Woodland Terrace Otsego

License

Homes For The Aged, Regular

Last on-site licensing inspection

January 5, 2026

Special investigation reports posted (three years)

6

Special investigations that established a violation

5

Rule violations established (all posted reports)

32

License expires

July 31, 2027

Reports posted (newest first)

• Special Investigation Report, posted August 15, 2026; complaint received June 24, 2026 · report (PDF)
  • Employee A verbally abused and mistreated Resident A on 4/24/2026 and Supervisor 1 did nothing about it after being notified about the incident. Resident A is now afraid of facility staff due to this incident. R 325.1921 Governing bodies, administrators, and supervisors: violation not established
  • Additional findings: On 7/7/2026, upon reviewing Resident A’s service plan, it was noted that the service plan levels for mobility and transferring do not currently match Resident A’s demonstrated functional level. Staff are using a Hoyer lift to transfer Resident A, but the service plan does not list the Hoyer lift under the mobility and transfer section. Instead, the service plan reads: Independ R 325.1922 Admission and retention of residents: violation established
  • Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend the status of this license remains the same.
• Special Investigation Report, posted February 16, 2026; complaint received December 15, 2025 · report (PDF)
  • The facility did not provide Resident A and [their] authorized representative an appropriate discharge, refusing Resident A admittance back into the facility after returning from the hospital on 12/13/2025. R 325.1922 Admission and retention of residents: violation established
  • Additional findings: On 12/22/2025, review of the documentation record shows that Resident A demonstrated behaviors from December 2024 to December 2025. However, the ‘Behavior’ section in the service plan reads: [Resident A] demonstrates slight confusion, forgetful a portion of the time, easily redirected, and is cooperative with care. The service plan and the record documentation of Resident A’s R 325.1922 Admission and retention of residents: violation established
  • Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend the status of this license remains the same.
• Special Investigation Report, posted February 16, 2026; complaint received January 12, 2026 · report (PDF)
  • Multiple medication errors have occurred with Resident A’s medication administration. R 325.1932 Resident medications: violation established
  • Additional findings: On 1/14/2026, the facility ED reported via email that [Resident A’s] family has maintained control of the medication refill and pickup process for an extended period of time. The community does not initiate refills for this medication; medications are brought in by the family once filled. On 1/22/2026, review of Resident A’s service plan reads staff administers all medications R 325.1932 Resident medications: violation established
  • Recommendation: Contingent upon receipt of an approved corrective action plan, I recommend the status of this license remains the same.
• Renewal Inspection Report, posted January 23, 2026; on-site September 16, 2024 · report (PDF)
  • R 325.1975 Laundry and linen requirements violation established
  • R 325.1976 Kitchen and dietary violation established
  • R 325.1976 Kitchen and dietary violation established
  • R 325.1979 General maintenance and storage violation established
  • Recommendation: Contingent upon receipt of an acceptable corrective action plan, renewal of the license is recommended.
• Renewal Inspection Report, posted January 23, 2026; on-site January 5, 2026 · report (PDF)
  • R 325.1923 Employee's health violation established
  • R 325.1931 Employees; general provisions violation established
  • R 325.1932 Resident medications violation established
  • R 325.1954 Meal and food records violation established
  • R 325.1975 Laundry and linen requirements violation established
  • R 325.1976 Kitchen and dietary violation established
  • R 325.1976 Kitchen and dietary violation established
  • R 325.1976 Kitchen and dietary violation established
  • Recommendation: Due to the violations found, an acceptable corrective action plan is requested and due by 1/23/2026.

LARA facility page → (Woodland Terrace Otsego)

Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 56 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.