Lilisity

Nursing home

Regalcare at Worcester

25 Oriol Drive, Worcester, MA 01605 · Map
For profit - Corporation · Part of Regalcare (9 facilities) · 160 certified beds

Medicare and Medicaid certified
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Regalcare at Worcester is a Medicare-certified nursing home in Worcester, Massachusetts. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.82 hours per resident per day, below the Massachusetts average of 3.86. Its most recent inspection on Apr 17, 2025 cited 10 deficiencies.

2 out of 5Overall CMS rating
3 out of 5Health inspections
4 out of 5Staffing
160 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating2/5
Health inspections3/5
Staffing4/5
Quality measures1/5
Long-stay quality3/5
Short-stay quality1/5

How Regalcare at Worcester compares

This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMassachusetts avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.823.863.89below avg
RN staffing (hrs/resident/day)0.560.650.68below avg
Aide staffing (hrs/resident/day)2.102.262.34below avg
Nursing staff turnover36.3%39.5%46.4%below avg
Deficiencies cited, last inspection10.08.99.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.82Total nurse hrs/resident/day
0.56RN hrs/resident/day
1.16LPN hrs/resident/day
2.10Aide hrs/resident/day
3.35Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff36.3%
Registered nurses44.4%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Apr 17, 2025Most recent inspection
10Deficiencies found
48Health inspection score
0Fines
  • Every deficiency from the May 6, 2025 inspection was corrected by May 26, 2025

What inspectors found at Regalcare at Worcester

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Quality of Life and Care Deficiencies · May 6, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · May 6, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Resident Rights Deficiencies · Apr 17, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide or obtain dental services for each resident.

    Quality of Life and Care Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Quality of Life and Care Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Minimal

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Apr 17, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 4, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Jan 4, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
25 Oriol Drive
Worcester, MA 01605
CMS certification #
225467
Ownership
For profit - Corporation
Certified beds
160
Avg residents/day
108.1
Provider type
Medicare and Medicaid
First certified
1990-07-01
Chain
Regalcare (9 facilities)
Setting
Urban

Part of Regalcare

Regalcare operates 9 nursing facilities across the United States. View all Regalcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Regalcare at Worcester using Google Maps.

Other public records

  • Workplace safety 1 OSHA workplace safety inspection since 2016, 2 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Aug 30, 2016: complaint inspection, partial (safety). Case closed Oct 11, 2018. 2 violations cited (2 serious). Penalties: $19,401 proposed, $11,224 now. OSHA record. OSHA recorded the employer as Worcester Health Center, LLC.
    Details
    • Serious: Personal protective equipment (general) (1910.132(a)). Penalty $11,224 proposed, $11,224 now.
    • Serious: Personal protective equipment (general) (1910.132(d)(1)). Penalty $8,177 proposed, $0 now.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Umass Memorial Medical Center/University Campus, Worcester. 1.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Notre Dame Long Term Care Center, Worcester. 0.6 miles away, straight line.
Nearest home health agency office
Loyal Home Care Services, Worcester. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 01605 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Freedom Center Of Worcester, Worcester, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
U-Mass Memorial Health Care Systems, Worcester, 1.4 miles away, straight line
Fmc University Dialysis Center (Bma Of Shrewsbury), Shrewsbury, 1.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
17 Medicare hospices tell CMS they serve ZIP code 01605.
Notre Dame Hospice, office in Worcester, 0.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Vna Care Hospice Inc, office in Worcester, 1.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Jhc Hospice, office in Worcester, 3.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Nearest geriatric medicine practice
Umass Memorial Medical Group Inc, Worcester. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Regalcare at Worcester a good nursing home?

CMS gives Regalcare at Worcester an overall rating of 2 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Regalcare at Worcester staffed?

Regalcare at Worcester reports 3.82 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.

Has Regalcare at Worcester had inspection problems?

Its most recent CMS inspection cited 10 deficiencies.

How many beds does Regalcare at Worcester have?

Regalcare at Worcester is certified for 160 beds.