Assisted Living
Keystone Bluffs Assisted Livin
2528 Trinity Road, Duluth, MN 55811 · Map
Licensed for 100 residents · KEYSTONE BLUFFS ASSISTED LIVING
Keystone Bluffs Assisted Livin is a state-licensed assisted living community in Duluth, Minnesota. It is licensed for 100 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Keystone Bluffs Assisted Livin says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 100 residents
Assisted Living Facility 423569, current license dated Jan 1, 2026. Licensee KEYSTONE BLUFFS ASSISTED LIVING.
Nearest emergency room
2.2 miles
Essentia Health St Mary'S Medical Center, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Keystone Bluffs Assisted Livin this community | 100 | Not published | Active | 2 substantiated | |
| Elysian Senior Homes of Duluth | 0.5 mi | 40 | Not published | Active | 1 substantiated |
| Beehive Homes of Duluth | 1.1 mi | 41 | Not published | Active | 1 substantiated |
| Duluth Heights Lodge Senior Li | 1.6 mi | 90 | $4,960/mo | Active | 1 substantiated |
| Heritage Haven | 1.6 mi | 33 | Not published | Active | 3 substantiated |
State inspection record2 substantiated
- Last evaluation
- December 11, 2024
- Evaluations on record
- 2
- Investigations substantiated
- 2 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 2 kept 3 years
Most recent evaluation (December 11, 2024, state report 963511)
MDH: “On December 9, 2024, through December 11, 2024, the Minnesota Department of Health conducted a full survey at the above provider.”
Survey completed December 11, 2024: 24 correction orders
- Tag 340: 144G.30 Subd. 5 Correction orders Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
Details
Summary: MDH found the licensee failed to have sufficient documentation with actions taken to comply with the correction orders for a survey completed on November 3, 2021.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to have sufficient documentation with actions taken to comply with the correction orders for a survey completed on November 3, 2021. [...]”
Rule cited: “(a) A correction order may be issued whenever the commissioner finds upon survey or during a complaint investigation that a facility, a managerial official, an agent of the facility, or staff of the facility is not in compliance with this chapter. [...]”
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure an evaluation was conducted at least twice a year, of the appropriateness of staffing levels in the facility.
MDH’s finding, as written: “Based on observation, interview, and document review, the licensee failed to ensure an evaluation was conducted at least twice a year, of the appropriateness of staffing levels in the facility. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure infection control standards were followed by one of two unlicensed personnel (ULP)-F while providing direct care to residents.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure infection control standards were followed by one of two unlicensed personnel (ULP)-F while providing direct care to residents. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 650: 144G.42 Subd. 8 (a) Staff records Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure employee records contained required content for one of three employees (clinical nurse supervisor (CNS-C).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employee records contained required content for one of three employees (clinical nurse supervisor (CNS-C). [...]”
Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
Show all 24
- Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to maintain a tuberculosis (TB) prevention and control program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC). The licensee failed to complete a TB risk assessment annually. This had the potential to affect all residents. [...]”
Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to have a written emergency preparedness plan (EPP) with all the required content and failed to post an emergency preparedness plan prominently.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to have a written emergency preparedness plan (EPP) with all the required content and failed to post an emergency preparedness plan prominently. This had the potential to affect all residents, staff and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to keep the facility in compliance with the Minnesota Fire Code.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to keep the facility in compliance with the Minnesota Fire Code. The deficient conditions have the ability to affect all staff and residents. [...]”
Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”
- Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) provided written instructions in the resident's record for the delegated task provided by the unlicensed personnel (ULP) for one of one resident (R10) whose delegated task included catheter care.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) provided written instructions in the resident's record for the delegated task provided by the unlicensed personnel (ULP) for one of one resident (R10) whose delegated task included catheter care. [...]”
Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”
- Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure two of two employees, (unlicensed personnel (ULP)-D, ULP-F) received the required amount of dementia care training in the required time frame.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure two of two employees, (unlicensed personnel (ULP)-D, ULP-F) received the required amount of dementia care training in the required time frame. [...]”
Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”
- Tag 1560: 144G.64 (a, b, c) TRAINING IN DEMENTIA CARE REQUIRED Level 2, widespread scope, scope/level letter F · correction period: Twenty-One
Details
Summary: MDH found the licensee failed to ensure dementia training included all the required content for two of two employees, unlicensed personnel (ULP)-D, ULP-F.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure dementia training included all the required content for two of two employees, unlicensed personnel (ULP)-D, ULP-F. [...]”
Rule cited: “(5) new employees may satisfy the initial training requirements by producing written proof of previously completed required training within the past 18 months. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure service plans were revised/implemented as required for three of four residents (R10, R14, R20).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure service plans were revised/implemented as required for three of four residents (R10, R14, R20). In addition, the licensee failed to ensure service plans were authenticated to confirm agreement of the services to be provided for two of four residents (R17, R18). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management reassessment for one of three residents (R17) who received medication management services.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management reassessment for one of three residents (R17) who received medication management services. [...]”
Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”
- Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure prior to delegating the nursing task of medication administration, unlicensed personnel (ULP-F) demonstrated competency for administering medication.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure prior to delegating the nursing task of medication administration, unlicensed personnel (ULP-F) demonstrated competency for administering medication. In addition, the licensee failed to ensure the registered nurse (RN) prepared in writing specific instructions for each resident and documented those instructions for three of four residents (R16, R10, R2). [...]”
Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”
- Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of two unlicensed personnel (ULP)-D followed registered nurse (RN) written instructions for two of two residents (R2, R17).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of two unlicensed personnel (ULP)-D followed registered nurse (RN) written instructions for two of two residents (R2, R17). Additionally, the licensee failed to ensure medications were administered as ordered for three of three residents (R17, R20, R18). Further, the licensee failed to ensure manufacturer's instruction were followed for one of three residents (R17) who received medication management services. [...]”
Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of four medication carts was secured (medication cart 200).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of four medication carts was secured (medication cart 200). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were maintained bearing the original prescription label with legible information, including the expiration date, for time sensitive medications for four of four medication carts: 100, 200, 400, 300 & 500 (combined into one cart).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were maintained bearing the original prescription label with legible information, including the expiration date, for time sensitive medications for four of four medication carts: 100, 200, 400, 300 & 500 (combined into one cart). In addition, the licensee failed to monitor for expired medication for one of ten residents (R10). [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop and implement a treatment or therapy management plan to include all required content for one of three residents (R18) who had treatments managed by the facility.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a treatment or therapy management plan to include all required content for one of three residents (R18) who had treatments managed by the facility. [...]”
Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”
- Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure instructions, specified in writing for each resident, and documented those instructions in the resident's record for three of three residents (R10, R14, R16) receiving treatments.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure instructions, specified in writing for each resident, and documented those instructions in the resident's record for three of three residents (R10, R14, R16) receiving treatments. [...]”
Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”
- Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure treatments or therapies were administered as prescribed for two of three residents (R10, R17) with health monitoring managed by the provider.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure treatments or therapies were administered as prescribed for two of three residents (R10, R17) with health monitoring managed by the provider. [...]”
Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of oxygen for one of two residents (R18) with an oxygen tank.
MDH’s finding, as written: “The licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of oxygen for one of two residents (R18) with an oxygen tank. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2320: 144G.91 Subd. 4 (b) Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards by three of three employees, (unlicensed personnel (ULP)-D, ULP-E, registered nurse (RN)-G) during medication administration for R18.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards by three of three employees, (unlicensed personnel (ULP)-D, ULP-E, registered nurse (RN)-G) during medication administration for R18. In addition, the licensee failed to ensure a care plan was followed by three of three employees, (ULP-D, ULP-E, RN-G) for R18. [...]”
Rule cited: “(b) Residents have the right to receive health care and other assisted living services with continuity from people who are properly trained and competent to perform their duties and in sufficient numbers to adequately provide the services agreed to in the [...]”
- Tag 2350: 144G.91 Subd. 7 Courteous treatment Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the facility failed to ensure one of two residents (R10) was treated with dignity and respect when R10's urinary drainage bag was exposed in common areas.
MDH’s finding, as written: “Based on observation, interview, and record review, the facility failed to ensure one of two residents (R10) was treated with dignity and respect when R10's urinary drainage bag was exposed in common areas. [...]”
Rule cited: “Residents have the right to be treated with courtesy and respect, and to have the resident's property treated with respect”
- Tag 2430: 144G.91 Subd. 15 Confidentiality of records Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to ensure resident's personal health and medical information was kept private. This had the potential to affect all residents residing at the assisted living facility. [...]”
Rule cited: “(a) Residents have the right to have personal, financial, health, and medical information kept private, to approve or refuse release of information to any outside party, and to be advised of the assisted living facility's policies and procedures regarding [...]”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Earlier evaluations (1)
- November 3, 2021: report 8Q3S11 · 13 correction orders
Details
Survey completed November 3, 2021: 13 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the staffing plan included all the required components.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the staffing plan included all the required components. This had the potential to affect all 84 residents and staff. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, pattern scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This had the potential to affect the licensee's 84 residents receiving assisted living services. [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”
- Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to engage in and maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in and maintain documentation of quality management activity appropriate to the size and relevant to the type of services provided by the assisted living. This had the potential to affect all 84 residents receiving assisted living services. [...]”
Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”
- Tag 650: 144G.42 Subd. 8 Employee records Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure employee records included a background study for one of four employees (unlicensed personnel (ULP)-I; included a license for one of one (licensed practical nurse (LPN)-G; and included a job description for one of four employees (ULP-J) with records reviewed.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure employee records included a background study for one of four employees (unlicensed personnel (ULP)-I; included a license for one of one (licensed practical nurse (LPN)-G; and included a job description for one of four employees (ULP-J) with records reviewed. [...]”
Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to have a written emergency disaster plan with all required content.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to have a written emergency disaster plan with all required content. This had the potential to affect all 84 residents receiving assisted living services. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
Show all 13
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide the required training and drills for fire safety and evacuation.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide the required training and drills for fire safety and evacuation. This had the potential to directly affect all 84 residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 950: 144.50 Subd. 3 Designation of representative Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to offer the resident the opportunity to identify a designated representative in writing for two of five residents (R1 and R2) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the resident the opportunity to identify a designated representative in writing for two of five residents (R1 and R2) with records reviewed. [...]”
Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”
- Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure one of three employees (unlicensed personnel (ULP)-I received the required amount of dementia care training.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of three employees (unlicensed personnel (ULP)-I received the required amount of dementia care training. [...]”
Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”
- Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide care and services according to one of one residents (R4) medication management plan related to the set up of medications by unlicensed personnel (ULP)-E.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to one of one residents (R4) medication management plan related to the set up of medications by unlicensed personnel (ULP)-E. [...]”
Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure all medications were securely locked in substantially constructed compartments; permit only authorized personnel access; and failed to ensure medications were stored according to manufactures recommendations.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure all medications were securely locked in substantially constructed compartments; permit only authorized personnel access; and failed to ensure medications were stored according to manufactures recommendations. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
Details
Summary: MDH found the licensee failed to ensure medications were not used beyond the expiration date.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were not used beyond the expiration date. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide documentation in the client's record regarding the disposition of medication to include the medication strength, prescription number, quantity, date of disposition, and names of staff and other individuals involved in the disposition for one of one discharged resident (R7) with records reviewed.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide documentation in the client's record regarding the disposition of medication to include the medication strength, prescription number, quantity, date of disposition, and names of staff and other individuals involved in the disposition for one of one discharged resident (R7) with records reviewed. [...]”
Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”
- Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
Details
MDH’s finding, as written: “Based on observation and interview the licensee failed to ensure the required notice to visitors was posted at the main entry way of the establishment to display statutory language to disclose electronic monitoring activity, potentially affecting all 84 current clients, staff, and visitors. [...]”
Rule cited: “Subd. 8.Notice to visitors. (a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The [...]”
From MDH’s letter: no immediate fines.
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Substantiated investigations (state reports)
- July 6, 2026 · report HL294562942M · MDH finding: Substantiated, facility responsibility
Details
Allegation, as written: “Two residents (Resident #1, and Resident #2) were neglected when the facility failed to provide necessary care, services, and interventions, to help prevent new and worsening pressure ulcers.”
“The Minnesota Department of Health determined neglect was substantiated.”
Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for neglect. Resident #1 was neglected when the facility failed to implement orders for pressure ulcer wound care, and pain management. Resident #1 was transferred to the Emergency Department (ED) with uncontrolled pain and admitted to the hospital. After Resident #1 was re-admitted to the facility they failed to ensure care and services were provided causing the pressure ulcer to worsen. Resident #2 who had an indwelling urinary catheter to help promote pressure ulcer healing, was neglected when the facility failed to provide catheter care as scheduled based on a standard of practice and failed to implement/provide wound care and repositioning as ordered. Resident #2 required hospitalization for treatment of pressure ulcer and urinary tract infections. [...]”
Action taken by facility: “The facility indicated they were auditing resident records, providing staff education, and making changes to ensure resident needs were met.”
Action taken by MDH: “The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”
Survey completed May 27, 2026: 4 correction orders
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E
Details
MDH’s finding, as written: “Based on interview and record review the licensee failed to ensure accurate assessment and ongoing wound assessment/monitoring was completed as needed based on changes in the resident's needs for two of two resident's (R1 and R2). [...]”
Rule cited: “(a) Residents who are not receiving any assisted living services shall not be required to undergo an initial nursing assessment. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, pattern scope, scope/level letter E
Details
MDH’s finding, as written: “Based on record review and interview the licensee failed to ensure 2 of 2 residents (R1 and R2) service plans included accurate up to date current description of the service to be provided, and frequency of each service according to the residents assessment, preferences, and providers orders. [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, pattern scope, scope/level letter H
Details
MDH’s finding, as written: “Based on interview and record review the licensee failed to provide appropriate care and services based on resident needs and according to and up-to date service plan subject to accepted health care standards for 2 of 2 residents (R1 and R2) reviewed for maltreatment with pressure ulcer wound care. Actual harm occurred for both R1 and R2 reviewed. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the licensee failed to ensure two of two residents reviewed (R1 and R2) were free from maltreatment.
MDH’s finding, as written: “The licensee failed to ensure two of two residents reviewed (R1 and R2) were free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, pattern scope, scope/level letter E
- January 22, 2024 · report HL294568465M · MDH finding: Substantiated, facility responsibility
Details
Allegation, as written: “The facility neglected a resident when they failed to provide care, services, and supervision to prevent falls. The resident had several falls in two days and sustained a distal femur fracture.”
“The Minnesota Department of Health determined neglect was substantiated.”
“The facility was responsible for the maltreatment.”
Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. The resident had several falls over a two-day period and complained of pain and staff noted swelling in the resident right knee. The resident was not provided care and services according to the resident's specific needs including toileting, incontinence care, and supervision at the time of the falls. An X-ray was obtained four days after the resident's last fall. The resident was diagnosed with a distal femur fracture and admitted to the hospital for pain management.”
Action taken by facility: “When the resident was readmitted to the facility from the hospital, services including every two-hour repositioning and incontinence care were implemented.”
Action taken by MDH: “The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”
Survey completed December 12, 2023: 2 correction orders
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to provide appropriate care, services, and supervision for one of one residents (R1) with recurring falls.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide appropriate care, services, and supervision for one of one residents (R1) with recurring falls. The resident record lacked documentation of appropriate interventions implemented to help prevent recurring falls and injury. The resident had several falls in two days. The licensee failed to ensure an X-ray was obtained timely as ordered to assess the resident's pain and swelling after the falls occurred. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the licensee failed to ensure one of one residents (R1) reviewed was free from maltreatment.
MDH’s finding, as written: “Based on observations, interviews, and document review, the licensee failed to ensure one of one residents (R1) reviewed was free from maltreatment. R1 was neglected. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, isolated scope, scope/level letter G · correction period: Two (2) days
Unsubstantiated investigations (2)
- March 24, 2026 · report HL294567422M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when she fell in her bathroom while transferring from the toilet to her wheelchair.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. Although the resident fell, the error was an isolated incident, and no harm occurred to the resident.”
Action taken by facility: “The facility initiated an internal investigation and re-educated all staff members on fall procedures, including reporting requirements, notifying a nurse prior to assisting a resident up, requiring a minimum of two people to help a resident off the floor, and clarifying that lowering a resident to the floor is considered a fall. The facility also updated the resident's care plan.”
Action taken by MDH: “No further action taken at this time.”
Survey completed January 22, 2026: no correction orders issued.
- August 4, 2025 · report HL294563823M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected the resident when staff failed to follow the resident's plan of care. The resident was found deceased on the floor next to his bed.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. Although unlicensed personnel, the alleged perpetrator (AP) failed to document services provided to the resident during the overnight shift prior to the resident being found deceased, there was not a preponderance of evidence to support that failure caused the resident's death. At the time, the resident was on hospice services and at the end of his life. The resident's cause of death was related to heart conditions and the manner of death was natural.”
Action taken by facility: “Leadership reeducated staff on expectations of documenting services provided and said staff documentation has since improved. The AP is no longer employed at the facility.”
Action taken by MDH: “cc The Office of Ombudsman for Long Term Care The Office of Ombudsman for Mental Health and Developmental Disabilities”
Survey completed July 10, 2025: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 100 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee KEYSTONE BLUFFS ASSISTED LIVING
- License type
- Assisted Living Facility
- License number
- 423569
- License status
- Active
- Current license dated
- 2026-01-01
- Licensed capacity
- 100
- Licensee
- KEYSTONE BLUFFS ASSISTED LIVING
- County
- Saint Louis County
- Administrator/Authorized Agent
- Dana Dallum
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.2 mi, nursing home 1.0 mi, pharmacy 1.4 mi
- Nearest hospital with an emergency room
- Essentia Health St Mary'S Medical Center, Duluth. 2.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Viewcrest Health Center, Duluth. 1.0 mile away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Duluth. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Essentia Health - Miller Hill Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55811 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services Of Spirit Valley, Duluth, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Miller Hill, Hermantown, 5.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 55811.
Essentia Health St Mary'S Hospice & Palliative Care Services, office in Duluth, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Aspirus St. Luke'S At Home-Hospice-Duluth, office in Duluth, 2.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Caringedge Hospice Hermantown, office in Hermantown, 2.8 miles away, straight line - Nearest geriatric medicine practice
- Polinsky Medical Rehabilitation Center, Duluth. 5.4 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire very low, tornado relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in July 2026. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Keystone Bluffs Assisted Livin provide?
Keystone Bluffs Assisted Livin is licensed by the state of Minnesota for assisted living in Duluth, Minnesota. Its licensed capacity is 100 residents.
Does Lilisity rate Keystone Bluffs Assisted Livin?
No. We publish state licensing details for Keystone Bluffs Assisted Livin but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Keystone Bluffs Assisted Livin cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Keystone Bluffs Assisted Livin does not publish its prices.
How do I contact Keystone Bluffs Assisted Livin?
Use Keystone Bluffs Assisted Livin's website, keystonebluffs.com, or visit at 2528 Trinity Road, Duluth, MN 55811.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid