Nursing home
The Orchards at Canterbury on the Lake
5601 Hatchery Road, Waterford, MI 48329 · Map
For profit - Corporation · Part of The Orchards Michigan (12 facilities) · 128 certified beds
The Orchards at Canterbury on the Lake is a Medicare-certified nursing home in Waterford, Michigan. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Its most recent inspection on Jul 31, 2025 cited 33 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $97,916In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Orchards at Canterbury on the Lake compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 4.03 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.77 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.38 | 2.34 | — |
| Nursing staff turnover | —% | 44.4% | 46.4% | — |
| Deficiencies cited, last inspection | 33.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $97,916, 3 total penalties, 1 Medicare payment denial.
What inspectors found at The Orchards at Canterbury on the Lake
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 20, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 24, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Oct 24, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 24, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Oct 24, 2025 · Full report (PDF)
Show all 12 deficiencies
- Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jul 31, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5601 Hatchery Road
Waterford, MI 48329 - CMS certification #
- 235555
- Ownership
- For profit - Corporation
- Certified beds
- 128
- Avg residents/day
- 114.3
- Provider type
- Medicare and Medicaid
- First certified
- 1994-07-01
- Chain
- The Orchards Michigan (12 facilities)
- Setting
- Urban
Part of The Orchards Michigan
The Orchards Michigan operates 12 nursing facilities across the United States. View all The Orchards Michigan facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Orchards at Canterbury on the Lake using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed, secured outdoor area
- Workplace safety 2 OSHA workplace safety inspections since 2023, 7 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What The Orchards at Canterbury on the Lake says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
At the Pavilion, we offer exceptional personalized rehab care and compassionate 24-hour support from licensed nurses and certified staff, for both long- and short-term rehabilitation.
(page, checked Oct 12, 2026) - Pets allowed.
And, yes, Canterbury is small pet friendly!
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Secure courtyard and 3-season porch
(page, checked Oct 12, 2026) - Apartment types named: studio.
The Larkspur – Studio Apartment
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 22, 2023: unprogrammed, related to another inspection inspection, partial (health). Case closed Feb 3, 2025. 7 violations cited (3 serious, 4 other). Penalties: $1,500 proposed, $1,500 now. OSHA record. OSHA recorded the employer as Canterbury-on-the-lake.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(1)). Penalty $1,500 proposed, $1,500 now. To be fixed by Dec 18, 2023.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Other than serious: Cited rule 408.22113(1). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Other than serious: Cited rule 408.22129(1). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Other than serious: Cited rule 325.70004(B). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Other than serious: Cited rule 325.70015(1). Penalty $0 proposed, $0 now. To be fixed by Dec 18, 2023.
- Sep 6, 2023: complaint inspection, partial (health). Case closed Nov 8, 2023. No violations cited. OSHA record. OSHA recorded the employer as Canterbury-on-the-lake.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mclaren Oakland, Pontiac. 6.0 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Lourdes Rehabilitation and Healthcare Center, Waterford. 2.2 miles away, straight line.
- Nearest home health agency office
- A-1 International Homecare, Clarkston. 3.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Kroger Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48329 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Clarkston Dialysis, Clarkston, 3.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita North Oakland Dialysis, Pontiac, 4.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Orchard Square Dialysis, Bloomfield Hills, 6.4 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 48329.
Hospice Compassus-Detroit, office in Farmington, 11.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Transitions Hospice, office in Oxford, 12.0 miles away, straight line
Michigan Palliative And Hospice Care, office in Farmington, 12.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Vhs Physicians Of Michigan, Commerce Township. 7.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Orchards at Canterbury on the Lake a good nursing home?
CMS gives The Orchards at Canterbury on the Lake an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has The Orchards at Canterbury on the Lake had inspection problems?
Its most recent CMS inspection cited 33 deficiencies.
How many beds does The Orchards at Canterbury on the Lake have?
The Orchards at Canterbury on the Lake is certified for 128 beds.