Nursing home
Webster Manor Rehabilitation & Health Care Center
745 School Street, Webster, MA 01570 · Map
For profit - Corporation · Part of Athena Healthcare Systems (24 facilities) · 135 certified beds
Webster Manor Rehabilitation & Health Care Center is a Medicare-certified nursing home in Webster, Massachusetts. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.99 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Apr 10, 2025 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Webster Manor Rehabilitation & Health Care Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.99 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.62 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.75 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 36.9% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Webster Manor Rehabilitation & Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 10, 2026 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Apr 10, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Apr 10, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Apr 10, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 745 School Street
Webster, MA 01570 - CMS certification #
- 225283
- Ownership
- For profit - Corporation
- Certified beds
- 135
- Avg residents/day
- 123.5
- Provider type
- Medicare and Medicaid
- First certified
- 1985-07-01
- Chain
- Athena Healthcare Systems (24 facilities)
- Setting
- Urban
Part of Athena Healthcare Systems
Athena Healthcare Systems operates 24 nursing facilities across the United States. View all Athena Healthcare Systems facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Webster Manor Rehabilitation & Health Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Webster Manor Rehabilitation & Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our center provides compassionate 24-hour skilled nursing care with an array of programs and services, ranging from long-term skilled care to more advanced post-hospital rehabilitative care.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Athena’s continuum of care includes skilled nursing centers, hospice and private duty care.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Whether you’re looking for a short stay or to make Webster Manor your home, our fully furnished private and semi-private rooms create an environment that is calming and comfortable.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Umass Memorial Health - Harrington Hospital, Southbridge. 8.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Lanessa Extended Care, Webster. 0.0 miles away, straight line.
- Nearest home health agency office
- Day Kimball Healthcare, North Grosvenordale. 5.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 7.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01570 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc South County Dialysis Center, Webster, 1.8 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Kidney Care-Oxford, Sutton, 9.5 miles away, straight line (CMS rating 5 of 5 stars)
Ara Auburn Dialysis Center, Auburn, 10.1 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 01570.
Overlook Hospice Services, office in Charlton, 8.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus - Greater Western Massachusetts, office in Auburn, 10.4 miles away, straight line
Jhc Hospice, office in Worcester, 17.4 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Joseph Botta Md And Associates LLC, Putnam. 8.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Webster Manor Rehabilitation & Health Care Center a good nursing home?
CMS gives Webster Manor Rehabilitation & Health Care Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Webster Manor Rehabilitation & Health Care Center staffed?
Webster Manor Rehabilitation & Health Care Center reports 2.99 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Webster Manor Rehabilitation & Health Care Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Webster Manor Rehabilitation & Health Care Center have?
Webster Manor Rehabilitation & Health Care Center is certified for 135 beds.