Lilisity

Assisted Living

New Dream Home Services

7816 Regent Avenue North, Brooklyn Park, MN 55443 · Map
Licensed for 5 residents · NEW DREAM HOME SERVICES LLC

State license active
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New Dream Home Services is a state-licensed assisted living community in Brooklyn Park, Minnesota. It is licensed for 5 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingCare offered
5 residentsLicensed capacity
State licensedAssisted living facility
$2,500 to $4,400/moTypical assisted living start in Hennepin County, from 18 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Jul 2, 2025. See the record

License

Active, 5 residents

Assisted Living Facility 425887, current license dated Jul 20, 2026. Licensee NEW DREAM HOME SERVICES LLC.

Nearest emergency room

6.1 miles

North Memorial Health Hospital, rated 1 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
New Dream Home Services this community5Not publishedActive0 substantiated
Pleasant Light0.1 mi5Not publishedActive0 substantiated
Hopeville Homes, 4925 78th Lane North0.1 mi5Not publishedActive0 substantiated
M3 Home Services0.1 mi5Not publishedActive0 substantiated
Care Suite Healthcare Services0.1 mi5Not publishedActive0 substantiated
State inspection record0 substantiated
Last evaluation
July 2, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (July 2, 2025, state report 6OC711)

MDH: “On July 1, 2025, through July 2, 2025, the Minnesota Department of Health conducted an initial survey at the above provider, and the following correction orders are issued.”

Survey completed July 2, 2025: 6 correction orders

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Minnesota Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC) which included a TB history and symptom screening upon hire, and baseline Tuberculin Skin Testing (TST) or TB blood testing, no greater than 90 days prior to hire date for two of two employees (registered nurse (RN)-C, unlicensed personnel (ULP)-D).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Minnesota Department of Health (MDH) and the Centers for Disease Control and Prevention (CDC) which included a TB history and symptom screening upon hire, and baseline Tuberculin Skin Testing (TST) or TB blood testing, no greater than 90 days prior to hire date for two of two employees (registered nurse (RN)-C, unlicensed [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to have a written emergency preparedness (EP) plan that included all required content.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have a written emergency preparedness (EP) plan that included all required content. This had the potential to affect all residents, staff and visitors. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to provide smoke alarms that functioned and were interconnected so that the actuation of one alarm caused all alarms in the dwelling unit to actuate.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms that functioned and were interconnected so that the actuation of one alarm caused all alarms in the dwelling unit to actuate. The deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain fire extinguishers as required throughout the facility.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain fire extinguishers as required throughout the facility. This deficient condition had the ability to affect all staff, visitors, and residents. [...]”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 1530: 144G.64 (a) (1-2) Training in Dementia, Mental Illness, and De- Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure direct care staff received the required 2 hours of initial training on mental illness and de-escalation topics within 160 hours of start date for one of two employees (unlicensed personnel (ULP)-D).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure direct care staff received the required 2 hours of initial training on mental illness and de-escalation topics within 160 hours of start date for one of two employees (unlicensed personnel (ULP)-D). [...]”

    Rule cited: “(a) All assisted living facilities must meet the following dementia care, mental illness, and de-escalation training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on dementia topics specified under [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): No orders were issued for this inspection report.

Fines assessed by MDH

  • Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
  • Tag 780 (144g.45 Subd. 2 (a) (1) - Fire Protection And Physical Environment): $500.00

Total fines assessed, as printed in the letter: $1,000.00.

Earlier evaluations (1)
  • September 13, 2023: report 7JXO11 · 54 correction orders
    Details

    Survey completed March 5, 2024: 16 correction orders

    • Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”

    • Tag 460: 144G.41 Subdivision 1 Minimum requirements (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(5) provide a means for residents to request assistance for health and safety needs 24 hours per day, seven days per week; (6) allow residents the ability to furnish and decorate the resident's unit within the terms of the assisted living contract; (7) permit [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and email contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    Show all 16
    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 950: 144G.50 Subd. 3 Designation of representative (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

    • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

    • Tag 1610: 144G.70 Subd. 2 (a-b) Initial reviews, assessments, and monitoring (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    Survey completed December 11, 2023: 18 correction orders

    • Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”

    • Tag 460: 144G.41 Subdivision 1 Minimum requirements (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(5) provide a means for residents to request assistance for health and safety needs 24 hours per day, seven days per week; (6) allow residents the ability to furnish and decorate the resident's unit within the terms of the assisted living contract; (7) permit [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and email contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    Show all 18
    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills. This had the potential to directly affect all residents, staff, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 820: 144G.45 Subd. 2 (g) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
      Details

      Summary: MDH found the licensee failed to ensure the physical facility elements did not constitute a distinct hazard to life.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure the physical facility elements did not constitute a distinct hazard to life. The licensee failed to provide an unobstructed path of egress from each main-level sleeping room. This had the potential to affect all residents, staff, and visitors because timely evacuation would not be possible in the event of a fire or other life-threatening emergency. [...]”

      Rule cited: “(g) Existing construction or elements, including assisted living facilities that were registered as housing with services establishments under chapter 144D prior to August 1, 2021, shall be permitted to continue in use provided such use does not constitute a [...]”

    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 950: 144G.50 Subd. 3 Designation of representative (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited (re-issued) scope/level letter C
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1060: 144G.52 Subd. 9 Emergency relocation (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

    • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

    • Tag 1610: 144G.70 Subd. 2 (a-b) Initial reviews, assessments, and monitoring (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter D
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    Survey completed September 13, 2023: 20 correction orders

    • Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services Level 1, widespread scope, scope/level letter C · correction period: Twenty-One
      Details

      Summary: MDH found the licensee failed to ensure the uniform checklist disclosure of services (UDALSA) accurately reflected services provided by the licensee.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the uniform checklist disclosure of services (UDALSA) accurately reflected services provided by the licensee. This had the potential to affect all residents and potential residents searching for appropriate residential placement. [...]”

      Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”

    • Tag 460: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide a means for residents to request assistance for health and safety needs twenty-four hours a day, seven days a week.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide a means for residents to request assistance for health and safety needs twenty-four hours a day, seven days a week. This had the potential to affect all residents. [...]”

      Rule cited: “(5) provide a means for residents to request assistance for health and safety needs 24 hours per day, seven days per week; (6) allow residents the ability to furnish and decorate the resident's unit within the terms of the assisted living contract; (7) permit [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to post the required information related to their grievance procedure and the Office of Health Facility Complaints (OHFC) contact information at the Minnesota Department of Health (MDH).

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the required information related to their grievance procedure and the Office of Health Facility Complaints (OHFC) contact information at the Minnesota Department of Health (MDH). [...]”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and email contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-one
      Details

      Summary: MDH found the licensee failed to support protection and safety by not posting the 911 emergency phone number near their house phone and in the commons area.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to support protection and safety by not posting the 911 emergency phone number near their house phone and in the commons area. [...]”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    Show all 20
    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure tuberculosis (TB) symptom screening and testing was completed at the time of hire, or within 90-days prior to the date of hire, for one of two employees (licensed assisted living director/clinical nurse supervisor (LALD/CNS) -B).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure tuberculosis (TB) symptom screening and testing was completed at the time of hire, or within 90-days prior to the date of hire, for one of two employees (licensed assisted living director/clinical nurse supervisor (LALD/CNS) -B). [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to develop a written emergency preparedness plan (EPP) with all the required content and post an emergency disaster plan prominently.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop a written emergency preparedness plan (EPP) with all the required content and post an emergency disaster plan prominently. This had the potential to affect all residents, staff, and visitors. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide smoke alarms in bedroom #1.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms in bedroom #1. This deficient condition had the ability to affect all staff and residents. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to maintain the physical environment, including bedroom #4 egress window in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment, including bedroom #4 egress window in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents. This deficient condition had the potential to affect some staff, one resident, and visitors. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop a fire safety and evacuation plan with the required elements, and failed to conduct required evacuation drills.

      MDH’s finding, as written: “Based on a record review and interview, the licensee failed to develop a fire safety and evacuation plan with the required elements, and failed to conduct required evacuation drills. This had the potential to affect all staff, residents, and visitors. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 820: 144G.45 Subd. 2 (g) Fire protection and physical environment Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure physical facility elements did not constitute a distinct hazard to life. The licensee failed to provide resident bedrooms # 2, and #3 with the minimum window opening meeting the minimum state standard for egress. This affected the occupied resident bedrooms #2 and #3 on the upper floor. [...]”

      Rule cited: “(g) Existing construction or elements, including assisted living facilities that were registered as housing with services establishments under chapter 144D prior to August 1, 2021, shall be permitted to continue in use provided such use does not constitute a [...]”

    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with all required content for two of two residents (R2 and R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with all required content for two of two residents (R2 and R3). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large [...]”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 950: 144G.50 Subd. 3 Designation of representative Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to offer the opportunity to identify a designated representative for two of two residents (R2 and R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the opportunity to identify a designated representative for two of two residents (R2 and R3). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident for two of two residents (R2 and R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living contract did not include language waiving the facility's liability for health, safety, or personal property of a resident for two of two residents (R2 and R3). [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide a written notice with required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care (OOLTC) of the emergency relocation for one of two residents (R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care (OOLTC) of the emergency relocation for one of two residents (R2). [...]”

      Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

    • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide a nurse supervisor with eight hours of required annual dementia care training within 120 hours of their start date for one of two supervisors of direct care staff (licensed assisted living director/clinical nurse supervisor (LALD/CNS) -B).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide a nurse supervisor with eight hours of required annual dementia care training within 120 hours of their start date for one of two supervisors of direct care staff (licensed assisted living director/clinical nurse supervisor (LALD/CNS) -B). [...]”

      Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

    • Tag 1610: 144G.70 Subd. 2 (a-b) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to a conduct a nursing assessment by a registered nurse (RN) of the physical and cognitive needs for one of two residents (R2) on or before the admission date.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to a conduct a nursing assessment by a registered nurse (RN) of the physical and cognitive needs for one of two residents (R2) on or before the admission date. [...]”

      Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were administered as prescribed for one of two residents (R2).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure medications were administered as prescribed for one of two residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to obtain a current written or electronically recorded prescription for all prescribed medications prior to initiating medication administration for one of two residents (R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to obtain a current written or electronically recorded prescription for all prescribed medications prior to initiating medication administration for one of two residents (R3). [...]”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to maintain storage of all medications in a securely locked location for one of two residents (R2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to maintain storage of all medications in a securely locked location for one of two residents (R2). [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    MDH letters in this report

    • April 3, 2024: Notice Of Removal Of Conditional License
    • January 30, 2024: Notice Of Provisional Extension And Conditional License
    • October 26, 2023: Notice Of Provisional Extensionandconditionalicense

    From MDH’s letter: the letter says the facility is not in substantial compliance.

    Total fines assessed, as printed in the letter: $1,000.00.

    Total potential fines, as printed in the letter: $3,000.00.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 5 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee NEW DREAM HOME SERVICES LLC
License type
Assisted Living Facility
License number
425887
License status
Active
Current license dated
2026-07-20
Licensed capacity
5
Licensee
NEW DREAM HOME SERVICES LLC
Administrator/Authorized Agent
Theresa Rice

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 6.1 mi, nursing home 0.9 mi, pharmacy 0.6 mi
Nearest hospital with an emergency room
North Memorial Health Hospital, Robbinsdale. 6.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
Nearest Medicare nursing home
Saint Therese at Oxbow Lake, Brooklyn Park. 0.9 miles away, straight line.
Nearest home health agency office
Sefertt Health Care LLC, Brooklyn Park. 1.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55443 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fresenius Kidney Care Brooklyn Center, Brooklyn Center, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita New Hope Dialysis Center, New Hope, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita East River Road Dialysis, Fridley, 3.9 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
28 Medicare hospices tell CMS they serve ZIP code 55443.
Serenity Hospice Homes LLC, office in Brooklyn Park, 2.2 miles away, straight line
North Memorial Home Hlth Hospc, office in Robbinsdale, 5.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mary T Hospice, office in Coon Rapids, 6.4 miles away, straight line
Nearest geriatric medicine practice
Hennepin Healthcare System Inc, Brooklyn Park. 0.6 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk very low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: inland flooding relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2026. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. Who is here at night? Are they awake, or asleep and on call?
  4. Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
  5. Is it one flat rate, or does it rise with care needs?
  6. Can you help someone who needs two people to move, or a mechanical lift?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does New Dream Home Services provide?

New Dream Home Services is licensed by the state of Minnesota for assisted living in Brooklyn Park, Minnesota. Its licensed capacity is 5 residents.

Does Lilisity rate New Dream Home Services?

No. We publish state licensing details for New Dream Home Services but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does New Dream Home Services cost?

Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. New Dream Home Services does not publish its prices.

How do I contact New Dream Home Services?

Visit New Dream Home Services at 7816 Regent Avenue North, Brooklyn Park, MN 55443.

Choosing a small care homeOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid