Lilisity

Assisted Living and Memory Care

Arbor Park Living Center

2921 6th Avenue North, Moorhead, MN 56560 · Map
Licensed for 57 residents · ARBOR PARK LIVING CENTER, LLC

State license active
Is this your community? Claim this listing

Arbor Park Living Center is a state-licensed assisted living, memory care community in Moorhead, Minnesota. It is licensed for 57 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
57 residentsLicensed capacity
State licensedAssisted living facility dementia care
$2,200 to $4,800/moTypical assisted living start in Minnesota, from 74 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price.
Memory Care in Minnesota typically starts at $3,900 to $8,600 a month. Based on 40 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What Arbor Park Living Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers diabetes care. Insulin management - blood checks, insulin pen (page, checked Oct 15, 2026)
  • Offers behavioral support. Individual socialization/behavior management (page, checked Oct 15, 2026)
  • Provides transportation. Assistance scheduling medical appointments and transportation (page, checked Oct 15, 2026)

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

0Substantiated investigations

Last evaluation: Dec 6, 2024. See the record

License

Active, 57 residents

Assisted Living Facility Dementia Care 422163, current license dated Aug 1, 2025. Licensee ARBOR PARK LIVING CENTER, LLC.

Nearest emergency room

2.5 miles

Sanford Medical Center Fargo, rated 4 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Arbor Park Living Center this community57Not publishedActive0 substantiated
Serenity Assisted Living & Mem0.7 mi14Not publishedActive0 substantiated
Serenity Assisted Living, 1125 Oakview Drive0.8 mi27Not publishedActive0 substantiated
Serenity Assisted Living, 1204 Oakview Drive0.8 mi37Not publishedActive0 substantiated
Moorhead Manor1.0 mi30Not publishedActive0 substantiated
State inspection record0 substantiated
Last evaluation
December 6, 2024
Evaluations on record
2
Investigations substantiated
0 kept 7 years
Inconclusive
0 kept 4 years
Unsubstantiated
0 kept 3 years

Most recent evaluation (December 6, 2024, state report N3L111)

MDH: “On June 25, 2025 through June 30, 2025, the Minnesota Department of Health conducted a follow-up survey at the above provider to follow-up on orders issued pursuant to a survey completed on March 26, 2025.”

Survey completed June 24, 2025: 11 correction orders

  • Tag 100: 144G.10 Subdivision 1 License required (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(a)(1) Beginning August 1, 2021, no assisted living facility may operate in Minnesota unless it is licensed under this chapter. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to comply with Minnesota State Fire Code Rules, Chapter 7511.

    MDH’s finding, as written: “Based on record review and interview, the licensee failed to comply with Minnesota State Fire Code Rules, Chapter 7511. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

Show all 11
  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 830: 144G.45 Subd. 3 Local laws apply Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to comply with all applicable state and local governing laws, regulations, standards, ordinances, and codes for fire safety and building requirements.

    MDH’s finding, as written: “The licensee failed to comply with all applicable state and local governing laws, regulations, standards, ordinances, and codes for fire safety and building requirements. [...]”

    Rule cited: “Assisted living facilities shall comply with all applicable state and local governing laws, regulations, standards, ordinances, and codes for fire safety, building, and zoning requirements, except a facility with a licensed resident capacity of six or fewer [...]”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “An assisted living facility with dementia care must meet the requirements of section 144G.45 and the following additional requirements: (1) an assessment of safety risks must be performed on and around the property. [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services (re-issued) scope/level letter F
    Details

    MDH’s finding, as written: “Not reviewed during this survey.”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

Survey completed March 26, 2025: 10 correction orders

  • Tag 100: 144G.10 Subdivision 1 License required (re-issued) scope/level letter F
    Details

    Rule cited: “(a)(1)Beginning August 1, 2021, no assisted living facility may operate in Minnesota unless it is licensed under this chapter. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services (re-issued) scope/level letter F
    Details

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to comply with Minnesota State Fire Code Rules, Chapter 7511.

    MDH’s finding, as written: “Based on record review and interview, the licensee failed to comply with Minnesota State Fire Code Rules, Chapter 7511. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

Show all 10
  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure one of one refrigerator storing medications maintained an acceptable temperature and medications were stored according to manufacturer's recommended temperature.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure one of one refrigerator storing medications maintained an acceptable temperature and medications were stored according to manufacturer's recommended temperature. [...]”

    Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

  • Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to ensure time sensitive medications included the opened-on date and expiration dates for five of five residents (R6, R9, R14, R15, R16).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure time sensitive medications included the opened-on date and expiration dates for five of five residents (R6, R9, R14, R15, R16). [...]”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment (re-issued) scope/level letter F
    Details

    Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services (re-issued) Level 2, widespread scope, scope/level letter F
    Details

    Summary: MDH found the licensee failed to provide care and

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of cleaning supplies. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

Survey completed December 6, 2024: 25 correction orders

  • Tag 100: 144G.10 Subdivision 1 License required Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to obtain accurate licensure when they applied for a license for a residential dwelling, despite sharing one roof with a building that occupied offices for other business than the assisted living.

    MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to obtain accurate licensure when they applied for a license for a residential dwelling, despite sharing one roof with a building that occupied offices for other business than the assisted living. [...]”

    Rule cited: “(a)(1)Beginning August 1, 2021, no assisted living facility may operate in Minnesota unless it is licensed under this chapter. [...]”

  • Tag 480: 144G.41 Subdivision 1 Subd. 1a (a-b) Minimum requirements; required food services Level 2, widespread scope, scope/level letter F · correction period: Please refer to the FBEIR for any compliance dates
    Details

    Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

    Rule cited: “(a) Except as provided in paragraph (b), food must be prepared and served according to the Minnesota Food Code, Minnesota Rules, chapter 4626. [...]”

  • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure infection

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure infection control standards were followed for one of two employees, (unlicensed personnel (ULP)-C) during medication administration. [...]”

    Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

  • Tag 650: 144G.42 Subd. 8 (a) Staff records Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to ensure employee records contained the required training content for one of one employee (unlicensed personnel (ULP)-E).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure employee records contained the required training content for one of one employee (unlicensed personnel (ULP)-E). [...]”

    Rule cited: “(a) The facility must maintain current records of each paid staff member, each regularly scheduled volunteer providing services, and each individual contractor providing services. [...]”

  • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure the Emergency

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the Emergency Preparedness Plan (EPP) was prominently posted and reviewed annually, and failed to ensure the missing resident policy was reviewed quarterly. This had the potential to affect all residents, staff, and any visitors of the facility. [...]”

    Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

Show all 25
  • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to comply with smoke alarm requirements and Minnesota State Fire Code Rules, Chapter 7511.

    MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to comply with smoke alarm requirements and Minnesota State Fire Code Rules, Chapter 7511. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) provide smoke alarms outside each separate sleeping area in the immediate vicinity of bedrooms; (iii) provide smoke [...]”

  • Tag 790: 144G.45 Subd. 2 (a) (2-3) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to maintain the portable fire extinguishers as required by statute.

    MDH’s finding, as written: “Based on observation and interview, the licensee failed to maintain the portable fire extinguishers as required by statute. This deficient condition had the potential to affect all residents, staff, and visitors. [...]”

