Nursing home
The Laurels of Kent
350 N Center St, Lowell, MI 49331 · Map
For profit - Corporation · Part of Ciena Healthcare/Laurel Health Care (84 facilities) · 153 certified beds
The Laurels of Kent is a Medicare-certified nursing home in Lowell, Michigan. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.95 hours per resident per day, below the Michigan average of 4.03. Its most recent inspection on Dec 20, 2024 cited 10 deficiencies.
- 1 fine totaling $62,010In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Laurels of Kent compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.95 | 4.03 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.43 | 0.77 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.90 | 2.38 | 2.34 | below avg |
| Nursing staff turnover | 35.2% | 44.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 24, 2026 inspection was corrected by March 25, 2026
Penalties in CMS records: 1 fine totaling $62,010, 2 total penalties, 1 Medicare payment denial.
What inspectors found at The Laurels of Kent
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Feb 24, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Feb 24, 2026 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Aug 28, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 15, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 15, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Apr 9, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 350 N Center St
Lowell, MI 49331 - CMS certification #
- 235253
- Ownership
- For profit - Corporation
- Certified beds
- 153
- Avg residents/day
- 95.1
- Provider type
- Medicare and Medicaid
- First certified
- 1978-07-01
- Chain
- Ciena Healthcare/Laurel Health Care (84 facilities)
- Setting
- Urban
Part of Ciena Healthcare/Laurel Health Care
Ciena Healthcare/Laurel Health Care operates 84 nursing facilities across the United States. View all Ciena Healthcare/Laurel Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Laurels of Kent using Google Maps.
Other public records
- Website says Respite stays
- Staff pay 1 federal wage case with violations found, since 2019
Full public records, with dates and sources
Care and services
From the community’s website
What The Laurels of Kent says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care Services
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for May 5, 2019 to May 14, 2021. Violations found: Overtime. Back wages: $5,234 owed to 44 employees. Civil money penalties assessed: $4,576. DOL marked the employer as a repeat violator. Employer as DOL recorded it: The Laurels of Kent (Ciena Health Care Management, Inc.). Case 1941313.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Sparrow Ionia Hospital, Ionia. 13.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Mission Point Nursing & Physical Rehabilitation Ce, Grand Rapids. 10.5 miles away, straight line.
- Nearest home health agency office
- Alpine Care Home Health, Grand Rapids. 8.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 49331 as metropolitan (metropolitan high commuting).
- Dialysis within 15 miles
- Davita Beltline Home Training, Grand Rapids, 12.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita Pdi-Grand Rapids, Grand Rapids, 13.4 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Kentwood, Grand Rapids, 13.8 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 49331.
Hospice Of Western Michigan, office in Ada, 9.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Optimal Care Hospice, office in Grand Rapids, 10.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Heartland Hospice (Grand Rapids), office in Grand Rapids, 11.0 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Spectrum Health Primary Care Partners, Grand Rapids. 9.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is The Laurels of Kent a good nursing home?
CMS gives The Laurels of Kent an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Laurels of Kent staffed?
The Laurels of Kent reports 2.95 total nurse hours per resident per day, compared with the Michigan average of 4.03.
Has The Laurels of Kent had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does The Laurels of Kent have?
The Laurels of Kent is certified for 153 beds.