Assisted Living
Attentive Care
3524 Kyle Avenue North, Crystal, MN 55422 · Map
Licensed for 6 residents · ATTENTIVE CARE
Attentive Care is a state-licensed assisted living community in Crystal, Minnesota. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 6 residents
Assisted Living Facility 425811, current license dated Aug 1, 2026. Licensee ATTENTIVE CARE.
Nearest emergency room
0.7 miles
North Memorial Health Hospital, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Attentive Care this community | 6 | Not published | Active | 1 substantiated | |
| First Light Residential Care L | 0.1 mi | 4 | Not published | Active | 0 substantiated |
| Aah Mercy Home Health | 0.1 mi | 4 | Not published | Active | 0 substantiated |
| Loving Homes | 0.1 mi | 4 | Not published | Active | 0 substantiated |
| Copperfield Hill the Lodge | 0.7 mi | 110 | Not published | Active | 1 substantiated |
State inspection record1 substantiated
- Last evaluation
- March 19, 2025
- Evaluations on record
- 2
- Investigations substantiated
- 1 kept 7 years
- Inconclusive
- 0 kept 4 years
- Unsubstantiated
- 1 kept 3 years
Most recent evaluation (March 19, 2025, state report T1I111)
MDH: “On March 17, 2025, through March 19, 2025, the Minnesota Department of Health conducted a full survey at the above provider.”
Survey completed March 19, 2025: 6 correction orders
- Tag 460: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide a means for residents to request assistance for health and safety needs 24 hours a day, seven days a week.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide a means for residents to request assistance for health and safety needs 24 hours a day, seven days a week. This had the potential to affect all five (5) residents in the facility. [...]”
Rule cited: “(5) provide a means for residents to request assistance for health and safety needs 24 hours per day, seven days per week; (6) allow residents the ability to furnish and decorate the resident's unit within the terms of the assisted living contract; (7) permit [...]”
- Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”
- Tag 485: 144G.41 Subdivision 1.a (a) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to offer at least three nutritious meals daily, according to the recommended dietary allowances in the United Stated Department of Agriculture (USDA) guidelines, including seasonal fresh fruit and fresh vegetables and failed to ensure a menu was prepared a week in advance and provided to the residents.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to offer at least three nutritious meals daily, according to the recommended dietary allowances in the United Stated Department of Agriculture (USDA) guidelines, including seasonal fresh fruit and fresh vegetables and failed to ensure a menu was prepared a week in advance and provided to the residents. This had the potential to affect all five residents, residing in the facility. [...]”
Rule cited: “All assisted living facilities must offer to provide or make available at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of Agriculture (USDA) [...]”
- Tag 650: 144G.42 Subd. 8 (a) Staff records Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure the employee record contained the required content for two of two employees (clinical nurse supervisor (CNS)-A and unlicensed personnel (ULP)-D).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the employee record contained the required content for two of two employees (clinical nurse supervisor (CNS)-A and unlicensed personnel (ULP)-D). [...]”
Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”
- Tag 775: 144G.45 Subd. 2. (a) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Two (2) days · fine: $500.00 assessed
Details
Summary: MDH found the licensee failed to provide appropriate disposal areas for smoking materials and to maintain property in property in compliance with Minnesota State Fire Code under Minnesota Rules Chapter 7511.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide appropriate disposal areas for smoking materials and to maintain property in property in compliance with Minnesota State Fire Code under Minnesota Rules Chapter 7511. This had the potential to affect residents, staff, and visitors. [...]”
Rule cited: “Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and:”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect some residents, staff, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
From MDH’s letter: the letter says the facility is in substantial compliance.
Fines assessed by MDH
- Tag 775 (144g.45 Subd. 2. (a) - Fire Protection And Physical Environment): $500.00
Total fines assessed, as printed in the letter: $500.00.
Earlier evaluations (1)
- November 9, 2022: report JVBC11 · 19 correction orders
Details
Survey completed November 9, 2022: 19 correction orders
- Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Details
Summary: MDH found the licensee failed to ensure the licensed assisted living director (LALD) was listed as the Director of Record for the licensee with Board of Executives for Long-Term Services and Support (BELTSS) website.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the licensed assisted living director (LALD) was listed as the Director of Record for the licensee with Board of Executives for Long-Term Services and Support (BELTSS) website. This had the potential to affect all the licensee's residents, staff, and visitors. [...]”
Rule cited: “Each assisted living facility must employ an assisted living director licensed or permitted by the Board of Executives for Long Term Services and Supports.”
- Tag 250: 144G.20 Subdivision 1 Conditions Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; in addition, the licensee failed to develop and/or implemented current policies and procedures as required.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to show they met the requirements of licensure, by attesting the managerial officials who oversaw the day-to-day operations understood applicable statutes and rules; in addition, the licensee failed to develop and/or implemented current policies and procedures as required. This had the potential to affect all residents, staff, and visitors. [...]”
Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”
- Tag 340: 144G.30 Subd. 5 Correction orders Level 3, widespread scope, scope/level letter I · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to provide sufficient documentation with actions taken to comply with the following immediate correction orders identified during a survey: tag identification 0110, identified August 8, 2022, and tag identification 1620 and 1390, identified November 8-9, 2022.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide sufficient documentation with actions taken to comply with the following immediate correction orders identified during a survey: tag identification 0110, identified August 8, 2022, and tag identification 1620 and 1390, identified November 8-9, 2022. This had the potential to affect all three residents and staff in the facility. [...]”
Rule cited: “(a) A correction order may be issued whenever the commissioner finds upon survey or during a complaint investigation that a facility, a managerial official, or an employee of the facility is not in compliance with this chapter. [...]”
- Tag 460: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to provide a means for residents to request assistance for health and safety needs 24 hours a day, seven days a week.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide a means for residents to request assistance for health and safety needs 24 hours a day, seven days a week. [...]”
Rule cited: “(5) provide a means for residents to request assistance for health and safety needs 24 hours per day, seven days per week; (6) allow residents the ability to furnish and decorate the resident's unit within the terms of the assisted living contract; (7) permit [...]”
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to develop and implement a staffing plan as required and failed to post a staffing schedule.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and implement a staffing plan as required and failed to post a staffing schedule. This had the potential to affect all residents. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
Show all 19
- Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-one
Details
Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all the [...]”
Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”
- Tag 490: 144G.41 Subd 1 (13) (ii)-(vii) Minimum requirements Level 3, widespread scope, scope/level letter I · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to have daily programs of social and recreational activities based on individual and group interests, physical, mental, and psychosocial needs, that created opportunities for active participation in the community at large.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have daily programs of social and recreational activities based on individual and group interests, physical, mental, and psychosocial needs, that created opportunities for active participation in the community at large. This had the potential to affect all three residents of the facility. [...]”
Rule cited: “(ii) weekly housekeeping; (iii) weekly laundry service; (iv) upon the request of the resident, provide direct or reasonable assistance with arranging for transportation to medical and social services appointments, shopping, and other recreation, and provide [...]”
- Tag 570: 144G.42 Subdivision 1 Display of license Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to display the original current license at the main entrance of the assisted living facility as
MDH’s finding, as written: “Based on observation and interview, the licensee failed to display the original current license at the main entrance of the assisted living facility as required. This practice resulted in a level one violation (a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety) and was issued at a widespread scope (when problems are pervasive or represent a systemic failure that has affected or has potential to affect a large portion or [...]”
Rule cited: “The original current license must be displayed at the main entrance of each assisted living facility. The facility must provide a copy of the license to any person who requests it.”
- Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to engage in and maintain documentation of ongoing quality management activities relevant to the size and services provided by the assisted living provider.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to engage in and maintain documentation of ongoing quality management activities relevant to the size and services provided by the assisted living provider. This had the potential to affect all residents. [...]”
Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure an individual abuse prevention plan (IAPP) contained statements of the specific measures to be taken by staff to minimize the risk of abuse for one of one resident (R1).
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an individual abuse prevention plan (IAPP) contained statements of the specific measures to be taken by staff to minimize the risk of abuse for one of one resident (R1). [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21)
Details
MDH’s finding, as written: “Based on interview and record review the licensee failed to develop a written emergency preparedness (EP) plan with all the required content. This had the potential to affect all three residents, staff, and visitors. [...]”
Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”
- Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide interconnected smoke detectors so that actuation of one alarm causes all alarms in the dwelling to actuate as required.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to provide interconnected smoke detectors so that actuation of one alarm causes all alarms in the dwelling to actuate as required. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”
- Tag 790: 144G.45 Subd. 2 (a) (2)-(3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
MDH’s finding, as written: “Based on observation and interview the licensee failed to ensure installation and maintenance of portable fire extinguishers at the facility. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one(21) days
Details
Summary: MDH found the licensee failed to maintain the facility physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the facility physical environment in a continuous state of good repair and operation regarding the health, safety, and well-being of the residents. This had the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter D · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to provide the required fire safety training and evacuation plans for residents and staff.
MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide the required fire safety training and evacuation plans for residents and staff. This has the potential to directly affect all residents, staff, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 900: 144G.50 Subdivision 1 Contract required Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to develop and execute a written and signed assisted living contract with the required content for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and execute a written and signed assisted living contract with the required content for one of one resident (R1). [...]”
Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”
- Tag 1390: 144G.62 Subdivision 1 Availability of contact person to staff Level 3, widespread scope, scope/level letter I · correction period: Immediate
Details
Summary: MDH found the licensee failed to ensure a registered nurse, who was also the licensed assisted living director (LALD/RN)-A) was readily available for consultation to the staff performing delegated nursing tasks and services.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a registered nurse, who was also the licensed assisted living director (LALD/RN)-A) was readily available for consultation to the staff performing delegated nursing tasks and services. This had the potential to affect all residents and staff of the facility. The licensee hired LALD/RN-A to perform all nursing tasks. [...]”
Rule cited: “(a) Assisted living facilities must have a registered nurse available for consultation by staff performing delegated nursing tasks and must have an appropriate licensed health professional available if performing other delegated services such as therapies.”
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 3, isolated scope, scope/level letter G · correction period: Immediate
Details
Summary: MDH found the licensee failed to assess one of one resident (R1) for safety needs including, but not limited to the known history of elopement and risk for abuse to self and others.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to assess one of one resident (R1) for safety needs including, but not limited to the known history of elopement and risk for abuse to self and others. This resulted in an immediate order issued on November 8, 2022, at approximately 4:30 p.m. [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the service plan included the required content for one of one resident (R1).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the service plan included the required content for one of one resident (R1). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or one or a [...]”
Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”
From MDH’s letter: the letter says the facility is in substantial compliance.
- Tag 110: 144G.10 Subdivision 1a Assisted living director license required Level 2, widespread scope, scope/level letter F · correction period: Two (2) days
Substantiated investigations (state reports)
- December 22, 2022 · report HL355463543M · MDH finding: Substantiated, facility responsibility
Details
Allegation, as written: “The facility neglected a resident when they failed to provide supervision that resulted in the resident's death from drug overdose.”
“The Minnesota Department of Health determined neglect was substantiated.”
“The facility was responsible for the maltreatment.”
Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. The facility failed to provide supervision to the resident after they removed multiple street drugs from him. Facility staff found the resident deceased in his room, midafternoon, the following day.”
Action taken by facility: “The facility contacted law enforcement.”
Action taken by MDH: “The facility was issued a correction order regarding the vulnerable adult's right to be free from maltreatment.”
Survey completed November 21, 2022: 4 correction orders
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
Details
Summary: MDH found the licensee failed to ensure they had an awake staff person 24 hours per day seven days per week, who was responsible for providing the health and safety needs of three of three residents (R1, R2, R3) reviewed.
MDH’s finding, as written: “Based on observation and record review, the licensee failed to ensure they had an awake staff person 24 hours per day seven days per week, who was responsible for providing the health and safety needs of three of three residents (R1, R2, R3) reviewed. Therefore, staff did not provide R1, R2, R3 their required services during the day. [...]”
Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”
- Tag 630: 144G.42 Subd. 6 (b) Compliance with requirements for reporting ma Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure individual abuse prevention plan (IAPP) was developed to include statements of the specific measures to be taken to minimize the risk of abuse for two of four residents (R2, R3) with record reviewed.
MDH’s finding, as written: “Based on observation and record review, the licensee failed to ensure individual abuse prevention plan (IAPP) was developed to include statements of the specific measures to be taken to minimize the risk of abuse for two of four residents (R2, R3) with record reviewed. [...]”
Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 4, isolated scope, scope/level letter J · correction period: Seven (7) Days
Details
Summary: MDH found the licensee failed to provide appropriate care and services according to acceptable health care, medical, or nursing standards of practice for two of four residents (R1, R3), reviewed for drug overdose.
MDH’s finding, as written: “Based on interview, and document review, the licensee failed to provide appropriate care and services according to acceptable health care, medical, or nursing standards of practice for two of four residents (R1, R3), reviewed for drug overdose. The licensee failed to assess and monitor R1 for effects of drug overdose after they removed drugs and paraphernalia from him. [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the facility failed to ensure one of four residents reviewed (R1) was free from maltreatment.
MDH’s finding, as written: “Based on observations, interviews, and document review, the facility failed to ensure one of four residents reviewed (R1) was free from maltreatment. R1 was neglected. Findings include: The Minnesota Department of Health (MDH) issued a determination that neglect occurred, and that the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. The MDH concluded there was a preponderance of evidence that maltreatment occurred.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 3, widespread scope, scope/level letter I · correction period: IMMEDIATE
Unsubstantiated investigations (1)
- October 14, 2024 · report HL355464401M · MDH finding: Not Substantiated
Details
Allegation, as written: “The facility neglected to supervise a resident who went into the community, obtained air duster, huffed it to intoxication, and drowned in a nearby lake.”
“The Minnesota Department of Health determined neglect was not substantiated.”
Summary: MDH looked into an allegation and found: neglect not substantiated.
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was not substantiated. The facility was aware of the resident's abuse of substances, including air duster, made changes to the resident's level of supervision, service plan, and abuse prevention plan with each incident. The resident was his own decision maker. The medical examiner determined the resident's death was an accident.”
Action taken by facility: “The facility updated the resident's care plan with each incident of chemical abuse and provided staff training on interventions.”
Action taken by MDH: “No further action taken at this time.”
Survey completed October 1, 2024: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”
Level 4: “a violation harmed a resident's health or safety, not including serious injury or death, or a violation that was likely to lead to serious injury or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 6 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee ATTENTIVE CARE
- License type
- Assisted Living Facility
- License number
- 425811
- License status
- Active
- Current license dated
- 2026-08-01
- Licensed capacity
- 6
- Licensee
- ATTENTIVE CARE
- County
- Hennepin County
- Administrator/Authorized Agent
- Marriam Abdi
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.7 mi, nursing home 0.4 mi, pharmacy 2.6 mi
- Nearest hospital with an emergency room
- North Memorial Health Hospital, Robbinsdale. 0.7 miles away, straight line. CMS overall hospital rating: 1 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Good Samaritan Society - Specialty Care Community, Robbinsdale. 0.4 miles away, straight line.
- Nearest home health agency office
- Good Samaritan Society - Home Care, Robbinsdale. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Hy-Vee Pharmacy. 2.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55422 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Robbinsdale Dialysis, Robbinsdale, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
Fkc - Robbinsdale Dialysis, Robbinsdale, 0.7 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Dialysis - Golden Valley, Golden Valley, 1.8 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 55422.
North Memorial Home Hlth Hospc, office in Robbinsdale, 0.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Moments Hospice, office in Golden Valley, 2.2 miles away, straight line (CMS family survey rating 1 of 5 stars)
Grace Hospice, office in Minneapolis, 3.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Twin Cities Physicians Professional Corporation, Golden Valley. 1.9 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked11 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Attentive Care provide?
Attentive Care is licensed by the state of Minnesota for assisted living in Crystal, Minnesota. Its licensed capacity is 6 residents.
Does Lilisity rate Attentive Care?
No. We publish state licensing details for Attentive Care but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Attentive Care cost?
Assisted Living in Hennepin County typically starts at $2,500 to $4,400 a month. Based on 18 communities that publish prices. These are area figures, not this community's price. Attentive Care does not publish its prices.
How do I contact Attentive Care?
Visit Attentive Care at 3524 Kyle Avenue North, Crystal, MN 55422.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid