Lilisity

Assisted Living

Open Arms

14737 Innsbrook Lane, Burnsville, MN 55306 · Map
Licensed for 5 residents · OPEN ARMS LLC

State license active
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Open Arms is a state-licensed assisted living community in Burnsville, Minnesota. It is licensed for 5 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
5 residentsLicensed capacity
State licensedAssisted living facility
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Mar 18, 2025. See the record

License

Active, 5 residents

Assisted Living Facility 423477, current license dated Dec 1, 2025. Licensee OPEN ARMS LLC.

Nearest emergency room

0.9 miles

M Health Fairview Ridges Hospital, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Open Arms this community5Not publishedActive0 substantiated
Havenwood of Burnsville0.4 mi160$2,545/moActive0 substantiated
Peace on Earth Living0.4 mi5Not publishedActiveNo record
Ladnan Health Care0.5 mi5Not publishedActive0 substantiated
Safe Haven Livings0.6 mi5Not publishedActive0 substantiated
State inspection record0 substantiated
Last evaluation
March 18, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
1 kept 3 years

Most recent evaluation (March 18, 2025, state report SN5711)

MDH: “On March 17, 2025, through March 18, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”

Survey completed March 18, 2025: 13 correction orders

  • Tag 340: 144G.30 Subd. 5 Correction orders Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed provide documentation with actions taken to comply with correction orders from a survey completed on June 15, 2022.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed provide documentation with actions taken to comply with correction orders from a survey completed on June 15, 2022. The lack of action to ensure compliance with regulations had the potential to affect all residents receiving services from the licensee. [...]”

    Rule cited: “(a) A correction order may be issued whenever the commissioner finds upon survey or during a complaint investigation that a facility, a managerial official, an agent of the facility, or staff of the facility is not in compliance with this chapter. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an effective infection control program to comply with accepted health care, medical, and nursing standards for infection control. [...]”

    Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

  • Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living. This had the potential to affect all residents receiving assisted living services. [...]”

    Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”

  • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to support protection and safety by not posting information the 911 emergency number in common areas and near telephones provided by the assisted living facility.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to support protection and safety by not posting information the 911 emergency number in common areas and near telephones provided by the assisted living facility. This had the potential to affect all residents, staff, and visitors. [...]”

    Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

Show all 13
  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a TB (tuberculosis) prevention and control program based on the most current guidelines issued by the centers for Disease Control and Prevention (CDC) guidelines and the Minnesota Department of Health (MDH). The licensee failed to ensure one of one unlicensed personal (ULP)-C was screened for active TB and retained documentation in the employee's file. This had the potential to affect all residents. [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one
    Details

    Summary: MDH found the licensee failed to have a written emergency preparedness (EP) plan with all the required content.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency preparedness (EP) plan with all the required content. This had the potential to affect all residents, staff, and visitors of the facility. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Two (2) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to comply with Minnesota State Fire Code in Minnesota Rules chapter 7511.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with Minnesota State Fire Code in Minnesota Rules chapter 7511. This deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Two (2) day · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to provide smoke alarms that functioned

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms that functioned and were interconnected so that the actuation of one alarm caused all alarms in the dwelling unit to actuate. This deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the portable fire extinguishers.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training.

    MDH’s finding, as written: “Based on interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to document in the resident's record the disposition of medication including the medication's prescription number (Rx), as applicable, and to whom the medications were given for one of one discharged resident (R1).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to document in the resident's record the disposition of medication including the medication's prescription number (Rx), as applicable, and to whom the medications were given for one of one discharged resident (R1). In addition, the licensee failed to dispose of discontinued or expired medication according to state and federal regulations for disposition of medications and controlled substances. [...]”

    Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Fines assessed by MDH

  • Tag 340 (144g.30 Subd. 5 - Correction Orders): $500.00
  • Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00
  • Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
  • Tag 780 (144g.45 Subd. 2 (a) (1) - Fire Protection And Physical Environment): $500.00

Total fines assessed, as printed in the letter: $2,000.00.

Earlier evaluations (1)
  • June 15, 2022: report JI8211 · 23 correction orders
    Details

    Survey completed August 31, 2022: 14 correction orders

    • Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) contained statements of the specific measures to be taken by staff to minimize the risk of abuse for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) contained statements of the specific measures to be taken by staff to minimize the risk of abuse for two of two residents (R1, R2). [...]”

      Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action needed”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action needed”

      Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action needed”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action needed”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    Show all 14
    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for two of two residents (R1, R2). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or [...]”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 970: 144.50 Subd. 5 Waivers of liability prohibited Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the licensee's liability for health, safety, or personal property of a resident. This had the potential to affect all five (5) residents living at the facility. [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment, not to exceed 90 calendar days from the last date of the assessment for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment, not to exceed 90 calendar days from the last date of the assessment for two of two residents (R1, R2). [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to have a signed service plan for one of one resident (R1).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a signed service plan for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop and maintain a current individualized medication management plan to include all required content for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and maintain a current individualized medication management plan to include all required content for two of two residents (R1, R2). [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure orders were transposed from the written order to the medication administration record (MAR) accurately for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure orders were transposed from the written order to the medication administration record (MAR) accurately for two of two residents (R1, R2). [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure written or electronically recorded prescriptions were obtained and accurate for two of two residents (R1, R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure written or electronically recorded prescriptions were obtained and accurate for two of two residents (R1, R2). [...]”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the resident.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the resident. The licensee further failed to develop and maintain a current individualized treatment and therapy management record to include all required content for one of one resident (R1). [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to obtain prescriber orders for all treatments and therapies, including the frequency, duration and other information needed to administer the treatment or therapy for one of one resident (R1).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to obtain prescriber orders for all treatments and therapies, including the frequency, duration and other information needed to administer the treatment or therapy for one of one resident (R1). [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    Survey completed June 15, 2022: 9 correction orders

    • Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
      Details

      Summary: MDH found the licensee failed to ensure the licensed assisted living director (LALD) was registered with the Minnesota Board of Executives for Long Term Services and Supports (BELTSS) as the Director of Record for the licensee.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensed assisted living director (LALD) was registered with the Minnesota Board of Executives for Long Term Services and Supports (BELTSS) as the Director of Record for the licensee. This had the potential to affect all the licensee's residents, staff, and visitors. [...]”

      Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”

    • Tag 250: 144G.20 Subdivision 1 Conditions Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure representatives of the department of health had access to employee files to review for compliance.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure representatives of the department of health had access to employee files to review for compliance. This had the potential to affect all four (4) current residents of the facility. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 490: 144G.41 Subd 1 (13) (ii)-(vii) Minimum requirements Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to provide a daily program of social and recreational activities that are based upon individual and group interests or physical, mental, and psychosocial needs.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide a daily program of social and recreational activities that are based upon individual and group interests or physical, mental, and psychosocial needs. This had the potential to affect all four (4) residents of the licensees facility. [...]”

      Rule cited: “(ii) weekly housekeeping; (iii) weekly laundry service; (iv) upon the request of the resident, provide direct or reasonable assistance with arranging for transportation to medical and social services appointments, shopping, and other recreation, and provide [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to support protection and safety by not posting information and phone numbers for reporting to the Minnesota Adult Abuse Reporting Center (MAARC) in the assisted living facility.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to support protection and safety by not posting information and phone numbers for reporting to the Minnesota Adult Abuse Reporting Center (MAARC) in the assisted living facility. This had the potential to affect all four (4) residents, staff, and visitors. [...]”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Fourteen (14) days
      Details

      Summary: MDH found the licensee failed to provide a smoke alarm for resident room #3A and the interconnection of smoke alarms throughout the home as required.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide a smoke alarm for resident room #3A and the interconnection of smoke alarms throughout the home as required. This has the potential to directly affect all residents, staff, and visitors. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    Show all 9
    • Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Fourteen (14) days
      Details

      Summary: MDH found the licensee failed to maintain portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to maintain portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2). This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation. This has the potential to directly affect the health, safety, and well-being of all residents and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide all required content on the fire safety and evacuation plan, the required training on fire safety and evacuation plan, and the minimum number of evacuation drills.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide all required content on the fire safety and evacuation plan, the required training on fire safety and evacuation plan, and the minimum number of evacuation drills. This has the potential to directly affect the safety of all residents receiving care, staff, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 960: 144.50 Subd. 4 Filing Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to make assisted living contracts available for on-site inspection by the surveyor.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to make assisted living contracts available for on-site inspection by the surveyor. This had the potential to affect all four (4) residents of the facility. [...]”

      Rule cited: “The contract and related documents must be maintained by the facility in files from the date of execution until five years after the contract is terminated or expires. [...]”

    From MDH’s letter: no immediate fines.

Unsubstantiated investigations (1)
  • August 26, 2025 · report HL350209067C
    Details

    Survey completed August 12, 2025: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 5 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee OPEN ARMS LLC
License type
Assisted Living Facility
License number
423477
License status
Active
Current license dated
2025-12-01
Licensed capacity
5
Licensee
OPEN ARMS LLC
Administrator/Authorized Agent
Jama Ali

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 0.9 mi, nursing home 1.1 mi, pharmacy 0.6 mi
Nearest hospital with an emergency room
M Health Fairview Ridges Hospital, Burnsville. 0.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Ebenezer Ridges Geriatric Care Center, Burnsville. 1.1 miles away, straight line.
Nearest home health agency office
Alliance Health Services Inc, Eagan. 4.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55306 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Burnsville Dialysis Unit, Burnsville, 0.9 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Medical Care - Lakeville, Lakeville, 3.9 miles away, straight line (CMS rating 5 of 5 stars)
Davita East Valley Dialysis, Apple Valley, 4.7 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
16 Medicare hospices tell CMS they serve ZIP code 55306.
Minnesota Hospice LLC, office in Lakeville, 3.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
Healthpartners Hospice And Palliatice Care, office in Bloomington, 8.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Park Nicollet Methodist Hospital, office in Saint Louis Park, 14.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Fairview Health Services, Burnsville. 0.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding very low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. Who is here at night? Are they awake, or asleep and on call?
  4. Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
  5. Is it one flat rate, or does it rise with care needs?
  6. Can you help someone who needs two people to move, or a mechanical lift?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Open Arms provide?

Open Arms is licensed by the state of Minnesota for assisted living in Burnsville, Minnesota. Its licensed capacity is 5 residents.

Does Lilisity rate Open Arms?

No. We publish state licensing details for Open Arms but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Open Arms cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Open Arms does not publish its prices.

How do I contact Open Arms?

Visit Open Arms at 14737 Innsbrook Lane, Burnsville, MN 55306.

Choosing a small care homeOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid