, Antrim Court0.3 mi6Not publishedActive1 substantiated
Sotam Homecare, Lake Road1.0 mi4Not publishedActive0 substantiated
Greatercare Facilities, Newcastle Road1.2 mi4Not publishedActive1 substantiated
State inspection record1 substantiated
Last evaluation
March 7, 2025
Evaluations on record
2
Investigations substantiated
1 kept 7 years
Inconclusive
4 kept 4 years
Unsubstantiated
1 kept 3 years

Most recent evaluation (March 7, 2025, state report KCT711)

MDH: “On March 3, 2025, through March 7, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”

Survey completed March 7, 2025: 7 correction orders

  • Tag 330: 144G.30 Subd. 4 Information provided by facility Level 2, isolated scope, scope/level letter D · correction period: Two (2) days
    Details

    Summary: MDH found the licensee failed to provide accurate and truthful employee record information during the survey for one of two employees (life enrichment coordinator (LEC)-G).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide accurate and truthful employee record information during the survey for one of two employees (life enrichment coordinator (LEC)-G). [...]”

    Rule cited: “(a) The assisted living facility shall provide accurate and truthful information to the department during a survey, investigation, or other licensing activities. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure screenings for active TB (either a two-step tuberculin skin test (TST) or blood test) were completed and documented for one of two employees (life enrichment coordinator (LEC)-G).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure screenings for active TB (either a two-step tuberculin skin test (TST) or blood test) were completed and documented for one of two employees (life enrichment coordinator (LEC)-G). [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient conditions has the ability to affect all staff and residents. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, isolated scope, scope/level letter G · correction period: IMMEDIATE · fine: $3,000.00 assessed
    Details

    Summary: MDH found the licensee failed to ensure a background study was completed for one of two employees (life enrichment coordinator (LEC)-G).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a background study was completed for one of two employees (life enrichment coordinator (LEC)-G). This practice resulted in a level three violation (a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”

    Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

  • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment, utilizing a uniform assessment tool, upon a change in

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment, utilizing a uniform assessment tool, upon a change in condition (CIC) for one of one resident (R4). [...]”

    Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Two (2) Days · fine: $3,000.00 assessed
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for use of consumer side rails for two of two residents (R4, R2).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for use of consumer side rails for two of two residents (R4, R2). [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

From MDH’s letter: the letter says the facility is in substantial compliance.

Fines assessed by MDH

  • Tag 1290 (144g.60 Subdivision 1 - Background Studies Required): $3,000.00
  • Tag 2310 (144g.91 Subd. 4 (a) - Appropriate Care And Services): $3,000.00

Total fines assessed, as printed in the letter: $3,000.00.

Total fines assessed, as printed in the letter: $6,000.00.

Earlier evaluations (1)
  • March 21, 2023: report I7YY11 · 12 correction orders
    Details

    Survey completed March 21, 2023: 12 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This had the potential to affect all residents of the assisted living facility. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which includes baseline testing, and training for one of three employees (unlicensed personnel (ULP)-D).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which includes baseline testing, and training for one of three employees (unlicensed personnel (ULP)-D). [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to have a written emergency disaster plan with all required content.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency disaster plan with all required content. This had the potential to affect all fifty two (52) residents receiving assisted living services, staff, and visitors. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to have fire safety and evacuation plans with the required elements and failed to conduct the required drills.

      MDH’s finding, as written: “Based on record review and interview, the licensee failed to have fire safety and evacuation plans with the required elements and failed to conduct the required drills. These deficient practices had the ability to affect all staff, residents, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 950: 144G.50 Subd. 3 Designation of representative Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to offer the resident the opportunity to identify a designated representative in writing by not requiring the contract section to be filled out, for three of four residents (R2, R4, R5).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the resident the opportunity to identify a designated representative in writing by not requiring the contract section to be filled out, for three of four residents (R2, R4, R5). [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    Show all 12
    • Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the licensee's liability for health, safety, or personal property of a resident for four of four residents (R2, R3, R4, R5).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the licensee's liability for health, safety, or personal property of a resident for four of four residents (R2, R3, R4, R5). [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1380: 144G.61 Subd. 2 (b) Training and evaluation of unlicensed personn Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure training and competency evaluations included all the required training for one of two employees (unlicensed personnel (ULP)-D).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure training and competency evaluations included all the required training for one of two employees (unlicensed personnel (ULP)-D). [...]”

      Rule cited: “(b) In addition to paragraph (a), training and competency evaluation for unlicensed personnel providing assisted living services must include: (1) observing, reporting, and documenting resident status; (2) basic knowledge of body functioning and changes in [...]”

    • Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure employees received orientation to include all required content for two of three employees (unlicensed personnel (ULP)-D and ULP-E).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure employees received orientation to include all required content for two of three employees (unlicensed personnel (ULP)-D and ULP-E). [...]”

      Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

    • Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one
      Details

      Summary: MDH found the licensee failed to ensure direct-care staff completed the required amount of dementia care training in the required time frame for one of three employees, unlicensed personnel (ULP)-D.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure direct-care staff completed the required amount of dementia care training in the required time frame for one of three employees, unlicensed personnel (ULP)-D. [...]”

      Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure reassessment and monitoring did not exceed 90 days from the last date of the assessment for one of seven residents (R4) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure reassessment and monitoring did not exceed 90 days from the last date of the assessment for one of seven residents (R4) with records reviewed. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were stored according to manufacturer's instructions for one of one medication refrigerators.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were stored according to manufacturer's instructions for one of one medication refrigerators. [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: 21 DAYS
      Details

      Summary: MDH found the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property

      MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a hazard vulnerability assessment or safety risk assessment of the physical environment on and around the property for the facility. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    From MDH’s letter: no immediate fines.

Substantiated investigations (state reports)

  • January 15, 2025 · report HL346016603M · MDH finding: Substantiated, individual responsibility
    Details

    Allegation, as written: “The alleged perpetrator (AP) abused the resident when the AP pushed the resident down to the floor two separate times. The resident sustained a skin tear and bruising to his left elbow.”

    “The Minnesota Department of Health determined abuse was substantiated.”

    “The AP was responsible for the maltreatment.”

    Summary: MDH looked into an allegation and found: abuse substantiated (individual responsibility).

    MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was substantiated. The AP was responsible for the maltreatment. The AP attempted to redirect the resident when he saw the resident trying to enter a peer's room. The resident became agitated, and the AP pushed the resident to the floor. The resident struggled to get up and again approached the AP. The AP pushed the resident down to the floor again. The resident hit his head on a wall and sustained a skin tear to his left elbow.”

    Action taken by facility: “The facility provided refresher training to staff in de-escalation techniques. The AP is no longer employed by the facility.”

    Action taken by MDH: “The facility was issued a correction order regarding the vulnerable adult's right to be free from maltreatment.”

    Survey completed December 13, 2024: 1 correction order

    • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
      Details

      Summary: MDH found the facility failed to ensure one of one resident(s) reviewed (R1) was free from maltreatment.

      MDH’s finding, as written: “The facility failed to ensure one of one resident(s) reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and an individual person was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”

      Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

Inconclusive investigations (4)
  • April 23, 2026 · report HL346019463M · MDH finding: Inconclusive
    Details

    Allegation, as written: “The alleged perpetrator (AP) abused the resident when the AP made a gestured threat to "body slam" the resident.”

    “The Minnesota Department of Health determined abuse was inconclusive.”

    Summary: MDH looked into an allegation and found: abuse inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. Although the AP, an unlicensed caregiver, made inappropriate comments and gestures during a conversation with a co-worker, it is unclear if the AP realized the resident was present.”

    Action taken by facility: “The facility suspended the AP while investigating the incident. At the time of the investigation, the AP was no longer employed at the facility.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed March 10, 2026: no correction orders issued.

  • August 5, 2024 · report HL346012581M · MDH finding: Inconclusive
    Details

    Allegation, as written: “The facility neglected the resident when staff failed to report a change in condition when the resident was found unresponsive. The alleged perpetrator (AP)/facility staff member abused the resident when the AP grabbed the resident's ankles to put him back into bed.”

    “The Minnesota Department of Health determined neglect was inconclusive.”

    “The Minnesota Department of Health determined abuse was inconclusive.”

    Summary: MDH looked into 2 allegations and found: neglect inconclusive; abuse inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was inconclusive. It is unable to be determined if the actions or inactions of facility staff contributed to the resident's change in condition. The resident was treated at a local hospital and returned to his baseline health condition. The Minnesota Department of Health determined abuse was inconclusive. Although the AP transferred the resident inappropriately, the error in procedure was an isolated incident and the resident returned to their baseline condition.”

    Action taken by facility: “The facility retrained the AP and conducted additional competency testing prior to the AP returning to work. The facility also completed a focused review of the resident's care plan, as well as review of the facility policies and procedures pertaining to falls, repositioning, transfers, and assistance with ambulation.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

    Survey completed May 31, 2024: no correction orders issued.

  • April 25, 2023 · report HL346013945M · MDH finding: Inconclusive
    Details

    Allegation, as written: “The facility neglected a resident when the resident received an injury of unknown source to her left arm. In addition, the resident was neglected when the facility failed to administer the residents' antibiotics and inhaler according to physician orders.”

    “The Minnesota Department of Health determined neglect was inconclusive.”

    Summary: MDH looked into an allegation and found: neglect inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was inconclusive. The resident was found with bruising and skin tears on her left arm from an undetermined source. The resident was unable to say what caused the injury, and facility staff were unaware of how the injury occurred. It could not be determined how the injury occurred. The resident was prescribed an inhaler to be administered as needed (PRN). The documentation indicated the resident received the inhaler when needed, and there was no indication the inhaler was administered incorrectly. The resident was prescribed an antibiotic which was not administered until three days after it was ordered. The facility identified the error, administered the full dose of the antibiotic to the resident, and the resident had no negative outcome. An equal opportunity employer.”

    Action taken by facility: “Staff re-educated on notifying nurse if new physician orders are received on the weekend and/or when no nurse is at the facility.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

    Survey completed March 21, 2023: 1 correction order

    • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R1) reviewed for falls and an injury of unknown source.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure care and services were provided according to acceptable health care and medical, or nursing standards for one of one resident (R1) reviewed for falls and an injury of unknown source. Facility nursing staff failed to ensure the source of the falls and injuries were investigated, and interventions were put into place to prevent falls and/or injuries from reoccurrence. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

  • October 18, 2022 · report HL34601001M · MDH finding: Inconclusive
    Details

    Allegation, as written: “The alleged perpetrator (AP) abused a resident when two bruises and a scrape were found on the resident after the AP provided care during an overnight shift.”

    “The Minnesota Department of Health determined abuse was inconclusive.”

    Summary: MDH looked into an allegation and found: abuse inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. The investigation found insufficient evidence to determine the AP responsible for causing the injuries on the resident.”

    Action taken by facility: “The facility investigated the family's concern. The facility no longer employs the AP.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed September 7, 2022: 1 correction order

    • Tag 740: 144G.43 Subd. 4 Transfer of resident records Level 2, isolated scope, scope/level letter D · correction period: Seven (7) Days
      Details

      Summary: MDH found the facility failed to provide necessary medical information during a transfer to the hospital for one of two (R2) residents, who was sent to the hospital via ambulance.

      MDH’s finding, as written: “Based on interview and record review, the facility failed to provide necessary medical information during a transfer to the hospital for one of two (R2) residents, who was sent to the hospital via ambulance. [...]”

      Rule cited: “With the resident's knowledge and consent, if a resident is relocated to another facility or to a nursing home, or if care is transferred to another service provider, the facility must timely convey to the new facility, nursing home, or provider: (1) the [...]”

Unsubstantiated investigations (1)
  • January 31, 2025 · report HL346016943M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected the resident when plan of care was not followed, and the resident fell sustaining a fractured femur (thigh).”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. Although the resident fell and sustained a fractured femur, the facility had appropriate interventions in place to reduce the risk of falls including frequent checks on the resident.”

    Action taken by facility: “The facility made changes to its shift-change process more specific direction and documentation on personal alarm checks.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed January 8, 2025: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 54 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee PRELUDE HOMES AND SERVICES
License type
Assisted Living Facility Dementia Care
License number
423211
License status
Active
Current license dated
2026-01-01
Licensed capacity
54
Licensee
PRELUDE HOMES AND SERVICES
Administrator/Authorized Agent
Kacie Deavers

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 4.1 mi, nursing home 2.5 mi, pharmacy 2.3 mi
Nearest hospital with an emergency room
M Health Fairview Woodwinds Hospital, Woodbury. 4.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
St Therese Of Woodbury LLC, Woodbury. 2.5 miles away, straight line.
Nearest home health agency office
Mils Home Health Care Agency, Woodbury. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 2.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55129 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fresenius Kidney Care Woodbury, Woodbury, 3.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Woodbury Dialysis, Woodbury, 4.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita Cottage Grove Dialysis, Cottage Grove, 5.8 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
20 Medicare hospices tell CMS they serve ZIP code 55129.
Hospice Of The Midwest, office in Woodbury, 4.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
St Croix Hospice, office in Oakdale, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Beyond Hospice, office in Oakdale, 8.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Fairview Health Services, Saint Paul. 13.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding very low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in January 2025. What was it, and how was it fixed?
  2. The current license dates from 2026. Has the owner or operator changed recently?
  3. What does the base rate include, and when did rates last go up?
  4. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  5. What dementia training does each caregiver get before working alone, and every year after?
  6. How do staff respond when a resident is agitated, frightened or tries to leave?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does Prelude Homes and Services provide?

Prelude Homes and Services is licensed by the state of Minnesota for assisted living, memory care in Woodbury, Minnesota. Its licensed capacity is 54 residents.

Does Lilisity rate Prelude Homes and Services?

No. We publish state licensing details for Prelude Homes and Services but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Prelude Homes and Services cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Prelude Homes and Services does not publish its prices.

How do I contact Prelude Homes and Services?

Use Prelude Homes and Services's website, preludecares.com, or visit at 10018 Raleigh Road, Woodbury, MN 55129.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid