Lilisity

Assisted Living and Memory Care

New Hope White Lake Senior Living Community

450 S Williams Lake Rd, White Lake, MI 48386 · Map
Licensed for 117 residents · New Hope White Lake, LLC

State license active
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New Hope White Lake Senior Living Community is a state-licensed assisted living, memory care community in White Lake, Michigan. It is licensed for 117 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
117 residentsLicensed capacity
State licensedHome for the aged (regular)
$2,650 to $4,800/moTypical assisted living start in Oakland County, from 31 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Oakland County typically starts at $2,650 to $4,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price.
Memory Care in Oakland County typically starts at $4,850 to $6,650 a month. Based on 15 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

2Special investigations with violations
3Rule violations established

Last licensing inspection: Oct 16, 2026. See the record

License

Active, 117 residents

Home for the Aged (Regular) AH630406127, current license dated Aug 1, 2026. Licensee New Hope White Lake, LLC.

Nearest emergency room

4.1 miles

Huron Valley-Sinai Hospital, rated 3 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
New Hope White Lake Senior Living Community this community117Not publishedActive3 rule violations established in 3 years
Independence Village White Lake1.0 mi298$2,070/moActiveRegistered as an exempt home for the aged; LARA posts no inspection reports
The Neighborhoods of White Lake (Assisted Living and Memory Care)2.8 mi48Not publishedActive5 rule violations established in 3 years
Lockwood of Waterford3.2 mi160Not publishedActiveRegistered as an exempt home for the aged; LARA posts no inspection reports
The Orchards at Canterbury VIllage3.5 mi80Not publishedActive6 rule violations established in 3 years
State inspection record3 rule violations established in 3 years
License
Homes For The Aged, Regular
Last on-site licensing inspection
None posted in the last three years
Special investigation reports posted (three years)
2
Special investigations that established a violation
2
Rule violations established (all posted reports)
3
License expires
July 31, 2027

Reports posted (newest first)

  • Special Investigation Report, posted June 23, 2025; complaint received May 8, 2025 · report (PDF)
    • Narcotic pain medications are not being given. R 325.1932 Resident’s medications: violation established
    • Residents have skin breakdown from not being changed. R 325.1933 Personal care of residents: violation not established
    • Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend no changes to the status of the license at this time.
  • Special Investigation Report, posted November 5, 2023; complaint received September 8, 2023 · report (PDF)
    • Allegation names a person; see the report MCL 333.20201 Policy describing rights and responsibilities of patients or residents: violation established
    • Resident A lacked care and had bruises on his hand. R 325.1931 Employees; general provisions: violation not established
    • Medications were not administered per the physician’s order. R 325.1932 Resident medications: violation established
    • The memory care staff were alone.
    • The building lacked maintenance. R 325.1979 General maintenance and storage: violation not established
    • Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend the license remain unchanged.

LARA facility page → (New Hope White Lake Senior Living Community)

What these terms mean

LARA: “Original and Renewal Licensing Study Report: Completed in response to the initial or renewal application for license on all facilities. Inspection Report: Interim Inspections are conducted at or near the mid point of the effective dates of the license. Special Investigation Report: Special Investigation Reports are conducted in response to rule related complaints received regarding a facility.”

LARA: “Investigation reports that determine no violation of rule or statute are not placed on the website. Investigation reports with violation of rule or statute are removed after three years in accordance with LARA’s retention schedule.” Older reports can be asked for through a Freedom of Information Act request.

LARA: “When rule violations have been cited in a report, the licensee is required to submit a corrective action plan.” The plans themselves are not posted; they are available through a Freedom of Information Act request.

License types, in LARA’s words: “Regular License: A license issued to an adult foster care facility which is in compliance with this act and the rules promulgated under this act. Provisional License: A license issued to a facility that has previously been licensed under this act or an act repealed by this act but is temporarily unable to conform to the requirements of a regular license prescribed in this act or rules promulgated under this act. Temporary License: A license issued to a facility which has not previously been licensed.”

Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 117 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.

License and ownershipActive license, licensee New Hope White Lake, LLC
License type
Home for the Aged (Regular)
License number
AH630406127
License status
Active
Current license dated
2026-08-01
Licensed capacity
117
Licensee
New Hope White Lake, LLC
Administrator
Shannon Snapp

Source: Michigan state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the Michigan licensing record, as of Jun 23, 2025.

Paying with Medicaid and other programsHow Medicaid pays for care in Michigan, and other programs

How Medicaid pays for care in Michigan

  • MI Choice Waiver Program. The MI Choice waiver covers nursing-home level care for eligible adults who meet income and asset rules, given in their own home or another residential setting instead of a nursing home. (state page)
  • Waitlist. Michigan keeps a MI Choice waiting list; people wait until a slot opens at their waiver agency. (source)

Ask the community whether it accepts Medicaid.

Location and nearby careNearest hospital 4.1 mi, nursing home 2.8 mi, pharmacy 1.4 mi
Nearest hospital with an emergency room
Huron Valley-Sinai Hospital, Commerce Township. 4.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
The Neighborhoods of White Lake, White Lake. 2.8 miles away, straight line.
Nearest home health agency office
At Home Health Services, LLC, Commerce Township. 4.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 48386 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Commerce Township Dialysis, Commerce Township, 3.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita North Oakland Dialysis, Pontiac, 6.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Clarkston Dialysis, Clarkston, 6.1 miles away, straight line (CMS rating 3 of 5 stars)
Hospice
33 Medicare hospices tell CMS they serve ZIP code 48386.
Oakland Hospice, office in West Bloomfield, 8.3 miles away, straight line
Tone Hospice And Palliative Care, Inc, office in Farmington Hills, 9.9 miles away, straight line
Michigan Palliative And Hospice Care, office in Farmington, 10.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Vhs Physicians Of Michigan, Commerce Township. 4.1 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in June 2025. What was it, and how was it fixed?
  2. The current license dates from 2026. Has the owner or operator changed recently?
  3. What does the base rate include, and when did rates last go up?
  4. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  5. What dementia training does each caregiver get before working alone, and every year after?
  6. How do staff respond when a resident is agitated, frightened or tries to leave?
  7. How many caregivers are on duty during the day and at night?
  8. What happens if care needs increase? When would someone need to move?
  9. What fees are charged at move-in?
  10. How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems inspection recordsOct 16, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site
Common questionsAnswers to 4 questions families ask
What type of care does New Hope White Lake Senior Living Community provide?

New Hope White Lake Senior Living Community is licensed by the state of Michigan for assisted living, memory care in White Lake, Michigan. Its licensed capacity is 117 residents.

Does Lilisity rate New Hope White Lake Senior Living Community?

No. We publish state licensing details for New Hope White Lake Senior Living Community but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does New Hope White Lake Senior Living Community cost?

Assisted Living in Oakland County typically starts at $2,650 to $4,800 a month. Based on 31 communities that publish prices. These are area figures, not this community's price. New Hope White Lake Senior Living Community does not publish its prices.

How do I contact New Hope White Lake Senior Living Community?

Use New Hope White Lake Senior Living Community's website, newhopewhitelake.com, or visit at 450 S Williams Lake Rd, White Lake, MI 48386.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid