Nursing home
Southbridge Rehabilitation & Health Care Center
84 Chapin Street, Southbridge, MA 01550 · Map
For profit - Corporation · Part of Athena Healthcare Systems (24 facilities) · 144 certified beds
Southbridge Rehabilitation & Health Care Center is a Medicare-certified nursing home in Southbridge, Massachusetts. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.23 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Dec 18, 2024 cited 13 deficiencies.
- 1 fine totaling $14,675In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Southbridge Rehabilitation & Health Care Center compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.23 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.30 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.93 | 2.26 | 2.34 | below avg |
| Nursing staff turnover | 41.4% | 39.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 8.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $14,675, 1 total penalty.
What inspectors found at Southbridge Rehabilitation & Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Dec 18, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Implement a program that monitors antibiotic use.
Infection Control Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Dec 18, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 18, 2024 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Dec 18, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 84 Chapin Street
Southbridge, MA 01550 - CMS certification #
- 225293
- Ownership
- For profit - Corporation
- Certified beds
- 144
- Avg residents/day
- 135.2
- Provider type
- Medicare and Medicaid
- First certified
- 1987-01-02
- Chain
- Athena Healthcare Systems (24 facilities)
- Setting
- Urban
Part of Athena Healthcare Systems
Athena Healthcare Systems operates 24 nursing facilities across the United States. View all Athena Healthcare Systems facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Southbridge Rehabilitation & Health Care Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, works with hospice
Full public records, with dates and sources
Care and services
From the community’s website
What Southbridge Rehabilitation & Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our center provides compassionate 24-hour skilled nursing care with an array of programs and services, ranging from long-term skilled care to more advanced post-hospital rehabilitative care.
(page, checked Oct 15, 2026) - Offers hospice care on site or works with hospice providers.
Athena’s continuum of care includes skilled nursing centers, hospice and private duty care.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Whether you’re looking for a short stay or to make Southbridge your home, our fully furnished private and semi-private rooms create an environment that is calming and comfortable.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Umass Memorial Health - Harrington Hospital, Southbridge. 0.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Overlook Masonic Health Center, Charlton. 5.5 miles away, straight line.
- Nearest home health agency office
- Lifestream Healthcare Alliance, LLC, Southbridge. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 01550 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fmc South County Dialysis Center, Webster, 10.0 miles away, straight line (CMS rating 5 of 5 stars)
Ara Auburn Dialysis Center, Auburn, 11.5 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 01550.
Overlook Hospice Services, office in Charlton, 5.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus - Greater Western Massachusetts, office in Auburn, 12.1 miles away, straight line
Jhc Hospice, office in Worcester, 18.0 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Joseph Botta Md And Associates LLC, Putnam. 13.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Southbridge Rehabilitation & Health Care Center a good nursing home?
CMS gives Southbridge Rehabilitation & Health Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Southbridge Rehabilitation & Health Care Center staffed?
Southbridge Rehabilitation & Health Care Center reports 3.23 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has Southbridge Rehabilitation & Health Care Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Southbridge Rehabilitation & Health Care Center have?
Southbridge Rehabilitation & Health Care Center is certified for 144 beds.