Assisted Living
N&V Helpful Heart Care, Bryant Avenue North
6620 Bryant Avenue North, Brooklyn Center, MN 55430 · Map
Licensed for 4 residents · N&V HELPFUL HEART CARE INC
N&V Helpful Heart Care, Bryant Avenue North is a state-licensed assisted living community in Brooklyn Center, Minnesota. It is licensed for 4 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 4 residents
Assisted Living Facility 424140, current license dated Mar 1, 2026. Licensee N&V HELPFUL HEART CARE INC.
Nearest emergency room
5.1 miles
North Memorial Health Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| N&V Helpful Heart Care, Bryant Avenue North this community | 4 | Not published | Active | 0 substantiated | |
| Smc Ashton | 0.1 mi | 4 | Not published | Active | 1 substantiated |
| Goldenview Healthcare Services | 0.2 mi | 4 | Not published | Active | 1 substantiated |
| Premium Home Healthcare | 0.3 mi | 4 | Not published | Active | 0 substantiated |
| Kind Care | 0.4 mi | 4 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- November 15, 2024
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (November 15, 2024, state report 068K11)
MDH: “On April 30, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on February 5, 2025.”
Survey completed April 30, 2025: 11 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
Details
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter F · fine: $500.00 assessed
Details
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter F
Details
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 3, widespread scope, scope/level letter I
Details
Summary: MDH found the licensee failed to provide emergency escape and rescue
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide emergency escape and rescue windows, and discard used cigarette butts in compliance with the Minnesota State Fire Code. This had the potential to directly affect all of the residents, staff, and visitors. [...]”
Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
Show all 11
- Tag 1290: 144G.60 Subdivision 1 Background studies required (re-issued) scope/level letter F
Details
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors (re-issued) scope/level letter F
Details
Rule cited: “(a) All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter D
Details
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1700: 144G.71 Subd. 2 Provision of medication management services (re-issued) scope/level letter D
Details
Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) scope/level letter F
Details
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1810: 144G.71 Subd. 12 Medications; over-the-counter drugs; dietary (re-issued) scope/level letter D
Details
Rule cited: “An assisted living facility providing medication management services for over-the-counter drugs or dietary supplements must retain those items in the original labeled container with directions for use prior to setting up for immediate or later administration. [...]”
Survey completed February 4, 2025: 12 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
Details
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) scope/level letter F · fine: $500.00 assessed
Details
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter F
Details
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 3, widespread scope, scope/level letter I
Details
Summary: MDH found the licensee failed to provide emergency escape and rescue windows in compliance with the Minnesota State Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide emergency escape and rescue windows in compliance with the Minnesota State Fire Code. This had the potential to directly affect all or a large portion of the residents and staff. [...]”
Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
Show all 12
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
Details
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1290: 144G.60 Subdivision 1 Background studies required (re-issued) scope/level letter F
Details
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors (re-issued) scope/level letter F
Details
Rule cited: “(a) All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) scope/level letter D
Details
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1700: 144G.71 Subd. 2 Provision of medication management services (re-issued) scope/level letter D
Details
Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will (re-issued) scope/level letter F
Details
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1810: 144G.71 Subd. 12 Medications; over-the-counter drugs; dietary (re-issued) scope/level letter D
Details
Rule cited: “An assisted living facility providing medication management services for over-the-counter drugs or dietary supplements must retain those items in the original labeled container with directions for use prior to setting up for immediate or later administration. [...]”
Survey completed November 15, 2024: 12 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to establish and maintain an infection control program to comply with accepted health care, medical and nursing standards for infection control by all staff, residents, and visitors.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program to comply with accepted health care, medical and nursing standards for infection control by all staff, residents, and visitors. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included completion of a two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test, for one of one employee (unlicensed personnel (ULP)-B).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included completion of a two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test, for one of one employee (unlicensed personnel (ULP)-B). [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 3, widespread scope, scope/level letter I · correction period: Immediate
Details
Summary: MDH found the licensee failed to provide emergency escape and rescue windows in compliance with the Minnesota State Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide emergency escape and rescue windows in compliance with the Minnesota State Fire Code. This had the potential to directly affect all or a large portion of the residents and staff. [...]”
Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the facility's physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
Show all 12
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop the fire
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with required content and provide required training and drills. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1290: 144G.60 Subdivision 1 Background studies required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to ensure a background study was submitted and received in affiliation with the assisted living license for three of nineteen employees (unlicensed personnel (ULP)-B, ULP-F, ULP-G).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a background study was submitted and received in affiliation with the assisted living license for three of nineteen employees (unlicensed personnel (ULP)-B, ULP-F, ULP-G). [...]”
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide staff orientation to assisted living licensing requirements and regulations for one of three employees (licensed assisted living director (LALD)-D).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide staff orientation to assisted living licensing requirements and regulations for one of three employees (licensed assisted living director (LALD)-D). [...]”
Rule cited: “(a) All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure all areas of the uniform assessment tool as required per Minnesota Administrative Rule 4659.0150 were addressed for one of two residents (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure all areas of the uniform assessment tool as required per Minnesota Administrative Rule 4659.0150 were addressed for one of two residents (R1). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1700: 144G.71 Subd. 2 Provision of medication management services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment to include all required content for one of one resident (R1), who received medication management services.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment to include all required content for one of one resident (R1), who received medication management services. [...]”
Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) developed training and competencies for unlicensed personnel (ULP) providing medications to residents for unplanned time away from home when the licensed nurse was not available for two of two employees (ULP-D, ULP-E).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) developed training and competencies for unlicensed personnel (ULP) providing medications to residents for unplanned time away from home when the licensed nurse was not available for two of two employees (ULP-D, ULP-E). [...]”
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1810: 144G.71 Subd. 12 Medications; over-the-counter drugs; dietary Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure over-the-counter (OTC) drugs were stored as appropriate for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”
Rule cited: “An assisted living facility providing medication management services for over-the-counter drugs or dietary supplements must retain those items in the original labeled container with directions for use prior to setting up for immediate or later administration. [...]”
Fines assessed by MDH
- Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00
Total fines assessed, as printed in the letter: $3,000.00.
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- October 22, 2021: report 4XP311 · 30 correction orders
Details
Survey completed March 29, 2022: 4 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum (re-issued)
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “requirements (13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action needed.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 950: 144.50 Subd. 3 Designation of representative Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the assisted living contract included designation of representative in writing with the required statutory language for two of two residents (R1, R2) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract included designation of representative in writing with the required statutory language for two of two residents (R1, R2) with records reviewed. [...]”
Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”
- Tag 970: 144.50 Subd. 5 Waivers of liability prohibited Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the licensee's liability for health, safety, or personal property of a resident.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the licensee's liability for health, safety, or personal property of a resident. This had the potential to affect all residents. [...]”
Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”
Survey completed January 3, 2022: 8 correction orders
- Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services (re-issued) Level 1, widespread scope, scope/level letter C
Details
Summary: MDH found the licensee failed to provide a copy of the uniform disclosure of assisted living services and amenities (UDALSA) with the required content for one of two residents (R2) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a copy of the uniform disclosure of assisted living services and amenities (UDALSA) with the required content for one of two residents (R2) with records reviewed. [...]”
Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum
Details
MDH’s finding, as written: “No further action needed.”
Rule cited: “requirements (13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control related to COVID-19.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control related to COVID-19. The licensee failed to ensure staff and visitors entering or re-entering the building were screened for COVID-19 with documented temperatures and symptom screening questions. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 900: 144G.50 Subdivision 1 Contract required (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to develop and execute a written contract, with the required content, for one of two residents (R2) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and execute a written contract, with the required content, for one of two residents (R2) with records reviewed. [...]”
Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”
Show all 8
- Tag 1480: 144G.63 Subd. 3 Orientation to resident (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure staff providing assisted living services were oriented
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure staff providing assisted living services were oriented specifically to each individual resident and the services to be provided for two of two unlicensed personnel (ULP)-B and ULP-E) with records reviewed. [...]”
Rule cited: “Staff providing assisted living services must be oriented specifically to each individual resident and the services to be provided. This orientation may be provided in person, orally, in writing, or electronically.”
- Tag 1620: 144G.70 Subd. 2 Initial reviews, assessments, and monitoring (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessments (90-day) to include all areas required on the uniform assessment tool for one of two residents (R2) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessments (90-day) to include all areas required on the uniform assessment tool for one of two residents (R2) with records reviewed. [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure medications were not expired for one of one resident (R3) with record reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure medications were not expired for one of one resident (R3) with record reviewed. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
Survey completed October 22, 2021: 18 correction orders
- Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Immediate
Details
Summary: MDH found the licensee failed to employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports (BELTSS).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports (BELTSS). This had a potential to affect all of the licensee's four residents receiving Assisted Living services. [...]”
Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”
- Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a copy of the uniform checklist disclosure of services with the required content for one of one resident (R1) with record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide a copy of the uniform checklist disclosure of services with the required content for one of one resident (R1) with record reviewed. [...]”
Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”
- Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to engage in and maintain documentation of a quality management activity.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in and maintain documentation of a quality management activity. This had the potential to affect all four residents receiving assisted living services. [...]”
Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”
- Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to post the required information related to the grievance procedure and contact information for the Office of Ombudsman for Long-Term Care and Mental Health and Developmental Disabilities.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the required information related to the grievance procedure and contact information for the Office of Ombudsman for Long-Term Care and Mental Health and Developmental Disabilities. This had the potential to affect all four residents, staff, and visitors. [...]”
Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”
Show all 18
- Tag 650: 144G.42 Subd. 8 Employee records Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure employee records included all required content for one of one employee unlicensed personnel (ULP)-B with employee record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure employee records included all required content for one of one employee unlicensed personnel (ULP)-B with employee record reviewed. [...]”
Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to have a written emergency disaster preparedness plan with all the required content and failed to post an emergency preparedness plan prominently. This had the potential to affect all four residents receiving services under the assisted living license. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
MDH’s finding, as written: “Based on interview and record review, the facility failed to develop and maintain fire safety and evacuation plans, failed to provide required training to residents and employees for fire safety and evacuation, and failed to conduct required employee evacuation drills. This had the potential to affect all current residents, visitors and staff. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 900: 144G.50 Subdivision 1 Contract required Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to develop and execute
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and execute a written contract with the required content for one of one resident (R1) with record reviewed. [...]”
Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”
- Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure one of one employees, unlicensed personnel (ULP)-B, received orientation to assisted living facility licensing requirements and regulations with records reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure one of one employees, unlicensed personnel (ULP)-B, received orientation to assisted living facility licensing requirements and regulations with records reviewed. [...]”
Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”
- Tag 1480: 144G.63 Subd. 3 Orientation to resident Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure staff providing assisted living services were oriented specifically to each individual resident and the services to be provided for one of one employee (ULP-B) with record reviewed.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure staff providing assisted living services were oriented specifically to each individual resident and the services to be provided for one of one employee (ULP-B) with record reviewed. [...]”
Rule cited: “Staff providing assisted living services must be oriented specifically to each individual resident and the services to be provided. This orientation may be provided in person, orally, in writing, or electronically.”
- Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of one employee
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment for one of one employee unlicensed personnel (ULP)-B with training records reviewed. [...]”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
- Tag 1620: 144G.70 Subd. 2 Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessments (initial, 14-day and 90-day) to include all areas required on the uniform assessment tool for one of one resident (R1) with record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessments (initial, 14-day and 90-day) to include all areas required on the uniform assessment tool for one of one resident (R1) with record reviewed. [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1640: 144G.70 Subd. 4 Service plan, implementation, and revisions t Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the service plan was revised to include all services being provided for one of one resident (R1) with record review.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan was revised to include all services being provided for one of one resident (R1) with record review. [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop an individualized medication management record with the required content for one of one resident (R1) with record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop an individualized medication management record with the required content for one of one resident (R1) with record reviewed. [...]”
Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of one unlicensed personnel (ULP-B) was trained and had demonstrated competency to prepare and give medications for resident having unplanned time away.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of one unlicensed personnel (ULP-B) was trained and had demonstrated competency to prepare and give medications for resident having unplanned time away. [...]”
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were not expired for one of one resident (R1) with record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were not expired for one of one resident (R1) with record reviewed. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2240: 144G.90 Subdivision 1 Assisted living bill of rights; notification Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the current Minnesota Bill of Rights for Assisted Living Residents was provided to the resident and a written acknowledgement received for one of one resident (R1) with record reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the current Minnesota Bill of Rights for Assisted Living Residents was provided to the resident and a written acknowledgement received for one of one resident (R1) with record reviewed. [...]”
Rule cited: “(a) An assisted living facility must provide the resident a written notice of the rights under section 144G.91 before the initiation of services to that resident. [...]”
From MDH’s letter: no immediate fines.
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum (re-issued)
Unsubstantiated investigations (1)
- September 10, 2026 · report HL340081480M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when staff did not administer prescribed medication. The resident may have suffered increased withdrawal symptoms from lack of prescribed medication.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The resident missed her medication but did not suffer any withdrawal symptoms.”
Action taken by facility: “The resident was taken to the clinic the following day to receive her medications.”
Action taken by MDH: “No further action taken at this time.”
Survey completed July 21, 2026: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 4 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee N&V HELPFUL HEART CARE INC
- License type
- Assisted Living Facility
- License number
- 424140
- License status
- Active
- Current license dated
- 2026-03-01
- Licensed capacity
- 4
- Licensee
- N&V HELPFUL HEART CARE INC
- County
- Hennepin County
- Administrator/Authorized Agent
- Vera Dixon
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 5.1 mi, nursing home 0.8 mi, pharmacy 2.1 mi
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 5.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- The Estates at Fridley LLC, Fridley. 0.8 miles away, straight line.
- Nearest home health agency office
- Aplus Health Care LLC, Minneapolis. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55430 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Brooklyn Center, Brooklyn Center, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita East River Road Dialysis, Fridley, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Fkc - Robbinsdale Dialysis, Robbinsdale, 3.8 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 55430.
North Memorial Home Hlth Hospc, office in Robbinsdale, 4.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Grace Hospice, office in Minneapolis, 6.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Moments Hospice, office in Golden Valley, 6.6 miles away, straight line (CMS family survey rating 1 of 5 stars) - Nearest geriatric medicine practice
- Hennepin Healthcare System Inc, Brooklyn Park. 3.4 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does N&V Helpful Heart Care, Bryant Avenue North provide?
N&V Helpful Heart Care, Bryant Avenue North is licensed by the state of Minnesota for assisted living in Brooklyn Center, Minnesota. Its licensed capacity is 4 residents.
Does Lilisity rate N&V Helpful Heart Care, Bryant Avenue North?
No. We publish state licensing details for N&V Helpful Heart Care, Bryant Avenue North but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does N&V Helpful Heart Care, Bryant Avenue North cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. N&V Helpful Heart Care, Bryant Avenue North does not publish its prices.
How do I contact N&V Helpful Heart Care, Bryant Avenue North?
Visit N&V Helpful Heart Care, Bryant Avenue North at 6620 Bryant Avenue North, Brooklyn Center, MN 55430.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid