Assisted Living and Memory Care
Open Arms Senior Living
4414 Martin Road, Rice Lake, MN 55803 · Map
Licensed for 30 residents · OPEN ARMS SENIOR LIVING
Open Arms Senior Living is a state-licensed assisted living, memory care community in Rice Lake, Minnesota. It is licensed for 30 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 30 residents
Assisted Living Facility Dementia Care 423046, current license dated Nov 4, 2025. Licensee OPEN ARMS SENIOR LIVING.
Nearest emergency room
5.5 miles
St Lukes Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Open Arms Senior Living this community | 30 | Not published | Active | 0 substantiated | |
| Mccarthy Manor Assisted Living | 3.3 mi | 32 | Not published | Active | 0 substantiated |
| Duluth Heights Lodge Senior Li | 4.0 mi | 90 | $4,960/mo | Active | 1 substantiated |
| Benet Hall | 4.1 mi | 15 | Not published | Active | 0 substantiated |
| Anne's Place | 4.1 mi | 3 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- April 28, 2026
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 1 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (April 28, 2026, state report AKZ711)
MDH: “On April 27, 2026, through April 29, 2026, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed April 29, 2026: 2 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G.
MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Food and beverage inspection (included in this report): Food and beverage inspection report included
Earlier evaluations (1)
- November 8, 2023: report PGH311 · 11 correction orders
Details
Survey completed November 8, 2023: 11 correction orders
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to prominently post an emergency disaster plan.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to prominently post an emergency disaster plan. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents. This had the potential to affect a limited number of residents, staff, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to maintain the facility's fire safety and evacuation plan with required elements.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to maintain the facility's fire safety and evacuation plan with required elements. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure service plans were updated for one of three residents (R1).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure service plans were updated for one of three residents (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the service plan included the required content for three of three residents (R2, R1, R6).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the service plan included the required content for three of three residents (R2, R1, R6). [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
Show all 11
- Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) included resident-specific instructions for unlicensed staff to follow when administering medications for one of three residents (R1).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) included resident-specific instructions for unlicensed staff to follow when administering medications for one of three residents (R1). [...]”
Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
MDH’s finding, as written: “Surveyor: Barnhardt, Katherine Based on observation, interview, and record review, the licensee failed to ensure refrigerated medications were maintained at manufacturer recommended temperatures by failing to monitor and document medication refrigerator temperatures for one of one medication refrigerator. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to document in the resident's record the disposition of the medications for one of one resident (R5) upon discharge.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record the disposition of the medications for one of one resident (R5) upon discharge. [...]”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop an individual treatment management plan with all required content for one of one resident (R1) who received ordered treatments.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop an individual treatment management plan with all required content for one of one resident (R1) who received ordered treatments. [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee lacked proper documentation of oxygen treatment effectiveness for one of one resident (R1).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee lacked proper documentation of oxygen treatment effectiveness for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one [...]”
Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”
- Tag 2110: 144G.82 Subd. 3 Policies Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the required dementia care policies and procedures were provided to each resident and/or the resident's legal and designated representatives for three of three residents (R1, R2, R6).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the required dementia care policies and procedures were provided to each resident and/or the resident's legal and designated representatives for three of three residents (R1, R2, R6). [...]”
Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”
From MDH’s letter: the letter says the facility is in substantial compliance; MDH granted the assisted living license; no immediate fines.
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Inconclusive investigations (1)
- July 11, 2025 · report HL386811420M · MDH finding: Inconclusive
Details
Allegation, as written: “The alleged perpetrator (AP), a facility staff member, abused the resident when the AP threw the resident's legs into the bed after the resident hit the AP in the face while providing care.”
“The Minnesota Department of Health determined abuse was inconclusive.”
Summary: MDH looked into an allegation and found: abuse inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. The AP denied abusing the resident and the video provided did not have a clear view, making it unable to determine if abuse occurred. The AP said she was hit in the face by the resident. The AP and two other unlicensed personnel (ULP) did not use proper technique for positioning but in an attempt to provide the safest care for the resident with the bed in the low position.”
Action taken by facility: “The facility investigated the incident, the AP no longer works at the facility.”
Action taken by MDH: “No further action taken at this time.”
Survey completed May 21, 2025: no correction orders issued.
Unsubstantiated investigations (1)
- February 21, 2024 · report HL386817466C
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 30 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee OPEN ARMS SENIOR LIVING
- License type
- Assisted Living Facility Dementia Care
- License number
- 423046
- License status
- Active
- Current license dated
- 2025-11-04
- Licensed capacity
- 30
- Licensee
- OPEN ARMS SENIOR LIVING
- County
- Saint Louis County
- Administrator/Authorized Agent
- Jordann Balaich
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 5.5 mi, nursing home 3.3 mi, pharmacy 3.1 mi
- Nearest hospital with an emergency room
- St Lukes Hospital, Duluth. 5.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Hilltop Healthcare Rehabilitation and Skilled Nurs, Duluth. 3.3 miles away, straight line.
- Nearest home health agency office
- Benedictine Home Health Duluth, Duluth. 4.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Falks Pharmacy. 3.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55803 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Miller Hill, Hermantown, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Dialysis Services Of Spirit Valley, Duluth, 8.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 55803.
Moments Hospice, office in Hermantown, 3.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Gentiva 1, office in Hermantown, 4.1 miles away, straight line
Caringedge Hospice Hermantown, office in Hermantown, 4.3 miles away, straight line - Nearest geriatric medicine practice
- Polinsky Medical Rehabilitation Center, Duluth. 4.1 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Open Arms Senior Living provide?
Open Arms Senior Living is licensed by the state of Minnesota for assisted living, memory care in Rice Lake, Minnesota. Its licensed capacity is 30 residents.
Does Lilisity rate Open Arms Senior Living?
No. We publish state licensing details for Open Arms Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Open Arms Senior Living cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Open Arms Senior Living does not publish its prices.
How do I contact Open Arms Senior Living?
Use Open Arms Senior Living's website, openarmsseniorliving.com, or visit at 4414 Martin Road, Rice Lake, MN 55803.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid