Nursing home
Holland Home - Raybrook Manor
2121 Raybrook Se, Grand Rapids, MI 49546 · Map
Non profit - Corporation · 101 certified beds
Holland Home - Raybrook Manor is a Medicare-certified nursing home in Grand Rapids, Michigan. CMS rates it 4 out of 5 stars overall (5/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.79 hours per resident per day, above the Michigan average of 4.03. Its most recent inspection on Feb 5, 2025 cited 11 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Holland Home - Raybrook Manor compares
This facility vs. the Michigan and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Michigan avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.79 | 4.03 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.94 | 0.77 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.07 | 2.38 | 2.34 | above avg |
| Nursing staff turnover | 31.5% | 44.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 11.0 | 9.8 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 total penalty, 1 Medicare payment denial.
What inspectors found at Holland Home - Raybrook Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 23, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 23, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Feb 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Nutrition and Dietary Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 5, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 26, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2121 Raybrook Se
Grand Rapids, MI 49546 - CMS certification #
- 235440
- Ownership
- Non profit - Corporation
- Certified beds
- 101
- Avg residents/day
- 88.1
- Provider type
- Medicare and Medicaid
- First certified
- 1985-09-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Holland Home - Raybrook Manor using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Health Saint Mary'S, Grand Rapids. 4.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Optalis Health & Rehabilitation at Kent-Crossing, Grand Rapids. 0.3 miles away, straight line.
- Nearest home health agency office
- Atrio Home Health, Grand Rapids. 0.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 49546 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Pdi-Grand Rapids, Grand Rapids, 2.0 miles away, straight line (CMS rating 3 of 5 stars)
Davita Beltline Home Training, Grand Rapids, 2.9 miles away, straight line (CMS rating 5 of 5 stars)
Fmc - Kentwood, Grand Rapids, 3.0 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 49546.
Optimal Care Hospice, office in Grand Rapids, 2.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Heartland Hospice (Grand Rapids), office in Grand Rapids, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentiva I, office in Grand Rapids, 2.2 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Spectrum Health Primary Care Partners, Grand Rapids. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Holland Home - Raybrook Manor a good nursing home?
CMS gives Holland Home - Raybrook Manor an overall rating of 4 out of 5 stars, including 5/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Holland Home - Raybrook Manor staffed?
Holland Home - Raybrook Manor reports 4.79 total nurse hours per resident per day, compared with the Michigan average of 4.03.
Has Holland Home - Raybrook Manor had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does Holland Home - Raybrook Manor have?
Holland Home - Raybrook Manor is certified for 101 beds.