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Independent Living and Assisted Living and Memory Care

Brookside Senior Living

804 Benson Road, Montevideo, MN 56265 · Map
Licensed for 68 residents · BROOKSIDE SENIOR LIVING

State license active
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Brookside Senior Living is a state-licensed independent living, assisted living, memory care community in Montevideo, Minnesota. It is licensed for 68 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Independent LivingAlso assisted living, memory care
68 residentsLicensed capacity
State licensedAssisted living facility dementia care
Rent set by incomeAsk the property manager

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.
Independent Living in Minnesota typically starts at $2,100 to $3,300 a month. Based on 37 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Oct 22, 2025. See the record

License

Active, 68 residents

Assisted Living Facility Dementia Care 422624, current license dated Nov 1, 2025. Licensee BROOKSIDE SENIOR LIVING.

Nearest emergency room

0.2 miles

Chippewa County Hospital.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Brookside Senior Living this community68Not publishedActive0 substantiated
Copper Glen Assisted Living0.3 mi24Not publishedActive0 substantiated
Home Front First0.8 mi29Not publishedActive1 substantiated
Meadow Creek Hospitality2.6 mi16Not publishedActive0 substantiated
Appleton Area Health, South Barduson Street22.1 mi35Not publishedActive1 substantiated
State inspection record0 substantiated
Last evaluation
October 22, 2025
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
1 kept 4 years
Unsubstantiated
1 kept 3 years

Most recent evaluation (October 22, 2025, state report 92DH11)

MDH: “On October 20, 2025, through October 22, 2025, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”

Survey completed October 24, 2025: 7 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included a current two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test, for one of one employee (unlicensed personnel (ULP)-D).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to establish and maintain a tuberculosis (TB) prevention and control program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC), which included a current two-step tuberculin skin test (TST) or other evidence of TB screening such as a blood test, for one of one employee (unlicensed personnel (ULP)-D). [...]”

    Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to comply with the requirements of the Minnesota State Fire Code.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to comply with the requirements of the Minnesota State Fire Code. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed provide smoke alarms in all sleeping rooms throughout the facility.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed provide smoke alarms in all sleeping rooms throughout the facility. This deficient condition had the ability to affect all staff and residents. [...]”

    Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

  • Tag 1290: 144G.60 Subdivision 1 Background studies required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
    Details

    Summary: MDH found the licensee failed to ensure a background study was current and eligible on NETStudy 2.0 (web-based system for submitting background study requests to the Department of Human Services (DHS)) with the assisted living license for one of one employee (chief executive officer (CEO)-F) whose COVID-19 background study had expired.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a background study was current and eligible on NETStudy 2.0 (web-based system for submitting background study requests to the Department of Human Services (DHS)) with the assisted living license for one of one employee (chief executive officer (CEO)-F) whose COVID-19 background study had expired. This had the potential to affect all residents residing in the facility. [...]”

    Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

  • Tag 1330: 144G.60 Subd. 4 (b) Unlicensed personnel Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure competency training and evaluations were completed for one of one employee (unlicensed personnel (ULP-D)) prior to providing direct cares.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure competency training and evaluations were completed for one of one employee (unlicensed personnel (ULP-D)) prior to providing direct cares. [...]”

    Rule cited: “(b) Unlicensed personnel performing delegated nursing tasks in an assisted living facility must: (1) have successfully completed training and demonstrated competency by successfully completing a written or oral test of the topics in section 144G.61, [...]”

  • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure direct supervision of one of one unlicensed personnel (ULP-D) performing delegated tasks was provided within 30 calendar days after the date on which the individual began working for the licensee.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure direct supervision of one of one unlicensed personnel (ULP-D) performing delegated tasks was provided within 30 calendar days after the date on which the individual began working for the licensee. [...]”

    Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): Food and beverage inspection report included

Fines assessed by MDH

  • Tag 775 (144g.45 Subd.2. (a) - Fire Protection And PhysicalEnvironment): $500.00
  • Tag 780 (144g.45 Subd.2 (a) (1) - Fire Protection And PhysicalEnvironment): $500.00

Total fines assessed, as printed in the letter: $1,000.00.

Earlier evaluations (1)
  • March 29, 2023: report 7UO011 · 7 correction orders
    Details

    Survey completed March 29, 2023: 7 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (B) food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626; and”

    • Tag 650: 144G.42 Subd. 8 Employee records Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure one of two employees' records (clinical nurse supervisor (CNS)-B) included the required content.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of two employees' records (clinical nurse supervisor (CNS)-B) included the required content. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”

      Rule cited: “(a) The facility must maintain current records of each paid employee, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

    • Tag 1060: 144G.52 Subd. 9 Emergency relocation Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to provide a written notice with the required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R3).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a written notice with the required content for an emergency relocation and failed to notify the Office of Ombudsman for Long-Term Care of the emergency relocation for one of one resident (R3). This had the potential to affect all residents. [...]”

      Rule cited: “(a) A facility may remove a resident from the facility in an emergency if necessary due to a resident's urgent medical needs or an imminent risk the resident poses to the health or safety of another facility resident or facility staff member. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-one
      Details

      Summary: MDH found the licensee failed to ensure the service plan was revised to include all services being provided for two of three residents (R2, R6).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the service plan was revised to include all services being provided for two of three residents (R2, R6). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were administered as prescribed for one of three residents (R2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were administered as prescribed for one of three residents (R2). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medication was labeled correctly for one of three residents (R1) and failed to ensure medication was not expired for one of three residents (R3).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medication was labeled correctly for one of three residents (R1) and failed to ensure medication was not expired for one of three residents (R3). [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      MDH’s finding, as written: “Based on interview and record review the licensee failed to ensure up-to-date written or electronically recorded orders were maintained for one of one resident (R6) receiving treatments. [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    From MDH’s letter: no immediate fines.

Inconclusive investigations (1)
  • August 19, 2024 · report HL218033541M · MDH finding: Inconclusive
    Details

    Allegation, as written: “The resident was sexually abused when an unlicensed staff/alleged perpetrator (AP) was witnessed engage in kissing and close inappropriate intimate contact with a resident.”

    “The Minnesota Department of Health determined abuse was inconclusive.”

    Summary: MDH looked into an allegation and found: abuse inconclusive.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined abuse was inconclusive. The AP was observed in the resident's bathroom embracing the resident while kissing him on the lips. The observed contact between the resident and the AP did not rise to the level of abuse. However, it could not be determined if the AP engaged in sexual contact with the resident prior to being observed kissing the resident. Although the resident repeatedly asked for the AP after the incident occurred, the resident has not shown any signs of emotional distress from the incident.”

    Action taken by facility: “The facility investigated the incident, and the AP is no longer employed by the facility.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

    Survey completed August 5, 2024: 1 correction order

    • Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 3, isolated scope, scope/level letter G · correction period: Seven (7) Days
      Details

      Summary: MDH found the licensee failed to develop and implement a individual abuse prevention plan (IAPP) with specific interventions for each known vulnerability for one of one resident (R1) reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a individual abuse prevention plan (IAPP) with specific interventions for each known vulnerability for one of one resident (R1) reviewed. Although the facility was aware R1 had hypersexual behaviors, R1's assessment did not identify the behavior, and R1's IAPP did not include the behavior or specific interventions for staff on how to respond, manage, or monitor the occurrence of the behavior. [...]”

      Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

Unsubstantiated investigations (1)
  • December 30, 2024 · report HL218036583M · MDH finding: Not Substantiated
    Details

    Allegation, as written: “The facility neglected the resident when the resident fell, required hospitalization, where a fracture was identified along with severe constipation.”

    “The Minnesota Department of Health determined neglect was not substantiated.”

    Summary: MDH looked into an allegation and found: neglect not substantiated.

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. While the resident did fall in her room, the facility fell and was found on the floor, however the facility sought appropriate care in response to the fall. At the hospital, the resident was found to have severe constipation which was treated there. The resident did have medications prescribed for her on an as-needed basis at the facility, however the facility had not observed any recent symptoms nor had the resident requested these medications.”

    Action taken by facility: “The facility followed protocol and sent the resident to the hospital.”

    Action taken by MDH: “No further action taken at this time.”

    Survey completed December 18, 2024: no correction orders issued.

What the levels and scopes mean (MDH’s words)

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 68 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee BROOKSIDE SENIOR LIVING
License type
Assisted Living Facility Dementia Care
License number
422624
License status
Active
Current license dated
2025-11-01
Licensed capacity
68
Licensee
BROOKSIDE SENIOR LIVING
Administrator/Authorized Agent
Julianne Fries

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Federal and state programs

  • HUD-assisted rental housing. HUD programs: Section 8 project-based rental assistance. 12 of 57 units have HUD rental assistance. HUD client group: Elderly. HUD funds a service coordinator here. Last HUD physical inspection (REAC): score 93 on 2026-04-24. (HUD Multifamily Properties - Assisted, as of Jul 6, 2026)
Location and nearby careNearest hospital 0.2 mi, nursing home 0.3 mi, pharmacy 32.1 mi
Nearest hospital with an emergency room
Chippewa County Hospital, Montevideo. 0.2 miles away, straight line.
Nearest Medicare nursing home
Luther Haven, Montevideo. 0.3 miles away, straight line.
Nearest home health agency office
Ccm Health, Montevideo. 3.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Canby Drug & Gifts. 32.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 56265 as small town (small town core).
Hospice
2 Medicare hospices tell CMS they serve ZIP code 56265.
Nearest geriatric medicine practice
Hutchinson Health, Hutchinson. 64.9 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective August 29, 1975), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: inland flooding relatively high, wildfire relatively low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026See above
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does Brookside Senior Living provide?

Brookside Senior Living is licensed by the state of Minnesota for independent living, assisted living, memory care in Montevideo, Minnesota. Its licensed capacity is 68 residents.

Does Lilisity rate Brookside Senior Living?

No. We publish state licensing details for Brookside Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much is rent at Brookside Senior Living?

Rent at income-restricted senior apartments is set by income, usually about 30% of household income for HUD and USDA rental assistance units, or a fixed below-market rent for tax-credit units. Ask the property manager about current rent, income limits and the wait list.

How do I apply to Brookside Senior Living?

Apply through Augustana Senior Development II at (320) 269-6506. Buildings like this have age limits (usually 62 and over, sometimes 55 and over) and income limits, and there is often a wait list. The property manager may not be on site.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid