Nursing home
The Oaks
4525 Acushnet Avenue, New Bedford, MA 02745 · Map
For profit - Corporation · Part of Life Care Centers Of America (194 facilities) · 122 certified beds
The Oaks is a Medicare-certified nursing home in New Bedford, Massachusetts. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.90 hours per resident per day, above the Massachusetts average of 3.86. Its most recent inspection on Dec 12, 2024 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Oaks compares
This facility vs. the Massachusetts and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Massachusetts avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.90 | 3.86 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.59 | 0.65 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.28 | 2.26 | 2.34 | above avg |
| Nursing staff turnover | 33.9% | 39.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 8.9 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Oaks
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Mar 10, 2026 · Full report (PDF) - Minimal
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 10, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Dec 12, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 12, 2024 · Full report (PDF) - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Sep 12, 2023 - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2023 - Potential for harm
Provide timely, quality laboratory services/tests to meet the needs of residents.
Administration Deficiencies · Sep 12, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 12, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2023 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 12, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4525 Acushnet Avenue
New Bedford, MA 02745 - CMS certification #
- 225328
- Ownership
- For profit - Corporation
- Certified beds
- 122
- Avg residents/day
- 107.7
- Provider type
- Medicare and Medicaid
- First certified
- 1989-10-10
- Chain
- Life Care Centers Of America (194 facilities)
- Setting
- Urban
Part of Life Care Centers Of America
Life Care Centers Of America operates 194 nursing facilities across the United States. View all Life Care Centers Of America facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Oaks using Google Maps.
Other public records
- Website says Nurse 24 hours a day, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What The Oaks says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Focusing on inpatient rehabilitation with 24-hour skilled nursing care, The Oaks' in-house team of therapists and nurses individualizes care based on each resident's and patient's personal needs and goals.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation services
(page, checked Oct 15, 2026) - Smoke-free.
Non-smoking facility
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Southcoast Hospitals Group, Fall River. 10.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Care One at New Bedford, New Bedford. 2.8 miles away, straight line.
- Nearest home health agency office
- Southcoast Visiting Nurse Association Inc, Fairhaven. 6.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 02745 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Hawthorn Kidney Center, Dartmouth, 5.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita New Bedford Dialysis, North Dartmouth, 7.2 miles away, straight line (CMS rating 4 of 5 stars)
Fresenius Medical Care Of Fairhaven, Fairhaven, 7.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 02745.
Hospice And Palliative Care, office in Fairhaven, 6.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Community Nurse Home Care, Inc, office in Fairhaven, 7.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Bristol Hospice LLC, office in Fall River, 10.7 miles away, straight line - Nearest geriatric medicine practice
- Coastal Medical Physicians Inc, Riverside. 21.4 miles away, straight line. 8 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Oaks a good nursing home?
CMS gives The Oaks an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Oaks staffed?
The Oaks reports 3.90 total nurse hours per resident per day, compared with the Massachusetts average of 3.86.
Has The Oaks had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does The Oaks have?
The Oaks is certified for 122 beds.