Assisted Living and Memory Care
New Hope Bay
668 N. Pine Road, Bay City, MI 48708 · Map
Licensed for 98 residents · New Hope Bay, LLC
New Hope Bay is a state-licensed assisted living, memory care community in Bay City, Michigan. It is licensed for 98 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Care and services
From the community’s website
What New Hope Bay says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Local Transportation
(page, checked Oct 15, 2026) - 3 meals a day.
Three meals per day plus snacks
(page, checked Oct 15, 2026) - Apartment types named: two-bedroom.
New Hope even offers a two bedroom option for those who want a true homelike experience.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensing inspection: May 14, 2026. See the record
License
Active, 98 residents
Home for the Aged (Regular) AH090378600, current license dated Aug 1, 2026. Licensee New Hope Bay, LLC.
Nearest emergency room
1.7 miles
Mclaren Bay Region, rated 1 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| New Hope Bay this community | 98 | Not published | Active | 0 rule violations established in 3 years | |
| New Hope Bay West | 0.0 mi | 50 | Not published | Active | 0 rule violations established in 3 years |
| Rachel Sovereign Memorial Home | 2.3 mi | 23 | $3,648/mo | Active | 0 rule violations established in 3 years |
| Close to Home | 3.4 mi | 40 | Not published | Active | Registered as an exempt home for the aged; LARA posts no inspection reports |
| Bay City Assisted Living and Memory Care | 4.4 mi | 67 | Not published | Active | 8 rule violations established in 3 years |
State inspection record0 rule violations established in 3 years
- License
- Homes For The Aged, Regular
- Last on-site licensing inspection
- May 14, 2026
- Special investigation reports posted (three years)
- 0
- Special investigations that established a violation
- 0
- Rule violations established (all posted reports)
- 0
- License expires
- July 31, 2027
- No violations cited at the last inspection (May 2026)
Reports posted (newest first)
- Renewal Inspection Report, posted June 13, 2026; on-site May 14, 2026 · report (PDF)
- LARA: “The study has determined substantial compliance with applicable licensing statutes and rules.”
LARA facility page → (New Hope Bay, LLC)
What these terms mean
LARA: “Original and Renewal Licensing Study Report: Completed in response to the initial or renewal application for license on all facilities. Inspection Report: Interim Inspections are conducted at or near the mid point of the effective dates of the license. Special Investigation Report: Special Investigation Reports are conducted in response to rule related complaints received regarding a facility.”
LARA: “Investigation reports that determine no violation of rule or statute are not placed on the website. Investigation reports with violation of rule or statute are removed after three years in accordance with LARA’s retention schedule.” Older reports can be asked for through a Freedom of Information Act request.
LARA: “When rule violations have been cited in a report, the licensee is required to submit a corrective action plan.” The plans themselves are not posted; they are available through a Freedom of Information Act request.
License types, in LARA’s words: “Regular License: A license issued to an adult foster care facility which is in compliance with this act and the rules promulgated under this act. Provisional License: A license issued to a facility that has previously been licensed under this act or an act repealed by this act but is temporarily unable to conform to the requirements of a regular license prescribed in this act or rules promulgated under this act. Temporary License: A license issued to a facility which has not previously been licensed.”
Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 98 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee New Hope Bay, LLC
- License type
- Home for the Aged (Regular)
- License number
- AH090378600
- License status
- Active
- Current license dated
- 2026-08-01
- Licensed capacity
- 98
- Licensee
- New Hope Bay, LLC
- County
- Bay County
- Executive Director
- Kim Killey
Source: Michigan state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Michigan, and other programs
How Medicaid pays for care in Michigan
- MI Choice Waiver Program. The MI Choice waiver covers nursing-home level care for eligible adults who meet income and asset rules, given in their own home or another residential setting instead of a nursing home. (state page)
- Waitlist. Michigan keeps a MI Choice waiting list; people wait until a slot opens at their waiver agency. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.7 mi, nursing home 1.6 mi, pharmacy 0.9 mi
- Nearest hospital with an emergency room
- Mclaren Bay Region, Bay City. 1.7 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Hampton Nursing and Rehabilitation, Bay City. 1.6 miles away, straight line.
- Nearest home health agency office
- Mclaren Home Health, Bay City. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48708 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Bay Area Reg Dialysis-Essexville, Essexville, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Davita Bay City Dialysis, Bay City, 4.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita Fashion Square Dialysis, Saginaw, 9.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 48708.
Transitions Hospice, office in Bay City, 7.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus - Bay City, office in Saginaw, 9.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Heart To Heart Hospice Of Mid-Michigan, LLC, office in Saginaw, 9.7 miles away, straight line - Nearest geriatric medicine practice
- Saginaw Cooperative Hospitals Inc, Saginaw. 12.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, coastal flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does New Hope Bay provide?
New Hope Bay is licensed by the state of Michigan for assisted living, memory care in Bay City, Michigan. Its licensed capacity is 98 residents.
Does Lilisity rate New Hope Bay?
No. We publish state licensing details for New Hope Bay but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does New Hope Bay cost?
Assisted Living in Michigan typically starts at $2,650 to $5,400 a month. Based on 154 communities that publish prices. These are area figures, not this community's price. New Hope Bay does not publish its prices.
How do I contact New Hope Bay?
Use New Hope Bay's website, newhopebay.org, or visit at 668 N. Pine Road, Bay City, MI 48708.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid