Lilisity

Independent Living and Assisted Living and Memory Care

New Perspective White Bear Lak

3820 Hoffman Road, White Bear Lake, MN 55110 · Map
Licensed for 152 residents · NEW PERSPECTIVE WHITE BEAR LAKE

State license active
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New Perspective White Bear Lak is a state-licensed independent living, assisted living, memory care community in White Bear Lake, Minnesota. It is licensed for 152 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Independent LivingAlso assisted living, memory care
152 residentsLicensed capacity
State licensedAssisted living facility dementia care
From $2,815/moStarting price

Prices

Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.

CareStarting atChecked
Independent Living$2,815 /moOct 12, 2026
Assisted Living$2,815 /moOct 12, 2026
Memory Care$5,085 /moOct 12, 2026

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.
Independent Living in Minnesota typically starts at $2,100 to $3,300 a month. Based on 37 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What New Perspective White Bear Lak says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Has a separate memory care unit, wing or neighborhood. Our memory care neighborhood provides a thoughtfully designed environment that encourages familiarity, comfort, and meaningful moments throughout the day. (page, checked Oct 12, 2026)
  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • Provides transportation. Transportation (page, checked Oct 15, 2026)
  • 3 meals a day. Three meals daily, plus snacks and special events (page, checked Oct 15, 2026)
  • Pets allowed. Pet-friendly community (page, checked Oct 12, 2026)
  • Apartment types named: studio, two-bedroom. Floor plan styles (studio, one- and two-bedroom) vary by location. (page, checked Oct 12, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

1Substantiated investigations

Last evaluation: Oct 15, 2024. See the record

License

Active, 152 residents

Assisted Living Facility Dementia Care 424974, current license dated May 1, 2026. Licensee NEW PERSPECTIVE WHITE BEAR LAKE.

Nearest emergency room

2.1 miles

M Health Fairview St John'S Hospital, rated 5 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
New Perspective White Bear Lak this community152$2,815/moActive1 substantiated
Kind Hearts Assisted Living Ll1.0 mi5Not publishedActive0 substantiated
Gable Pines Senior Living1.0 mi160$4,795/moActive0 substantiated
Maplewood Meadow Assisted Living1.5 mi20Not publishedActive0 substantiated
Cerenity Residence of White Be1.7 mi65Not publishedActive0 substantiated
State inspection record1 substantiated
Last evaluation
October 15, 2024
Evaluations on record
2
Investigations substantiated
1 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (October 15, 2024, state report OE6T11)

MDH: “On October 14, 2024, through October 15, 2024, the Minnesota Department of Health conducted a survey at the above provider.”

We could not read the correction orders from this report; see the state report.

Earlier evaluations (1)
  • February 23, 2023: report IH4V11 · 16 correction orders
    Details

    Survey completed February 23, 2023: 16 correction orders

    • Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to develop and implement a staffing plan to meet the scheduled and reasonably foreseeable unscheduled needs of the residents.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a staffing plan to meet the scheduled and reasonably foreseeable unscheduled needs of the residents. This had the potential to affect all residents. [...]”

      Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”

    • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Two (2) Days
      Details

      Summary: MDH found the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control. The deficient practice had the potential to affect residents, employees, and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      MDH’s finding, as written: “Based on the interview and record review, the licensee failed to perform the monthly load test runs and weekly inspections of the emergency power generator to meet the requirements outlined under NFPA 110, (referenced under the Code of Federal Regulations, title 42, section 483.73) as part of the facility's emergency plan required under Minnesota Rules, Part 4659.0100, to ensure proper performance of the generator. This had the potential to affect all residents and staff in the facility. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment of the facility in a continuous state of good repair and operation. This has the potential to directly affect the health, safety, and well-being of all residents, visitors, and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Fourteen (14) days
      Details

      MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to provide complete content of the fire safety and evacuation plan, required training, and the minimum required employee evacuation drills. This has the potential to directly affect the safety of all residents receiving services, staff, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    Show all 16
    • Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the required eight (8) hours of dementia care training was completed for direct-care employees within 80 hours of employment start date for one of two employees (registered nurse (RN)-A).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the required eight (8) hours of dementia care training was completed for direct-care employees within 80 hours of employment start date for one of two employees (registered nurse (RN)-A). [...]”

      Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the current service plan included a signature or other authentication by the licensee or resident or resident's representative to document agreement of services to be provided for one of four residents (R2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the current service plan included a signature or other authentication by the licensee or resident or resident's representative to document agreement of services to be provided for one of four residents (R2). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to document administered medications per provider orders for one of three

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to document administered medications per provider orders for one of three residents (R4). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) documented training and competencies for unlicensed personnel ((ULP)-B)

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) documented training and competencies for unlicensed personnel ((ULP)-B) who would provide medications for residents with unplanned time away from home when a licensed nurse was not available. [...]”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were stored securely for one of four residents (R7) with medication management services.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored securely for one of four residents (R7) with medication management services. [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications included labeling with an opened-on date for one of four residents (R4). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved, or the [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) specified, in writing, specific treatment instructions for each resident and documented those instructions in the resident's record for one of four residents (R4).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) specified, in writing, specific treatment instructions for each resident and documented those instructions in the resident's record for one of four residents (R4). [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on interview and record review, the licensee's unlicensed personnel (ULP) failed to notify nursing when treatment results fell outside of written parameters for one of four residents (R4). [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to perform mitigations for the assessed hazards and vulnerabilities on the safety hazard assessment

      MDH’s finding, as written: “Based on observation, document review, and interview, the licensee failed to perform mitigations for the assessed hazards and vulnerabilities on the safety hazard assessment plan on and around the property to protect the memory care residents from harm. This has the potential to directly affect all memory care residents receiving assisted living services. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
      Details

      Summary: MDH found the licensee failed to ensure one or more persons were physically present and available 24 hours a day, seven days a week, who were responsible for responding to requests of residents for assistance in the secured dementia care (memory care) unit.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one or more persons were physically present and available 24 hours a day, seven days a week, who were responsible for responding to requests of residents for assistance in the secured dementia care (memory care) unit. This resulted in an immediate correction order issued on February 22, 2023. [...]”

      Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living with dementia care required policies and procedures were provided to four of four residents (R2, R3, R4, R5).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living with dementia care required policies and procedures were provided to four of four residents (R2, R3, R4, R5). [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    From MDH’s letter: the letter says the facility is in substantial compliance.

    Total fines assessed, as printed in the letter: $6,500.00.

Substantiated investigations (state reports)

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 152 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee NEW PERSPECTIVE WHITE BEAR LAKE
License type
Assisted Living Facility Dementia Care
License number
424974
License status
Active
Current license dated
2026-05-01
Licensed capacity
152
Licensee
NEW PERSPECTIVE WHITE BEAR LAKE
Administrator/Authorized Agent
Kate Ryg

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 2.1 mi, nursing home 1.7 mi, pharmacy 1.8 mi
Nearest hospital with an emergency room
M Health Fairview St John'S Hospital, Maplewood. 2.1 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Cerenity Care Center White Bear Lake, White Bear Lake. 1.7 miles away, straight line.
Nearest home health agency office
Mahadd Home Health Care, White Bear Lake. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walmart Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55110 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Maplewood Heights, Maplewood, 1.7 miles away, straight line (CMS rating 3 of 5 stars)
Davita Maplewood Dialysis Center, Maplewood, 2.4 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Dialysis - Roseville, Roseville, 5.3 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
24 Medicare hospices tell CMS they serve ZIP code 55110.
Suite Living Hospice, LLC, office in White Bear Lake, 1.3 miles away, straight line
Beyond Hospice, office in Oakdale, 4.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Ecumen Hospice, office in Shoreview, 5.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Fairview Health Services, Saint Paul. 9.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2026. Has the owner or operator changed recently?
  2. Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
  3. How much have prices gone up in each of the last three years?
  4. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  5. What dementia training does each caregiver get before working alone, and every year after?
  6. How do staff respond when a resident is agitated, frightened or tries to leave?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does New Perspective White Bear Lak provide?

New Perspective White Bear Lak is licensed by the state of Minnesota for independent living, assisted living, memory care in White Bear Lake, Minnesota. Its licensed capacity is 152 residents.

Does Lilisity rate New Perspective White Bear Lak?

No. We publish state licensing details for New Perspective White Bear Lak but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does New Perspective White Bear Lak cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.

How do I contact New Perspective White Bear Lak?

Use New Perspective White Bear Lak's website, npseniorliving.com/communities/white-bear-lake, or visit at 3820 Hoffman Road, White Bear Lake, MN 55110.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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