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Nursing home · Top rated by CMS

Porter Hills Health Center

3600 Fulton St E, Grand Rapids, MI 49546 · Map
Non profit - Corporation · 39 certified beds

Medicare and Medicaid certified
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Porter Hills Health Center is a Medicare-certified nursing home in Grand Rapids, Michigan. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.92 hours per resident per day, above the Michigan average of 4.03. Its most recent inspection on Jul 24, 2025 cited 1 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
5 out of 5Staffing
39 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing5/5
Quality measures4/5
Long-stay quality4/5
Short-stay qualityNo data

How Porter Hills Health Center compares

This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMichigan avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.924.033.89above avg
RN staffing (hrs/resident/day)0.930.770.68above avg
Aide staffing (hrs/resident/day)3.272.382.34above avg
Nursing staff turnover25.0%44.4%46.4%below avg
Deficiencies cited, last inspection1.09.89.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.92Total nurse hrs/resident/day
0.93RN hrs/resident/day
0.72LPN hrs/resident/day
3.27Aide hrs/resident/day
4.43Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff25.0%
Registered nurses25.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 24, 2025Most recent inspection
1Deficiencies found
8Health inspection score
0Fines
  • Every deficiency from the July 24, 2025 inspection was corrected by August 16, 2025

What inspectors found at Porter Hills Health Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Keep residents' personal and medical records private and confidential.

    Resident Rights Deficiencies · Jul 24, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 1, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Aug 1, 2024 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Aug 1, 2024 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Aug 1, 2024 · Full report (PDF)
Show all 9 deficiencies
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Aug 1, 2024 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Jun 14, 2023
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jun 14, 2023
  • Potential for harm

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Quality of Life and Care Deficiencies · Jun 14, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
3600 Fulton St E
Grand Rapids, MI 49546
CMS certification #
235310
Ownership
Non profit - Corporation
Certified beds
39
Avg residents/day
36.2
Provider type
Medicare and Medicaid
First certified
1976-07-01
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Porter Hills Health Center using Google Maps.

Other public records

  • Programs Medicare-certified home health agency at this address
Full public records, with dates and sources

Care and services

Medicare agencies at this address

  • Medicare-certified home health agency at this address. Medicare-certified home health agency PORTER HILLS HOME HEALTH CARE (Medicare CCN 237255) lists this same street address. Ownership type: NON-PROFIT. Medicare certified since 06/16/1994. (CMS Home Health Care Agencies, as of May 27, 2026)

A shared street address is a fact about location. CMS does not say whether the agency is run by the community.

Location and nearby care

Nearest hospital with an emergency room
Mercy Health Saint Mary'S, Grand Rapids. 4.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Valley Health Center, Grand Rapids. 1.2 miles away, straight line.
Nearest home health agency office
Centerwell Home Health, Grand Rapids. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 49546 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Beltline Home Training, Grand Rapids, 0.7 miles away, straight line (CMS rating 5 of 5 stars)
Davita Pdi-Grand Rapids, Grand Rapids, 2.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Pdi-Grand Rapids East, Grand Rapids, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
19 Medicare hospices tell CMS they serve ZIP code 49546.
Gentiva I, office in Grand Rapids, 1.0 mile away, straight line (CMS family survey rating 3 of 5 stars)
Heartland Hospice (Grand Rapids), office in Grand Rapids, 1.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Optimal Care Hospice, office in Grand Rapids, 1.2 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Spectrum Health Primary Care Partners, Grand Rapids. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026See above

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Frequently asked questions

Is Porter Hills Health Center a good nursing home?

CMS gives Porter Hills Health Center an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Porter Hills Health Center staffed?

Porter Hills Health Center reports 4.92 total nurse hours per resident per day, compared with the Michigan average of 4.03.

Has Porter Hills Health Center had inspection problems?

Its most recent CMS inspection cited 1 deficiencies.

How many beds does Porter Hills Health Center have?

Porter Hills Health Center is certified for 39 beds.