Assisted Living
Arbors at Ridges Assisted Livi
13897 Community Drive, Burnsville, MN 55337 · Map
Licensed for 70 residents · ARBORS AT RIDGES ASSISTED LIVING
Arbors at Ridges Assisted Livi is a state-licensed assisted living community in Burnsville, Minnesota. It is licensed for 70 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What Arbors at Ridges Assisted Livi says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Pets allowed.
Our pet-friendly, multi-care level community is made up of five elegant buildings set within a lushly landscaped campus in Burnsville, Minnesota.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 70 residents
Assisted Living Facility 424721, current license dated Apr 1, 2026. Licensee ARBORS AT RIDGES ASSISTED LIVING.
Nearest emergency room
0.2 miles
M Health Fairview Ridges Hospital, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Arbors at Ridges Assisted Livi this community | 70 | Not published | Active | 1 substantiated | |
| Arbor Lane | 0.1 mi | 50 | Not published | Active | 2 substantiated |
| Burnsville Carefree Living by | 0.2 mi | 94 | Not published | Active | 1 substantiated |
| Walnut Grove Home | 0.2 mi | 5 | Not published | Active | 0 substantiated |
| Care4u | 0.2 mi | 5 | Not published | Active | 0 substantiated |
State inspection record1 substantiated
- Last evaluation
- May 20, 2026
- Evaluations on record
- 2
- Investigations substantiated
- 1 kept 7 years
- Inconclusive
- 1 kept 4 years
- Unsubstantiated
- 0 kept 3 years
Most recent evaluation (May 20, 2026, state report 9HY911)
MDH: “On May 18, 2026, through May 20, 2026, the Minnesota Department of Health conducted a full survey at the above provider and the following correction orders are issued.”
Survey completed May 20, 2026: 3 correction orders
- Tag 700: 144G.43 Subdivision 1 Resident record Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure resident's personal health and medical information was kept private.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure resident's personal health and medical information was kept private. This had the potential to affect all forty residents. [...]”
Rule cited: “(b) Resident records, whether written or electronic, must be protected against loss, tampering, or unauthorized disclosure in compliance with chapter 13 and other applicable relevant federal and state laws. [...]”
- Tag 1640: 144G.70 Subd. 4 (a-e) Service plan, implementation and revisions to Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure a current written service plan was finalized no later than 14 calendar days after the date that services were first provided for one of four residents (R6).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a current written service plan was finalized no later than 14 calendar days after the date that services were first provided for one of four residents (R6). [...]”
Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure all medications were securely locked in substantially constructed compartments permitting only authorized personnel access.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure all medications were securely locked in substantially constructed compartments permitting only authorized personnel access. This had the potential to affect the licensee's current residents, staff, and visitors. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
From MDH’s letter: the letter says the facility is in substantial compliance; no immediate fines.
Food and beverage inspection (included in this report): No orders were issued for this inspection report.
Earlier evaluations (1)
- January 10, 2024: report 4HXT11 · 10 correction orders
Details
Survey completed January 10, 2024: 10 correction orders
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
MDH’s finding, as written: “Based on observation, interview, and record review the licensee failed to establish and maintain an infection control (IC) program that complies with accepted health care, medical and nursing standards for infection control for one of one biohazard bin. [...]”
Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”
- Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to maintain the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents.
MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect all residents and staff. [...]”
Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”
- Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to develop a fire safety and evacuation plan with the required elements and failed to provide required employee training on fire safety and evacuation as required.
MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop a fire safety and evacuation plan with the required elements and failed to provide required employee training on fire safety and evacuation as required. This had the potential to affect all staff, residents, and visitors. [...]”
Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”
- Tag 1290: 144G.60 Subdivision 1 Background studies required Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure a background study (BGS) was associated with the licensee's current assisted living facility's health facility identification number (HFID) for one of two unlicensed personnel ((ULP)-A).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a background study (BGS) was associated with the licensee's current assisted living facility's health facility identification number (HFID) for one of two unlicensed personnel ((ULP)-A). [...]”
Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”
- Tag 1470: 144G.63 Subd. 2 Content of required orientation Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure employees completed required orientation before providing services for one of two direct care employees (unlicensed personnel (ULP)-E).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure employees completed required orientation before providing services for one of two direct care employees (unlicensed personnel (ULP)-E). The required orientation was not transferrable from prior employment. [...]”
Rule cited: “(a) The orientation must contain the following topics: (1) an overview of this chapter; (2) an introduction and review of the facility's policies and procedures related to the provision of assisted living services by the individual staff person; (3) handling [...]”
Show all 10
- Tag 1620: 144G.70 Subd. 2 (c-e) Initial reviews, assessments, and monitoring Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
Details
Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed a reassessment not to exceed 14 calendar days after initiation of services for one of one resident (R4).
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the registered nurse (RN) completed a reassessment not to exceed 14 calendar days after initiation of services for one of one resident (R4). [...]”
Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”
- Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure training was completed for unlicensed personnel (ULP) providing medications to residents for unplanned time away from home when the licensed nurse was not available for two of two employees (ULP-A, ULP-B).
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure training was completed for unlicensed personnel (ULP) providing medications to residents for unplanned time away from home when the licensed nurse was not available for two of two employees (ULP-A, ULP-B). [...]”
Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”
- Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure medications were stored securely for one of four residents (R3) with medication management services.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were stored securely for one of four residents (R3) with medication management services. [...]”
Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”
- Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure expired medications were disposed of for house stock medications.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure expired medications were disposed of for house stock medications. Further, the licensee failed to label time-sensitive medications with an opened-on date for one of two residents (R1). [...]”
Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”
- Tag 2350: 144G.91 Subd. 7 Courteous treatment Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure resident's property was treated with dignity and respect when receiving medications for three of three residents (R1, R2, R3) who provided paper towels observed during medication management services.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure resident's property was treated with dignity and respect when receiving medications for three of three residents (R1, R2, R3) who provided paper towels observed during medication management services. [...]”
Rule cited: “Residents have the right to be treated with courtesy and respect, and to have the resident's property treated with respect”
From MDH’s letter: no immediate fines.
- Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
Substantiated investigations (state reports)
- April 1, 2026 · report HL293627702M · MDH finding: Substantiated, facility responsibility
Details
Allegation, as written: “The facility neglected the resident when facility staff transferred the resident using a mechanical standing lift, and the resident sustained multiple fractures.”
“The Minnesota Department of Health determined neglect was substantiated.”
“The facility was responsible for the maltreatment.”
Summary: MDH looked into an allegation and found: neglect substantiated (facility responsibility).
MDH’s conclusion, as written: “The Minnesota Department of Health determined neglect was substantiated. The facility was responsible for the maltreatment. During a transfer with a mechanical lift the resident began screaming in pain. The resident was hospitalized with multiple fractures and died 12 days later. Furthermore, the facility failed to complete a thorough investigation to determine the root cause of the incident and did not implement interventions to prevent re-occurrence.”
Action taken by facility: “The facility reported it and sent to the hospital.”
Action taken by MDH: “The responsible party will be notified of their right to appeal the maltreatment finding. The facility was found to be in noncompliance.”
Survey completed January 28, 2026: 3 correction orders
- Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Details
Summary: MDH found the licensee failed to ensure unlicensed personnel (ULP)-H, ULP-I, ULP-J, ULP-K, and ULP-L) completed all training and competency evaluations prior to providing delegated nursing tasks to three of three residents (R2, R3, R4) utilizing a mechanical standing lift.
MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure unlicensed personnel (ULP)-H, ULP-I, ULP-J, ULP-K, and ULP-L) completed all training and competency evaluations prior to providing delegated nursing tasks to three of three residents (R2, R3, R4) utilizing a mechanical standing lift. [...]”
Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”
- Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 4, isolated scope, scope/level letter J · correction period: Seven (7) days
Details
Summary: MDH found the licensee failed to ensure one of one resident (R1) received necessary care and services, during a transfer with a mechanical sit to stand lift, R1 was hospitalized with bilateral distal femur fractures (break in the lower part of the thigh bone, just
MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure one of one resident (R1) received necessary care and services, during a transfer with a mechanical sit to stand lift, R1 was hospitalized with bilateral distal femur fractures (break in the lower part of the thigh bone, just above the knee), right humerus fracture (break in the upper part of the humerus bone located near the shoulder) and sternal fracture (break in the breastbone, located in the center of the chest). [...]”
Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”
- Tag 2360: 144G.91 Subd. 8 Freedom from maltreatment
Details
Summary: MDH found the facility failed to ensure one of one resident reviewed (R1) was free from maltreatment.
MDH’s finding, as written: “The facility failed to ensure one of one resident reviewed (R1) was free from maltreatment. Findings include: The Minnesota Department of Health (MDH) issued a determination maltreatment occurred, and the facility was responsible for the maltreatment, in connection with incidents which occurred at the facility. Please refer to the public maltreatment report for details.”
Rule cited: “Residents have the right to be free from physical, sexual, and emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable Adults Act.”
- Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
Inconclusive investigations (1)
- January 15, 2025 · report HL293626022M · MDH finding: Inconclusive
Details
“The Minnesota Department of Health determined financial exploitation was inconclusive.”
Summary: MDH looked into an allegation and found: financial exploitation inconclusive.
MDH’s conclusion, as written: “The Minnesota Department of Health determined financial exploitation was inconclusive. The investigation found a possible concern for drug diversion, however there was not enough evidence to determine if drug diversion truly occurred.”
Action taken by facility: “The facility and pharmacy investigated the incident. The AP no longer works at the facility.”
Action taken by MDH: “No further action at this time.”
Survey completed December 23, 2024: no correction orders issued.
What the levels and scopes mean (MDH’s words)
Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”
Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”
Level 4: “a violation harmed a resident's health or safety, not including serious injury or death, or a violation that was likely to lead to serious injury or death”
Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”
Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”
Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”
Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.
What these terms mean
MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”
“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”
For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).
Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.
MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 70 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee ARBORS AT RIDGES ASSISTED LIVING
- License type
- Assisted Living Facility
- License number
- 424721
- License status
- Active
- Current license dated
- 2026-04-01
- Licensed capacity
- 70
- Licensee
- ARBORS AT RIDGES ASSISTED LIVING
- County
- Dakota County
- Administrator
- Julie Kohlbeck
Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs
How Medicaid pays for care in Minnesota
- Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 0.2 mi, nursing home 0.1 mi, pharmacy 1.1 mi
- Nearest hospital with an emergency room
- M Health Fairview Ridges Hospital, Burnsville. 0.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Ebenezer Ridges Geriatric Care Center, Burnsville. 0.1 miles away, straight line.
- Nearest home health agency office
- Alliance Health Services Inc, Eagan. 3.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 55337 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Burnsville Dialysis Unit, Burnsville, 0.1 miles away, straight line (CMS rating 4 of 5 stars)
Davita East Valley Dialysis, Apple Valley, 4.7 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Medical Care - Lakeville, Lakeville, 4.7 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 23 Medicare hospices tell CMS they serve ZIP code 55337.
Minnesota Hospice LLC, office in Lakeville, 4.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Healthpartners Hospice And Palliatice Care, office in Bloomington, 7.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Caretenders Hospice, office in Minneapolis, 8.8 miles away, straight line - Nearest geriatric medicine practice
- Fairview Health Services, Burnsville. 0.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in April 2026. What was it, and how was it fixed?
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Minnesota Department of Health, Health Regulation Division inspection records | Sep 28, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Arbors at Ridges Assisted Livi provide?
Arbors at Ridges Assisted Livi is licensed by the state of Minnesota for assisted living in Burnsville, Minnesota. Its licensed capacity is 70 residents.
Does Lilisity rate Arbors at Ridges Assisted Livi?
No. We publish state licensing details for Arbors at Ridges Assisted Livi but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Arbors at Ridges Assisted Livi cost?
Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Arbors at Ridges Assisted Livi does not publish its prices.
How do I contact Arbors at Ridges Assisted Livi?
Use Arbors at Ridges Assisted Livi's website, ebenezerridges.org, or visit at 13897 Community Drive, Burnsville, MN 55337.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid