Nursing home
Willow Brook Rehabilitation and Healthcare Center
90 West Street, Wilmington, MA 01887 · Map
For profit - Corporation · Part of Marquis Health Services (81 facilities) · 142 certified beds
Willow Brook Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Wilmington, Massachusetts. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.72 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Sep 12, 2025 cited 12 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 1 fine totaling $15,935In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Brook Rehabilitation and Healthcare Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.72 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.86 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 48.6% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 12.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 12, 2025 inspection was corrected by October 28, 2025
Penalties in CMS records: 1 fine totaling $15,935, 1 total penalty.
What inspectors found at Willow Brook Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Nursing and Physician Services Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Sep 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 12, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 90 West Street
Wilmington, MA 01887 - CMS certification #
- 225568
- Ownership
- For profit - Corporation
- Certified beds
- 142
- Avg residents/day
- 123.4
- Provider type
- Medicare and Medicaid
- First certified
- 1993-04-08
- Chain
- Marquis Health Services (81 facilities)
- Setting
- Urban
Part of Marquis Health Services
Marquis Health Services operates 81 nursing facilities across the United States. View all Marquis Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Brook Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What Willow Brook Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nurses and certified nurse’s aides are on-site 24/7 to care for and support our residents.
(page, checked Oct 15, 2026) - Pets allowed.
Pets are welcome as long as they’re on a leash.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lahey Hospital & Medical Center, Burlington, Burlington. 4.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Care One at Wilmington, Wilmington. 0.6 miles away, straight line.
- Nearest home health agency office
- Select Health Informatics Consulting Services Inc, Reading. 2.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01887 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Services Of Stoneham, Stoneham, 3.3 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Burlington Regional Dialysis, Burlington, 4.0 miles away, straight line (CMS rating 4 of 5 stars)
Davita Woburn Dialysis, Woburn, 4.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 01887.
Compassionate Care Hospice, office in Woburn, 3.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Beth Israel Lahey Health At Home, office in Danvers, 7.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Southern Massachusetts, office in North Andover, 8.5 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- 360 Healthcare LLC, Burlington. 2.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willow Brook Rehabilitation and Healthcare Center a good nursing home?
CMS gives Willow Brook Rehabilitation and Healthcare Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Brook Rehabilitation and Healthcare Center staffed?
Willow Brook Rehabilitation and Healthcare Center reports 3.72 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Willow Brook Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does Willow Brook Rehabilitation and Healthcare Center have?
Willow Brook Rehabilitation and Healthcare Center is certified for 142 beds.