    Rule cited: “(2) install and maintain portable fire extinguishers in accordance with the State Fire Code; (3) install portable fire extinguishers having a minimum 2-A:10-B:C rating within Group R-3 occupancies, as defined by the State Fire Code, located so that the travel [...]”

  • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents.

    MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to provide the physical environment in a continuous state of good repair and operation with regard to the health, safety, and well-being of the residents. This had the potential to directly affect a limited number of residents, staff, and visitors. [...]”

    Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

  • Tag 810: 144G.45 Subd. 2 (b-f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop and

    MDH’s finding, as written: “Based on observation, record review, and interview, the licensee failed to develop and maintain a fire safety and evacuation plan with the required content, make the plan readily available, and provide required training and drills. This had the potential to directly affect all residents, staff, and visitors. [...]”

    Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

  • Tag 950: 144G.50 Subd. 3 Designation of representative Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to offer the resident the opportunity to identify a designated representative in writing for three of three residents (R1, R2, R3).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer the resident the opportunity to identify a designated representative in writing for three of three residents (R1, R2, R3). [...]”

    Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

  • Tag 1290: 144G.60 Subdivision 1 Background studies required Level 3, pattern scope, scope/level letter H · correction period: IMMEDIATE · fine: $3,000.00 assessed
    Details

    MDH’s finding, as written: “This correction order was modified on December 4, 2024, to reflect additional information provided by the licensee. The order was changed from a level three widespread, to a level three pattern scope. Based on observation, interview, and record review, the licensee failed to ensure background studies were cleared prior to staff providing services to residents, for two of three employees (unlicensed personnel (ULP)-C, ULP-G). [...]”

    Rule cited: “(a) Employees, contractors, and regularly scheduled volunteers of the facility are subject to the background study required by section 144.057 and may be disqualified under chapter 245C. [...]”

  • Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, pattern scope, scope/level letter E · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure the registered nurse (RN) provided written instructions in the resident's record for the delegated task provided by the unlicensed personnel (ULP) for two of two residents (R2, R3) who received catheter cares from the licensee.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) provided written instructions in the resident's record for the delegated task provided by the unlicensed personnel (ULP) for two of two residents (R2, R3) who received catheter cares from the licensee. [...]”

    Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”

  • Tag 1440: 144G.62 Subd. 4 Supervision of staff providing delegated nurs Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the licensee for one of two (unlicensed personnel (ULP)-E).

    MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure direct supervision of staff performing delegated tasks was provided within 30 calendar days after the date on which the individual begins working for the licensee for one of two (unlicensed personnel (ULP)-E). [...]”

    Rule cited: “(a) Staff who perform delegated nursing or therapy tasks must be supervised by an appropriate licensed health professional or a registered nurse according to the assisted living facility's policy where the services are being provided to verify that the work [...]”

  • Tag 1500: 144G.63 Subd. 5 Required annual training Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure an employee received all of the required annual training content for each 12 months of employment for one of three employees (clinical nurse supervisor (CNS)-B).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an employee received all of the required annual training content for each 12 months of employment for one of three employees (clinical nurse supervisor (CNS)-B). [...]”

    Rule cited: “(a) All staff that perform direct services must complete at least eight hours of annual training for each 12 months of employment. [...]”

  • Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, isolated scope, scope/level letter D · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure a direct care employee received the required annual dementia training for each 12 months of employment for one of three employees (clinical nurse supervisor (CNS)-B).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure a direct care employee received the required annual dementia training for each 12 months of employment for one of three employees (clinical nurse supervisor (CNS)-B). [...]”

    Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

  • Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
    Details

    Summary: MDH found the licensee failed to ensure the service plan included the required content for three of three residents (R1, R2, R3).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the service plan included the required content for three of three residents (R1, R2, R3). [...]”

    Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

  • Tag 1690: 144G.71 Subdivision 1 Medication management services Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to develop and maintain current

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and maintain current written medication management policies and procedures under the supervision and direction of a registered nurse (RN). [...]”

    Rule cited: “(a) This section applies only to assisted living facilities that provide medication management services. [...]”

  • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to develop and maintain a current individualized medication management plan for each resident to include all required content for two of two residents (R1, R2, R3).

    MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and maintain a current individualized medication management plan for each resident to include all required content for two of two residents (R1, R2, R3). [...]”

    Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

  • Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure as needed (PRN) medications included parameters for administration for one of three residents (R3).

    MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure as needed (PRN) medications included parameters for administration for one of three residents (R3). This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a [...]”

    Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”

  • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure current written or electronically recorded prescriptions were obtained for three of three residents (R1, R2, R3) who received medication management services.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure current written or electronically recorded prescriptions were obtained for three of three residents (R1, R2, R3) who received medication management services. [...]”

    Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

  • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure time sensitive medications included the opened on date for one of one resident (R3), failed to ensure medications had original prescription labels including the opened-on date for time sensitive medications for two of two residents (R9, R10) and failed to ensure medications had original prescription labels for three of three residents (R9, R11, R12).

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure time sensitive medications included the opened on date for one of one resident (R3), failed to ensure medications had original prescription labels including the opened-on date for time sensitive medications for two of two residents (R9, R10) and failed to ensure medications had original prescription labels for three of three residents (R9, R11, R12). [...]”

    Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

  • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure specific written instructions were documented for two of three residents (R1, R3) who received treatments.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure specific written instructions were documented for two of three residents (R1, R3) who received treatments. [...]”

    Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

  • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to ensure written or electronically recorded orders were obtained for one of three residents (R1) who had a treatment managed by the provider.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure written or electronically recorded orders were obtained for one of three residents (R1) who had a treatment managed by the provider. [...]”

    Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

  • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
    Details

    Summary: MDH found the licensee failed to provide a safety risk assessment or hazard vulnerability assessment of the physical environment on and around the property with mitigation factors.

    MDH’s finding, as written: “Based on record review and interview, the licensee failed to provide a safety risk assessment or hazard vulnerability assessment of the physical environment on and around the property with mitigation factors. This deficient practice had the ability to affect all staff, residents, and visitors. [...]”

    Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

  • Tag 2310: 144G.91 Subd. 4 (a) Appropriate care and services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
    Details

    Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of cleaning supplies.

    MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards for storage of cleaning supplies. [...]”

    Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

From MDH’s letter: the letter says the facility is in substantial compliance.

Fines assessed by MDH

  • Tag 1290 (144g.60 Subdivision 1 - Background Studies Required): $3,000.00

Total fines assessed, as printed in the letter: $1,500.00.

Total fines assessed, as printed in the letter: $3,000.00.

Earlier evaluations (1)
  • September 30, 2021: report 1OTO11 · 83 correction orders
    Details

    Survey completed April 6, 2022: 9 correction orders

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 1650: 144G.70 Subd. 4 (f) Service plan, implementation and revisions to (re-issued) Level 1, widespread scope, scope/level letter C
      Details

      Summary: MDH found the licensee failed to ensure the service plan included the required content for five of five residents (R1, R3, R4, R7, R23) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the service plan included the required content for five of five residents (R1, R3, R4, R7, R23) with records reviewed. This had the potential to affect all 41 residents who received services at the facility. [...]”

      Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

    • Tag 1700: 144G.71 Subd. 2 Provision of medication management services (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure a medication management assessment was completed by the registered nurse (RN) to determine what medication management services would be provided included all required content for one of one resident (R23) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure a medication management assessment was completed by the registered nurse (RN) to determine what medication management services would be provided included all required content for one of one resident (R23) with records reviewed. [...]”

      Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”

    • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to document all required content for medication setup for two of two residents (R7, R21) receiving medication set up services with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to document all required content for medication setup for two of two residents (R7, R21) receiving medication set up services with records reviewed. [...]”

      Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

    Show all 9
    • Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure medications were maintained bearing the original prescription label with legible information including the expiration date for time sensitive medications for two of two residents (R10, R20) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were maintained bearing the original prescription label with legible information including the expiration date for time sensitive medications for two of two residents (R10, R20) with records reviewed. [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure there were current treatment and therapy orders that included the frequency, duration, and other required information needed for one of one resident (R23) receiving oxygen with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure there were current treatment and therapy orders that included the frequency, duration, and other required information needed for one of one resident (R23) receiving oxygen with records reviewed. [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    • Tag 2310: 144G.91 Subd. 4 Appropriate care and services (re-issued) Level 3, isolated scope, scope/level letter G · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards of one of one resident (R23) with bedrails who lacked a bed rail assessment and an explanation of risks and benefits of the use of bed rails.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide care and services according to acceptable health care, medical, or nursing standards of one of one resident (R23) with bedrails who lacked a bed rail assessment and an explanation of risks and benefits of the use of bed rails. This resulted in an immediate order on April 5, 2022, at 2:03 p.m. In addition, the licensee failed to ensure the safe storage of oxygen for one of one resident (R23) with records reviewed. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 3070: 144.6502, Subd. 6 Form Requirements Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to obtain consent for electronic monitoring for one of one resident (R23) who had an electronic monitor device in place.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to obtain consent for electronic monitoring for one of one resident (R23) who had an electronic monitor device in place. [...]”

      Rule cited: “Subd. 6.Form requirements. (b) Facilities must make the notification and consent form available to the residents and inform residents of their option to conduct electronic monitoring of their rooms or private living unit.”

    Survey completed January 20, 2022: 28 correction orders

    • Tag 250: 144G.20 Subdivision 1. Conditions (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure the management officials who were in charge of the day-to-day operations, and responsible for the resident's assisted living services, understood all of the assisted living facility with dementia care regulations.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the management officials who were in charge of the day-to-day operations, and responsible for the resident's assisted living services, understood all of the assisted living facility with dementia care regulations. This has the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements (re-issued) scope/level letter F
      Details

      MDH’s finding, as written: “No further action required.”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 510: 144G.41 Subd. 3 Infection control program (re-issued) Level 3, widespread scope, scope/level letter I · fine: $500.00 assessed
      Details

      Summary: MDH found the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to COVID-19.

      MDH’s finding, as written: “Based on observation, interview, and document review, the licensee failed to establish and maintain an effective infection control program that complied with accepted health care, medical and nursing standards for infection control related to COVID-19. This had the potential to affect all forty-one (41) residents, staff, and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    • Tag 620: 144G.42 Subd. 6 Compliance with requirements for reporting ma (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to timely submit a report to the Minnesota Adult Abuse Reporting Center (MAARC) for one of one resident (R20) with a medication error and for one of one resident (R21) who had an altercation with another resident (R3) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to timely submit a report to the Minnesota Adult Abuse Reporting Center (MAARC) for one of one resident (R20) with a medication error and for one of one resident (R21) who had an altercation with another resident (R3) with records reviewed. [...]”

      Rule cited: “144G.42 Subd. 6. Compliance with requirements for reporting maltreatment of vulnerable adults; abuse prevention plan. (a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”

    • Tag 630: 144G.42 Subd. 6 Compliance with requirements for reporting ma (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure an individual abuse prevention plan was developed to include the required content for one of four residents (R19) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure an individual abuse prevention plan was developed to include the required content for one of four residents (R19) with records reviewed. [...]”

      Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

    Show all 28
    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to complete a two-step TST (tuberculin skin test) or other evidence of tuberculosis (TB) screening such as a blood test for two of three employees (unlicensed personnel (ULP)-H and ULP-F), and the licensee failed to ensure completion of TB education was completed for one of two ULP (ULP-F), with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to complete a two-step TST (tuberculin skin test) or other evidence of tuberculosis (TB) screening such as a blood test for two of three employees (unlicensed personnel (ULP)-H and ULP-F), and the licensee failed to ensure completion of TB education was completed for one of two ULP (ULP-F), with records reviewed. [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 810: 144G.45 Subd. 2 (b)-(f) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to include the location

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to include the location and number of resident rooms in the fire safety and evacuation plans. This had the potential to affect all residents and staff. [...]”

      Rule cited: “(b) Each assisted living facility shall develop and maintain fire safety and evacuation plans. [...]”

    • Tag 900: 144G.50 Subdivision 1 Contract required (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to develop and execute a written assisted living contract with the required content for two of four residents (R1 and R19) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and execute a written assisted living contract with the required content for two of four residents (R1 and R19) with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”

    • Tag 920: 144G.50 Subd. 2 Contract information Level 1, widespread scope, scope/level letter C · correction period: Twenty-one days
      Details

      Summary: MDH found the licensee failed to ensure the assisted living with dementia care contract included all required content for two of two residents (R3 and R4), with

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the assisted living with dementia care contract included all required content for two of two residents (R3 and R4), with records reviewed. This had the potential to affect all 41 residents who received assisted living services. [...]”

      Rule cited: “(c) The contract must include: (1) a disclosure of the category of assisted living facility license held by the facility and, if the facility is not an assisted living facility with dementia care, a disclosure that it does not hold an assisted living facility [...]”

    • Tag 950: 144.50 Subd. 3 Designation of representative (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to offer two of four residents (R1, R19) the opportunity to identify a designated representative with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer two of four residents (R1, R19) the opportunity to identify a designated representative with records reviewed. [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 1420: 144G.62 Subd. 2 Delegation of assisted living services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure training and competency to delegated tasks to include use of a sit to stand lift for one of one unlicensed personnel (ULP-H).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure training and competency to delegated tasks to include use of a sit to stand lift for one of one unlicensed personnel (ULP-H). In addition, the licensee failed to ensure the registered nurse (RN) provided written instructions in the resident's record for the delegated task provided by the ULP for one of one resident (R19) who utilized a sit to stand lift for transfers with records reviewed. [...]”

      Rule cited: “(b) When the registered nurse or licensed health professional delegates tasks to unlicensed personnel, that person must ensure that prior to the delegation the unlicensed personnel is trained in the proper methods to perform the tasks or procedures for each [...]”

    • Tag 1620: 144G.70 Subd. 2 Initial reviews, assessments, and monitoring (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed a comprehensive reassessment not to exceed 90 days for one of four residents (R19) as required with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) completed a comprehensive reassessment not to exceed 90 days for one of four residents (R19) as required with records reviewed. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 Service plan, implementation, and revisions t (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      Summary: MDH found the licensee failed to ensure three of four residents' (R1, R3, and R19) service plans were developed and implemented with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure three of four residents' (R1, R3, and R19) service plans were developed and implemented with records reviewed. [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1650: 144G.70 Subd. 4 Service plan, implementation, and revisions t Level 2, isolated scope, scope/level letter D · correction period: Twenty-one
      Details

      Summary: MDH found the licensee failed to ensure the service plan included all required content for two of two residents (R3 and R4) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the service plan included all required content for two of two residents (R3 and R4) with records reviewed. [...]”

      Rule cited: “(f) The service plan must include: (1) a description of the services to be provided, the fees for services, and the frequency of each service, according to the resident's current assessment and resident preferences; (2) the identification of staff or [...]”

    • Tag 1700: 144G.71 Subd. 2 Provision of medication management services (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted a face-to-face

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment to include all required content for one of four residents (R19) with records reviewed. [...]”

      Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to develop and maintain a current individualized medication management plan to include all required content for two of four residents (R3 and R19) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to develop and maintain a current individualized medication management plan to include all required content for two of four residents (R3 and R19) with records reviewed. [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure documentation of medications administered was maintained for one of four residents (R3) and failed to ensure one of two unlicensed personnel (ULP-H) followed the the steps of the medication administration process while administering medications as required.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure documentation of medications administered was maintained for one of four residents (R3) and failed to ensure one of two unlicensed personnel (ULP-H) followed the the steps of the medication administration process while administering medications as required. [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to document all required content for medication set up for one of one resident (R7) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to document all required content for medication set up for one of one resident (R7) with records reviewed. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”

      Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to obtain current written or electronically recorded prescription orders to include tube feeding administration and flushes for one of one resident (R3) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to obtain current written or electronically recorded prescription orders to include tube feeding administration and flushes for one of one resident (R3) with records reviewed. [...]”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure medications were stored according to manufacturer's instructions for four of four medication refrigerators (Aspen, Building 1, Building 2, and Nurse Office).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were stored according to manufacturer's instructions for four of four medication refrigerators (Aspen, Building 1, Building 2, and Nurse Office). [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs (re-issued) Level 2, pattern scope, scope/level letter E
      Details

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure medications were maintained bearing the original prescription label with legible information including the expiration date for time sensitive medications for four of four residents (R6, R12, R20, and R23) with records reviewed. [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to develop and implement a treatment or therapy management plan to include the required content for one of two residents (R1) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and implement a treatment or therapy management plan to include the required content for one of two residents (R1) with records reviewed. [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to document treatment

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to document treatment administration for one of two residents (R1) reviewed who received treatments. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are affected or [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 2070: 144G.81 Subd. 4 Awake staff requirement Level 3, widespread scope, scope/level letter I · correction period: Immediate
      Details

      Summary: MDH found the licensee failed to ensure the facility was staffed twenty four hours a day, seven days a week in the key pad secured unit (Building 2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the facility was staffed twenty four hours a day, seven days a week in the key pad secured unit (Building 2). This had the potential to affect all residents residing at the facility and resulted in an immediate correction order on January 19, 2022, at 4:50 p.m. [...]”

      Rule cited: “An assisted living facility with dementia care providing services in a secured dementia care unit must have an awake person who is physically present in the secured dementia care unit 24 hours per day, seven days per week, who is responsible for responding to [...]”

    • Tag 2140: 144G.83 Subd. 3 Supervising staff training (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “Persons providing or overseeing staff training must have experience and knowledge in the care of individuals with dementia, including: (1) two years of work experience related to Alzheimer's disease or other dementias, or in health care, gerontology, or [...]”

    • Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA (re-issued) Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to have an evaluation for an activity plan for one of four residents (R1) who received services under an assisted living with dementia care license with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to have an evaluation for an activity plan for one of four residents (R1) who received services under an assisted living with dementia care license with records reviewed. [...]”

      Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”

    • Tag 2310: 144G.91 Subd. 4 Appropriate care and services (re-issued) Level 2, isolated scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to ensure the care and services were provided according to a suitable and up-to-date plan, and subject to accepted health care and medical, or nursing standards for one of one resident (R19) who utilized a sit to stand lift for transfers with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the care and services were provided according to a suitable and up-to-date plan, and subject to accepted health care and medical, or nursing standards for one of one resident (R19) who utilized a sit to stand lift for transfers with records reviewed. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 3000: 626.557 Subd. 3 Timing of report (re-issued) Level 2, pattern scope, scope/level letter D
      Details

      Summary: MDH found the licensee failed to timely submit a report to the Minnesota Adult Abuse Reporting Center (MAARC) for one of one resident (R20) with a medication error and for one of one resident (R21) who had an altercation with another resident (R3) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to timely submit a report to the Minnesota Adult Abuse Reporting Center (MAARC) for one of one resident (R20) with a medication error and for one of one resident (R21) who had an altercation with another resident (R3) with records reviewed. [...]”

      Rule cited: “(a) A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately report the information [...]”

    Survey completed September 30, 2021: 46 correction orders

    • Tag 250: 144G.20 Subdivision 1. Conditions Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the management officials who were in charge of the day-to-day operations, and responsible for the resident's assisted living services, understood all of the assisted living facility with dementia care regulations.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the management officials who were in charge of the day-to-day operations, and responsible for the resident's assisted living services, understood all of the assisted living facility with dementia care regulations. This has the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(a) The commissioner may refuse to grant a provisional license, refuse to grant a license as a result of a change in ownership, refuse to renew a license, suspend or revoke a license, or impose a conditional license if the owner, controlling individual, or [...]”

    • Tag 430: 144G.40 Subd. 2 Uniform checklist disclosure of services Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to provide a copy of the uniform checklist disclosure of services with the required content for four of four residents (R3, R4, R1 and R2) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide a copy of the uniform checklist disclosure of services with the required content for four of four residents (R3, R4, R1 and R2) with records reviewed. [...]”

      Rule cited: “(a) All assisted living facilities must provide to prospective residents: (1) a disclosure of the categories of assisted living licenses available and the category of license held by the facility; (2) a written checklist listing all services permitted under [...]”

    • Tag 470: 144G.41 Subdivision 1 Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the required staffing plan was developed and posted as required, potentially affecting all of the licensee's current residents, staff and visitors.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the required staffing plan was developed and posted as required, potentially affecting all of the licensee's current residents, staff and visitors. [...]”

      Rule cited: “(11) develop and implement a staffing plan for determining its staffing level that: (i) includes an evaluation, to be conducted at least twice a year, of the appropriateness of staffing levels in the facility; (ii) ensures sufficient staffing at all times to [...]”

    • Tag 480: 144G.41 Subd 1 (13) (i) (B) Minimum requirements Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure food was prepared and served according to the Minnesota Food Code.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure food was prepared and served according to the Minnesota Food Code. This had the potential to affect all 41 residents residing at the facility. [...]”

      Rule cited: “(13) offer to provide or make available at least the following services to residents: (i) at least three nutritious meals daily with snacks available seven days per week, according to the recommended dietary allowances in the United States Department of [...]”

    • Tag 510: 144G.41 Subd. 3 Infection control program Level 2, widespread scope, scope/level letter F · correction period: Two (2) days · fine: $500.00 assessed
      Details

      Summary: MDH found the licensee failed to establish and maintain an effective infection control program that complies with accepted health care, medical

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to establish and maintain an effective infection control program that complies with accepted health care, medical and nursing standards for infection control related to COVID-19, when they did not comply with MDH guidance for COVID-19 related to wearing appropriate PPE (personal protective equipment) and having a testing plan. This had the potential to affect all current residents, staff and visitors. [...]”

      Rule cited: “(a) All assisted living facilities must establish and maintain an infection control program that complies with accepted health care, medical, and nursing standards for infection control. [...]”

    Show all 46
    • Tag 550: 144G.41 Subd. 7 Resident grievances; reporting maltreatment Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post the required information related to the grievance procedure, as well as information for reporting suspected maltreatment to the Minnesota Adult Abuse Reporting Center (MAARC).

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the required information related to the grievance procedure, as well as information for reporting suspected maltreatment to the Minnesota Adult Abuse Reporting Center (MAARC). This had the potential to affect all current residents, staff and visitors. [...]”

      Rule cited: “All facilities must post in a conspicuous place information about the facilities' grievance procedure, and the name, telephone number, and e-mail contact information for the individuals who are responsible for handling resident grievances. [...]”

    • Tag 580: 144G.42 Subd. 2 Quality management Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to implement and maintain a quality management program appropriate to the size of the facility and relevant to the type of services provided.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to implement and maintain a quality management program appropriate to the size of the facility and relevant to the type of services provided. This had the potential to affect all current clients, staff and visitors. [...]”

      Rule cited: “The facility shall engage in quality management appropriate to the size of the facility and relevant to the type of services provided. [...]”

    • Tag 620: 144G.42 Subd. 6 Compliance with requirements for reporting ma Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected maltreatment and complete a thorough investigation for one of one resident (R2), with record reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected maltreatment and complete a thorough investigation for one of one resident (R2), with record reviewed. [...]”

      Rule cited: “144G.42 Subd. 6. Compliance with requirements for reporting maltreatment of vulnerable adults; abuse prevention plan. (a) The assisted living facility must comply with the requirements for the reporting of maltreatment of vulnerable adults in section 626.557. [...]”

    • Tag 630: 144G.42 Subd. 6 Compliance with requirements for reporting ma Level 2, widespread scope, scope/level letter F · correction period: Seven (7)
      Details

      Summary: MDH found the licensee failed to ensure an individual

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure an individual abuse prevention plan was developed to include the required content for four of four residents (R1, R2, R3 and R4) with records reviewed. [...]”

      Rule cited: “(b) The facility must develop and implement an individual abuse prevention plan for each vulnerable adult. [...]”

    • Tag 640: 144G.42 Subd. 7 Posting information for reporting suspected c Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post the required content in common areas to include: posting the 911 emergency number in common areas and near telephones provided by the assisted living facility; and posting information and the reporting number for the Minnesota Adult Abuse Reporting Center (MAARC) to report suspected maltreatment of a vulnerable adult under section 626.557.

      MDH’s finding, as written: “Based on observation and interview, the licensee failed to post the required content in common areas to include: posting the 911 emergency number in common areas and near telephones provided by the assisted living facility; and posting information and the reporting number for the Minnesota Adult Abuse Reporting Center (MAARC) to report suspected maltreatment of a vulnerable adult under section 626.557. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “The facility shall support protection and safety through access to the state's systems for reporting suspected criminal activity and suspected vulnerable adult maltreatment by: (1) posting the 911 emergency number in common areas and near telephones provided [...]”

    • Tag 660: 144G.42 Subd. 9 Tuberculosis prevention and control Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the provider established and maintained a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which included documentation of a completed TB Facility Risk Assessment,

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure the provider established and maintained a tuberculosis (TB) prevention program, based on the most current guidelines issued by the Centers for Disease Control and Prevention (CDC) which included documentation of a completed TB Facility Risk Assessment, screen for active and latent TB for three of four employees (registered nurse (RN)-B, unlicensed personnel (ULP)-F, and ULP-H). [...]”

      Rule cited: “(a) The facility must establish and maintain a comprehensive tuberculosis infection control program according to the most current tuberculosis infection control guidelines issued by the United States Centers for Disease Control and Prevention (CDC), Division [...]”

    • Tag 680: 144G.42 Subd. 10 Disaster planning and emergency preparedness Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to have a written emergency preparedness plan with all the required content and failed to post an emergency preparedness plan prominently.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to have a written emergency preparedness plan with all the required content and failed to post an emergency preparedness plan prominently. This had the potential to affect all current residents, staff and visitors. [...]”

      Rule cited: “(a) The facility must meet the following requirements: (1) have a written emergency disaster plan that contains a plan for evacuation, addresses elements of sheltering in place, identifies temporary relocation sites, and details staff assignments in the event [...]”

    • Tag 730: 144G.43 Subd. 3 Contents of resident record Level 1, widespread scope, scope/level letter C · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure documentation of services had been provided as identified in the service plan for four of four residents (R1, R2, R3 and R4) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure documentation of services had been provided as identified in the service plan for four of four residents (R1, R2, R3 and R4) with records reviewed. [...]”

      Rule cited: “Contents of a resident record include the following for each resident: (1) identifying information, including the resident's name, date of birth, address, and telephone number; (2) the name, address, and telephone number of the resident's emergency contact, [...]”

    • Tag 780: 144G.45 Subd. 2 (a) (1) Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the facility failed to provide a sufficient number of smoke alarms outside resident sleeping areas in the Birches and Oaks buildings.

      MDH’s finding, as written: “Based on observation and interview, the facility failed to provide a sufficient number of smoke alarms outside resident sleeping areas in the Birches and Oaks buildings. This had the potential to directly affect all residents, staff and visitors in those buildings. [...]”

      Rule cited: “(a) Each assisted living facility must comply with the State Fire Code in Minnesota Rules, chapter 7511, and: (1) for dwellings or sleeping units, as defined in the State Fire Code: (i) provide smoke alarms in each room used for sleeping purposes; (ii) [...]”

    • Tag 800: 144G.45 Subd. 2 (a) (4) Fire protection and physical environment Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the facility failed to ensure a smoking shed was maintained in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance with a maintenance and repair program.

      MDH’s finding, as written: “Based on observation and interview, the facility failed to ensure a smoking shed was maintained in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance with a maintenance and repair program. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “(4) keep the physical environment, including walls, floors, ceiling, all furnishings, grounds, systems, and equipment in a continuous state of good repair and operation with regard to the health, safety, comfort, and well-being of the residents in accordance [...]”

    • Tag 900: 144G.50 Subdivision 1 Contract required Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to develop and execute a written contract with the required content for

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and execute a written contract with the required content for four of four residents (R3, R4, R1 and R2) with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility may not offer or provide housing or assisted living services to any individual unless it has executed a written contract with the resident. [...]”

    • Tag 950: 144.50 Subd. 3 Designation of representative Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to offer four of four residents (R3, R4, R1 and R2) the opportunity to identify a designated representative with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to offer four of four residents (R3, R4, R1 and R2) the opportunity to identify a designated representative with records reviewed. [...]”

      Rule cited: “(a) Before or at the time of execution of an assisted living contract, an assisted living facility must offer the resident the opportunity to identify a designated representative in writing in the contract and must provide the following verbatim notice on a [...]”

    • Tag 1310: 144G.60 Subd. 3 Licensed health professionals and nurses Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure correct authentication with name and title of the person making the entry for one of four employees (unlicensed personnel (ULP)-F) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure correct authentication with name and title of the person making the entry for one of four employees (unlicensed personnel (ULP)-F) with records reviewed. [...]”

      Rule cited: “(a) Licensed health professionals and nurses providing services as employees of a licensed facility must possess a current Minnesota license or registration to practice. [...]”

    • Tag 1460: 144G.63 Subdivision 1 Orientation of staff and supervisors Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure orientation to assisted living licensing requirements and regulations was provided for four of four employees (registered nurse (RN)-B, licensed practical nurse (LPN)-C, unlicensed personnel (ULP)-F, and ULP-H) with records reviewed. [...]”

      Rule cited: “All staff providing and supervising direct services must complete an orientation to assisted living facility licensing requirements and regulations before providing assisted living services to residents. [...]”

    • Tag 1540: 144G.64 (a) TRAINING IN DEMENTIA CARE REQUIRED Level 2, pattern scope, scope/level letter E · correction period: Fourteen (14) days
      Details

      Summary: MDH found the licensee failed to ensure four of four employees (registered nurse (RN)-B, licensed practical nurse (LPN)-C, unlicensed personal (ULP)-E and ULP-H) received the required amount of dementia care training in the required time frame with records reviewed.

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure four of four employees (registered nurse (RN)-B, licensed practical nurse (LPN)-C, unlicensed personal (ULP)-E and ULP-H) received the required amount of dementia care training in the required time frame with records reviewed. [...]”

      Rule cited: “(3) for assisted living facilities with dementia care, direct-care employees must have completed at least eight hours of initial training on topics specified under paragraph (b) within 80 working hours of the employment start date. [...]”

    • Tag 1620: 144G.70 Subd. 2 Initial reviews, assessments, and monitoring Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) completed a 14 day reassessment for one of one resident (R2).

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed to ensure the registered nurse (RN) completed a 14 day reassessment for one of one resident (R2). In addition, the licensee failed to ensure the RN completed a reassessment not to exceed 90 days for three of three residents (R1, R3 and R4) as required with records reviewed. [...]”

      Rule cited: “(c) Resident reassessment and monitoring must be conducted no more than 14 calendar days after initiation of services. [...]”

    • Tag 1640: 144G.70 Subd. 4 Service plan, implementation, and revisions t Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure four of four residents' (R1, R2, R3 and R4) service plans were developed and implemented with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure four of four residents' (R1, R2, R3 and R4) service plans were developed and implemented with records reviewed. [...]”

      Rule cited: “(a) No later than 14 calendar days after the date that services are first provided, an assisted living facility shall finalize a current written service plan. [...]”

    • Tag 1700: 144G.71 Subd. 2 Provision of medication management services Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment to include all required content for four of four residents (R1, R2, R3 and R4) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse (RN) conducted a face-to-face medication management assessment to include all required content for four of four residents (R1, R2, R3 and R4) with records reviewed. [...]”

      Rule cited: “(a) For each resident who requests medication management services, the facility shall, prior to providing medication management services, have a registered nurse, licensed health professional, or authorized prescriber under section 151.37 conduct an [...]”

    • Tag 1730: 144G.71 Subd. 5 Individualized medication management plan Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to develop and maintain a current individualized medication management record for each resident to include all required content for four for four residents (R1, R2, R3 and R4) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and maintain a current individualized medication management record for each resident to include all required content for four for four residents (R1, R2, R3 and R4) with records reviewed. [...]”

      Rule cited: “(a) For each resident receiving medication management services, the assisted living facility must prepare and include in the service plan a written statement of the medication management services that will be provided to the resident. [...]”

    • Tag 1750: 144G.71 Subd. 7 Delegation of medication administration Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure one of one unlicensed personnel (ULP-F) demonstrated competency for administering medication via feeding tube.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure one of one unlicensed personnel (ULP-F) demonstrated competency for administering medication via feeding tube. In addition, the registered nurse (RN) failed to specify, in writing, specific instructions for one of one resident (R3) for administration of medications via feeding tube. [...]”

      Rule cited: “When administration of medications is delegated to unlicensed personnel, the assisted living facility must ensure that the registered nurse has: (1) instructed the unlicensed personnel in the proper methods to administer the medications, and the unlicensed [...]”

    • Tag 1760: 144G.71 Subd. 8 Documentation of administration of medication Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were administered according to manufacturer's instructions for one of one resident (R16) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were administered according to manufacturer's instructions for one of one resident (R16) with records reviewed. In addition, the licensee failed to ensure medications were transcribed as prescribed for one of nine residents (R18) with records reviewed. [...]”

      Rule cited: “Each medication administered by the assisted living facility staff must be documented in the resident's record. The documentation must include the signature and title of the person who administered the medication. [...]”

    • Tag 1770: 144G.71 Subd. 9 Documentation of medication setup Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to document all required content for medication set up for one of two residents (R2) reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to document all required content for medication set up for one of two residents (R2) reviewed. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and was issued at an isolated scope (when one or a limited number of residents are [...]”

      Rule cited: “Documentation of dates of medication setup, name of medication, quantity of dose, times to be administered, route of administration, and name of person completing medication setup must be done at the time of setup.”

    • Tag 1790: 144G.71 Subd. 10 Medication management for residents who will Level 2, widespread scope, scope/level letter F · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure the registered nurse (RN) developed written procedures for the unlicensed personnel (ULP) providing medications for residents having unplanned time away when the licensed nurse was not available; and failed to provide complete documentation of medications sent with one of one resident (R1) who had an unplanned time away.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the registered nurse (RN) developed written procedures for the unlicensed personnel (ULP) providing medications for residents having unplanned time away when the licensed nurse was not available; and failed to provide complete documentation of medications sent with one of one resident (R1) who had an unplanned time away. [...]”

      Rule cited: “(2) for unplanned time away, when the pharmacy is not able to provide the medications, a licensed nurse or unlicensed personnel shall provide medications in amounts and dosages needed for the length of the anticipated absence, not to exceed seven calendar [...]”

    • Tag 1820: 144G.71 Subd. 13 Prescriptions Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure written or electronically recorded prescriptions were obtained for one of nine residents (R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure written or electronically recorded prescriptions were obtained for one of nine residents (R3) with records reviewed. [...]”

      Rule cited: “There must be a current written or electronically recorded prescription as defined in section 151.01, subdivision 16a, for all prescribed medications that the assisted living facility is managing for the resident.”

    • Tag 1880: 144G.71 Subd. 19 Storage of medications Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to ensure medications were stored according to manufacturer's instructions for two of two medication refrigerators (Aspen and Oaks).

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were stored according to manufacturer's instructions for two of two medication refrigerators (Aspen and Oaks). [...]”

      Rule cited: “An assisted living facility must store all prescription medications in securely locked and substantially constructed compartments according to the manufacturer's directions and permit only authorized personnel to have access.”

    • Tag 1890: 144G.71 Subd. 20 Prescription drugs Level 2, pattern scope, scope/level letter E · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to ensure medications were maintained bearing the original prescription

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure medications were maintained bearing the original prescription label with legible information including the expiration date for time sensitive medications for four of four residents (R9, R10, R16 and R17) with records reviewed. [...]”

      Rule cited: “A prescription drug, prior to being set up for immediate or later administration, must be kept in the original container in which it was dispensed by the pharmacy bearing the original prescription label with legible information including the expiration or [...]”

    • Tag 1910: 144G.71 Subd. 22 Disposition of medications Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide documentation in the resident's record regarding the disposition of medication to include the medication strength, prescription number, quantity, date of disposition, and names of staff and other individuals involved in the disposition for one of one deceased resident (R5) with records reviewed.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to provide documentation in the resident's record regarding the disposition of medication to include the medication strength, prescription number, quantity, date of disposition, and names of staff and other individuals involved in the disposition for one of one deceased resident (R5) with records reviewed. [...]”

      Rule cited: “(a) Any current medications being managed by the assisted living facility must be provided to the resident when the resident's service plan ends or medication management services are no longer part of the service plan. [...]”

    • Tag 1920: 144G.71 Subd. 23 Loss or spillage Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to follow the procedure for loss and spillage of a controlled substance for one of one resident (R2), who had a controlled substance managed by the facility.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to follow the procedure for loss and spillage of a controlled substance for one of one resident (R2), who had a controlled substance managed by the facility. [...]”

      Rule cited: “(a) Assisted living facilities providing medication management must develop and implement procedures for loss or spillage of all controlled substances defined in Minnesota Rules, part 6800.4220. [...]”

    • Tag 1940: 144G.72 Subd. 3 Individualized treatment or therapy managemen Level 2, isolated scope, scope/level letter D · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop and implement a treatment or therapy management plan to include the required content for two of three residents (R1, R3) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to develop and implement a treatment or therapy management plan to include the required content for two of three residents (R1, R3) with records reviewed. [...]”

      Rule cited: “For each resident receiving management of ordered or prescribed treatments or therapy services, the assisted living facility must prepare and include in the service plan a written statement of the treatment or therapy services that will be provided to the [...]”

    • Tag 1950: 144G.72 Subd. 4 Administration of treatments and therapy Level 2, isolated scope, scope/level letter D · correction period: Seven (7)
      Details

      Summary: MDH found the licensee failed to ensure specific written instructions for each resident were documented in one of one resident's record (R1) who received blood glucose monitoring.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to ensure specific written instructions for each resident were documented in one of one resident's record (R1) who received blood glucose monitoring. [...]”

      Rule cited: “Ordered or prescribed treatments or therapies must be administered by a nurse, physician, or other licensed health professional authorized to perform the treatment or therapy, or may be delegated or assigned to unlicensed personnel by the licensed health [...]”

    • Tag 1960: 144G.72 Subd. 5 Documentation of administration of treatments Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to document treatment administration for two of two residents (R1 and R3) reviewed who received treatments.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to document treatment administration for two of two residents (R1 and R3) reviewed who received treatments. [...]”

      Rule cited: “Each treatment or therapy administered by an assisted living facility must be in the resident record. [...]”

    • Tag 1970: 144G.72 Subd. 6 Treatment and therapy orders Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed ensure up-to-date written or electronically recorded orders were

      MDH’s finding, as written: “Based on observation, interview, and record review, the licensee failed ensure up-to-date written or electronically recorded orders were maintained for one of three residents (R3) receiving treatments. [...]”

      Rule cited: “There must be an up-to-date written or electronically recorded order from an authorized prescriber for all treatments and therapies. [...]”

    • Tag 2040: 144G.81 Subdivision 1 Fire protection and physical environment Level 2, pattern scope, scope/level letter E · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the facility failed to provide a hazard vulnerability or safety risk assessment for the facility.

      MDH’s finding, as written: “Based on observation, interview and record review, the facility failed to provide a hazard vulnerability or safety risk assessment for the facility. This had the potential to affect all dementia care residents, staff and visitors. [...]”

      Rule cited: “An assisted living facility with dementia care that has a secured dementia care unit must meet the requirements of section 144G.45 and the following additional requirements: (1) a hazard vulnerability assessment or safety risk must be performed on and around [...]”

    • Tag 2110: 144G.82 Subd. 3 Policies Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to develop and implement all required policies and procedures related to dementia care.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to develop and implement all required policies and procedures related to dementia care. This practice resulted in a level two violation (a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death), and is issued at a widespread scope (when problems are pervasive or represent a systemic failure that has [...]”

      Rule cited: “(a) In addition to the policies and procedures required in the licensing of all facilities, the assisted living facility with dementia care licensee must develop and implement policies and procedures that address the: (1) philosophy of how services are [...]”

    • Tag 2140: 144G.83 Subd. 3 Supervising staff training Level 2, widespread scope, scope/level letter F
      Details

      Summary: MDH found the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to designate a qualified person to oversee staff training in the care of individuals with dementia. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “Persons providing or overseeing staff training must have experience and knowledge in the care of individuals with dementia, including: (1) two years of work experience related to Alzheimer's disease or other dementias, or in health care, gerontology, or [...]”

    • Tag 2170: 144G.84 SERVICES FOR RESIDENTS WITH DEMENTIA Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to have an evaluation for an activity plan for four of four residents (R1, R2, R3 and R4) who received services under an assisted living with dementia care license.

      MDH’s finding, as written: “Based on interview and record review, the licensee failed to have an evaluation for an activity plan for four of four residents (R1, R2, R3 and R4) who received services under an assisted living with dementia care license. [...]”

      Rule cited: “(b) Each resident must be evaluated for activities according to the licensing rules of the facility. [...]”

    • Tag 2240: 144G.90 Subdivision 1 Assisted living bill of rights; notification Level 2, widespread scope, scope/level letter F · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to ensure the current Minnesota Bill of Rights for Assisted Living Residents was provided to the resident and a written acknowledgement received for four of four residents (R1, R2, R3 and R4) with records reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to ensure the current Minnesota Bill of Rights for Assisted Living Residents was provided to the resident and a written acknowledgement received for four of four residents (R1, R2, R3 and R4) with records reviewed. [...]”

      Rule cited: “(a) An assisted living facility must provide the resident a written notice of the rights under section 144G.91 before the initiation of services to that resident. [...]”

    • Tag 2270: 144G.90 Subd. 4 Notice of available assistance Level 2, widespread scope, scope/level letter F · correction period: Twenty-one (21) days
      Details

      Summary: MDH found the licensee failed to post daily staffing information to keep each resident informed about persons who can assist with health care or supportive services being provided.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to post daily staffing information to keep each resident informed about persons who can assist with health care or supportive services being provided. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “A facility shall provide each resident with identifying and contact information about the persons who can assist with health care or supportive services being provided. [...]”

    • Tag 2310: 144G.91 Subd. 4 Appropriate care and services Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to provide care and services according the acceptable health care medical or nursing standards of one of one resident (R2) with bedrails and for medication set

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to provide care and services according the acceptable health care medical or nursing standards of one of one resident (R2) with bedrails and for medication set up by unlicesensed personnel for two of two residents (R3, R15) reviewed. In addition, the licensee failed to ensure safe storage of oxygen. [...]”

      Rule cited: “(a) Residents have the right to care and assisted living services that are appropriate based on the resident's needs and according to an up-to-date service plan subject to accepted health care standards.”

    • Tag 3000: 626.557 Subd. 3 Timing of report Level 2, isolated scope, scope/level letter D · correction period: Seven (7) days
      Details

      Summary: MDH found the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected maltreatment and complete a thorough investigation for one of one resident (R2) with record reviewed.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to immediately report to the Minnesota Adult Abuse Reporting Center (MAARC) suspected maltreatment and complete a thorough investigation for one of one resident (R2) with record reviewed. [...]”

      Rule cited: “(a) A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately report the information [...]”

    • Tag 3090: 144.6502, Subd. 8 Notice to Visitors Level 1, widespread scope, scope/level letter C · correction period: Twenty-One (21) days
      Details

      Summary: MDH found the licensee failed to post a sign related to electronic monitoring at facility entrances.

      MDH’s finding, as written: “Based on observation, interview and record review, the licensee failed to post a sign related to electronic monitoring at facility entrances. This had the potential to affect all residents, staff and visitors. [...]”

      Rule cited: “Subd. 8.Notice to visitors. (a) A facility must post a sign at each facility entrance accessible to visitors that states: "Electronic monitoring devices, including security cameras and audio devices, may be present to record persons and activities." (b) The [...]”

    MDH letters in this report

    • April 14, 2022: Notice Of Removal Of Conditional License
    • February 18, 2022: Notice Of Conditional License Extension And Survey Results
    • December 2, 2021: Notice Of Conditional License

    From MDH’s letter: the letter says the facility is not in substantial compliance.

    Fines assessed by MDH

    • Tag 510 (144g.41 Subd. 3 - Infection Control Program): $500.00

    Total fines assessed, as printed in the letter: $3,000.00.

    Total fines assessed, as printed in the letter: $8,000.00.

    Total fines assessed, as printed in the letter: $500.00.

What the levels and scopes mean (MDH’s words)

Level 1: “a violation that has no potential to cause more than a minimal impact on the resident and does not affect health or safety”

Level 2: “a violation that did not harm a resident's health or safety but had the potential to have harmed a resident's health or safety, but was not likely to cause serious injury, impairment, or death”

Level 3: “a violation that harmed a resident's health or safety, not including serious injury, impairment, or death, or a violation that has the potential to lead to serious injury, impairment, or death”

Isolated scope: “when one or a limited number of residents are affected or one or a limited number of staff are involved, or the situation has occurred only occasionally”

Pattern scope: “when more than a limited number of residents are affected, more than a limited number of staff are involved, or the situation has occurred repeatedly; but is not found to be pervasive”

Widespread scope: “when problems are pervasive or represent a systemic failure that has affected or has the potential to affect a large portion or all of the residents”

Summaries are ours and are marked “Summary”; quoted text is MDH’s own, shortened where marked [...]. Read the full reports at the links above or search every report on MDH’s site.

What these terms mean

MDH: “An evaluation is a process regulated by the division to ensure licensees comply with the laws, rules, and certifications for the type of care and services authorized under their license/certification.”

“An investigation may occur when the division is notified that care and services are not being provided by licensees as required by law. This may include allegations of abuse, neglect, or financial misuse.”

For maltreatment, Minnesota law defines substantiated as “a preponderance of the evidence shows that an act that meets the definition of maltreatment occurred” and inconclusive as “less than a preponderance of evidence to show that maltreatment did or did not occur” (Minn. Stat. 626.5572).

Correction orders, as MDH explains on each state form: “Tag numbers have been assigned to Minnesota State Statutes for Assisted Living Facilities.” “The letter in the left column is used for tracking purposes and reflects the scope and level issued pursuant to 144G.31 subd. 1, 2, and 3.” MDH adds that there is no requirement to submit a plan of correction for violations of Minnesota state statutes.

MDH keeps investigation results for seven years when allegations are substantiated, four years when inconclusive, and three years when unsubstantiated, so the counts cover different periods. This community is licensed for 57 residents; larger communities are evaluated and reported on more often, so read counts with size in mind. Source: Minnesota Department of Health, Health Regulation Division, data as of September 28, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee ARBOR PARK LIVING CENTER, LLC
License type
Assisted Living Facility Dementia Care
License number
422163
License status
Active
Current license dated
2025-08-01
Licensed capacity
57
Licensee
ARBOR PARK LIVING CENTER, LLC
Administrator/Authorized Agent
Susan Bala

Source: Minnesota state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator/Authorized Agent name from the Minnesota licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Minnesota, and other programs

How Medicaid pays for care in Minnesota

  • Elderly Waiver (EW), customized living services. Minnesota's Elderly Waiver, part of Medical Assistance (Minnesota Medicaid), can pay for "customized living" services, and a provider of those services must hold an assisted living license (or meet certain exceptions). You must qualify for Medical Assistance and need a nursing-home level of care. (state page)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 2.5 mi, nursing home 2.2 mi, pharmacy 0.7 mi
Nearest hospital with an emergency room
Sanford Medical Center Fargo, Fargo. 2.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Eventide Lutheran Home, Moorhead. 2.2 miles away, straight line.
Nearest home health agency office
Healthy At Home, Fargo. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 56560 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Moorhead Dialysis, Dilworth, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Sanford Dialysis Fargo, Fargo, 4.5 miles away, straight line (CMS rating 3 of 5 stars)
Davita Fargo Dialysis Center, Fargo, 6.5 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
4 Medicare hospices tell CMS they serve ZIP code 56560.
Sanford Fargo Hospice, office in Fargo, 2.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Ethos Hospice, office in Fargo, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hia Hospice, office in Fargo, 8.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Tapestry Telehealth PLLC, Fargo. 4.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, tornado relatively moderate, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2025. Has the owner or operator changed recently?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Minnesota Department of Health, Health Regulation Division inspection recordsSep 28, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 4 questions families ask
What type of care does Arbor Park Living Center provide?

Arbor Park Living Center is licensed by the state of Minnesota for assisted living, memory care in Moorhead, Minnesota. Its licensed capacity is 57 residents.

Does Lilisity rate Arbor Park Living Center?

No. We publish state licensing details for Arbor Park Living Center but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Arbor Park Living Center cost?

Assisted Living in Minnesota typically starts at $2,200 to $4,800 a month. Based on 74 communities that publish prices. These are area figures, not this community's price. Arbor Park Living Center does not publish its prices.

How do I contact Arbor Park Living Center?

Use Arbor Park Living Center's website, arborparkliving.com, or visit at 2921 6th Avenue North, Moorhead, MN 56560.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid