Assisted Living
Kingsway Healthcare Services
9248 Queens Garden North, Brooklyn Park, MN 55443 · Map
Licensed for 5 residents · KINGSWAY HEALTHCARE SVCS LLC
Kingsway Healthcare Services is a state-licensed assisted living community in Brooklyn Park, Minnesota. It is licensed for 5 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 5 residents
Assisted Living Facility 422516, current license dated Oct 1, 2025. Licensee KINGSWAY HEALTHCARE SVCS LLC.
Nearest emergency room
4.5 miles
Mercy Hospital, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Kingsway Healthcare Services this community | 5 | Not published | Active | 0 substantiated | |
| Accelerated Healthcare Assiste | 0.1 mi | 5 | Not published | Active | 0 substantiated |
| First Choice Nursing Services, 91st Crescent North | 0.2 mi | 4 | Not published | Active | 0 substantiated |
| Crystal Edge | 0.2 mi | 5 | Not published | Active | 0 substantiated |
| First Choice Nursing Services, 92nd Crescent | 0.2 mi | 4 | Not published | Active | 0 substantiated |
State inspection record0 substantiated
- Last evaluation
- June 27, 2024
- Evaluations on record
- 1
- Investigations substantiated
- 0 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 2 kept 3 years
Most recent evaluation (June 27, 2024, state report RY4M11)
MDH: “On June 24, 2024, through June 27, 2024, the Minnesota Department of Health conducted a survey at the above provider, and the following correction orders are issued.”
Survey completed June 27, 2024: 12 correction orders
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”
- Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to post the required information related to the grievance procedure and contact information for the Offices of Ombudsman for Long-Term Care and Mental Health and Developmental Disabilities.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to post the required information related to the grievance procedure and contact information for the Offices of Ombudsman for Long-Term Care and Mental Health and Developmental Disabilities. This had the potential to affect all the licensee's current residents, staff, and visitors. [...]”
Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and email contact information for the individuals who are responsible for handling resident grievances. [...]”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop an individual abuse prevention plan (IAPP) with the required content for one of one resident (R2).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop an individual abuse prevention plan (IAPP) with the required content for one of one resident (R2). This practice resulted in a level two violation (a violation that did not harm a client's health or safety but had the potential to have harmed a client's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to post required content to include the 911 emergency number in common areas.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to post required content to include the 911 emergency number in common areas. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”
- Tag 650: 144G.42 Subd. 8 Employee records Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to document a completed TB baseline screening at time of hire for one of one employee (unlicensed personnel (ULP)-D).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to document a completed TB baseline screening at time of hire for one of one employee (unlicensed personnel (ULP)-D). [...]”
Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
Show all 12
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all the required content.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to have a written emergency preparedness plan (EPP) with all the required content. This had the potential to affect all visitors, employees, and residents. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide smoke alarms inside all sleeping rooms throughout the facility.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms inside all sleeping rooms throughout the facility. This deficient condition had the ability to affect all staff and residents. [...]”
Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”
- Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to maintain the portable fire extinguishers.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 830: 144G.45 Subd. 3 Local laws apply Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE · fine: $3,000.00 assessed
Details
Summary: MDH found the licensee failed to follow applicable
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to follow applicable state and local laws, regulations, standards, ordinances, and codes related to smoking for one of one resident (R3). [...]”
Rule cited: “Assisted living facilities shall comply with all applicable state and local governing laws, regulations, standards, ordinances, and codes for fire safety, building, and zoning requirements.”
- Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a written notice with the required content for an emergency relocation to the Office of Long-Term Care (OOLTC) for one of one resident (R4) who had an emergency relocation.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with the required content for an emergency relocation to the Office of Long-Term Care (OOLTC) for one of one resident (R4) who had an emergency relocation. [...]”
Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”
- Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff, and any visitors to the facility.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the required notice was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all current residents in the assisted living facility, staff, and any visitors to the facility. [...]”
Rule cited: “(a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The facility is responsible for [...]”
Fines assessed by MDH
- Tag 830 (144g.45 Subd. 3 - Local Laws Apply): $3,000.00
Total fines assessed, as printed in the letter: $3,000.00.
Unsubstantiated investigations (2)
- December 29, 2023 · report HL356646505M · MDH finding: Not Substantiated
Details
Allegation, as written: “It is alleged the facility neglected the resident, when staff failed to assess the resident after the resident reported methamphetamine use, a seizure, and fall with head injury.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The resident's plan of care was followed, and staff immediately responded to a report of a change in the resident's condition.”
Action taken by facility: “Facility staff responded to the resident's report of a change in condition and nursing staff completed a follow-up assessment of the incident, fall, and injury.”
Action taken by MDH: “No further action taken at this time.”
Survey completed November 15, 2023: 2 correction orders
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed based on an individual's susceptibility to abuse for one of four residents (R1) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed based on an individual's susceptibility to abuse for one of four residents (R1) with records reviewed. [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 2350: 144G.91 Subd. 7 Courteous treatment Level 3, isolated scope, scope/level letter G · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of four residents (R1) was treated with courtesy and respect when an unlicensed personnel (ULP)-C took R1's personal property, bit R1 during a physical altercation and locked R1 out of the facility while calling 911.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of four residents (R1) was treated with courtesy and respect when an unlicensed personnel (ULP)-C took R1's personal property, bit R1 during a physical altercation and locked R1 out of the facility while calling 911. [...]”
Rule cited: “Residents have the right to be treated with courtesy and respect, and to have the resident's property treated with respect”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D
- December 29, 2023 · report HL356648928M · MDH finding: Not Substantiated
Details
Allegation, as written: “An unlicensed personnel/alleged perpetrator (AP) abused resident when she bit a resident after taking the resident's property, then locked the resident out of the facility while the AP called 911.”
“The Minnesota Department of Health determined abuse was not substantiated.”
Summary: MDH looked into an allegation and found: abuse not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was not substantiated. After the unlicensed personnel/alleged perpetrator (AP) grabbed the resident's smoking vape inhaler, a physical altercation ensued, and the AP bit the resident in self-defense. The AP then contacted emergency medical services (EMS) and facility management, and the resident was transported to the hospital for evaluation.”
Action taken by facility: “A facility incident report was completed by facility staff and the AP, and a follow-up assessment of the resident's injury was completed by facility nursing staff. The incident was reported to state agency and staff were re-trained on de-escalation tools, incident reporting, and resident rights. The AP is no longer employed at the facility.”
Action taken by MDH: “The facility was found to be in noncompliance.”
Survey completed November 15, 2023: 2 correction orders
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D
Details
Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed based on an individual's susceptibility to abuse for one of four residents (R1) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed based on an individual's susceptibility to abuse for one of four residents (R1) with records reviewed. [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 2350: 144G.91 Subd. 7 Courteous treatment Level 3, isolated scope, scope/level letter G · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of four residents (R1) was treated with courtesy and respect when an unlicensed personnel (ULP)-C took R1's personal property, bit R1 during a physical altercation and locked R1 out of the facility while calling 911.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of four residents (R1) was treated with courtesy and respect when an unlicensed personnel (ULP)-C took R1's personal property, bit R1 during a physical altercation and locked R1 out of the facility while calling 911. [...]”
Rule cited: “Residents have the right to be treated with courtesy and respect, and to have the resident's property treated with respect”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 5 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee KINGSWAY HEALTHCARE SVCS LLC
- License type
- Assisted Living Facility
- License number
- 422516
- License status
- Active
- Current license dated
- 2025-10-01
- Licensed capacity
- 5
- Licensee
- KINGSWAY HEALTHCARE SVCS LLC
- County
- Hennepin County
- Administrator/Authorized Agent
- Saramaya Kanu
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.5 mi, nursing home 0.8 mi, pharmacy 1.0 mi
- Nearest hospital with an emergency room
- Mercy Hospital, Coon Rapids. 4.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Saint Therese at Oxbow Lake, Brooklyn Park. 0.8 miles away, straight line.
- Nearest home health agency office
- Aspen Home Health Care Inc, Brooklyn Park. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Cub Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55443 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis - North Suburban, Coon Rapids, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Fresenius Kidney Care Brooklyn Center, Brooklyn Center, 4.3 miles away, straight line (CMS rating 3 of 5 stars)
Davita Mississippi Gateway Dialysis, Coon Rapids, 4.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 55443.
Serenity Hospice Homes LLC, office in Brooklyn Park, 1.6 miles away, straight line
Mary T Hospice, office in Coon Rapids, 4.7 miles away, straight line
North Memorial Home Hlth Hospc, office in Robbinsdale, 7.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Hennepin Healthcare System Inc, Brooklyn Park. 2.1 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2025. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Kingsway Healthcare Services provide?
Kingsway Healthcare Services is licensed by the state of Minnesota for assisted living in Brooklyn Park, Minnesota. Its licensed capacity is 5 residents.
Does Lilisity rate Kingsway Healthcare Services?
No. We publish state licensing details for Kingsway Healthcare Services but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Kingsway Healthcare Services cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. Kingsway Healthcare Services does not publish its prices.
How do I contact Kingsway Healthcare Services?
Visit Kingsway Healthcare Services at 9248 Queens Garden North, Brooklyn Park, MN 55443.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid