Nursing home
Wachusett Manor
32 Hospital Hill Road, Gardner, MA 01440 · Map
For profit - Limited Liability company · Part of Ephram Lahasky (28 facilities) · 96 certified beds
Wachusett Manor is a Medicare-certified nursing home in Gardner, Massachusetts. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Sep 26, 2025 cited 7 deficiencies.
- 1 fine totaling $26,756In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Wachusett Manor compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.05 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 46.9% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 26, 2025 inspection was corrected by October 7, 2025
Penalties in CMS records: 1 fine totaling $26,756, 1 total penalty.
What inspectors found at Wachusett Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Sep 26, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 26, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Sep 26, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Sep 26, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jun 24, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Aug 13, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 13, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 13, 2024 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Aug 13, 2024 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Aug 13, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 32 Hospital Hill Road
Gardner, MA 01440 - CMS certification #
- 225533
- Ownership
- For profit - Limited Liability company
- Certified beds
- 96
- Avg residents/day
- 87.1
- Provider type
- Medicare and Medicaid
- First certified
- 1991-01-08
- Chain
- Ephram Lahasky (28 facilities)
- Setting
- Urban
Part of Ephram Lahasky
Ephram Lahasky operates 28 nursing facilities across the United States. View all Ephram Lahasky facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Wachusett Manor using Google Maps.
Other public records
- Website says Respite stays, works with hospice
- Workplace safety 1 OSHA workplace safety inspection since 2018, 2 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Wachusett Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Hospice/End-of-Life Care
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Oct 31, 2018: programmed (planned) inspection, complete (health). Case closed May 1, 2019. 2 violations cited (1 serious, 1 other). Penalties: $15,155 proposed, $7,578 now. OSHA record. OSHA recorded the employer as Genesis Healthcare LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Fall protection (1910.28(b)(13)(iii)(b)). Penalty $9,472 proposed, $7,578 now. To be fixed by May 3, 2019.
- Other than serious: Electrical equipment and installation (1910.303(g)(1)(i)). Penalty $5,683 proposed, $0 now.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Heywood Hospital -, Gardner. 1.2 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Gardner Rehabilitation and Nursing Center, Gardner. 0.3 miles away, straight line.
- Nearest home health agency office
- Care Central Vna & Hospice Inc, Gardner. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Chair City Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01440 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Pdi Fitchburg, Fitchburg, 8.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Leominster Dialysis, LLC, Leominster, 12.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 10 Medicare hospices tell CMS they serve ZIP code 01440.
Care Central Vna & Hospice, office in Gardner, 1.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Health Alliance Home Health And Hospice, office in Leominster, 11.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Beacon Hospice, An Amedisys Company, office in Leominster, 11.8 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Reliant Medical Group Inc, Worcesteer. 20.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Wachusett Manor a good nursing home?
CMS gives Wachusett Manor an overall rating of 2 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Wachusett Manor staffed?
Wachusett Manor reports 3.42 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Wachusett Manor had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Wachusett Manor have?
Wachusett Manor is certified for 96 beds.