Lilisity

Assisted Living and Memory Care

Encore at Mahtomedi

720 Mahtomedi Avenue, Mahtomedi, MN 55115 · Map
Licensed for 48 residents · ENCORE AT MAHTOMEDI

State license active
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Encore at Mahtomedi is a state-licensed assisted living, memory care community in Mahtomedi, Minnesota. It is licensed for 48 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
48 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

1Substantiated investigations

Last evaluation: Jan 16, 2025. See the record

License

Active, 48 residents

Assisted Living Facility Dementia Care 425936, current license dated Aug 1, 2026. Licensee ENCORE AT MAHTOMEDI.

Nearest emergency room

4.5 miles

M Health Fairview St John'S Hospital, rated 5 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Encore at Mahtomedi this community48Not publishedActive1 substantiated
St Andrew's Village0.5 mi80Not publishedActive0 substantiated
New Perspective - Mahtomedi0.5 mi32Not publishedActive0 substantiated
Grace Assisted Living Home2.9 mi5Not publishedActive0 substantiated
Golden Pond Mwd2.9 mi4Not publishedActive0 substantiated
State inspection record1 substantiated
Last evaluation
January 16, 2025
Evaluations on record
2
Investigations substantiated
1 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
1 kept 3 years

Most recent evaluation (January 16, 2025, state report 0G8611)

MDH: “On January 13, 2025, through January 16, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”

Survey completed January 16, 2025: 21 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to gloving and hand hygiene for one of one employee (unlicensed personnel (ULP)-E).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to gloving and hand hygiene for one of one employee (unlicensed personnel (ULP)-E). [...]”

    Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to maintain a tuberculosis (TB) prevention and control program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included a two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test for one of three employees (unlicensed personnel (ULP)-E).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to maintain a tuberculosis (TB) prevention and control program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included a two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test for one of three employees (unlicensed personnel (ULP)-E). [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to maintain a written emergency preparedness plan (EPP) with all the required content as defined in Appendix Z. This had the potential to affect all residents, staff, and visitors.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to maintain a written emergency preparedness plan (EPP) with all the required content as defined in Appendix Z. This had the potential to affect all residents, staff, and visitors. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

  • Tag 700: 144G.43 Subdivision 1 Resident record Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure resident's personal health and medical information was kept private.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure resident's personal health and medical information was kept private. This had the potential to affect all residents residing within the facility. [...]”

    Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”

Show all 21
  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to provide working emergency lighting, emergency power to exit signs, and access to the public was from the first-floor patio.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide working emergency lighting, emergency power to exit signs, and access to the public was from the first-floor patio. This deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the portable fire extinguishers.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers. This deficient condition had the potential to affect all staff, residents, and visitors. [...]”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills.

    MDH’s finding, as written: “Based on interview, and record review, the licensee failed to develop the fire safety and evacuation plan with the required content and provide the required training and drills. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 900: 144G.50 Subdivision 1 Contract required Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop and execute a written contract with the required content upon implementation of Assisted Living Licensure for one of three residents (R2).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and execute a written contract with the required content upon implementation of Assisted Living Licensure for one of three residents (R2). [...]”

    Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”

  • Tag 1370: 144G.61 Subd. 2 (a) Training and evaluation of unlicensed personn Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure training and competency evaluations were completed in all required skill areas, prior to providing services, for two of two unlicensed personnel ((ULP)-D, ULP-E).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure training and competency evaluations were completed in all required skill areas, prior to providing services, for two of two unlicensed personnel ((ULP)-D, ULP-E). [...]”

    Rule cited: “(a) Training and competency evaluations for all unlicensed personnel must include the following: (1) documentation requirements for all services provided; (2) reports of changes in the resident's condition to the supervisor designated by the facility; (3) [...]”

  • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure a registered nurse (RN) conducted direct supervision of staff performing a delegated task within 30 days of providing services for two of two unlicensed personnel ((ULP)-D, ULP-E).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a registered nurse (RN) conducted direct supervision of staff performing a delegated task within 30 days of providing services for two of two unlicensed personnel ((ULP)-D, ULP-E). [...]”

    Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

  • Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, isolated scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment in the required annual training topics for two of two employees (clinical nurse supervisor (CNS)-B, and unlicensed personnel (ULP)-E).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure employees received at least eight hours of annual training for each 12 months of employment in the required annual training topics for two of two employees (clinical nurse supervisor (CNS)-B, and unlicensed personnel (ULP)-E). [...]”

    Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”

  • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) completed ongoing resident reassessments not exceed 90 days for two of three residents (R2, R6). [...]”

    Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

  • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure current service plans included a signature or other authentication by the resident to document agreement on the services to be provided for three of three residents (R2, R6, R7).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure current service plans included a signature or other authentication by the resident to document agreement on the services to be provided for three of three residents (R2, R6, R7). [...]”

    Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

  • Tag 1710: 144G.71 Subd. 3 Individualized medication monitoring and reas Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed face-to-face medication management re-assessments at least annually for one of three residents (R7) with record reviewed.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) completed face-to-face medication management re-assessments at least annually for one of three residents (R7) with record reviewed. [...]”

    Rule cited: “The assisted living facility must monitor and reassess the resident's medication management services as needed under subdivision 2 when the resident presents with symptoms or other issues that may be medication-related and, at a minimum, annually.”

  • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure documentation of medication setup included all the required content for two of two residents (R9, R10).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure documentation of medication setup included all the required content for two of two residents (R9, R10). [...]”

    Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure prescription medications were securely locked in a substantially constructed compartment and permitted only authorized personnel to have access.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure prescription medications were securely locked in a substantially constructed compartment and permitted only authorized personnel to have access. This had the potential to affect all residents in the facility. [...]”

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure medications were kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or beyond-use date of a time-dated drug.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or beyond-use date of a time-dated drug. In addition, the licensee failed to dispose of expired medications. This had a potential to affect all residents. [...]”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 2110: 144G.82 Subd. 3 Policies Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure policies and procedures for assisted living with dementia care (ALFDC) were provided to residents or the resident's legal and / or designated representative at the time of move-in or at the time they began receiving

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure policies and procedures for assisted living with dementia care (ALFDC) were provided to residents or the resident's legal and / or designated representative at the time of move-in or at the time they began receiving assisted living services for three of four residents (R2, R6, R7). [...]”

    Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

  • Tag 2240: 144G.90 Subdivision 1 Assisted living bill of rights; notification Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure a written acknowledgement of receipt of the current assisted living bill of rights was obtained for three

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a written acknowledgement of receipt of the current assisted living bill of rights was obtained for three of three residents (R2, R6, and R7). [...]”

    Rule cited: “(a) An assisted living facility must provide the resident a written notice of the rights under section 144G.91 before the initiation of services to that resident. [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, widespread scope, scope/level letter I · correction period: Immediate · fine: $3,000.00 assessed
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for two of two residents (R2, R6) who utilized hospital bed rails.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical or nursing standards for two of two residents (R2, R6) who utilized hospital bed rails. Additionally, the licensee failed to provide care and services according to acceptable health care standards, medical, or nursing standards for one of one resident (R6) who utilized oxygen. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

From MDH’s letter: the letter says the facility is in substantial compliance.

Fines assessed by MDH

  • Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00
  • Tag 2310 (144g.91 Subd. 4 (a) - Appropriate Care And Services): $3,000.00

Total fines assessed, as printed in the letter: $3,500.00.

Earlier evaluations (1)
  • January 19, 2023: report JTC411 · 18 correction orders
    Details

    Survey completed January 19, 2023: 18 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This had the potential to affect all residents of the assisted living facility with dementia care. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program that complies with accepted health care, medical and nursing standards for infection control. The deficient practice had the potential to affect residents, employees, and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One
      Details

      Summary: MDH found the licensee failed to engage in and maintain documentation of ongoing quality management (QM) activities relevant to the size and services provided by the assisted living provider.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in and maintain documentation of ongoing quality management (QM) activities relevant to the size and services provided by the assisted living provider. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”

    • Tag 650: 144G.42 Subd. 8 Employee records Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure employee records contained the required annual performance reviews for one of two employees (licensed practical nurse (LPN)-B).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employee records contained the required annual performance reviews for one of two employees (licensed practical nurse (LPN)-B). [...]”

      Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which included a history and symptom screening result for two of two employees (licensed practical nurse (LPN)-B, unlicensed personnel (ULP)-D).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention program based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which included a history and symptom screening result for two of two employees (licensed practical nurse (LPN)-B, unlicensed personnel (ULP)-D). [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    Show all 18
    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop a written emergency preparedness (EP) plan with all the required content.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop a written emergency preparedness (EP) plan with all the required content. This had the potential to affect all residents, employees, and visitors to the facility. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 730: 144G.43 Subd. 3 Contents of resident record Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the resident record included documentation of all services provided for one of one resident (R1).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the resident record included documentation of all services provided for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved, or the [...]”

      Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”

    • Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure employees received at least eight (8) hours of annual training for each 12 months of employment for one of three employees (licensed practical nurse (LPN)-B).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure employees received at least eight (8) hours of annual training for each 12 months of employment for one of three employees (licensed practical nurse (LPN)-B). In addition, the licensee failed to include the required training topics for the annual training. [...]”

      Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”

    • Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the required two (2) hours of annual dementia care training for each 12 months of employment was completed for direct-care employees in the required time frame for one of two employees (licensed practical nurse (LPN)-B).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the required two (2) hours of annual dementia care training for each 12 months of employment was completed for direct-care employees in the required time frame for one of two employees (licensed practical nurse (LPN)-B). [...]”

      Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment with a removal of security in the living environment for one of one resident (R2) who required a secured unit.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) conducted ongoing resident monitoring and reassessment with a removal of security in the living environment for one of one resident (R2) who required a secured unit. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to implement a service plan based on a current registered nurse's (RN) assessment for one of one resident (R2) who required a secured unit and licensee failed to ensure the current service plan included a signature or other authentication by resident or resident's representative to document agreement on the services to be provided for three of three residents (R1, R2, R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to implement a service plan based on a current registered nurse's (RN) assessment for one of one resident (R2) who required a secured unit and licensee failed to ensure the current service plan included a signature or other authentication by resident or resident's representative to document agreement on the services to be provided for three of three residents (R1, R2, R3). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the current service plan included all required content for three of three residents (R1, R2, R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the current service plan included all required content for three of three residents (R1, R2, R3). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at a widespread scope (when problems are pervasive or represent a systemic [...]”

      Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to document administered medications per provider orders for one of three residents (R1).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to document administered medications per provider orders for one of three residents (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at an isolated scope (when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) specified, in writing, specific instructions for

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) specified, in writing, specific instructions for each resident and documented those instructions in the resident's record for two of three residents (R1, R3) who had ordered treatments. [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure documentation of administration or the reason why a treatment was

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure documentation of administration or the reason why a treatment was not administered for two of three residents (R1, R3). [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to ensure an awake person was physically present in a secured care unit, 24 hours a day, seven days a week who was responsible for responding to requests of residents for assistance in a secured area.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an awake person was physically present in a secured care unit, 24 hours a day, seven days a week who was responsible for responding to requests of residents for assistance in a secured area. This had the potential to affect all residents in the secured dementia care unit. [...]”

      Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living facility with dementia care provided the required policies and procedures to four of four residents (R1, R2, R3, R4).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living facility with dementia care provided the required policies and procedures to four of four residents (R1, R2, R3, R4). [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    • Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure an individualized activity plan contained all required content for four of four residents (R1, R2, R3, R4).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individualized activity plan contained all required content for four of four residents (R1, R2, R3, R4). [...]”

      Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”

    From MDH’s letter: the letter says the facility is in substantial compliance.

    Total fines assessed, as printed in the letter: $9,500.00.

Substantiated investigations (state reports)

  • October 21, 2022 · report HL28353003M
    Details

    Allegation, as written: “Allegation #1: The facility neglected the resident when medications were not administered as ordered by the provider. Allegation #2: The alleged perpetrator (AP) abused a resident when the AP unreasonably confined the resident in her room by locking the resident's door. An equal opportunity employer.”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    “However, the Minnesota Department of Health determined abuse was inconclusive substantiated.”

    “The AP was responsible for the maltreatment.”

    Summary: MDH looked into 2 allegations and found: neglect not substantiated; abuse inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. While a medication error did take regarding scheduled morphine, the investigation did not find the resident experienced untreated pain. However, the Minnesota Department of Health determined abuse was inconclusive substantiated. The AP was responsible for the maltreatment. While the AP denied locking the door during the investigation interview, the facility provided documentation indicating the AP did lock the resident's door during an overnight shift. The investigation did not determine whether the resident was unreasonably confined.”

    Action taken by facility: “The facility provided reeducation for the nurse on the correct process for working with provider medication orders. Also, the facility investigated the complaint regarding the resident's door being locked.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

Unsubstantiated investigations (1)
  • October 6, 2023 · report HL283536966M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The alleged perpetrator (AP) abused the resident when the AP repeatedly yelled, cursed, and her swung arms in front of the resident in an intimidating and threatening manner.”

    “The Minnesota Department of Health determined abuse was not substantiated.”

    Summary: MDH looked into an allegation and found: abuse not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was not substantiated. While there was conflicting information regarding the interaction and it may have been discourteous, it did not result in abuse. The AP later apologized to the resident who accepted the apology.”

    Action taken by facility: “The facility nurse completed an investigation and provided re-education to the AP.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed August 15, 2023: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 48 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee ENCORE AT MAHTOMEDI
License type
Assisted Living Facility Dementia Care
License number
425936
License status
Active
Current license dated
2026-08-01
Licensed capacity
48
Licensee
ENCORE AT MAHTOMEDI
Administrator/Authorized Agent
Thomas Ostrom

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 4.5 mi, nursing home 3.4 mi, pharmacy 1.5 mi
Nearest hospital with an emergency room
M Health Fairview St John'S Hospital, Maplewood. 4.5 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Cerenity Care Center White Bear Lake, White Bear Lake. 3.4 miles away, straight line.
Nearest home health agency office
Advanced Medical Home Care, LLC, White Bear Lake. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 55115 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Maplewood Dialysis Center, Maplewood, 4.0 miles away, straight line (CMS rating 4 of 5 stars)
Fmc - Maplewood Heights, Maplewood, 4.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita River City Dialysis, Stillwater, 6.6 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
19 Medicare hospices tell CMS they serve ZIP code 55115.
Suite Living Hospice, LLC, office in White Bear Lake, 3.5 miles away, straight line
Beyond Hospice, office in Oakdale, 4.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Lakeview Hospice, office in Oak Park Heights, 5.8 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Fairview Health Services, Saint Paul. 12.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2026. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found
Common questionsAnswers to 4 questions families ask
What type of care does Encore at Mahtomedi provide?

Encore at Mahtomedi is licensed by the state of Minnesota for assisted living, memory care in Mahtomedi, Minnesota. Its licensed capacity is 48 residents.

Does Lilisity rate Encore at Mahtomedi?

No. We publish state licensing details for Encore at Mahtomedi but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Encore at Mahtomedi cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Encore at Mahtomedi does not publish its prices.

How do I contact Encore at Mahtomedi?

Use Encore at Mahtomedi's website, coventryseniorliving.com, or visit at 720 Mahtomedi Avenue, Mahtomedi, MN 55115.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid