Nursing home
The Lakeland Center
26900 Franklin Road, Southfield, MI 48034 · Map
For profit - Corporation · Part of Optalis Health & Rehabilitation (37 facilities) · 91 certified beds
The Lakeland Center is a Medicare-certified nursing home in Southfield, Michigan. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.94 hours per resident per day, below the Michigan average of 4.03. Its most recent inspection on Nov 19, 2024 cited 14 deficiencies.
- 4 fines totaling $189,324In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Lakeland Center compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.94 | 4.03 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.34 | 0.77 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.01 | 2.38 | 2.34 | below avg |
| Nursing staff turnover | 60.0% | 44.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 14.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $189,324, 5 total penalties, 1 Medicare payment denial.
What inspectors found at The Lakeland Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Have a Compliance and Ethics Program.
Administration Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Have a plan that describes the process for conducting QAPI and QAA activities.
Administration Deficiencies · Feb 11, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Feb 11, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 11, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 26900 Franklin Road
Southfield, MI 48034 - CMS certification #
- 235589
- Ownership
- For profit - Corporation
- Certified beds
- 91
- Avg residents/day
- 85.0
- Provider type
- Medicare and Medicaid
- First certified
- 1999-03-04
- Chain
- Optalis Health & Rehabilitation (37 facilities)
- Setting
- Urban
Part of Optalis Health & Rehabilitation
Optalis Health & Rehabilitation operates 37 nursing facilities across the United States. View all Optalis Health & Rehabilitation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Lakeland Center using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2018
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Oct 12, 2018 to Oct 11, 2020. Violations found: Overtime. Back wages: $9,280 owed to 61 employees. Employer as DOL recorded it: Lakeland Neuro Care Center, LP (Optalis Management Solutions). Case 1923744.
DOL also concluded 1 case here with no violations found, most recently for a period ending Dec 18, 2021.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Beaumont Hospital - Farmington Hills, Farmington Hills. 3.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Lahser Hills Care Centre, Southfield. 1.5 miles away, straight line.
- Nearest home health agency office
- Hope Home Health Care Services, LLC, Southfield. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48034 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Riverwood Dialysis, Southfield, 1.1 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Beaumont Health - Franklin Center, Southfield, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Nw Detroit Dialysis - Lahser Satellite, Southfield, 1.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 31 Medicare hospices tell CMS they serve ZIP code 48034.
Gentiva I, office in Southfield, 0.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Parrish Palliative And Hospice Care, LLC, office in Southfield, 0.6 miles away, straight line
Hospice Of Southeastern Michigan, Inc, office in Southfield, 0.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Baco Care Services LLC, Southfield. 1.0 mile away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding very low, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is The Lakeland Center a good nursing home?
CMS gives The Lakeland Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Lakeland Center staffed?
The Lakeland Center reports 3.94 total nurse hours per resident per day, compared with the Michigan average of 4.03.
Has The Lakeland Center had inspection problems?
Its most recent CMS inspection cited 14 deficiencies.
How many beds does The Lakeland Center have?
The Lakeland Center is certified for 91 beds.