Nursing home
Westborough Healthcare
8 Colonial Drive, Westborough, MA 01581 · Map
For profit - Limited Liability company · Part of Next Step Healthcare (14 facilities) · 117 certified beds
Westborough Healthcare is a Medicare-certified nursing home in Westborough, Massachusetts. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.64 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Nov 18, 2024 cited 17 deficiencies.
- 2 fines totaling $28,772In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Westborough Healthcare compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.64 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.60 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.11 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 42.0% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 17.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 25, 2026 inspection was corrected by March 30, 2026
Penalties in CMS records: 2 fines totaling $28,772, 2 total penalties.
What inspectors found at Westborough Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 25, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Feb 25, 2026 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 18, 2024 · Full report (PDF) - Potential for harm
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Nov 18, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Nov 18, 2024 · Full report (PDF) - Potential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Nov 18, 2024 · Full report (PDF) - Potential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Nov 18, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 8 Colonial Drive
Westborough, MA 01581 - CMS certification #
- 225242
- Ownership
- For profit - Limited Liability company
- Certified beds
- 117
- Avg residents/day
- 90.2
- Provider type
- Medicare and Medicaid
- First certified
- 1975-10-03
- Chain
- Next Step Healthcare (14 facilities)
- Setting
- Urban
Part of Next Step Healthcare
Next Step Healthcare operates 14 nursing facilities across the United States. View all Next Step Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Westborough Healthcare using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Marlborough Hospital, Marlborough. 6.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Beaumont Rehab & Skilled Nursing CTR - Westboro, Westborough. 0.6 miles away, straight line.
- Nearest home health agency office
- Family Lives, Westborough. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01581 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Of Marlborough, Marlborough, 3.3 miles away, straight line (CMS rating 4 of 5 stars)
Fmc University Dialysis Center (Bma Of Shrewsbury), Shrewsbury, 6.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
U-Mass Memorial Health Care Systems, Worcester, 7.6 miles away, straight line - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 01581.
Aseracare Hospice, office in Westborough, 0.8 miles away, straight line
Serenity Hospice, LLC, office in Southborough, 4.5 miles away, straight line
Brookhaven Hospice, office in Marlborough, 4.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Umass Memorial Medical Group Inc, Worcester. 9.2 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Westborough Healthcare a good nursing home?
CMS gives Westborough Healthcare an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Westborough Healthcare staffed?
Westborough Healthcare reports 3.64 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Westborough Healthcare had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does Westborough Healthcare have?
Westborough Healthcare is certified for 117 beds.