Lilisity

Nursing home

Optalis Health & Rehabilitation of Whitehall

916 East Lewis Street, Whitehall, MI 49461 · Map
For profit - Corporation · Part of Optalis Health & Rehabilitation (37 facilities) · 125 certified beds

Medicare and Medicaid certified
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Optalis Health & Rehabilitation of Whitehall is a Medicare-certified nursing home in Whitehall, Michigan. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.30 hours per resident per day, below the Michigan average of 4.03. Its most recent inspection on Dec 10, 2024 cited 22 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
2 out of 5Staffing
125 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing2/5
Quality measures3/5
Long-stay quality4/5
Short-stay quality2/5

How Optalis Health & Rehabilitation of Whitehall compares

This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMichigan avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.304.033.89below avg
RN staffing (hrs/resident/day)0.670.770.68below avg
Aide staffing (hrs/resident/day)1.972.382.34below avg
Nursing staff turnover53.9%44.4%46.4%above avg
Deficiencies cited, last inspection22.09.89.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.30Total nurse hrs/resident/day
0.67RN hrs/resident/day
0.66LPN hrs/resident/day
1.97Aide hrs/resident/day
2.96Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff53.9%
Registered nurses75.0%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Dec 10, 2024Most recent inspection
22Deficiencies found
252Health inspection score
0Fines

What inspectors found at Optalis Health & Rehabilitation of Whitehall

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Dec 26, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Sep 10, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Sep 10, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies · Sep 10, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · Aug 19, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Jun 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Jun 17, 2025 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Jun 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Mar 19, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 19, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 10, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Dec 10, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
916 East Lewis Street
Whitehall, MI 49461
CMS certification #
235206
Ownership
For profit - Corporation
Certified beds
125
Avg residents/day
77.9
Provider type
Medicare and Medicaid
First certified
1971-04-08
Chain
Optalis Health & Rehabilitation (37 facilities)
Setting
Urban

Part of Optalis Health & Rehabilitation

Optalis Health & Rehabilitation operates 37 nursing facilities across the United States. View all Optalis Health & Rehabilitation facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Optalis Health & Rehabilitation of Whitehall using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2024, no violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

DOL also concluded 1 case here with no violations found.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Nov 15, 2024: programmed (planned) inspection, complete (health). Case closed Aug 1, 2025. No violations cited. OSHA record. OSHA recorded the employer as Whitehall SNF LLC DBA SKLD Whitehall.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Mercy Health Lakeshore Campus, Shelby. 14.5 miles away, straight line.
Nearest Medicare nursing home
Hillcrest Nursing and Rehabilitation Community, North Muskegon. 9.8 miles away, straight line.
Nearest home health agency office
Community Home Health Care Of West Michigan, Inc, Muskegon. 10.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 9.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 49461 as metropolitan (metropolitan high commuting).
Dialysis within 15 miles
Davita Apple Avenue Dialysis, Muskegon, 13.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Muskegon Dialysis, Muskegon, 14.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Rfmc West Norton - Muskegon, Muskegon, 14.8 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
9 Medicare hospices tell CMS they serve ZIP code 49461.
Harbor Hospice, office in Muskegon, 12.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Trinity Health At Home - Grand Haven, office in Grand Haven, 24.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Spectrum Health Primary Care Partners, Ludington. 39.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: hurricane very low, inland flooding relatively low, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Optalis Health & Rehabilitation of Whitehall a good nursing home?

CMS gives Optalis Health & Rehabilitation of Whitehall an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Optalis Health & Rehabilitation of Whitehall staffed?

Optalis Health & Rehabilitation of Whitehall reports 3.30 total nurse hours per resident per day, compared with the Michigan average of 4.03.

Has Optalis Health & Rehabilitation of Whitehall had inspection problems?

Its most recent CMS inspection cited 22 deficiencies.

How many beds does Optalis Health & Rehabilitation of Whitehall have?

Optalis Health & Rehabilitation of Whitehall is certified for 125 beds.