Lilisity

Assisted Living and Memory Care

Birchview Gardens Assisted Liv

108 3rd Street North, Hackensack, MN 56452 · Map
Licensed for 41 residents · BIRCHVIEW GARDENS ASSISTED LIVING INC

State license active
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Birchview Gardens Assisted Liv is a state-licensed assisted living, memory care community in Hackensack, Minnesota. It is licensed for 41 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
41 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

2Substantiated investigations

Last evaluation: Feb 13, 2026. See the record

License

Active, 41 residents

Assisted Living Facility Dementia Care 422382, current license dated Oct 1, 2025. Licensee BIRCHVIEW GARDENS ASSISTED LIVING INC.

Nearest emergency room

25.6 miles

St Josephs Area Health Services, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Birchview Gardens Assisted Liv this community41Not publishedActive2 substantiated
Birchview Gardens Assisted Liv11.8 mi29Not publishedActive0 substantiated
Edgewood May Creek12.2 mi49Not publishedActive1 substantiated
Good Samaritan Society Pine RI15.1 mi18$1,450/moActive0 substantiated
Brookside Assisted Living16.6 mi15Not publishedActive1 substantiated
State inspection record2 substantiated
Last evaluation
February 13, 2026
Evaluations on record
2
Investigations substantiated
2 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (February 13, 2026, state report PUW711)

MDH: “On February 9, 2026, through February 13, 2026, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”

Survey completed February 13, 2026: 8 correction orders

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days · fine: $500.00 assessed
    Details

    Summary: MDH found the licensee failed to establish and maintain an infection control program that complied with accepted health care, medical and nursing standards for infection control.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to establish and maintain an infection control program that complied with accepted health care, medical and nursing standards for infection control. The deficient practice had the potential to affect all residents, employees, and visitors. [...]”

    Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to review the missing person policy at least quarterly as per Minnesota Rules Chapter 4659.0110 Subpart 4.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to review the missing person policy at least quarterly as per Minnesota Rules Chapter 4659.0110 Subpart 4. This had the potential to affect all residents, staff, and visitors of the facility. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

  • Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G.

    MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G. [...]”

    Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G.

    MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to ensure the physical environment of the facility was maintained in compliance with the requirements of Minnesota Statute 144G. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

Show all 8
  • Tag 1540: 144G.64 (a) (3) Training in Dementia, Mental Illness, and De- Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure licensed assisted living director (LALD)-D completed the required annual training related to dementia and mental health conditions.

    MDH’s finding, as written: “Based on record review and interview, the licensee failed to ensure licensed assisted living director (LALD)-D completed the required annual training related to dementia and mental health conditions. [...]”

    Rule cited: “(3) for assisted living facilities with dementia care, direct-care staff must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

  • Tag 2100: 144G.82 Subd. 2 Additional requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure the licensed assisted living director (LALD)-D completed and documented 10 hours of annual continuing education related to the care of individuals with dementia.

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensed assisted living director (LALD)-D completed and documented 10 hours of annual continuing education related to the care of individuals with dementia. [...]”

    Rule cited: “(a) The licensee must follow the assisted living license requirements and the criteria in this section. [...]”

  • Tag 2410: 144G.91 Subd. 13 Personal and treatment privacy Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure privacy was maintained for one of one resident (R7) observed during treatment administration.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure privacy was maintained for one of one resident (R7) observed during treatment administration. [...]”

    Rule cited: “(a) Residents have the right to consideration of their privacy, individuality, and cultural identity as related to their social, religious, and psychological well-being. [...]”

From MDH’s letter: the letter says the facility is in substantial compliance.

Food and beverage inspection (included in this report): Food and beverage inspection report included

Fines assessed by MDH

  • Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00

Total fines assessed, as printed in the letter: $500.00.

Earlier evaluations (1)
  • November 10, 2022: report 507711 · 59 correction orders
    Details

    Survey completed February 7, 2023: 17 correction orders

    • Tag 250: 144G.20 Subdivision 1 Conditions (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; nor developed and/or implemented current policies and procedures as required with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; nor developed and/or implemented current policies and procedures as required with records reviewed. This had the potential to affect all residents, staff, and visitors. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to COVID-19.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to COVID-19. The licensee failed to ensure staff wore recommended personal protective equipment while working in the facility. The deficient practice had the potential to affect all residents, employees, and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to provide smoke alarms that complied with fire protection requirements.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms that complied with fire protection requirements. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 910: 144G.50 Subd. 2 (a-b) Contract information (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to execute a written contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for five of five residents (R1, R2, R3, R6, R10). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or [...]”

      Rule cited: “(a) The contract must include in a conspicuous place and manner on the contract the legal name and the health facility identification of the facility. [...]”

    Show all 17
    • Tag 920: 144G.50 Subd. 2 (c) Contract information (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(c) The contract must include: (1) a disclosure of the category of assisted living facility license held by the facility and, if the facility is not an assisted living facility with dementia care, a disclosure that it does not hold an assisted living facility [...]”

    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 940: 144G.50 Subd. 2 (e; 5-7) Contract information (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(5) a description of the facility's policies related to medical assistance waivers under chapter 256S and section 256B.49 and the housing support program under chapter 256I, including: (i) whether the facility is enrolled with the commissioner of human [...]”

    • Tag 950: 144G.50 Subd. 3 Designation of representative (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to offer the resident the opportunity

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the resident the opportunity to identify a designated representative in writing with the required statutory language for five of five residents (R1, R2, R3, R6, R10) with records reviewed. [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 970: 144G.50 Subd. 5 Waivers of liability prohibited (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to ensure the assisted living agreement did not include language waiving the facility's liability for health, safety, or personal property of a resident.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living agreement did not include language waiving the facility's liability for health, safety, or personal property of a resident. This had the potential to affect all residents. [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to conduct a comprehensive reassessment for one of one resident (R10) with a change in condition.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to conduct a comprehensive reassessment for one of one resident (R10) with a change in condition. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure a written service plan was revised to reflect the current services provided for one of three residents (R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a written service plan was revised to reflect the current services provided for one of three residents (R10). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to ensure staff administered scheduled medications as ordered for two of two residents (R9, R18).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure staff administered scheduled medications as ordered for two of two residents (R9, R18). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a pattern scope (when more than a limited number of residents are affected, more [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      MDH’s finding, as written: “Based on observation, interview, and record review, licensee failed to date time-sensitive medications with an opened-on date for two of two residents (R9, R18). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death) and was issued at a pattern scope (when more than a limited number of residents are affected, [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to provide a hazard vulnerability or safety risk assessment of the physical environment with mitigation factors.

      MDH’s finding, as written: “Based on document review and interview, the licensee failed to provide a hazard vulnerability or safety risk assessment of the physical environment with mitigation factors. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the required dementia care policies and procedures were provided to each resident and/or the resident's legal and designated representatives for three of three residents (R3, R12, R16). [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    • Tag 2290: 144G.91 Subd. 2 Legislative intent (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee included within the residency agreement contract language which limited the rights of five of five residents (R1, R2, R3, R6, R14).

      MDH’s finding, as written: “Based on interview and record review, the licensee included within the residency agreement contract language which limited the rights of five of five residents (R1, R2, R3, R6, R14). This had the potential to affect all residents and visitors. [...]”

      Rule cited: “The rights established under this section for the benefit of residents do not limit any other rights available under law. [...]”

    Survey completed November 10, 2022: 42 correction orders

    • Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
      Details

      Summary: MDH found the licensee failed to ensure the licensed assisted living director (LALD) was listed as the Director of Record for the licensee.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensed assisted living director (LALD) was listed as the Director of Record for the licensee. This had the potential to affect all the licensee's residents, staff, and visitors. [...]”

      Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”

    • Tag 250: 144G.20 Subdivision 1 Conditions Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to show they met the requirements

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; nor developed and/or implemented current policies and procedures as required with records reviewed. This had the potential to affect all residents, staff, and visitors. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This had the potential to affect all residents of the assisted living facility. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 485: 144G.41 Subd 1. (13) (i) (A) and (C) Minimum Requirements Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure weekly menus were made available to the residents.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure weekly menus were made available to the residents. This had the potential to affect all residents. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 490: 144G.41 Subd 1 (13) (ii)-(vii) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to have daily programs of social and recreational activities based on individual and group interests, physical, mental, and psychosocial needs.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to have daily programs of social and recreational activities based on individual and group interests, physical, mental, and psychosocial needs. This had the potential to affect all residents who were being provided services at the facility. [...]”

      Rule cited: “(ii) weekly housekeeping; (iii) weekly laundry service; (iv) upon the request of the resident, provide direct or reasonable assistance with arranging for transportation to medical and social services appointments, shopping, and other recreation, and provide [...]”

    Show all 42
    • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure infection control standards were followed for one of one unlicensed personnel (ULP)-D during personal cares.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure infection control standards were followed for one of one unlicensed personnel (ULP)-D during personal cares. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post the required information related to the grievance procedure.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the required information related to the grievance procedure. This had the potential to affect all current residents, staff, and visitors. [...]”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and e-mail contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 3, widespread scope, scope/level letter I · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed to include the required content for three of four residents (R10, R1, R3).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) was developed to include the required content for three of four residents (R10, R1, R3). [...]”

      Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the reporting number for the Minnesota Adult Abuse Reporting Center (MAARC) to report suspected maltreatment of a vulnerable adult under section 626.557. [...]”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to have a written emergency preparedness plan with all the required content and failed to prominently post an emergency disaster plan.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have a written emergency preparedness plan with all the required content and failed to prominently post an emergency disaster plan. This had the potential to affect all residents receiving services under the assisted living with dementia care license, staff, and visitors. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide smoke alarms that complied with fire protection requirements.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide smoke alarms that complied with fire protection requirements. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to maintain the portable fire extinguishers.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers. This had the potential to directly affect all residents and staff. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large [...]”

      Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide the required training and

      MDH’s finding, as written: “Based on document review and interview, the licensee failed to provide the required training and drills for fire safety and evacuation. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 910: 144G.50 Subd. 2 (a-b) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written contract with the required content for five of five residents (R1, R2, R3, R6, R10). This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety), and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or [...]”

      Rule cited: “(a) The contract must include in a conspicuous place and manner on the contract the legal name and the license number of the facility. [...]”

    • Tag 920: 144G.50 Subd. 2 (c) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(c) The contract must include: (1) a disclosure of the category of assisted living facility license held by the facility and, if the facility is not an assisted living facility with dementia care, a disclosure that it does not hold an assisted living facility [...]”

    • Tag 930: 144G.50 Subd. 2 (d-e; 1-4) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(d) The contract must include a description of the facility's complaint resolution process available to residents, including the name and contact information of the person representing the facility who is designated to handle and resolve complaints. [...]”

    • Tag 940: 144G.50 Subd. 2 (e; 5-7) Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-One
      Details

      Summary: MDH found the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10).

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to execute a written assisted living contract with the required content for five of five residents (R1, R2, R3, R6, R10). [...]”

      Rule cited: “(5) a description of the facility's policies related to medical assistance waivers under chapter 256S and section 256B.49 and the housing support program under chapter 256I, including: (i) whether the facility is enrolled with the commissioner of human [...]”

    • Tag 950: 144.50 Subd. 3 Designation of representative Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to offer the resident the opportunity

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the resident the opportunity to identify a designated representative in writing with the required statutory language for five of five residents (R1, R2, R3, R6, R10) with records reviewed. [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 970: 144.50 Subd. 5 Waivers of liability prohibited Level 1, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living agreement did not include language waiving the facility's liability for health, safety, or personal property of a resident.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living agreement did not include language waiving the facility's liability for health, safety, or personal property of a resident. This had the potential to affect all residents. [...]”

      Rule cited: “The contract must not include a waiver of facility liability for the health and safety or personal property of a resident. [...]”

    • Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
      Details

      Summary: MDH found the licensee failed to ensure a background study was submitted and a clearance received in affiliation with the assisted living with dementia care license for two of four employees (unlicensed personnel ULP-G, ULP-H.)

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a background study was submitted and a clearance received in affiliation with the assisted living with dementia care license for two of four employees (unlicensed personnel ULP-G, ULP-H.) This practice resulted in a level three violation (a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, [...]”

      Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

    • Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide staff orientation to assisted living licensing requirements and regulations for one of one employee (clinical

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide staff orientation to assisted living licensing requirements and regulations for one of one employee (clinical nurse supervisor (CNS)-B). [...]”

      Rule cited: “All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”

    • Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure orientation to assisted living statutes including required content was completed for two of three employees (unlicensed personnel (ULP)- D, ULP-G) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure orientation to assisted living statutes including required content was completed for two of three employees (unlicensed personnel (ULP)- D, ULP-G) with records reviewed. [...]”

      Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”

    • Tag 1530: 144G.64 TRAINING IN DEMENTIA CARE REQUIRED Level 2, pattern scope, scope/level letter E · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure two of four employees (clinical nurse supervisor (CNS)-B, unlicensed personnel (ULP)-E) received the required amount of dementia care training, in the required time frame and failed to ensure they received the required two hours of annual dementia training.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure two of four employees (clinical nurse supervisor (CNS)-B, unlicensed personnel (ULP)-E) received the required amount of dementia care training, in the required time frame and failed to ensure they received the required two hours of annual dementia training. [...]”

      Rule cited: “(a) All assisted living facilities must meet the following training requirements: (1) supervisors of direct-care staff must have at least eight hours of initial training on topics specified under paragraph (b) within 120 working hours of the employment start [...]”

    • Tag 1550: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure employees that did not provide direct care, received at least four hours of initial training on dementia care within 160 working hours of the employment start date, for one of three employees (cook assistant (CA)-M).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure employees that did not provide direct care, received at least four hours of initial training on dementia care within 160 working hours of the employment start date, for one of three employees (cook assistant (CA)-M). In addition, the licensee failed to ensure CA-M received two hours of annual dementia training. [...]”

      Rule cited: “(4) staff who do not provide direct care, including maintenance, housekeeping, and food service staff, must have at least four hours of initial training on topics specified under paragraph (b) within 160 working hours of the employment start date, and must [...]”

    • Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed a comprehensive reassessment to include an assessment of current smoking status for four of four residents (R8, R3, R10, R2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) completed a comprehensive reassessment to include an assessment of current smoking status for four of four residents (R8, R3, R10, R2). Additionally, the licensee failed to conduct a comprehensive reassessment for one of five residents (R1) with a change in condition. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure a written service plan was revised to reflect the current services provided for four of four residents (R12, R1, R3, R10).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a written service plan was revised to reflect the current services provided for four of four residents (R12, R1, R3, R10). [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 3, widespread scope, scope/level letter I · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to have available as needed (PRN) Narcan (medication is used for the emergency treatment of known or suspected opioid overdose) for two of two residents (R10, R1) who were at risk for opioid overdose.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have available as needed (PRN) Narcan (medication is used for the emergency treatment of known or suspected opioid overdose) for two of two residents (R10, R1) who were at risk for opioid overdose. [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) documented resident-specific instructions for standing order medications for six of six residents (R6, R1, R3, R8, R15, R16) whose medication administration was delegated to unlicensed personnel.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) documented resident-specific instructions for standing order medications for six of six residents (R6, R1, R3, R8, R15, R16) whose medication administration was delegated to unlicensed personnel. [...]”

      Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure staff administered scheduled medications as ordered for two of five residents (R6, R1) and as needed (PRN) for two of five residents (R8, R6).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure staff administered scheduled medications as ordered for two of five residents (R6, R1) and as needed (PRN) for two of five residents (R8, R6). In addition, the licensee failed to ensure the steps of the medication administration process were followed for one of two employees, (unlicensed personnel (ULP)-G) observed during medication administration. [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure documentation of medication setup included all the required content for two of two residents (R12, R16).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure documentation of medication setup included all the required content for two of two residents (R12, R16). [...]”

      Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medication was secured in a manner to that would permit only authorize personnel to have access for one of five residents (R1).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medication was secured in a manner to that would permit only authorize personnel to have access for one of five residents (R1). [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to date time-sensitive medications with an opened or expiration date for five of five residents (R1, R7, R9, R11, R13).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to date time-sensitive medications with an opened or expiration date for five of five residents (R1, R7, R9, R11, R13). In addition, the licensee failed to monitor for expired medication for one of one resident (R1). [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop individual treatment management plans with all required content for three of five residents (R1, R3, R6)

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop individual treatment management plans with all required content for three of five residents (R1, R3, R6) who received ordered treatments. [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure prior to delegating nursing tasks, the registered nurse (RN) trained unlicensed personnel (ULP) to demonstrate the ability to follow the procedure to perform the tasks for two of two employees (ULP-D, ULP-G) assisting with R1's incentive spirometer.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure prior to delegating nursing tasks, the registered nurse (RN) trained unlicensed personnel (ULP) to demonstrate the ability to follow the procedure to perform the tasks for two of two employees (ULP-D, ULP-G) assisting with R1's incentive spirometer. [...]”

      Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure treatments or therapies were administered as prescribed for one of three residents (R1) with oxygen administration.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure treatments or therapies were administered as prescribed for one of three residents (R1) with oxygen administration. [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to provide a hazard vulnerability or safety risk assessment on and around the property.

      MDH’s finding, as written: “Based on document review and interview, the licensee failed to provide a hazard vulnerability or safety risk assessment on and around the property. This had the potential to directly affect all residents and staff. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to develop and implement all required policies and procedures related to dementia care.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and implement all required policies and procedures related to dementia care. In addition, the licensee failed to ensure the required dementia care policies and procedures were provided to each resident and/or the resident's legal and designated representatives for three of three residents (R3, R12, R16). [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    • Tag 2140: 144G.83 Subd. 3 Supervising staff training Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia. This had the potential to affect all residents, staff, and visitors. [...]”

      Rule cited: “Persons providing or overseeing staff training must have experience and knowledge in the care of individuals with dementia, including: (1) two years of work experience related to Alzheimer's disease or other dementias, or in health care, gerontology, or [...]”

    • Tag 2290: 144G.91 Subd. 2 Legislative intent Level 2, widespread scope, scope/level letter F · correction period: Twenty-One
      Details

      Summary: MDH found the licensee included within the residency agreement contract language which limited the rights of five of five residents (R1, R2, R3, R6, R14).

      MDH’s finding, as written: “Based on interview and record review, the licensee included within the residency agreement contract language which limited the rights of five of five residents (R1, R2, R3, R6, R14). This had the potential to affect all residents and visitors. [...]”

      Rule cited: “The rights established under this section for the benefit of residents do not limit any other rights available under law. [...]”

    • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 3, widespread scope, scope/level letter I · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for four of four residents (R8, R10, R14, R15) with hospital-style bed rails.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the care and services were provided according to acceptable health care and medical, or nursing standards for four of four residents (R8, R10, R14, R15) with hospital-style bed rails. In addition, based on observation, interview and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of oxygen. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure a required notice was posted at the main entry way of the facility to display statutory language to disclose electronic monitoring activity.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to ensure a required notice was posted at the main entry way of the facility to display statutory language to disclose electronic monitoring activity. This had the potential to affect all current residents, staff, and visitors to the facility. [...]”

      Rule cited: “Subd. 8.Notice to visitors. (a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The [...]”

    MDH letters in this report

    • May 11, 2023: Notice Of Removal Of Conditional License
    • March 14, 2023: Notice Of Extened Conditional License And Survey Results
    • December 9, 2022: Notice Of Conditional License

    From MDH’s letter: the letter says the facility is not in substantial compliance.

    Total fines assessed, as printed in the letter: $4,000.00.

Substantiated investigations (state reports)

  • February 28, 2023 · report HL282094364M · MDH finding: Substantiated, facility responsibility
    Details

    Allegation, as written: “The facility neglected a resident when they failed to ensure the resident could safely drink coffee after the resident repeatedly spilled coffee on herself causing blistering burns.”

    “The Minnesota Department of Health determined neglect was substantiated.”

    “The facility was responsible for the maltreatment.”

    Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).

    MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. The resident spilled hot coffee on herself resulting in blistering and the resident was sent to the hospital for treatment. The facility failed to assess An equal opportunity employer. the resident to ensure interventions were in place to prevent the resident from burning herself with hot coffee. Approximately three weeks later, the resident spilled coffee on herself again which resulted in blistering burns.”

    Action taken by facility: “The facility provided wound care, and the resident's burns healed. The facility unplugged the resident's stove and microwave and removed the resident's coffee pot.”

    Action taken by MDH: “The facility was found to be in noncompliance.”

    Survey completed February 21, 2023: 1 correction order

    • Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
      Details

      Summary: MDH found the facility failed to ensure one of one of one residents reviewed, (R1) was free from maltreatment.

      MDH’s finding, as written: “Based on interview and document review, the facility failed to ensure one of one of one residents reviewed, (R1) was free from maltreatment. R1 was neglected. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details. No plan of correction is required for this tag.”

      Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”

  • June 22, 2022 · report HL28209001M
What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 41 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee BIRCHVIEW GARDENS ASSISTED LIVING INC
License type
Assisted Living Facility Dementia Care
License number
422382
License status
Active
Current license dated
2025-10-01
Licensed capacity
41
Licensee
BIRCHVIEW GARDENS ASSISTED LIVING INC
Administrator/Authorized Agent
John McElfresh

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 25.6 mi, nursing home 15.4 mi, pharmacy 12.2 mi
Nearest hospital with an emergency room
St Josephs Area Health Services, Park Rapids. 25.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Good Samaritan Society - Pine River, Pine River. 15.4 miles away, straight line.
Nearest home health agency office
Cass Co Public Health Services, Walker. 12.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Thrifty White Pharmacy. 12.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 56452 as rural (rural area).
Hospice
7 Medicare hospices tell CMS they serve ZIP code 56452.
Nearest geriatric medicine practice
First Care Medical Services, Fosston. 72.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Area not mapped by FEMA. (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked11 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Birchview Gardens Assisted Liv provide?

Birchview Gardens Assisted Liv is licensed by the state of Minnesota for assisted living, memory care in Hackensack, Minnesota. Its licensed capacity is 41 residents.

Does Lilisity rate Birchview Gardens Assisted Liv?

No. We publish state licensing details for Birchview Gardens Assisted Liv but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Birchview Gardens Assisted Liv cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Birchview Gardens Assisted Liv does not publish its prices.

How do I contact Birchview Gardens Assisted Liv?

Visit Birchview Gardens Assisted Liv at 108 3rd Street North, Hackensack, MN 56452.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

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How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid