Nursing home
West Newton Healthcare
25 Armory Street, West Newton, MA 02465 · Map
For profit - Limited Liability company · Part of Next Step Healthcare (14 facilities) · 123 certified beds
West Newton Healthcare is a Medicare-certified nursing home in West Newton, Massachusetts. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.46 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Dec 18, 2025 cited 13 deficiencies.
- 1 fine totaling $184,166In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How West Newton Healthcare compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.46 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.72 | 0.65 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 65.1% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $184,166, 1 total penalty.
What inspectors found at West Newton Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 18, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 25 Armory Street
West Newton, MA 02465 - CMS certification #
- 225324
- Ownership
- For profit - Limited Liability company
- Certified beds
- 123
- Avg residents/day
- 100.5
- Provider type
- Medicare and Medicaid
- First certified
- 1989-01-13
- Chain
- Next Step Healthcare (14 facilities)
- Setting
- Urban
Part of Next Step Healthcare
Next Step Healthcare operates 14 nursing facilities across the United States. View all Next Step Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around West Newton Healthcare using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Newton-Wellesley Hospital, Newton. 2.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Lasell House, Newton. 1.6 miles away, straight line.
- Nearest home health agency office
- Abp Best Home Care Agency, Inc, Newton. 1.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02465 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- The Dialysis Center At Waltham, Waltham, 2.4 miles away, straight line (CMS rating 5 of 5 stars)
Wellesley Dialysis, Wellesley, 2.7 miles away, straight line (CMS rating 4 of 5 stars)
Saint Elizabeth'S Medical Center Of Boston, Brighton, 3.4 miles away, straight line (has a shift starting after 5 pm) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 02465.
First Choice Healthcare Inc, office in Newton, 1.7 miles away, straight line
Brighton Hospice Massachusetts, LLC, office in Newton, 2.8 miles away, straight line
West River Hospice, office in Needham, 3.7 miles away, straight line - Nearest geriatric medicine practice
- Medical Care Of Boston Management Corporation, Chestnut Hill. 3.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is West Newton Healthcare a good nursing home?
CMS gives West Newton Healthcare an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is West Newton Healthcare staffed?
West Newton Healthcare reports 3.46 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has West Newton Healthcare had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does West Newton Healthcare have?
West Newton Healthcare is certified for 123 beds.