Lilisity

Nursing home

Complete Care at Severna Park

310 Genesis Way, Severna Park, MD 21146 · Map
For profit - Corporation · Part of Complete Care (85 facilities) · 138 certified beds

Medicare and Medicaid certified
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Complete Care at Severna Park is a Medicare-certified nursing home in Severna Park, Maryland. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.61 hours per resident per day, below the Maryland average of 3.87. Its most recent inspection on Jul 26, 2021 cited 35 deficiencies.

2 out of 5Overall CMS rating
2 out of 5Health inspections
2 out of 5Staffing
138 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections2/5
Staffing2/5
Quality measures4/5
Long-stay quality5/5
Short-stay quality4/5

How Complete Care at Severna Park compares

This facility vs. the Maryland and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMaryland avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.613.873.89below avg
RN staffing (hrs/resident/day)0.700.810.68below avg
Aide staffing (hrs/resident/day)1.792.152.34below avg
Nursing staff turnover51.9%40.6%46.4%above avg
Deficiencies cited, last inspection35.018.99.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.61Total nurse hrs/resident/day
0.70RN hrs/resident/day
1.11LPN hrs/resident/day
1.79Aide hrs/resident/day
3.19Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff51.9%
Registered nurses50.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jul 26, 2021Most recent inspection
35Deficiencies found
180Health inspection score
0Fines

What inspectors found at Complete Care at Severna Park

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Environmental Deficiencies · Oct 24, 2025 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Oct 24, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Oct 24, 2025 · Full report (PDF)
  • Potential for harm

    Respond appropriately to all alleged violations.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 24, 2025 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 24, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 24, 2025 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · May 13, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · May 13, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · May 13, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · May 13, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Nursing and Physician Services Deficiencies · May 13, 2025 · Full report (PDF)
  • Potential for harm

    Provide care or services that was trauma informed and/or culturally competent.

    Quality of Life and Care Deficiencies · May 13, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
310 Genesis Way
Severna Park, MD 21146
CMS certification #
215143
Ownership
For profit - Corporation
Certified beds
138
Avg residents/day
121.7
Provider type
Medicare and Medicaid
First certified
1982-09-01
Chain
Complete Care (85 facilities)
Setting
Urban

Part of Complete Care

Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Complete Care at Severna Park using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice
Full public records, with dates and sources

Care and services

From the community’s website

What Complete Care at Severna Park says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice Care (page, checked Oct 12, 2026)
  • Apartment types named: semi-private room. Spacious private and semi-private accommodations with cozy touches and complimentary Wi-Fi (page, checked Oct 15, 2026)

Location and nearby care

Nearest hospital with an emergency room
University Of Md Baltimore Washington Medical Center, Glen Burnie. 4.8 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
Nearest Medicare nursing home
Fairfield Nursing & Rehabilitation Center, Crownsville. 4.1 miles away, straight line.
Nearest home health agency office
Amedisys Home Health Of Maryland, Glen Burnie. 7.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 21146 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Pasadena Dialysis, Pasadena, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fresenius Medical Care Glen Burnie, LLC, Pasadena, 3.5 miles away, straight line
Chesapeake Dialysis Clinic LLC, Arnold, 4.2 miles away, straight line
Hospice
9 Medicare hospices tell CMS they serve ZIP code 21146.
Hospice Of The Chesapeake, Inc., office in Pasadena, 1.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Luminis Health Gilchrist Life Care Institute, office in Annapolis, 6.7 miles away, straight line (CMS family survey rating 2 of 5 stars)
Accentcare Hospice & Palliative Care Of Maryland, office in Columbia, 17.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Medstar Medical Group Ii LLC, Glen Burnie. 5.7 miles away, straight line. 4 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: very low. By hazard: hurricane relatively low, inland flooding very low, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Complete Care at Severna Park a good nursing home?

CMS gives Complete Care at Severna Park an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Complete Care at Severna Park staffed?

Complete Care at Severna Park reports 3.61 total nurse hours per resident per day, compared with the Maryland average of 3.87.

Has Complete Care at Severna Park had inspection problems?

Its most recent CMS inspection cited 35 deficiencies.

How many beds does Complete Care at Severna Park have?

Complete Care at Severna Park is certified for 138 beds.