Assisted Living and Memory Care
Charter Senior Living of Stepping Stone Falls
4444 W. Court Street, Flint, MI 48532 · Map
Licensed for 114 residents · Flint Michigan Retirement Housing LLC
Charter Senior Living of Stepping Stone Falls is a state-licensed assisted living, memory care community in Flint, Michigan. It is licensed for 114 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last licensing inspection: Jan 23, 2024. See the record
License
Active, 114 residents
Home for the Aged (Regular) AH250236841, current license dated Aug 1, 2024. Licensee Flint Michigan Retirement Housing LLC.
Nearest emergency room
1.9 miles
Mclaren Flint, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Charter Senior Living of Stepping Stone Falls this community | 114 | Not published | Active | 28 rule violations established in 3 years | |
| Genesee Gardens | 0.7 mi | 119 | $1,889/mo | Active | Registered as an exempt home for the aged; LARA posts no inspection reports |
| American House North | 3.4 mi | 252 | Not published | Active | Registered as an exempt home for the aged; LARA posts no inspection reports |
| McFarlan Home | 4.5 mi | 29 | $2,293/mo | Active | 7 rule violations established in 3 years |
| 700 E Court St Village | 4.6 mi | 119 | Not published | Active | Registered as an exempt home for the aged; LARA posts no inspection reports |
State inspection record28 rule violations established in 3 years
- License
- Homes For The Aged, Regular
- Last on-site licensing inspection
- January 23, 2024
- Special investigation reports posted (three years)
- 16
- Special investigations that established a violation
- 16
- Rule violations established (all posted reports)
- 28
- License expires
- July 31, 2025
Reports posted (newest first)
- Special Investigation Report, posted December 26, 2025; complaint received November 12, 2025 · report (PDF)
- Resident A did get medication as prescribed. R 325.1932 Resident medications: violation established
- Staff did not answer the call light to assist Resident A with incontinent care. R 325.1931 Employees; general provisions: violation established
- The dining room does not have heat on the weekend. R 325.1973 Heating: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, I recommend no change in the status of the license.
- Special Investigation Report, posted December 13, 2025; complaint received September 16, 2025 · report (PDF)
- Resident A was not administered medications R 325.1932 Resident medications: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted August 24, 2025; complaint received June 23, 2025 · report (PDF)
- Resident A was not provided with dinner. R 325.1952 Meals and special diets: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted July 12, 2025; complaint received April 23, 2025 · report (PDF)
- Resident A is receiving poor quality of care. Resident A was locked in her room. R 325.1921 Governing bodies, administrators, and supervisors: violation established
- The facility has poor staffing. R 325.1931 Employees; general provisions: violation not established
- The facility has bed bug infestation. R 325.1978 Insect and vermin control: violation not established
- Additional findings: The facility does not maintain a meal census log. R 325.1954 Meal and food records: violation established
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend the status of this license remain unchanged.
- Special Investigation Report, posted July 12, 2025; complaint received June 11, 2025 · report (PDF)
- Resident A’s pain medication ran out. R 325.1932 Resident medications: violation established
- Recommendation: Contingent upon completion of an acceptable corrective action plan, I recommend no changes to the status of the license at this time.
Show all 12
- Special Investigation Report, posted June 23, 2025; complaint received April 7, 2025 · report (PDF)
- Resident A is not receiving quality of care. Resident A is unable to access call light. Resident A’s room is dirty and unkept. R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Additional findings: Multiple stains are noted on carpet. Foul urine odor in the hallway. R 325.1979 General maintenance and storage: violation established
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend the status of this license remains unchanged.
- Special Investigation Report, posted May 23, 2025; complaint received March 21, 2025 · report (PDF)
- Inadequate programming R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Additional findings MCL 333.20201 Policy describing rights and responsibilities of patients or residents: violation established; R 325.1922 Admission and retention of residents: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted May 9, 2025; complaint received March 12, 2025 · report (PDF)
- Inadequate supervision for Resident A R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Additional findings R 325.1931 Employees; general provisions: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted March 11, 2025; complaint received January 31, 2025 · report (PDF)
- Resident A fell off the toilet while being unsupervised and Resident A was not given medical attention. R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Recommendation: Contingent upon receipt of an acceptable corrective action plan, I recommend the status of this license remain unchanged.
- Special Investigation Report, posted December 23, 2024; complaint received October 14, 2024 · report (PDF)
- Inadequate protection of Resident A R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted November 15, 2024; complaint received September 23, 2024 · report (PDF)
- Inadequate supervision of Resident A R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Inadequate care for Resident B R 325.1931 Employees; general provisions: violation not established
- Additional findings R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
- Special Investigation Report, posted September 20, 2024; complaint received August 15, 2024 · report (PDF)
- Inadequate supervision of Resident A R 325.1921 Governing bodies, administrators, and supervisors: violation established
- Recommendation: Upon receipt of an acceptable corrective action plan, it is recommended that the status of the license remain unchanged.
LARA facility page → (Charter Senior Living of Stepping Stone Falls)
What these terms mean
LARA: “Original and Renewal Licensing Study Report: Completed in response to the initial or renewal application for license on all facilities. Inspection Report: Interim Inspections are conducted at or near the mid point of the effective dates of the license. Special Investigation Report: Special Investigation Reports are conducted in response to rule related complaints received regarding a facility.”
LARA: “Investigation reports that determine no violation of rule or statute are not placed on the website. Investigation reports with violation of rule or statute are removed after three years in accordance with LARA’s retention schedule.” Older reports can be asked for through a Freedom of Information Act request.
LARA: “When rule violations have been cited in a report, the licensee is required to submit a corrective action plan.” The plans themselves are not posted; they are available through a Freedom of Information Act request.
License types, in LARA’s words: “Regular License: A license issued to an adult foster care facility which is in compliance with this act and the rules promulgated under this act. Provisional License: A license issued to a facility that has previously been licensed under this act or an act repealed by this act but is temporarily unable to conform to the requirements of a regular license prescribed in this act or rules promulgated under this act. Temporary License: A license issued to a facility which has not previously been licensed.”
Rules are listed by number with the rule’s own title; read the report for the details. Special investigations that found no violation are not posted by LARA, so they are not counted here. This community is licensed for 114 residents; larger communities are inspected and investigated more often, so read counts with size in mind. Source: Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems, data as of October 16, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Flint Michigan Retirement Housing LLC
- License type
- Home for the Aged (Regular)
- License number
- AH250236841
- License status
- Active
- Current license dated
- 2024-08-01
- Licensed capacity
- 114
- Licensee
- Flint Michigan Retirement Housing LLC
- County
- Genesee County
- Executive Director
- Kelli Carroll
Source: Michigan state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Michigan, and other programs
How Medicaid pays for care in Michigan
- MI Choice Waiver Program. The MI Choice waiver covers nursing-home level care for eligible adults who meet income and asset rules, given in their own home or another residential setting instead of a nursing home. (state page)
- Waitlist. Michigan keeps a MI Choice waiting list; people wait until a slot opens at their waiver agency. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.9 mi, nursing home 0.3 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Mclaren Flint, Flint. 1.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Willowbrook Manor, Flint. 0.3 miles away, straight line.
- Nearest home health agency office
- All Americans Home Health Care, Flint. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 48532 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Bma Flint, Flint, 0.7 miles away, straight line (CMS rating 1 of 5 stars)
Rrc - West Flint, Flint, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Ballenger Pointe Dialysis, Flint, 3.1 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 48532.
Mid Michigan Home Health & Hospice, LLC, office in Flint, 0.1 miles away, straight line
All Americans Hospice Care, Inc, office in Flint, 0.2 miles away, straight line
Gentiva, office in Flint, 0.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Mclaren Flint, Flint. 1.7 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in December 2025. What was it, and how was it fixed?
- The current license dates from 2024. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Michigan Department of Licensing and Regulatory Affairs, Bureau of Community and Health Systems inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
Common questionsAnswers to 4 questions families ask
What type of care does Charter Senior Living of Stepping Stone Falls provide?
Charter Senior Living of Stepping Stone Falls is licensed by the state of Michigan for assisted living, memory care in Flint, Michigan. Its licensed capacity is 114 residents.
Does Lilisity rate Charter Senior Living of Stepping Stone Falls?
No. We publish state licensing details for Charter Senior Living of Stepping Stone Falls but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Charter Senior Living of Stepping Stone Falls cost?
Assisted Living in Michigan typically starts at $2,650 to $5,400 a month. Based on 154 communities that publish prices. These are area figures, not this community's price. Charter Senior Living of Stepping Stone Falls does not publish its prices.
How do I contact Charter Senior Living of Stepping Stone Falls?
Use Charter Senior Living of Stepping Stone Falls's website, steppingstonefalls.com, or visit at 4444 W. Court Street, Flint, MI 48532.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid