Assisted Living
Ng&Ng Services Group
8615 Birch Boulevard, Inver Grove Heights, MN 55076 · Map
Licensed for 5 residents · NG&NG SERVICES GROUP LLC
Ng&Ng Services Group is a state-licensed assisted living community in Inver Grove Heights, Minnesota. It is licensed for 5 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 5 residents
Assisted Living Facility 424258, current license dated Mar 28, 2026. Licensee NG&NG SERVICES GROUP LLC.
Nearest emergency room
7.2 miles
M Health Fairview Woodwinds Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Ng&Ng Services Group this community | 5 | Not published | Active | 0 substantiated | |
| Inver Grove Heights Wp | 0.4 mi | 67 | Not published | Active | 5 substantiated |
| Inver Grove Heights Wp II | 0.4 mi | 44 | Not published | Active | 0 substantiated |
| Amerigrace Care Services | 0.6 mi | 5 | Not published | Active | 0 substantiated |
| American Nursing Care | 0.8 mi | 5 | Not published | Active | No record |
State inspection record0 substantiated
- Last evaluation
- October 1, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (October 1, 2025, state report 1G2911)
MDH: “On September 29, 2025, through October 1, 2025, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed October 1, 2025: 11 correction orders
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to provide or maintain fire extinguishers as required throughout the facility.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide or maintain fire extinguishers as required throughout the facility. This deficient condition had the ability to affect all staff, visitors, and residents. [...]”
Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”
- Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 920: 144G.50 Subd. 2 (c) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for one of one resident (R1). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or [...]”
Rule cited: “(c) The contract must include: (1) a disclosure of the category of assisted living facility license held by the facility and, if the facility is not an assisted living facility with dementia care, a disclosure that it does not hold an assisted living facility [...]”
- Tag 940: 144G.50 Subd. 2 (e; 5-7) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to execute a written contract with the required content for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for one of one resident (R1). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or all of the [...]”
Rule cited: “(5) a description of the facility's policies related to medical assistance waivers under chapter 256S and section 256B.49 and the housing support program under chapter 256I, including: (i) whether the facility is enrolled with the commissioner of human [...]”
Show all 11
- Tag 950: 144G.50 Subd. 3 Designation of representative Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the assisted living contract included the designation of representative statutory language for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract included the designation of representative statutory language for one of one resident (R1). [...]”
Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”
- Tag 1530: 144G.64 (a) (1-2) Training in Dementia, Mental Illness, and De- Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure direct care staff received the required two hours of initial training on mental illness and de-escalation topics for two of two employees (unlicensed personnel lead (ULPL)-D, ULP-F).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure direct care staff received the required two hours of initial training on mental illness and de-escalation topics for two of two employees (unlicensed personnel lead (ULPL)-D, ULP-F). This had the potential to affect all residents and staff. [...]”
Rule cited: “(a) All assisted living facilities must meet the following dementia care, mental illness, and de-escalation training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on dementia topics specified under [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure a written service plan was revised to reflect the current services provided for one of one resident (R1).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a written service plan was revised to reflect the current services provided for one of one resident (R1). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the service plan included all the required contents for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were administered as ordered for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure up-to-date written or electronically recorded orders were renewed at least every 12 months for one of one resident (R1) receiving treatments.
MDH’s finding, as written: “Based on observation and record review, the licensee failed to ensure up-to-date written or electronically recorded orders were renewed at least every 12 months for one of one resident (R1) receiving treatments. [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Food and beverage inspection (included in this report): Food and beverage inspection report included
Earlier evaluations (1)
- May 2, 2023: report KLNI11 · 27 correction orders
Details
Survey completed July 19, 2023: 10 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements (re-issued) Level 1, widespread scope, scope/level letter C
Details
Summary: MDH found the licensee failed to develop and implement a staffing plan for determining its staffing level.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to develop and implement a staffing plan for determining its staffing level. This deficient practice affected all residents and staff members. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 650: 144G.42 Subd. 8 Employee records (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure employee records included all the required components for three of three employees reviewed, owner (OW)-A, OW-B and registered nurse (RN)-C reviewed.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure employee records included all the required components for three of three employees reviewed, owner (OW)-A, OW-B and registered nurse (RN)-C reviewed. [...]”
Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all required components as outlined in Appendix Z, for evacuation, sheltering in place, identified temporary relocation sites and details staff assignments in the event of a disaster or emergency.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to have a written emergency preparedness plan (EPP) with all required components as outlined in Appendix Z, for evacuation, sheltering in place, identified temporary relocation sites and details staff assignments in the event of a disaster or emergency. This deficient practice had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment (re-issued) scope/level letter E
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”
Show all 10
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
Details
MDH’s finding, as written: “No further action required.”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1500: 144G.63 Subd. 5 Required annual training (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure direct care staff completed at least eight hours of annual training on required topics for each 12 months of employment for three of three staff, owner (OW)-A, OW-B and registered nurse (RN)-C.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure direct care staff completed at least eight hours of annual training on required topics for each 12 months of employment for three of three staff, owner (OW)-A, OW-B and registered nurse (RN)-C. [...]”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the service plan included all required components for one of one resident (R1) reviewed for services.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure the service plan included all required components for one of one resident (R1) reviewed for services. R1 was the only resident receiving services. [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders (re-issued) Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure there was an order from an authorized prescriber for foam boots for one of one resident (R1) reviewed for treatments.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure there was an order from an authorized prescriber for foam boots for one of one resident (R1) reviewed for treatments. R1 was the only resident receiving services. [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
Survey completed May 2, 2023: 17 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to develop and implement a staffing plan for determining its staffing level.
MDH’s finding, as written: “Based on record review, observation and interview, the licensee failed to develop and implement a staffing plan for determining its staffing level. This defcient practice affected all residents and staff. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure food was prepared according to the Minnesota Food Code.
MDH’s finding, as written: “Based on record review, observation and interview, the licensee failed to ensure food was prepared according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a client's health or safety but had the potential to have harmed a client's health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the clients). [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to post, in a conspicuous place, information about the licensee's grievance procedure, the name, telephone number and email contact information for the individuals responsible for handling resident grievances.
MDH’s finding, as written: “Based on record review, observation and interview, the licensee failed to post, in a conspicuous place, information about the licensee's grievance procedure, the name, telephone number and email contact information for the individuals responsible for handling resident grievances. This deficient practice affected all residents and staff. [...]”
Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and email contact information for the individuals who are responsible for handling resident grievances. [...]”
- Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F
Details
MDH’s finding, as written: “Based on record review and interview, the licensee failed to engage in quality management (QM) activities and failed to produce any quality management documentation. This deficient practice affected all residents. [...]”
Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”
- Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to post the 911 emergency number in common areas and near telephones and failed to post information and the reporting phone number for the Minnesota Adult Abuse Reporting Center (MAARC).
MDH’s finding, as written: “Based on record review, observation and interview, the licensee failed to post the 911 emergency number in common areas and near telephones and failed to post information and the reporting phone number for the Minnesota Adult Abuse Reporting Center (MAARC). This deficient practice affected all residents, staff and visitors. [...]”
Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”
Show all 17
- Tag 650: 144G.42 Subd. 8 Employee records Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure employee records included all the required components for three of three employees, owner (OW)-A, OW-B and registered nurse (RN)-C reviewed.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure employee records included all the required components for three of three employees, owner (OW)-A, OW-B and registered nurse (RN)-C reviewed. [...]”
Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all required components as outlined in Appendix Z, for evacuation, sheltering in place, identified temporary relocation sites and details staff assignments in the event of a disaster or emergency.
MDH’s finding, as written: “Based on Record review and interview, the licensee failed to have a written emergency preparedness plan (EPP) with all required components as outlined in Appendix Z, for evacuation, sheltering in place, identified temporary relocation sites and details staff assignments in the event of a disaster or emergency. This deficient practice had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Fourteen (14) days
Details
Summary: MDH found the licensee failed to maintain portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2).
MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to maintain portable fire extinguishers in accordance with the State Fire Code as required by MN Statute 144G.45 Subd(a)(2). This had the potential to directly affect one resident receiving care and staff. [...]”
Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Fourteen (14) days
Details
Summary: MDH found the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation. This has the potential to directly affect the health, safety, and well-being of visitor(s), one resident receving care, and staff. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide all required content on the fire safety and evacuation plan, the required training on the fire safety and evacuation plan, and the minimum number of evacuation drills.
MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to provide all required content on the fire safety and evacuation plan, the required training on the fire safety and evacuation plan, and the minimum number of evacuation drills. This has the potential to directly affect the safety of the one resident receiving care, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1330: 144G.60 Subd. 4 (b) Unlicensed personnel Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure one of three staff reviewed, owner (OW)-A, who also worked as an unlicensed personnel (ULP), completed training and demonstrated competency by completing a written or oral test of delegated tasks.
MDH’s finding, as written: “Based on record review, observation, and interview, the licensee failed to ensure one of three staff reviewed, owner (OW)-A, who also worked as an unlicensed personnel (ULP), completed training and demonstrated competency by completing a written or oral test of delegated tasks. OW-A administered medications, provided catheter cares and other direct cares for R1, but had no documented training or demonstrated competency in her record. [...]”
Rule cited: “(b) Unlicensed personnel performing delegated nursing tasks in an assisted living facility must: (1) have successfully completed training and demonstrated competency by successfully completing a written or oral test of the topics in section 144G.61, [...]”
- Tag 1450: 144G.62 Subd. 5 Documentation Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to retain documentation of supervision activities in personnel records for one of three staff, owner (OW)-A, reviewed.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to retain documentation of supervision activities in personnel records for one of three staff, owner (OW)-A, reviewed. OW-A worked as an unlicensed personnel (ULP) and provided direct cares to R1. [...]”
Rule cited: “A facility must retain documentation of supervision activities in the personnel records.”
- Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure direct care staff
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure direct care staff completed at least eight hours of annual training on required topics for each 12 months of employment for three of three staff, owner (OW)-A, OW-B and registered nurse (RN)-C. [...]”
Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure the service plan included all required components for one of one resident, (R1) reviewed for services.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure the service plan included all required components for one of one resident, (R1) reviewed for services. [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to develop and maintain a current individualized medication management plan for one of one resident (R1) reviewed for medication.
MDH’s finding, as written: “Based on record review and interview, the licensee failed to develop and maintain a current individualized medication management plan for one of one resident (R1) reviewed for medication. [...]”
Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”
- Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, widespread scope, scope/level letter F
Details
Summary: MDH found the licensee failed to ensure there was an order from an authorized prescriber for foam boots for one of one resident (R1) reviewed for treatments.
MDH’s finding, as written: “Based on record review, observation, and interview, the licensee failed to ensure there was an order from an authorized prescriber for foam boots for one of one resident (R1) reviewed for treatments. [...]”
Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”
- Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C
Details
MDH’s finding, as written: “Based on observation and interview the licensee failed to post a sign at the licensee entrance accessible to visitors that stated: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." This deficient practice affected all residents, staff and visitors. [...]”
Rule cited: “(a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The facility is responsible for [...]”
From MDH’s letter: MDH granted the assisted living license.
Total fines assessed, as printed in the letter: $2,500.00.
- Tag 470: 144G.41 Subdivision 1 Minimum requirements (re-issued) Level 1, widespread scope, scope/level letter C
Unsubstantiated investigations (1)
- December 9, 2025 · report HL379276282M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility staff neglected a resident when they failed to recognize a resident's significant decline over several days and failed to update the resident's family about the resident's decline. In addition, the facility did not ensure the resident drank adequate amount of fluids. The resident was transported to the emergency room and diagnosed with an unknown infection and dehydration.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The resident's plan of care was being followed during the time the resident experienced a decline. The resident had several chronic illnesses including terminal cancer and had multiple emergency room (ER) and hospital visits during his last month at the facility. Each time staff informed the resident's provider of any changes, and updated family members in a timely manner. The resident drank adequate fluids, and his urine output record indicated his output was within normal limits.”
Action taken by facility: “The facility sent the resident to the hospital numerous times and updated the resident's family member and provider.”
Action taken by MDH: “No further action taken at this time.”
Survey completed October 29, 2025: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 5 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee NG&NG SERVICES GROUP LLC
- License type
- Assisted Living Facility
- License number
- 424258
- License status
- Active
- Current license dated
- 2026-03-28
- Licensed capacity
- 5
- Licensee
- NG&NG SERVICES GROUP LLC
- County
- Dakota County
- Administrator/Authorized Agent
- Serge Ngouambe
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 7.2 mi, nursing home 3.1 mi, pharmacy 2.7 mi
- Nearest hospital with an emergency room
- M Health Fairview Woodwinds Hospital, Woodbury. 7.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Woodlyn Heights Healthcare Center, Inver Grove Heights. 3.1 miles away, straight line.
- Nearest home health agency office
- Spectrum Community Health Inc, Inver Grove Heights. 2.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55076 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - West St Paul Dialysis, West St Paul, 5.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita West St Paul Dialysis Unit, West St Paul, 5.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Cottage Grove Dialysis, Cottage Grove, 5.6 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 55076.
Hospice Of The Midwest, office in Woodbury, 7.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Healthpartners Hospice And Palliatice Care, office in Bloomington, 9.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
St Croix Hospice, office in Oakdale, 9.7 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Fairview Clinics, Eagan. 6.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Ng&Ng Services Group provide?
Ng&Ng Services Group is licensed by the state of Minnesota for assisted living in Inver Grove Heights, Minnesota. Its licensed capacity is 5 residents.
Does Lilisity rate Ng&Ng Services Group?
No. We publish state licensing details for Ng&Ng Services Group but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Ng&Ng Services Group cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Ng&Ng Services Group does not publish its prices.
How do I contact Ng&Ng Services Group?
Visit Ng&Ng Services Group at 8615 Birch Boulevard, Inver Grove Heights, MN 55076.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid