Norbella of Champlin

Last evaluation

February 13, 2026

Evaluations on record

2

Investigations substantiated

2 kept 7 years

Inconclusive

1 kept 4 years

Unsubstantiated

0 kept 3 years

Most recent evaluation (February 13, 2026, state report R6PX11)

We have not read this report yet; the link opens the state’s copy.

Substantiated investigations (state reports)

• October 15, 2025 · report HL390343662M · MDH finding: Substantiated, individual responsibility
  Details

  Allegation, as written: “The alleged perpetrator (AP) abused the resident when the AP performed unwanted touch of the resident's breast.”

  “The Minnesota Department of Health determined abuse was substantiated.”

  “The AP was responsible for the maltreatment.”

  Summary: MDH looked into an allegation and found: abuse substantiated (individual responsibility).

  MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was substantiated. The AP was responsible for the maltreatment. The facility surveillance footage showed the AP approach the resident, who was sitting calmly near the nurse's station, and place her arm around the resident's shoulders, place her hand on the resident's breast, and move her hand around on the resident's breast in a groping motion. This action resulted in the resident becoming upset and physically grabbing the AP's hand and pushing it away from her. The AP continued to attempt to physically touch the resident's hands and/or arms, and the resident continued to push the AP away from her.”

  Action taken by facility: “The facility investigated in the incident and the AP is no longer employed by the facility.”

  Action taken by MDH: “The facility was issued a correction order regarding the vulnerable adult's right to be free from maltreatment.”

  Survey completed August 18, 2025: 1 correction order

  • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
    Details

    Summary: MDH found the facility failed to ensure one of one residents reviewed (R1) was free from maltreatment.

    MDH’s finding, as written: “The facility failed to ensure one of one residents reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and an individual person was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”

    Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

• July 2, 2025 · report HL390341743M · MDH finding: Substantiated, facility responsibility
  Details

  Allegation, as written: “The facility neglected the resident when staff did not administer her inhaler for three days. The resident was hospitalized with chronic obstructive pulmonary disease (COPD) exacerbation.”

  “The Minnesota Department of Health determined neglect was substantiated.”

  “The facility was responsible for the maltreatment.”

  Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).

  MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. Through a series of systemic errors, staff did not administer the resident's Trelegy inhaler (a medication used for the maintenance treatment of asthma and COPD) for four days. There was no standard process in place to receive medications from the pharmacy, to log receipt of medications, or to ensure all medications that had been ordered were received in a timely manner. The facility also did not have a reliable way for staff to contact the after-hours triage nurse, resulting in further delay in locating and administering the resident's inhaler. After four days without using her Trelegy inhaler, the resident was hospitalized and intubated in the ICU with respiratory distress. The resident returned to the facility after a week in the hospital on hospice care.”

  Action taken by facility: “The facility updated policies for ordering and receiving medication deliveries and provided staff with training regarding those policies.”

  Action taken by MDH: “The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”

  Survey completed May 28, 2025: 1 correction order

  • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
    Details

    Summary: MDH found the facility failed to ensure one of one resident reviewed (R1) was free from maltreatment.

    MDH’s finding, as written: “The facility failed to ensure one of one resident reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”

    Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 41 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.